Landmark Resort

The Landmark is an older resort that needs updating. I visited for a business conference. The room was dated but clean and very quiet. The front desk was polite and helpful . The price was extremely reasonable. I would stay there again

Loved our sray. Everything was exactly as the pictures and the staff is very friendly. I will be back in the future. Loved the indoor pools and spas

My stay at Landmark WA great because of the awesome customer service I received while there. From the front desk staff, to the security guards, D, Alex, Toyia, Jyrese, Mr. Malcolm, and Mr. Jasper Banks - our time at Landmark WA worth it. They were very polite and made us feel so welcomed while attending our CPSS 2025 Conference. Their help with any question or concern we had was phenomenal.

The view was amazing from our room & you could be at the ocean in seconds the room itself was beautiful and quit homie feeling had a kitchen with every pan and utensil you need to make dinner if you wanted! The room did have a small stuffy smell like it hadn’t been occupied in a while. Staff was friendly even security!

Stay was good except that the hot and cold water were hooked up backwards in the shower. Pools were good rooms were good. Have stayed here multiple times and love it.

The staffs are nice

The Landmark was a great place to vacation. We were very pleased with the customer service as well as our overall experience. The only negatives we experienced were dirty floors which got my babies socks and clothes filthy after playing in the room and the build up of grime , mildew, or mold on the children’s pools and the hot tubs. That is why I gave a 4 rating as opposed to a 5

A very good place to stay. The Gazebo restaurant was beautiful with a great buffet. Staff were helpful and courteous. Not enough disable parking available near the front of this resort. I would recommend it to a friend. Our room was very clean and tidy.

The people at the front desk or awful and rude the guy working at the pool bar awful rude the manager at the front desk he was great security guards were great the lady working at the water park was awful rude

Friendly staff, check in and checkout process was easy nice view of beach and highway. Parking should be free for guest. Security staff was a plus to have

This is a nice place to stay. The water park is across the street. The water park is just a few water slides. The pools are in the hotel. There is a parking garage across the street, featuring a covered crosswalk bridge that makes it easier to access your vehicle. It is a little confusing maneuvering around the hotel; it would be nice to have more signage, especially in the elevators. The hotel is dated, but so are most of the hotels in the area. The beds we slept in are harder than what I am used to sleeping on. The room was clean and had ceramic coffee cups, plates, bowls, utensils, and dish soap provided.

Front desk staff, so nice, informative and awesome!

Our room was immaculate and beautifully decorated. The crew’s hospitality was above and beyond. They were pleasant, joyful, and welcoming. The pools are wonderful! I could watch my kids from various jacuzzis. We intend to return in the spring.

The first room we got was moldy, beat up furniture lamps and smelled like urine. Sherman immediately got us a better unit. Shame on the owners of that condo for not keeping it up. Room 1232;nasty. So the place needs a renovation badly. I appreciate the heated pool outside but the pool area is ugly and in need of updating. The bartender at the Tipsy Turtle is rude . He also evidently oversees the pool area outside and he yelled at little kids, was rude to his customers and was rude when speaking to people around the pool reprimanding young guys for their music being too loud, tries to intimidate and horrible approach. Several at the pool were talking about his rudeness. The girl at the waterpark was rude too. They need lessons in customer service and may I suggest that Sherman at the front desk and Mike in security could teach them how to treat people because Sherman and Mike are the shining stars of this place. Sherman took care of a major mixup with our new room which caused us a big inconvenience but he made it right and most importantly was so professional and kind. All of the security guards were very kind. Mike especially. This will be my last time coming here and I have stayed there several times but it was too much hassle and I don’t appreciate the dude at the bar acting like a prison warden. Thank you Sherman, you’re the best and I wish you could clean house here figuratively and literally.

Everything was nice.The room was nice.The hotel staff was nice.I enjoyed it

There kitchen need a dishwasher.

What i didnt like was the bed bugs in the room i wokeup to itching skin and burning stomach and arms and blisters from bites from a bed bug on my pillow that i recorded on my phone and pictures we tryed escalating the situation with the so called mangers but they refused to reimburse us so now were gunna have to take further action was treated poorely and the manager hungup on the phone when we was telling her the issue!! they will not get my service ever again!!! Will take further action against this!!! Just made our stay horrible!!! No reasurring !! Just sad how they will try to give that room to the next person to get bite by bed begs there in the pillows i have video location and time of the recording in my phone is all the evidence all i want is refund and for them to give us the run around is unprofessional.

Room wasn’t clean, bed wasn’t comfortable, pools and hot tubs was dirty

Danielle, Malcom and Ja. Was very helpful in accommodating our needs for our class reunion. They all went over and beyond to ensure our experience was abpossitive, memorable moment. I Highly recommend this hotel for Vacation or event planning. The facility was nice, However, the staff was second to none. Malcom is our class Hero. Thanks again.

This is the third year that I’ve stayed at landmark and I had the nicest room this time I’ve ever had. I hope to get it when I come next year. It had cooking utensils and pans and dish soap had everything that you needed. The only complaint that I have is that the coffee maker had an old package of coffee in it that was molding but they brought us a coffee pot and new coffee maker right away we didn’t have any hot water for a while, but they had some water issues and they explained all that to us. We did have hot water before we left and we had it intermittent intermittently when we were there. Everything was wonderful as always.