The Heid Lofts by Reside, a Wyndham Residence

Hotels
•
Sonder
9.2 (1538 reviews)
325 North 13th Street , Philadelphia , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Comfortable and spacious apartments
Friendly and helpful staff
Cons:
Some street noise reported
Inconsistent access codes for rooms
Limited parking available

Categories

Cleanliness
9.19
Apartments were noted as very clean and modern.
Service
9.66
Staff was described as great and very helpful.
Location
9.2
Well located in a safe area with proximity to restaurants and city center.
Room Quality
9.15
Spacious apartments with great features and beautiful views.
Amenities
8.88
Well-equipped kitchens and nice rooftop area; some amenities could be improved.
Value for Money
8.95
Overall good value for the space and amenities provided.
Food and Beverage
9.19
Walking distance to local eateries.
Overall Experience
9.36
Enjoyable stay with multiple positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 05:12

Property Description

Modern Accommodations with Fully Equipped Kitchens

Experience the perfect blend of comfort and convenience at Sonder The Heid in Philadelphia. Each stylish unit features air conditioning, free WiFi, and a fully equipped kitchen with modern appliances. Relax in the cozy seating area, catch up on your favorite shows on the flat-screen TV, and enjoy the convenience of a washing machine in your own space.

Prime Location for Exploring

Conveniently located just 6 minutes' walk from the Pennsylvania Convention Center, Sonder The Heid is the ideal base for exploring Philadelphia. Whether you're in town for business or leisure, you'll appreciate easy access to nearby attractions like the National Liberty Museum and the airport.

Home Away from Home

With thoughtful amenities such as a dishwasher, microwave, and coffee machine, Sonder The Heid ensures a comfortable stay for every guest. Book your stay now and experience the perfect combination of modern living and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 1538 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 8.88
Value for Money: 8.95
Food and Beverage: 9.19
Overall Experience: 9.36
S
Samira • couple • us
10
2026-04-16 • via Nuitee
J
Judith • extended_group • us
9
2026-04-16 • via Nuitee
K
Kristina • extended_group • us
9
2026-04-15 • via Nuitee
L
Lisa • solo_traveller • au
9
2026-04-12 • via Nuitee
A
Ameerah • couple • us
9
Great place, Great stay
Pros:

Beautiful accommodations that were nicely designed and homie. Great fit for small families. Rooftop was a nice plus, the location was great and the staff was wonderful. Parking was just up the street.

Cons:

Small things were broken or needed fixing in the room and in the rooftop space. The parking lot is not owned by the hotel so there are no parking guarantees nearby.

2026-04-11 • via Nuitee
• family_with_children • us
7
2026-04-09 • via Nuitee
A
Anajae • couple • us
8
2026-04-09 • via Nuitee
B
B • family_with_children • us
10
Immaculate vibes, multiple conveniences, perfect for our family
Pros:

The *style* of this property was so attractive -- actual loft apartments, with 15 foot ceilings and massive windows that flooded every room with light, decorated in a way that was hip, cool and comfortable. The mural on the wall, the funky furniture and lighting, the giant mural, the vinyl record player with a Japanese Breakfast album on it ready to roll -- all so fun. The FULL kitchen equipped enough to handle anything this side of a Thanksgiving dinner was super helpful to us as well. The rooftop area -- balcony, indoor seating area with unbeatable views, the gym -- put it over the top. We kind of didn't want to leave! The front desk staff could not have been nicer or more helpful, the digital codes to access everything (no losing keys! shareable with the whole family!) were brilliant, and we appreciated that the lobby vending machines had protein shakes, OJ and muffins -- perfect for the morning after we overdid it on walking tours are felt too lazy to stroll to Trader Joe's or a restaurant or even make our own oatmeal. Honestly we didn't want to leave, and we will be back. OH AND! The ability to postpone check out to 2 pm FROM MY PHONE? Brilliant. All hotels should have that! Why don't all hotels have that?

Cons:

If I had to nitpick, the only things I could call out would be the lack of a parking lot (but, like -- that's cities for you, and the lot a block and half away worked fine) and the fact that signage made the place a little hard to spot when we first arrived. But, like -- that's really reaching. I don't really have any genuine complaints. The neighborhood is a little bit in transition, but the building is surrounded by other clearly high-end loft conversion buildings and we felt safe walking around even late at night.

2026-04-08 • via Nuitee
P
Phyllis • extended_group • us
9
So very please with this place! Will return when in Philly again!
Pros:

Spacious and easy to use!

Cons:

Parking not easy
Ice use not easy

2026-04-03 • via Nuitee
L
Lauren • couple • us
10
Great location and very clean and spacious rooms! Will definitely be going back when in Philadelphia.
Pros:

Great location and very clean and spacious rooms! Will definitely be going back when in Philadelphia.

Cons:

Great location

2026-03-31 • via Nuitee
J
jamie • couple • us
9
Pros:

Lots of room. Was quiet. Good location.

Cons:

Common areas need better cleaning.

2026-03-31 • via Nuitee
S
Santo • extended_group • us
1
Cons:

I had a very disappointing stay at this hotel. The beds were extremely uncomfortable, making it hard to get a good night’s sleep. To make matters worse, there was no on-site parking—I had to pay extra to park in a separate garage two blocks away, which was very inconvenient.

Early in the morning, around 8 AM, loud music was blasting from outside, completely disrupting any chance of rest. For a hotel charging over $500 a night, this level of comfort and service is unacceptable. Overall, it was not worth the price at all and turned out to be a terrible experience.

2026-03-29 • via Nuitee
K
Kyree • couple • us
9
Great stay, would stay again
Pros:

The property was clean and quiet

Cons:

I wish there was more parking

2026-03-26 • via Nuitee
G
G • couple • us
10
2026-03-23 • via Nuitee
C
Christina • solo_traveller • us
9
Pros:

The space is very nice and cute. Everything you need is in the unit and it is a vibe. The staff is friendly and the lounge is a lovely space to hang out.

Cons:

It was colder than I like and the the blankets need to be thicker

2026-03-20 • via Nuitee
M
misty • family_with_children • us
7
At the edge of acceptable, I won’t be back
Pros:

Nice beds
Fantastic staff
Goof kitchen

Cons:

Toiletries irritated everyone’s skin
Loud building noises
Tv had limited channels - mostly news
No fans in bathroom

2026-03-16 • via Nuitee
M
Maeghan • couple • us
10
2026-03-15 • via Nuitee
A
Aponte • family_with_children • us
6
overall, the location suited our needs , the room was clean and comfy, and the staff was helpful. If it weren’t for nast
Pros:

I liked that it was a full apartment which accommodated my family comfortably. I wish there was more light in the hallways. Kind of dark .

Cons:

Upon check in , our room was not ready so they had us wait upstairs in the rooftop lounge which was nice . Unfortunately, as I went into bathroom there was a huge amount of feces in a the toilet that looked like it was there for quite some time so this had us worried about the general attentiveness of the hotel .

2026-03-12 • via Nuitee
S
Sharaine • couple • us
10
2026-03-09 • via Nuitee
R
Rachel • family_with_children • ch
9
Pros:

bien situé, quartier sûr, 2-3 restaurants à proximité. Appartements magnifiques, confortables et bien équipés

2025-10-25 • via Nuitee