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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Packed lunches
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Non-smoking throughout
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Sun terrace
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Beachfront
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Special diet menus - on request
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Vending machine - drinks
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Vending machine - snacks
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Evening entertainment
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Entertainment staff
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Wine/champagne
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Victorian Charm with Stunning Sea Views
The Grand offers a unique Victorian experience with breathtaking views of Scarborough's Harbour and South Bay. Enjoy nightly entertainment in the mesmerizing Cabaret Ballroom.
Luxurious Rooms and Dining Options
Indulge in comfortable rooms with en-suite bathrooms, TVs, and tea/coffee facilities. Upgrade to a Premier room with a spa bath. The Harbour Lights Restaurant serves delicious English meals, while the Coffee Shop offers light bites and afternoon tea.
Live Music and Proximity to Attractions
Experience live music and bingo in the vibrant Cabaret Ballroom. Explore sandy beaches nearby and visit the Scarborough Spa. With a central location near the train station, The Grand is the perfect choice for your Scarborough getaway.
Book now to experience Victorian elegance by the sea at The Grand Scarborough!
Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Location
No water, even though bought some water daily couldn't top up
No lifts
Work going on. Staff ride bar bar and one cleaner who had done water 3 x that am as machine didn't work, also the manager didnt agree in this girl giving us water on different occasion!
I have disabilities and location is tough for beach but okay, but lifts didn't work after 1st day!
Other guests struggling too and breaking down! In total it's the 5th time been at this hotel and this is 100% worse than before!
I loved the hotel was needing upgraded and more staff the hotel is nice but not grand
Room was big
Had a bath for the kids
Bed bugs
Mold
Damp
One lift working
Checkin was very good, we was seen by a new guy he was really Friendly and helpful had a lovely smile, The other colleague I believe was Barbara also very nice and helpful, we had a double bed instead of two singles these colleagues was quick to sort this for us. The food was nice we had breakfast and dinner, always something we enjoyed. Location was great.
No fault of the hotel, but the seagulls are so loud very early hours in the morning
I like the sea view we received and the spacious bathroom
The door to the bathroom didnt close, it also had a lock in the door that didnt reach the latch for it to lock so it was completely pointless it even being there. There was cracks in the ceiling and the light above one of the beds flickers constantly
Very little
This was the worst hotel I’ve ever stayed at. I paid for a sea view double room, they checked me in initially to a twin room. The seagulls poo and feathers on the window was disgusting, so instead of a sea view I closed the curtains. The towel rail in the bathroom was stuck to the wall and I brushed it against it and it fell off the wall. The shower wouldn’t drain so I was stood in dirty water. There were not toiletries. Wallpaper was hanging off the wall and the room was filthy, and stank.
Im getting to know the building so far so I will talk about one area but it will never be a complaint, I went to the bar and balcony for the first time and was amazed by the view however being an entertainment designer I could see railings decided it with a small gap, I think with a few straight planters in a line this area will bloom for romance and socialising and the bar takings will go up as only one other hotel across the bridge has that view, the bar sells coffee but has no nice cake or desert to draw people into this bar and balcony outside the main event time, there was a sign coffee lounge and I think this bar was it but i could see in my mind cakes under glass domes, squirty cream or maybe order a Pizza from the kitchen and these micro events can be advertised in every room, you see I want a reason to come 4 times a year and pow could a low key dj work because when I ran pubs the entertainer used to say any requests and we would ask for 2 smooches to get the couples dancing together, this is the only baloney I’ve seen that can build mass romance and that’s people always returning, I’m not sure about the plastic glasses but I can’t change everything
The switches on the bath didn’t turn the pumps of so the TVD had to be used for local switching which is a no no, if repair not feesable fit a pull cord for £8
Great location, entertainment and hotel
No loo brush in toilet
Unhelp reception bur otherwise good
Nothing
I didn't like anything about this hotel
Entertainment
N/A
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