Best Western Ferrat

Hotels
•
Best Western
9.2 (2913 reviews)
Juan Reusch 445 , Temuco , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Clean facilities
Excellent location
Cons:
Basic breakfast
Limited amenities
Concerns about value for money

Categories

Cleanliness
9.25
The hotel is noted for being very clean, which is a positive sentiment.
Service
9.65
Many reviews highlight the attentive and friendly nature of the staff, indicating high service quality.
Location
9.45
Several reviews mention the excellent location of the hotel.
Room Quality
9.25
Numerous mentions of comfortable and well-equipped rooms contribute to a positive sentiment.
Amenities
9.05
There are some mentions of missing amenities, but overall quality remains acceptable.
Value for Money
8.75
Some reviews express concerns about price-quality ratio, affecting this score.
Food and Beverage
8.75
Mixed reviews on food quality suggest room for improvement, thereby balancing the score.
Overall Experience
9.45
The general consensus is a very positive overall experience, with a good likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:31

Property Description

Modern Accommodation with Great Amenities

Fitness Centre, Restaurant, and Bar
Enjoy a workout in our fitness centre, savor delicious meals at our restaurant, and unwind with a drink at the bar.

City Views and Comfortable Rooms
Select rooms offer stunning city views, and all rooms feature a coffee machine, air conditioning, and a desk for your convenience.

Convenient Business Facilities
Take advantage of our business centre, 24-hour front desk, and vending machines with drinks during your stay.

Experience the best of Temuco at Best Western Ferrat. Book now for a memorable stay!

Important information:

As per Chilean Legislation, 19% VAT applies only for Chilean Citizens and Foreign Residents in Chili. Nonresidents are exonerated of paying 19% VAT is they are paying by credit card or USD in cash. This additional fee (VAT) is not included in the hotel rate.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2913 reviews
Cleanliness: 9.25
Service: 9.65
Location: 9.45
Room Quality: 9.25
Amenities: 9.05
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.45
D
Daniel • couple • ar
8
Excelente
Pros:

Ubicación

Cons:

No aplica

2026-05-29 • via Nuitee
M
Maria josé • family_with_children • cl
10
2026-05-29 • via Nuitee
M
Maria vanesa • couple • ar
8
Cons:

El desayuno no era muy bueno

2026-05-29 • via Nuitee
P
Pablo • solo_traveller • es
10
Pros:

muy lindo y acogerdor, excelente atención

Cons:

la tele no funcionó

2026-05-28 • via Nuitee
M
Miguel • couple • ar
9
2026-05-28 • via Nuitee
O
Ortiz • extended_group • cl
8
2026-05-26 • via Nuitee
A
Alejadra • couple • cl
10
Grata sorpresa
Pros:

Habitación impecable, buen tamaño. Todo el personal muy atento. Desayuno abundante y con harta variedad de cosas exquisitas.

Cons:

El fuerte olor a humo al interior del hotel, producto de la contaminación ambiental. Esto debido al uso generalizado de leña en la ciudad.

2026-05-26 • via Nuitee
C
Cristian • solo_traveller • cl
9
2026-05-26 • via Nuitee
S
Sergio • couple • cl
10
2026-05-26 • via Nuitee
S
SANGIULIANO • solo_traveller • ar
10
Pros:

Todo

Cons:

Todo

2026-05-25 • via Nuitee
M
Maria • couple • cl
10
Buen lugar
Pros:

Un buen lugar para descansar.

2026-05-25 • via Nuitee
M
Muriel • extended_group • ar
10
2026-05-25 • via Nuitee
A
araceli • solo_traveller • cl
10
Excelente hotel a un costo razonable
Pros:

Todo especialmente que había hervidor,tazas,te cafe

Cons:

Nada

2026-05-25 • via Nuitee
L
Luis Rolualdo • couple • cl
8
En gral todo bien
Pros:

La tranquilidad del sector

Cons:

El agua del vanitorio escurre muy lento

2026-05-25 • via Nuitee
S
Seba Delpin • solo_traveller • cl
10
Muy buena experiencia
Pros:

Habitación muy cómoda y limpia. La ubicación es buena porque está cerca de restaurante y locomoción. Atención del personal excelente

Cons:

El desayuno debiera ser más variado. Todos los días es lo mismo

2026-05-24 • via Nuitee
M
miguel • solo_traveller • cl
10
Pros:

Un excelente lugar!, facil acceso y la atencion de primer nivel.

Cons:

Falto jacuzzi.

2026-05-24 • via Nuitee
K
Karen • couple • ar
7
2026-05-23 • via Nuitee
G
Glaybeth • family_with_children • cl
10
Excelente, limpio, desayuno muy rico
Pros:

Todo

Cons:

Nada

2026-05-23 • via Nuitee
E
EDUARDO • solo_traveller • cl
10
2026-05-22 • via Nuitee
F
Flores Ochoa • couple • cl
5
Dormir dentro de una fogata
Pros:

Infraestructura

Cons:

Me quedé una noche, no pude dormir por el exceso de olor a humo que hay dentro de las habitaciones.

2026-05-22 • via Nuitee