Best Western Ferrat

Hotels
•
Best Western
9.2 (2949 reviews)
Juan Reusch 445 , Temuco , cl

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Free
Children allowed
Pets allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Clean facilities
Excellent location
Cons:
Basic breakfast
Limited amenities
Concerns about value for money

Categories

Cleanliness
9.25
The hotel is noted for being very clean, which is a positive sentiment.
Service
9.65
Many reviews highlight the attentive and friendly nature of the staff, indicating high service quality.
Location
9.45
Several reviews mention the excellent location of the hotel.
Room Quality
9.25
Numerous mentions of comfortable and well-equipped rooms contribute to a positive sentiment.
Amenities
9.05
There are some mentions of missing amenities, but overall quality remains acceptable.
Value for Money
8.75
Some reviews express concerns about price-quality ratio, affecting this score.
Food and Beverage
8.75
Mixed reviews on food quality suggest room for improvement, thereby balancing the score.
Overall Experience
9.45
The general consensus is a very positive overall experience, with a good likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:31

Property Description

Modern Accommodation with Great Amenities

Fitness Centre, Restaurant, and Bar
Enjoy a workout in our fitness centre, savor delicious meals at our restaurant, and unwind with a drink at the bar.

City Views and Comfortable Rooms
Select rooms offer stunning city views, and all rooms feature a coffee machine, air conditioning, and a desk for your convenience.

Convenient Business Facilities
Take advantage of our business centre, 24-hour front desk, and vending machines with drinks during your stay.

Experience the best of Temuco at Best Western Ferrat. Book now for a memorable stay!

Important information:

As per Chilean Legislation, 19% VAT applies only for Chilean Citizens and Foreign Residents in Chili. Nonresidents are exonerated of paying 19% VAT is they are paying by credit card or USD in cash. This additional fee (VAT) is not included in the hotel rate.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2949 reviews
Cleanliness: 9.25
Service: 9.65
Location: 9.45
Room Quality: 9.25
Amenities: 9.05
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.45
B
Betty • solo_traveller • cl
8
2026-06-20 • via Nuitee
M
milena • family_with_children • cl
8
2026-06-18 • via Nuitee
E
Esteban • solo_traveller • cl
8
2026-06-17 • via Nuitee
S
Silvina • couple • ar
8
2026-06-16 • via Nuitee
C
Cheuquecoy • couple • cl
10
Pros:

vista al exterior en la habitación en que estuve, excepcional (5° piso). la disponibilidad del personal, el trato, la comida, el servicio a la habitación, todo 10 de 10, considerando primera vez en el hotel, aun mas quede maravillado a una petición personal que solicite pensando en mi Esposa, en donde me sorprendieron superando las expectativas que llevaba, junto a mi Esposa estamos, total y completamente Agradecidos.

2026-06-16 • via Nuitee
E
Eugene • extended_group • cl
8
2026-06-15 • via Nuitee
G
gonzalo • couple • cl
10
2026-06-15 • via Nuitee
M
Muñoz Marchant • couple • cl
9
Excelente servicio, instalación de alto nivel, alto confort
Pros:

Excelente el personal, el servicio, limpieza y confort

Cons:

Falta aún descuento por uso frecuente

2026-06-15 • via Nuitee
A
ANA CAREN • couple • cl
10
Estadia cómoda y acogedora
Pros:

ubicacion, desayuno y comodidad

Cons:

agregaria promociones para clientes

2026-06-15 • via Nuitee
A
alejandro • extended_group • cl
9
2026-06-14 • via Nuitee
E
Enriba • solo_traveller • cl
9
Visita al Gerrat
Pros:

Buen desayuno, tranquilo, bien ubicado.

2026-06-14 • via Nuitee
A
Ariel • solo_traveller • cl
10
Muy buen lugar
Pros:

Excelente lugar, muy cómodo y muy central! La atención del personal 10/10

2026-06-14 • via Nuitee
B
boris • couple • cl
8
precio-calidad-ubicación es recomendable
Pros:

El personal fue muy atento, y las comidas estuvieron bien

Cons:

tamaño de la pieza, algo pequeña y el wifi muy malo

2026-06-13 • via Nuitee
S
Sergio • couple • cl
8
2026-06-12 • via Nuitee
J
jose luis • solo_traveller • cl
10
Descanso
Pros:

Limpieza

Cons:

Ruido por arreglos que se estaban realizando

2026-06-10 • via Nuitee
P
Pía • couple • cl
8
Cumple
Pros:

El lugar es bonito, moderno.

Cons:

El estacionamiento permanecía abierto aunque tuviera barreras, estas no estaban en funcionamiento.

2026-06-10 • via Nuitee
J
Jorge • solo_traveller • cl
9
2026-06-09 • via Nuitee
M
Márcio Boscatto • solo_traveller • br
10
Prefeita
Pros:

localização, atendimento, limpeza, tudo impecável !! super recomendo !!

2026-06-09 • via Nuitee
J
Jorge • couple • us
10
2026-06-08 • via Nuitee
C
Carter • solo_traveller • cl
7
2026-06-08 • via Nuitee