Britannia Daresbury Park Hotel & Spa Warrington

Friendly staff, nice building and grounds. Room was decent but bedside lights did not work and bathroom could have been cleaner. Also, the valve to use the shower head would not stay put on its own so I had to have a shower whilst holding the valve.

Rooms clean and well proportioned.
Bathroom very clean and spacious.
Staff were fantastic especially to my little girl.

Very good servic, friendly staff

Check in took 25 minutes even though I was second in the queue. The Room was tiny. Was awoken by a Laundry delivery vehicle inches from my window in the morning. Shocking hotel. Was waiting on a on Alan Partridge rocking up. On the plus side, wine in the bar was cheap....though I defo felt it when afore mentioned laundry vehicle made an entrance.

Main areas were nice but room was bit run down and bottles and plates were left out in corridors all afternoon till morning

Very nice personnel. That said; room was super cold in the night. Had to put all towels on me. Haridrier was not working and there were stains on the towels. Again, the personnel is very nice but the hotel is really not in good conditions.

Staff are excellent and helpful, but the room was terrible: no internet access, limited tv channels which didn't work as the screen kept splicing on all channels, bedside lamp and light switches didn't work.

I suppose you get what you pay for .... so it’s fair enough ..... does just need a little updating

The room just needs a few items looked at .
The reception staff seemed unfriendly.
Saying that the room was extremely cheap so I guess you get what you pay for.

Very dated and dirty, I stayed in an executive room and the curtains were not fitted properly, the shower leaked all over the floor and the bathroom was grubby and of a poor standard.

After paying for the better room it was disappointing to find a well used room which did feel worth paying extra for. The bed was rock hard and had really rough bottom sheets. The window was all dirty and after opening it I had to wash my hands.

Clean room, bar and restaurant really good too. Good range of food and beer.

Brilliant stay. Bar upstairs which was very nice as had a singer on.

Unfortunately the pool and spa were out of action when we went, the place is looking a bit tired but it’s clean and the price is good so we can’t complain. The staff were good and we got complimentary food and some things can’t be helped.

No Heating in room even after complaining for 2 days.

Happy with the stay, this is the 2nd time we've stayed.

Very dated should be a 2 star at best would not stay again

This hotel is very dated and in need of refurbishment. Staff were friendly and the breakfast was good. The linens on the bed were clean but the rest of the room was not very clean.

The hotel room was freezing,

Filthy dirty place. Had to ask for 3 different rooms and still didn't feel safe. Smoking rooms available which surprised me I thought that would be illegal. I decided against opting for smoking room due to incredible reek of cannabis smoke on entering the corridor for smoking rooms.
I was told by another guest not use use swimming pool as people had got worms.
As a former resident of Cheshire returning to visit family I was appalled and ashamed to have my daughters and grandchildren come to meet me here.
A total disgrace I will never stay in a Britannia hotel again.