Sonder The Heid

Hotels
•
Sonder
9.2 (1517 reviews)
325 North 13th Street , Philadelphia , us
+16173000956
reservations@sonder.com

listing image 1
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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Comfortable and spacious apartments
Friendly and helpful staff
Cons:
Some street noise reported
Inconsistent access codes for rooms
Limited parking available

Categories

Cleanliness
9.19
Apartments were noted as very clean and modern.
Service
9.66
Staff was described as great and very helpful.
Location
9.2
Well located in a safe area with proximity to restaurants and city center.
Room Quality
9.15
Spacious apartments with great features and beautiful views.
Amenities
8.88
Well-equipped kitchens and nice rooftop area; some amenities could be improved.
Value for Money
8.95
Overall good value for the space and amenities provided.
Food and Beverage
9.19
Walking distance to local eateries.
Overall Experience
9.36
Enjoyable stay with multiple positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 05:12

Property Description

Modern Accommodations with Fully Equipped Kitchens

Experience the perfect blend of comfort and convenience at Sonder The Heid in Philadelphia. Each stylish unit features air conditioning, free WiFi, and a fully equipped kitchen with modern appliances. Relax in the cozy seating area, catch up on your favorite shows on the flat-screen TV, and enjoy the convenience of a washing machine in your own space.

Prime Location for Exploring

Conveniently located just 6 minutes' walk from the Pennsylvania Convention Center, Sonder The Heid is the ideal base for exploring Philadelphia. Whether you're in town for business or leisure, you'll appreciate easy access to nearby attractions like the National Liberty Museum and the airport.

Home Away from Home

With thoughtful amenities such as a dishwasher, microwave, and coffee machine, Sonder The Heid ensures a comfortable stay for every guest. Book your stay now and experience the perfect combination of modern living and convenience.

Important information:

Please inform Sonder The Heid in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government-issued photo ID. Guests will receive check-in details from property management three days prior to arrival. Please note: the layout, furniture, and decor of your space may vary from these photos. Due to the central location and new development, noise may be present.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 1517 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 8.88
Value for Money: 8.95
Food and Beverage: 9.19
Overall Experience: 9.36
P
Phyllis • extended_group • us
9
So very please with this place! Will return when in Philly again!
Pros:

Spacious and easy to use!

Cons:

Parking not easy
Ice use not easy

2026-04-03 • via Nuitee
J
jamie • couple • us
9
Pros:

Lots of room. Was quiet. Good location.

Cons:

Common areas need better cleaning.

2026-03-31 • via Nuitee
L
Lauren • couple • us
10
Great location and very clean and spacious rooms! Will definitely be going back when in Philadelphia.
Pros:

Great location and very clean and spacious rooms! Will definitely be going back when in Philadelphia.

Cons:

Great location

2026-03-31 • via Nuitee
S
Santo • extended_group • us
1
Cons:

I had a very disappointing stay at this hotel. The beds were extremely uncomfortable, making it hard to get a good night’s sleep. To make matters worse, there was no on-site parking—I had to pay extra to park in a separate garage two blocks away, which was very inconvenient.

Early in the morning, around 8 AM, loud music was blasting from outside, completely disrupting any chance of rest. For a hotel charging over $500 a night, this level of comfort and service is unacceptable. Overall, it was not worth the price at all and turned out to be a terrible experience.

2026-03-29 • via Nuitee
K
Kyree • couple • us
9
Great stay, would stay again
Pros:

The property was clean and quiet

Cons:

I wish there was more parking

2026-03-26 • via Nuitee
G
G • couple • us
10
2026-03-23 • via Nuitee
C
Christina • solo_traveller • us
9
Pros:

The space is very nice and cute. Everything you need is in the unit and it is a vibe. The staff is friendly and the lounge is a lovely space to hang out.

Cons:

It was colder than I like and the the blankets need to be thicker

2026-03-20 • via Nuitee
M
misty • family_with_children • us
7
At the edge of acceptable, I won’t be back
Pros:

Nice beds
Fantastic staff
Goof kitchen

Cons:

Toiletries irritated everyone’s skin
Loud building noises
Tv had limited channels - mostly news
No fans in bathroom

2026-03-16 • via Nuitee
M
Maeghan • couple • us
10
2026-03-15 • via Nuitee
A
Aponte • family_with_children • us
6
overall, the location suited our needs , the room was clean and comfy, and the staff was helpful. If it weren’t for nast
Pros:

I liked that it was a full apartment which accommodated my family comfortably. I wish there was more light in the hallways. Kind of dark .

Cons:

Upon check in , our room was not ready so they had us wait upstairs in the rooftop lounge which was nice . Unfortunately, as I went into bathroom there was a huge amount of feces in a the toilet that looked like it was there for quite some time so this had us worried about the general attentiveness of the hotel .

2026-03-12 • via Nuitee
S
Sharaine • couple • us
10
2026-03-09 • via Nuitee
R
Rachel • family_with_children • ch
9
Pros:

bien situé, quartier sûr, 2-3 restaurants à proximité. Appartements magnifiques, confortables et bien équipés

2025-10-25 • via Nuitee
F
FAM123 • extended_group • us
9
Lovely, well equipped apartment in nice loft building with comfortable beds.
Pros:

Great facilities which I've used before for family. Comfortable apartment, well stocked kitchen, comfortable beds and easy access.

Cons:

There was terrible street noise both Friday and Saturday night. Screaming and fighting in street that echoed between the buildings. Even ear plugs didn't work. Bring a white noise machine! Or fan...

2025-10-24 • via Nuitee
F
françoise • family_with_children • fr
8
Un refuge idéal pour attaquer chaque journée avec gourmandise
Pros:

Vue magnifique, même depuis le deuxième étage, accueil friendly, ambiance décontractée-chic, roof top génial

2025-10-23 • via Nuitee
N
Norman • solo_traveller • us
9
2025-10-22 • via Nuitee
P
Paul • solo_traveller • au
10
Philadelphia stay.
Pros:

Very spacious apartment with excellent features. Open kitchen area, good bathroom, living room and bedroom area. Has a washing machine and dryer in apartment which is useful. Large windows with a scenic city skyline view. Close to centre of the city and eateries. Comfortable bed and quiet at night time.

2025-10-22 • via Nuitee
A
Aggie • couple • us
10
Comfortable , great staff and close to everything
Pros:

Very easy walking to get coffee in the morning, 10 min to Reading Terminal and I liked the secure building and apt codes. Staff was great especially Grant who was extra helpful! Even had lockers to store luggage and a nice rooftop and bathrooms to hang out until we had to leave.

Cons:

It was perfect for us

2025-10-21 • via Nuitee
J
Julian • couple • de
3
Schick aber funktioniert nicht
Pros:

Super schicke lofts mit umfangreichen Ausstattung und allen was man braucht

Cons:

Das Hotel liegt in einer dunklen alten Industrieseitenstraße. Es gibt keine Zimmerschlüssel und Karten sondern für jeden Gast einen neuen Zugangscode. Wir standen leider die halbe Nacht vor der Tür da sich unser und der Code weitere Gäste während unseres Ausflugs in die Stadt von selbst geändert hat. Der secrutiymann war aber sehr hilfsbereit, kannte das Problem bereits und lieh uns sein Telefon um die Hotline anrufen zu können. (Keine Mitarbeiter vor Ort)

2025-10-20 • via Nuitee
D
Dipti • extended_group • au
10
2025-10-19 • via Nuitee
B
Brett • solo_traveller • au
10
2025-10-11 • via Nuitee