Victoria & Alfred Hotel by NEWMARK

Hotels
•
Newmark Hotels, Reserves and Lodges
8.8 (1643 reviews)
V&A Waterfront Pierhead , Cape Town , za

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast
Cons:
Hotel needs an upgrade
Some noise issues
Room service inconsistencies

Categories

Cleanliness
8.38
Some guests noted the hotel feels dated, suggesting a need for updates.
Service
9.35
Many reviews highlighted the helpfulness and friendliness of the staff.
Location
9.39
Consistently praised as excellent, with easy access to attractions.
Room Quality
8.84
Rooms were generally reported as spacious and comfortable.
Amenities
8.87
Amenities such as breakfast and spa services received positive mentions.
Value for Money
8.33
While some found it good, others felt the hotel needs an upgrade to justify costs.
Food and Beverage
8.38
Breakfast was highlighted positively, though some issues with room service were noted.
Overall Experience
8.85
Overall a very enjoyable stay with a strong recommendation for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:38

Property Description

Luxurious Accommodation with Stunning Views
Experience the epitome of luxury at the V&A Hotel. Each room and loft offers breathtaking views of the Alfred Basin, Table Mountain, or the piazza. Enjoy the comfort of king or twin beds, a minibar, and a lavish en suite bathroom.

Dining with a View
Indulge in exquisite meals at Ginja Restaurant, overlooking the quayside with mesmerizing views of the harbour and Table Mountain. Start your day with a delightful breakfast at Dash restaurant, situated at our 5-star sister property, Queen Victoria Hotel.

Convenient Location and Exclusive Amenities
Immerse yourself in the vibrant V&A Waterfront area, filled with shopping, entertainment, and historic sites. Take advantage of the hotel's pool at Dock House Boutique Hotel and feel secure with our 24-hour security services.

Book now to elevate your stay at the Victoria & Alfred Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1643 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
S
shambhu • couple • np
7
It was good stay. We enjoyed walking around.
Pros:

Location was superb.

Cons:

Getting old I think.

2026-05-30 • via Nuitee
J
John • couple • gb
10
Brilliant experience
Pros:

We were made very welcome by the reception staff and porters from the moment of arrival and throughout. The hotel is clean and bright. Room was spacious, clean and bright with view of piazza. Food menu had lots of options and delicious. Location was superb alongside waterfront with views of Table Mountain. Would return to this hotel without hesitation.

Cons:

Nothing not to like

2026-05-28 • via Nuitee
M
Marcus • couple • gb
10
Great location, staff and food
Pros:

Amazing location and such helpful staff

Cons:

Hard to fault

2026-05-27 • via Nuitee
N
Natalie • couple • us
10
We were able to sleep well and have a wonderful stay in Cape Town!
Pros:

The V & A Hotel was perfect for our 3 day trip to Cape Town. It was located right in the center of all the action. We loved being able to walk outside and pop back into the hotel throughout the day. The hotel and the staff were so kind and attentive. The breakfast was delicious. We tried a different item on the menu each day and found everything to be exceptional. The breakfast buffet was one of the best we've had too. All the ingredients were fresh and it was constantly being attended to. Our room was also amazing. We stayed in a corner room on the 2nd floor with a large king sized bed. The bed was comfortable and we had a nice sitting area too. We could see the water and the mountains! The bathroom was clean and the shower had great water pressure too. Overall, this was our first time to Cape Town and we truly believe we had such a great time because of our hotel! We scored!

2026-05-24 • via Nuitee
W
Wolfgang • couple • de
7
Nur die gute Lage rechtfertigt eine Wiederkehr!
Pros:

Lage

Cons:

Restaurant-Lösung

2026-05-21 • via Nuitee
J
Jess • solo_traveller • gb
9
Pros:

Perfect location in the heart of the waterfront with views of table mountain. Room was lovely and staff were great

2026-05-21 • via Nuitee
G
Gordon • extended_group • us
10
It is an awesome place to stay
Pros:

Excellent location excellent staff

2026-05-19 • via Nuitee
A
Amanda • couple • au
7
Pros:

Location was great and staff were very good
Good size rooms

Cons:

The rooms are very tired, our sheets had marks on them and the pillow cases were old and fraying

2026-05-18 • via Nuitee
K
Klaus • solo_traveller • at
7
2026-05-16 • via Nuitee
R
RUAN APARECIDO • couple • br
10
Excelente localização.
2026-05-15 • via Nuitee
G
Gordon • couple • us
10
Excellent place to stay
Pros:

Convenient to everything. Great tours great food friendly staff

2026-05-15 • via Nuitee
O
Ophélie • couple • mu
10
2026-05-11 • via Nuitee
S
Sabine • extended_group • de
7
Pros:

Frühstück war sehr gut! Lage war sehr gut!

Cons:

Wir mussten eine Flasche stilles Wasser extra zahlen - es waren zwar nur 65 Rand, aber irgendwie überflüssig.

Leider dauert es so lange, bis warmes Wasser aus der Dusche kommt, dass ich immer nur kalt duschen konnte...

2026-05-11 • via Nuitee
M
Matthys • couple • za
8
2026-05-09 • via Nuitee
U
Umut • couple • tr
10
2026-05-06 • via Nuitee
U
Uwe • couple • de
8
Perfektes Hotel für Kapstadt, besser geht’s nicht
Pros:

tolle Lage, Parkmöglichkeiten

Cons:

Service dauerte etwas länger

2026-04-23 • via Nuitee
G
George • couple • gb
9
Great location.
Pros:

Staff and location were fantastic.

Cons:

Breakfast was poor.

2026-04-23 • via Nuitee
8
86vs • Family • London, England
10
Wonderful stay, great location!
Pros:

We stayed at the Victoria & Alfred Hotel for 4 nights while in Cape Town. Brilliant location on the waterfront. From the moment we arrived the staff were super helpful to us and made sure our stay was wonderful. Our rooms were facing Table Mountain and were huge! Special shoutout to Byron who showed us around Cape Town and recommended so many cool restaurants and things to see! Highly recommend staying here for the location, staff and views of Table Mountain.

2026-04-22 • via Tripadvisor
H
Heather • couple • gb
10
Perfect Waterfront location, super food, spacious rooms and fantastic friendly staff.
Pros:

We have have been well looked after every time we have stayed here. Staff are friendly, knowledgeable and always ready to advise. Breakfasts are excellent, rooms are spacious and well equipped, and the location is second to none! Perfect for the Waterfront with a lively atmosphere through the day, but always quiet at night.

Cons:

We have no complaints, except I wish there were more rooms, as it becomes booked out very quickly.

2026-04-22 • via Nuitee
P
peter • extended_group • ae
7
Pros:

Great location and v helpful staff

Cons:

Only issue was a lack of hot water but minor issue

2026-04-21 • via Nuitee