The Grand Scarborough

Hotels
•
Britannia Hotels
6.4 (13650 reviews)
St Nicholas Cliff , Scarborough , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Evening entertainment
See all facilities

Review Highlights

Pros:
Clean and warm rooms
Friendly staff
Good location
Cons:
Poor cleanliness
Inadequate food quality
Room issues

Categories

Cleanliness
5.15
Several reviews mentioned issues with cleanliness, including shabbiness and bathroom problems.
Service
7.65
Although the staff were hardworking and friendly, they were noted to be understaffed.
Location
8.15
Comments indicated the location was convenient and liked by guests.
Room Quality
5.65
Concerns about dated decor and comfort, with some rooms needing repair.
Amenities
6.65
Facilities available but noted shortages in some amenities and furniture.
Value for Money
6.15
While some viewed the value as good given pricing, others felt let down for what they received.
Food and Beverage
5.15
Food quality was generally reported as poor, with many complaints about choice and temperature.
Overall Experience
6.65
Mixed feelings, with many dissatisfied with specific issues while some enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:53

Property Description

Victorian Charm with Stunning Sea Views
The Grand offers a unique Victorian experience with breathtaking views of Scarborough's Harbour and South Bay. Enjoy nightly entertainment in the mesmerizing Cabaret Ballroom.

Luxurious Rooms and Dining Options
Indulge in comfortable rooms with en-suite bathrooms, TVs, and tea/coffee facilities. Upgrade to a Premier room with a spa bath. The Harbour Lights Restaurant serves delicious English meals, while the Coffee Shop offers light bites and afternoon tea.

Live Music and Proximity to Attractions
Experience live music and bingo in the vibrant Cabaret Ballroom. Explore sandy beaches nearby and visit the Scarborough Spa. With a central location near the train station, The Grand is the perfect choice for your Scarborough getaway.

Book now to experience Victorian elegance by the sea at The Grand Scarborough!

Important information:

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LBA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.4
Based on 13650 reviews
Cleanliness: 5.15
Service: 7.65
Location: 8.15
Room Quality: 5.65
Amenities: 6.65
Value for Money: 6.15
Food and Beverage: 5.15
Overall Experience: 6.65
L
lotherington • solo_traveller • gb
10
2026-02-14 • via Nuitee
P
Pravin • extended_group • gb
7
Good location, breakfast also good
Pros:

Excellent Location

Cons:

Missing toiletries like lack of soap and toilet paper

2026-02-14 • via Nuitee
L
lotherington • family_with_children • gb
10
2026-02-14 • via Nuitee
R
Robert • couple • gb
7
2026-02-14 • via Nuitee
G
Gary • couple • gb
6
Comfortable and good value, but would benefit greatly from a revamp
Pros:

The grand is a lovely old historic building in a great position being close to the rail station and town centre. Very pleasant and helpful staff.

Cons:

It’s an old building and some of it is showing signs of neglect, could do with a few improvements, our room was comfortable enough and for the price was good value but was suffering from damp due to the really bad weather recently

2026-02-13 • via Nuitee
A
Andrew • couple • gb
7
2026-02-13 • via Nuitee
K
kit • couple • gb
8
2026-02-13 • via Nuitee
T
TetianaTarasova • family_with_children • gb
10
Нам все очень понравилось, спасибо!
Pros:

Очень удобное расположение в центре города, шикарное старинное здание, лифт на все этажи. Номер небольшой, но очень теплый и уютный. Шикарный вид на море и пляж из окна. В номере две удобные кровати. Хороший напор душа в ванной . Чистенько и уютно, а совсем рядом с гостиницей - памятник Королеве Виктории и старинный фуникулер ( Tramway to Beach) .

2026-02-12 • via Nuitee
M
Mary • couple • gb
10
Excellent
Pros:

Connivence access to all areas

2026-02-12 • via Nuitee
K
Katie • couple • gb
7
2026-02-12 • via Nuitee
T
Tim • family_with_children • gb
3
Pros:

Location

Cons:

Very cold room and lack of interest from reception.

2026-02-12 • via Nuitee
J
James • solo_traveller • gb
10
Lovely
2026-02-12 • via Nuitee
S
Shona • family_with_children • gb
1
Pros:

Room was freezing cold and had one double plug socket for a family room

2026-02-12 • via Nuitee
L
Longden • family_with_children • gb
8
Great value for money, friendly and welcoming, fantastic location
Pros:

This is an iconic building in a fantastic location with lovely views of the bay. Our room was large and airy, very clean and comfortable. Food was good and the staff were extremely friendly and helpful.

Cons:

The food choices were quite limited but this was understandable as it is low season and there were not a lot of people eating in the dining room.

2026-02-12 • via Nuitee
D
David • couple • gb
1
2026-02-12 • via Nuitee
S
Simon • solo_traveller • gb
6
2026-02-12 • via Nuitee
E
emmcar2025 • Couples • Ormesby, Middlesbrough, North Yorkshire, England
6
Toilets unavailable
Pros:

Numerous reviews have been left about The Empress Suite gents toilets being out of use for over 3 years. The outside balcony area is great when the weathers ok but as for using the gents forget it, they’ve had them locked shut so there’s no gents available at The EmpressSuite side of the hotel which they don’t seem to have any intention of rectifying. I asked the duty manager about it and he said they’re still waiting for the contractor to fix the issue, I think 3 years is quite a while for toilets to be unavailable in the main ground floor bar area

2026-02-11 • via Tripadvisor
K
Kate • couple • gb
10
Excellent night away with my partner exploring a old hotel x
Pros:

Everything more so the age of the building

Cons:

Nothing loved it all, can’t wait to come back and look around more x

2026-02-11 • via Nuitee
B
Barvyde • couple • gb
9
2026-02-11 • via Nuitee
S
Shakesby • solo_traveller • gb
9
Pros:

Excellent room, pleasant receptionist, food plentiful and quality.

Cons:

n/a

2026-02-11 • via Nuitee