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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Wheelchair accessible
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Key card access
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Broadcast Live sport events
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Happy hour
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Garage
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Modern Accommodation with Great Amenities
Fitness Centre, Restaurant, and Bar
Enjoy a workout in our fitness centre, savor delicious meals at our restaurant, and unwind with a drink at the bar.
City Views and Comfortable Rooms
Select rooms offer stunning city views, and all rooms feature a coffee machine, air conditioning, and a desk for your convenience.
Convenient Business Facilities
Take advantage of our business centre, 24-hour front desk, and vending machines with drinks during your stay.
Experience the best of Temuco at Best Western Ferrat. Book now for a memorable stay!
As per Chilean Legislation, 19% VAT applies only for Chilean Citizens and Foreign Residents in Chili. Nonresidents are exonerated of paying 19% VAT is they are paying by credit card or USD in cash. This additional fee (VAT) is not included in the hotel rate.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is not possible).
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 8 years old stay for US$30 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Las instalaciones y la atención
La señal de televisión era mala
La ubicación es muy buena, el personal amable y pendiente
Nunca pudimos conectarnos al wifi / el personal lo intentó pero tampoco se logró
el acondicionador estaba malo
no tenia gorro de baño ni cremas
la TV muy débil en cuanto a canales, aunque era smart no funcionaban app con internet como Netflix
Muy buena ubicación y servicio de alimentación.
La ubicacion y las intalaciones. Muy amplia y comoda la habitacion.
El desayuno podria mejorar.
Las habitaciones
Mejoraría el desayuno pocas opciones
La atención del personal.
Las toallas podrían ser de mejor calidad .
La cordialidad y profesionalismo del personal del Hotel.
La conexion a internet de la habitación (no fue posible acceder a él con las credenciales de acceso entregadas)
Que la habitación era amplia y tenía hervidor
No se respetó el valor del booking y se cobró más.
La ubicación es insuperable, las instalaciones impecables, todo limpio ... soplado.
Funcional
Espacios reducidos y desayuno muy básico
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