The Bartlett Hotel and Guesthouse

Hotels
7.3 (2323 reviews)
240 O'Farrell Street , San Francisco , us

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Lift / Elevator
Laundry
Express check-in/check-out
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Lack of breakfast

Categories

Cleanliness
6.78
The hotel is generally clean but has issues like messy carpets and odors in certain areas.
Service
8.75
Staff were friendly and accommodating, allowing for early check-in.
Location
8.79
Great location near public transportation and local attractions, although the surrounding area can feel unsafe at night.
Room Quality
7.24
Rooms are clean and comfortable but have older amenities and some maintenance issues, such as noise and heating.
Amenities
6.77
Limited amenities available and some facilities are outdated.
Value for Money
7.23
Considering the price, some aspects felt below expectations, yet location is a plus.
Food and Beverage
5.28
Breakfast services were lacking, impacting overall experience.
Overall Experience
7.55
Overall satisfactory stay with a few significant issues, but the friendly staff and location stand out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:51

Property Description

Central Location
Located in the heart of San Francisco's Union Square district, The Bartlett Hotel and Guesthouse offers easy access to popular attractions such as Union Square, Moscone Center, and San Francisco City Hall.

Convenient Amenities
Guests can enjoy a comfortable stay with amenities like a shared lounge, bar, free WiFi, and a 24-hour front desk ready to assist with any inquiries or tips about the area.

Nearby Landmarks
Explore iconic landmarks such as Coit Tower and Oracle Park, all within a few kilometers from the hotel. With the San Francisco International Airport just 23 km away, your travel convenience is guaranteed.

Book now for a memorable stay at The Bartlett Hotel and Guesthouse.

Important information:

Daily housekeeping service is available upon request for an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 2323 reviews
Cleanliness: 6.78
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 5.28
Overall Experience: 7.55
E
Erik • solo_traveller • sk
7
2026-07-18 • via Nuitee
F
Flores Medina • solo_traveller • pe
7
Bien ubicado
Pros:

La ubicación

Cons:

Las instalaciones son un poco antiguas

2026-07-17 • via Nuitee
M
Michelle • couple • us
8
Great location for exploring
Pros:

The location is great. Close to union square and public transportation to go anywhere in the city

Cons:

I think the bathroom could be upgraded

2026-07-16 • via Nuitee
A
Andreas • extended_group • de
3
Würde nicht noch ein mal buchen. San Francisco ist nicht so doll.
Pros:

Zentrale Lage.

Cons:

Es roch schlecht. Kein Klima. Licht ging jede Nacht von selbst an. Es knackte immer wieder sehr laut draußen. Sehr viele Obdachlose draußen. Wir haben den Aufenthalt nach zwei Tagen abgebrochen.

2026-07-16 • via Nuitee
K
Khayal • solo_traveller • az
6
Good location. Overall not a good hotel.
Pros:

Location was very good! Thanks to staff, checked me inn before check in time. But I would like to say that the new rules, 3pm check in time is insane 🤦🏻‍♂️

Cons:

Rooms are not clean, very dark, small. Check in was in another hotel. Not far, but at the end We had to go there with luggages.
My room window was looking behind to other building (2meters between my window and other building) and there was 24/7 noise.
There was not even hand towels in the room.
Bed and pillows are not comfortable.
There was not water to drink in the room or in the 1st flow.

2026-07-16 • via Nuitee
D
Dionne • solo_traveller • nl
7
Pros:

Locatie

Cons:

Er was geen personeel; inchecken moest bij een ander hotel.Tv in de lobby kon niet aan.

2026-07-15 • via Nuitee
B
Baixa Lisboa • couple • se
5
Perto de tudo
Pros:

Localização

Cons:

Não pode guardar malas, janelas muito sujas sem recepção.

2026-07-07 • via Nuitee
N
Niamh • couple • ie
7
2026-07-07 • via Nuitee
T
Theodoros • solo_traveller • us
8
2026-07-05 • via Nuitee
C
Clement • couple • fr
7
2026-07-05 • via Nuitee
J
Jane • solo_traveller • au
10
2026-07-02 • via Nuitee
C
Chico • solo_traveller • py
8
2026-07-01 • via Nuitee
J
Jacqueline • couple • us
7
Decent
Pros:

Good location, clean, good price, and cool decor

Cons:

No staff, no water pressure, limited towels, no ice, and bed wasn’t very comfortable

2026-06-30 • via Nuitee
C
Charlie • solo_traveller • nl
3
2026-06-29 • via Nuitee
A
Andrea • solo_traveller • fr
3
Pros:

L'emplacement et le lit

Cons:

Pas de réception dans l'hôtel et obligé d'aller récupérer la clé de la chambre dans un autre hôtel
Douche et toilettes non nettoyés le matin
Impossible de donner nos valises le jour du départ après le check out en attendant notre avion donc on a dû payer une consigne extérieure

2026-06-27 • via Nuitee
E
Elena Guerrero Py • solo_traveller • py
8
Pros:

Bien. En condiciónes generales.

Cons:

No tenía agua el dispenser

2026-06-25 • via Nuitee
F
Fredy • solo_traveller • gt
6
not amazing, but it was ok
Pros:

the location, I can walk to my event, everything is accesible

Cons:

don't have drinking water, I must to buy a couple of bottles of water.

2026-06-23 • via Nuitee
A
ajay • solo_traveller • in
7
Good for money but customer support poor
Pros:

Location and price

Cons:

Staff was in another building not easy to connect on phone you have to go to other building to talk to . Room cleaning was once a week

2026-06-23 • via Nuitee
H
Heschmeyer • solo_traveller • us
8
Bare bones, but good value.
Pros:

It was a great value hotel in a great location. It was a utilitarian room, but it really got the job done. For the price I paid, it would have been nice to have AC, a view, or some other niceties, but for the location and availability so near to my travel, I can't complain.

Cons:

It doesn't have AC. It says so in the listing, so I knew going into it. But what I didn't know was that my room faced an alley, so I was unable to get much of a breeze. So even though the weather was moderate during my trip, my room got stuffy and hot.

Additionally, there was an old radiator in my room that was set up to a timer. Even though I had the radiator turned off, when the timer kicked on, air flowed through the radiator and made the pipes bang. It sounded like someone was smacking the radiator with a wrench. It scared the crap out of me when it happened at 3 or 4 am my first night there.

2026-06-23 • via Nuitee
Y
YAKUP EMRE • solo_traveller • tr
10
Pros:

Lokasyon

Cons:

Terlik yok, çay kahve konulabilir. :)

2026-06-21 • via Nuitee