The Bartlett Hotel and Guesthouse

Hotels
7.3 (2352 reviews)
240 O'Farrell Street , San Francisco , US
+1 415-397-4924

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Lift / Elevator
Laundry
Express check-in/check-out
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Lack of breakfast

Categories

Cleanliness
6.78
The hotel is generally clean but has issues like messy carpets and odors in certain areas.
Service
8.75
Staff were friendly and accommodating, allowing for early check-in.
Location
8.79
Great location near public transportation and local attractions, although the surrounding area can feel unsafe at night.
Room Quality
7.24
Rooms are clean and comfortable but have older amenities and some maintenance issues, such as noise and heating.
Amenities
6.77
Limited amenities available and some facilities are outdated.
Value for Money
7.23
Considering the price, some aspects felt below expectations, yet location is a plus.
Food and Beverage
5.28
Breakfast services were lacking, impacting overall experience.
Overall Experience
7.55
Overall satisfactory stay with a few significant issues, but the friendly staff and location stand out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:51

Property Description

Central Location
Located in the heart of San Francisco's Union Square district, The Bartlett Hotel and Guesthouse offers easy access to popular attractions such as Union Square, Moscone Center, and San Francisco City Hall.

Convenient Amenities
Guests can enjoy a comfortable stay with amenities like a shared lounge, bar, free WiFi, and a 24-hour front desk ready to assist with any inquiries or tips about the area.

Nearby Landmarks
Explore iconic landmarks such as Coit Tower and Oracle Park, all within a few kilometers from the hotel. With the San Francisco International Airport just 23 km away, your travel convenience is guaranteed.

Book now for a memorable stay at The Bartlett Hotel and Guesthouse.

Important information:

Daily housekeeping service is available upon request for an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

7.3
Based on 2352 reviews
Cleanliness: 6.78
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 5.28
Overall Experience: 7.55
D
Diego • couple • au
7
2026-10-23 • via Nuitee
E
Emerson • couple • au
7
2026-10-22 • via Nuitee
M
Monther • couple • gt
7
Pros:

Buen precio, facilidad de check in y checkout, limpio

Cons:

La regadera del baño estaba rota y no ofrecían limpieza ni aunque me quede una semana.

2026-10-22 • via Nuitee
G
Gene • couple • us
2
Will never recommend to anyone
Pros:

Nothing. No AC, no clean towels and nothing but noise at night when trying to sleep.

Cons:

Nothing

2026-10-21 • via Nuitee
T
Takao • couple • jp
3
Convenient and the customers have good manners.
Pros:

Location is good, we just have to accept that the room rates are reasonable for this area.

Cons:

”Room rates exclludes cleaning service” should be clearly stated.

2026-10-19 • via Nuitee
R
Robert • couple • gb
7
Very enjoyable and managed to cram a lot into 3 days thanks to the location of the hotel
Pros:

Great location, clean and good access to the Powell/Hyde Cable car

Cons:

No shelving/wardrobe to unpack clothes. Lighting in the room was poor

2026-10-18 • via Nuitee
I
ilkay • solo_traveller • tr
7
Pros:

Konum harikaydı

Cons:

otelde çalışan yoktu.

2026-10-17 • via Nuitee
J
Jackson • couple • us
6
Too much wrong/missing, not worth it
Pros:

It was cheap, and very well located. Especially being so close to many public transit lines. Some of the art inside was nice.

Cons:

The bed was uncomfortable. There was no AC, so we got hot, and when opening the window there was no screen, leading me to get bit by a mosquito that got in. The floor hadn't been cleaned. There were lots of crumbs and dirt under the bed so we didn't want to store anything there, and to ask for housekeeping was an extra charge. There was also no mini fridge, no extra toilet paper, no bathroom shelving or medicine cabinet, all of which we've had in even smaller hotel rooms before. And no front desk to talk to unless we wanted to walk up to the next block. No phone in the room to get room service or help. No luggage storage, so we had to pay for some at another hotel on our final day after checkout. It was just a generally bad experience with a lot of things missing.

2026-10-13 • via Nuitee
D
David • extended_group • co
4
No lo recomiendo
Pros:

Está bien ubicado

Cons:

En general el hotel está en un estado regular, las tarjetas se nos desactivaron un par de veces y tocó ir hasta otro hotel para que las activaran; dicen tener cocina habilitada para los huéspedes y está muy sucia, sin implementos de cocina ni para comer, en general le falta aseo al lugar.

2026-10-12 • via Nuitee
F
Francesca • couple • it
8
2026-10-12 • via Nuitee
H
Hugo • couple • ar
9
Buena
Pros:

Todo

Cons:

Nada

2026-10-11 • via Nuitee
C
CorinneJD • couple • fr
8
Séjour agréable
Pros:

L'emplacement est idéal pour visiter la ville.

Cons:

La cuisine est équipée pour préparer les repas mais il n'y a ni assiettes ni couverts.

2026-10-10 • via Nuitee
G
Giovanni • solo_traveller • it
10
2026-10-10 • via Nuitee
B
Barbara • couple • pl
7
Decent for the price, but nothing special.
Pros:

Great location, and having a bar downstairs was a nice bonus.

Cons:

There was no fridge or air conditioning in the room, and the cleaning could have been more thorough.

2026-10-10 • via Nuitee
V
Valentina • solo_traveller • it
8
Pros:

ottima posizione, ho gradito il servizio di autonomia

2026-10-10 • via Nuitee
F
Francisco Carlos • solo_traveller • br
10
2026-10-07 • via Nuitee
R
ROMAN • solo_traveller • ua
10
2026-10-07 • via Nuitee
M
Mauro • couple • it
8
2026-09-19 • via Nuitee
A
Adriana • couple • us
10
Maravillosa
Pros:

La ubicación es excepcional! Céntrica, segura y cerca de estacion del metro, del tranvía, de tiendas, supermercados. La cama súper cómoda, la habitación tranquila, súper fresca, estaba todo impecablemente limpio. El check in súper fácil, es en otro Hotel a la vuelta de la esquina, a menos de 1 minuto caminando. Me dejaron hacer check in un poco más temprano también.

Cons:

Todo fue maravilloso.

2026-09-15 • via Nuitee
M
Michela • couple • it
8
camera piccola ma in centro!
Pros:

la posizione è comodissima e ci sono due porte apribili solo con la chiave della stanza e anche per usare l'ascensore devi passare prima la chiave. deterrente per i mille barboni che ci sono in centro. shampoo, bagnoschiuma presenti.

Cons:

non cambiano gli asciugamani pur essendo un hotel, camera piccolissima

2026-09-10 • via Nuitee