The Grand Scarborough

Hotels
•
Britannia Hotels
6.4 (14387 reviews)
St Nicholas Cliff , Scarborough , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Evening entertainment
See all facilities

Review Highlights

Pros:
Clean and warm rooms
Friendly staff
Good location
Cons:
Poor cleanliness
Inadequate food quality
Room issues

Categories

Cleanliness
5.15
Several reviews mentioned issues with cleanliness, including shabbiness and bathroom problems.
Service
7.65
Although the staff were hardworking and friendly, they were noted to be understaffed.
Location
8.15
Comments indicated the location was convenient and liked by guests.
Room Quality
5.65
Concerns about dated decor and comfort, with some rooms needing repair.
Amenities
6.65
Facilities available but noted shortages in some amenities and furniture.
Value for Money
6.15
While some viewed the value as good given pricing, others felt let down for what they received.
Food and Beverage
5.15
Food quality was generally reported as poor, with many complaints about choice and temperature.
Overall Experience
6.65
Mixed feelings, with many dissatisfied with specific issues while some enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:53

Property Description

Victorian Charm with Stunning Sea Views
The Grand offers a unique Victorian experience with breathtaking views of Scarborough's Harbour and South Bay. Enjoy nightly entertainment in the mesmerizing Cabaret Ballroom.

Luxurious Rooms and Dining Options
Indulge in comfortable rooms with en-suite bathrooms, TVs, and tea/coffee facilities. Upgrade to a Premier room with a spa bath. The Harbour Lights Restaurant serves delicious English meals, while the Coffee Shop offers light bites and afternoon tea.

Live Music and Proximity to Attractions
Experience live music and bingo in the vibrant Cabaret Ballroom. Explore sandy beaches nearby and visit the Scarborough Spa. With a central location near the train station, The Grand is the perfect choice for your Scarborough getaway.

Book now to experience Victorian elegance by the sea at The Grand Scarborough!

Important information:

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LBA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.4
Based on 14387 reviews
Cleanliness: 5.15
Service: 7.65
Location: 8.15
Room Quality: 5.65
Amenities: 6.65
Value for Money: 6.15
Food and Beverage: 5.15
Overall Experience: 6.65
B
BORG • solo_traveller • gb
6
Seagulls did it meet your structurations no bonus questions how would you rate the size of your room
Pros:

The location

Cons:

What did you the seagulls waking me up at 5:30 in the morning because they are nesting on the building and destroying it

2026-05-23 • via Nuitee
T
Terry • solo_traveller • gb
9
Pros:

Excellent staff all friendly 👏

Cons:

The food was the only let down

2026-05-23 • via Nuitee
G
george • couple • gb
10
after rest and clean up exelent
Pros:

we booled a room without a window as we are pensioners. room was booked for 3pm but we arrived a12 wife had COPD attack and feeling unwell and bad on feet I asked if a room was ready for her to rest? she said she would check all managers were in meeting could we call back at 1pm we sat and had cuppa. we called back at 1pm and were offered a see view room with bath so we could freshen up. we paid extre £10 but that was good value.

Cons:

nothing in my oppinion but if more pensioners could be helped like this it would be very friendly and caring? some pensioners like us with little money and health issues would be delighted?

2026-05-22 • via Nuitee
R
Rachel • solo_traveller • gb
10
2026-05-22 • via Nuitee
R
Rachel • couple • gb
8
2026-05-22 • via Nuitee
A
Amanda • family_with_children • gb
10
2026-05-22 • via Nuitee
M
Murphy • solo_traveller • gb
9
Stay at the Grand
Pros:

Relaxed atmosphere and excellent service. Great location
Good value for money.

Cons:

Nothing

2026-05-22 • via Nuitee
B
Billie jo • solo_traveller • gb
1
Don't book!!
Pros:

The beach front and the villages outside of Scarborough are lovley right out side the hotel there is alot of homeless people drinking and smoking cannabis

Cons:

The rooms are dirty outdated
It doesn't feel safe there you can hear absolutely everything the television dident work the kettle was not the right one for the stand dog poo in corridors spillages everywhere nothing gets cleaned up we had drove 4 hours to get there looked lovley on the photos we couldent get another hotel that night so we stayed that night went to villages then headed home we originally booked Friday till Monday but left on the Saturday.. we asked how to get a refund they said contact booking.com which I did but they also didn't get back in touch 😔 quite disappointed overall with the hotel and booking.com I will not be using either again I would advise anyone thinking of booking to book elsewhere and through the actual hotel websites

2026-05-22 • via Nuitee
N
Neil • extended_group • gb
8
2026-05-22 • via Nuitee
V
Vicky • solo_traveller • gb
5
2026-05-22 • via Nuitee
C
C • solo_traveller • gb
9
2026-05-22 • via Nuitee
C
Carl • solo_traveller • gb
7
2026-05-21 • via Nuitee
A
Annamarie • solo_traveller • gb
7
Pros:

The staff are lovely, Barbara was very helpful. Room was big and clean.

2026-05-21 • via Nuitee
M
Michelle • solo_traveller • gb
9
Pros:

Hi the grand hotel reception staff was very friendly ehen we arrived .

Cons:

The only downsude we found was the seagulls bit it not the hotels fault .

2026-05-21 • via Nuitee
A
Anthony • extended_group • gb
1
Cons:

The room was disgusting

2026-05-21 • via Nuitee
G
Grahame • couple • gb
8
2026-05-21 • via Nuitee
R
Rushaid Algaradi • couple • gb
8
2026-05-21 • via Nuitee
C
Carrie • solo_traveller • gb
7
Pros:

Location

Cons:

Bathroom was smelly and the window was filthy

2026-05-21 • via Nuitee
L
Lyndsey • solo_traveller • gb
10
Excellent stay definitely be back
Pros:

Staff were very helpful breakfast was great first morning was a better then the second morning. The room was massive and a brilliant Seaview after we had a room change due to it being a double when needed a twin reception sorted it within a few minutes no hassle. Will definitely be going back again!!

Cons:

Having to leave!!

2026-05-21 • via Nuitee
D
Davies • solo_traveller • gb
8
Pros:

Reception and public areas were fabulous and in good condition. The room was very small and basic. The breakfast was nice

Cons:

Beds quite hard and only one pillow was provided. The staff did provide more

2026-05-21 • via Nuitee