The Grand Scarborough

Hotels
•
Britannia Hotels
6.4 (13799 reviews)
St Nicholas Cliff , Scarborough , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Evening entertainment
See all facilities

Review Highlights

Pros:
Clean and warm rooms
Friendly staff
Good location
Cons:
Poor cleanliness
Inadequate food quality
Room issues

Categories

Cleanliness
5.15
Several reviews mentioned issues with cleanliness, including shabbiness and bathroom problems.
Service
7.65
Although the staff were hardworking and friendly, they were noted to be understaffed.
Location
8.15
Comments indicated the location was convenient and liked by guests.
Room Quality
5.65
Concerns about dated decor and comfort, with some rooms needing repair.
Amenities
6.65
Facilities available but noted shortages in some amenities and furniture.
Value for Money
6.15
While some viewed the value as good given pricing, others felt let down for what they received.
Food and Beverage
5.15
Food quality was generally reported as poor, with many complaints about choice and temperature.
Overall Experience
6.65
Mixed feelings, with many dissatisfied with specific issues while some enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:53

Property Description

Victorian Charm with Stunning Sea Views
The Grand offers a unique Victorian experience with breathtaking views of Scarborough's Harbour and South Bay. Enjoy nightly entertainment in the mesmerizing Cabaret Ballroom.

Luxurious Rooms and Dining Options
Indulge in comfortable rooms with en-suite bathrooms, TVs, and tea/coffee facilities. Upgrade to a Premier room with a spa bath. The Harbour Lights Restaurant serves delicious English meals, while the Coffee Shop offers light bites and afternoon tea.

Live Music and Proximity to Attractions
Experience live music and bingo in the vibrant Cabaret Ballroom. Explore sandy beaches nearby and visit the Scarborough Spa. With a central location near the train station, The Grand is the perfect choice for your Scarborough getaway.

Book now to experience Victorian elegance by the sea at The Grand Scarborough!

Important information:

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LBA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.4
Based on 13799 reviews
Cleanliness: 5.15
Service: 7.65
Location: 8.15
Room Quality: 5.65
Amenities: 6.65
Value for Money: 6.15
Food and Beverage: 5.15
Overall Experience: 6.65
I
Isabella • couple • gb
10
Pros:

The experience is great in itself nice room. And the staff were so unbelievably friendly and welcoming. Charlie was so lovely and went out of his way to speak to us. Very rare to find staff like that these days. All the staff were very smiley too. Love the fact it’s not one of those extremely strict hotels you can just enjoy yourself.

2026-03-15 • via Nuitee
C
Cassie Toots • solo_traveller • gb
8
Beautiful architecture, beautiful views.
Pros:

I love this building's history and the architecture is beautiful. The staff were all very friendly and helpful and even had some interesting facts about the building that we enjoyed learning.

Cons:

I was a bit disappointed the cabaret ballroom was closed but it was for a very good reason. They're removing the asbestos. Entertainment had moved to the Empress Suite which we enjoyed.

2026-03-14 • via Nuitee
A
Ann • couple • gb
3
Disappointed
Pros:

Location

Cons:

Staff not friendly on arrival, shaving products left in the bathroom from previous person and the beds not comfy

2026-03-14 • via Nuitee
G
Geri • solo_traveller • gb
10
Pros:

The comfortable room
Helpful staff
Entertainment

Cons:

The jacuzzi bath didn’t work which was very disappointing as I was looking forward to that because of my painful sciatica

2026-03-14 • via Nuitee
A
Archibald • solo_traveller • gb
1
Not good
Cons:

A bed what was not falling apart and alot cleaner fell over all the stuff off the the bed

2026-03-14 • via Nuitee
K
Katarzyna • solo_traveller • pl
7
Pros:

Location

Cons:

Poor wifi, no A/C in rooms

2026-03-14 • via Nuitee
R
Richard • extended_group • gb
9
Wonderful memories of a couple of days in such an iconic, characterful building. Such helpful staff
Pros:

Hotel was full of character.
All the staff were pleasant an helpful, especially Barbara on main reception who really went the extra mile for us

Cons:

The length of time allotted for evening meal.
An extra half hour would have made all the difference

2026-03-14 • via Nuitee
L
Locaylocay • couple • gb
10
Experience is very good
Pros:

The location is great accessible to any where we want to go. The staff are very accommodating, friendly and their service is good. Room is nice and clean.

2026-03-13 • via Nuitee
J
Jonathan • couple • gb
10
2026-03-13 • via Nuitee
C
Carol • couple • gb
9
Lovely break in a comfortable hotel
Pros:

Very grand inside, close to the beach, warm and comfortable with bingo and entertainment in the evening

Cons:

The spa bath didn’t work in my room and the radiator under the front windows was extremely dusty inside the top

2026-03-13 • via Nuitee
N
Nicola • couple • gb
10
Loved it carntvwait to go back
Pros:

Love it

Cons:

The jacuzzi wasn’t working

2026-03-13 • via Nuitee
P
Porter • family_with_children • gb
8
Pros:

I like the hotel itself always look forward to our visit its right on the beach and shops comfortable bed love the sitting area,

Cons:

Bar closing times treat like children it should be at least midnight

2026-03-13 • via Nuitee
A
Albert • family_with_children • gb
10
2026-03-12 • via Nuitee
A
Albert • family_with_children • gb
10
2026-03-12 • via Nuitee
D
DeniseHart • couple • gb
9
A wonderful, iconic old building, "faded glory" (a bit like myself) but still so beautiful.
Pros:

We always stay here when visiting Scarborough. A wonderful, iconic old building, "faded glory" (a bit like myself) but still so beautiful. The public areas are really nice. Room with a wonderful view. Perfect location! Extremely good value for the price. Back soon!

2026-03-12 • via Nuitee
G
Glenn • couple • gb
8
Would definitely book again
2026-03-12 • via Nuitee
S
Stephen • solo_traveller • gb
10
2026-03-11 • via Nuitee
C
Catherine • couple • gb
6
2026-03-10 • via Nuitee
S
Sharron • couple • gb
4
2026-03-10 • via Nuitee
R
Rutherford • solo_traveller • gb
8
2026-03-10 • via Nuitee