The Mad Hatter Hotel

Hotels
9 (3293 reviews)
3-7 Stamford St. , London , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent breakfast service
High price during NYE

Categories

Cleanliness
8.83
Cleaners did a good job, very clean rooms, but some decor could use improvement.
Service
9.3
Most staff were friendly and helpful, although some breakfast staff were less attentive.
Location
9.34
Location was great for the NYE fireworks and close to major sights.
Room Quality
8.79
Comfortable and cozy rooms, though decor could be more unique.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.28
Pricing was high for NYE, but general experience was satisfactory.
Food and Beverage
9.33
Breakfast variety was good, but service and timing of orders need improvement.
Overall Experience
9.3
Overall a nice stay with positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:49

Property Description

Historic Building with Modern Comforts
Experience a stay at The Mad Hatter Hotel, a charming 19th-century building turned into a cozy retreat in the heart of Southwark. Once a hat factory, this historic gem now offers comfortable rooms with free Wi-Fi and essential amenities.

Authentic Dining Experience
Indulge in delicious home-cooked pub dishes at the friendly bar and restaurant on-site. From English classics to specialty pies, savor a range of authentic meals in a warm and inviting atmosphere.

Prime Location for Sightseeing
Located just steps away from the River Thames and the Tate Modern art gallery, and a short walk from London Waterloo Station, our hotel provides easy access to London's top attractions. Don't miss the chance to explore Covent Garden and the London Eye, both within a mile from our doorstep.

Ready to immerse yourself in the charm of The Mad Hatter Hotel? Book your stay now for an unforgettable London experience.

Important information:

For group bookings of 5 rooms or more, the cancellation policy is 2 weeks prior to the arrival date. Bookings canceled outside the cancellation period will be charged in full.

Nonrefundable bookings are room only and breakfast is chargeable all the time.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 12 years old stay for £5.50 per person per night when using an available extra bed.
    People 13 years old and over stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3293 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
C
Catherine couple ie
7
Perfect for a few nights
Pros:

Location was excellent, staff so friendly and helpful,

Cons:

Although we enjoyed staying here and would recommend it , the property could do with some renovation and deep cleaning work, especially in the public areas

2026-07-25 via Nuitee
D
Deborah couple gb
7
2026-07-21 via Nuitee
C
Caroline family_with_children fr
10
Agréable
Pros:

- L’Architecture victorienne
- Équipe sympa
Pub dans l’établissement qui permet de faire un bon repas le soir et de consommer des boissons dans une bonne ambiance.
- Emplacement pratique pour visiter Londres

2026-07-20 via Nuitee
H
Helen family_with_children gb
10
Fab stay - would recommend. Great value
Pros:

Great location. Fab breakfast. Friendly staff. Couldn’t fault it - great value for money.

2026-07-19 via Nuitee
J
Julie solo_traveller fr
9
Pros:

La gentillesse du personnel, l accueil, la proprete et le confort.
L hotel est bien situé le long de la tamise, pres des southbank.

Cons:

Il faisait un peu chaud dans la chambre, mais c etait une periode de fortes chaleur a Londres

2026-07-19 via Nuitee
R
Rowan couple gb
10
Great wee gem in the heart of the city
Pros:

The staff: amazingly friendly, knowledgeable and helpful.

2026-07-16 via Nuitee
B
Brian solo_traveller gb
10
2026-07-15 via Nuitee
A
Anthony couple gb
6
Rooms were stiflingly hot, the fans did little to help making a decent night's sleep impossible
Pros:

Breakfast was plentiful, fresh and off good quality

Cons:

Food wise all good

2026-07-15 via Nuitee
M
Melany couple us
8
Historic old pub with rooms above.
Pros:

Nice breakfast and great pub for drinks.
Convenient location.

Cons:

There is no air conditioning and it was quite warm. They were very nice to give us some fans and we made the best of it.

2026-07-14 via Nuitee
A
Anu solo_traveller fi
7
Lovely building in good location, nice staff
Pros:

The theme was nice, the staff was friendly and helpful, breakfast was good. Location was good for my conference purpose.

Cons:

The facilities were quite worn and the price was high (London is generally expensive. I wanted to like the hotel, but it would need a bit of TLC.

If it was mine, I would take the Alice-theme further. Have colourful wallpapers, hat-lamps and surprising interiors. Huge Alice themed coffee/teacups for breakfast. A tea party on Saturday afternoon…

2026-07-14 via Nuitee
D
D couple au
10
2026-07-14 via Nuitee
G
Gemma solo_traveller gb
3
Pros:

location

Cons:

there was a noisy fan, no air con so room was boiling hot, the carpet was stained, the bin in the bathroom was full of rubbish

2026-07-13 via Nuitee
J
Jacqui solo_traveller gb
9
Pros:

Lovely hotel, comfy beds, breakfast was good quality and tasty with numerous options available

2026-07-13 via Nuitee
R
richardtF792CA Couples Morecambe, Lancaster District, Lancashire, England
8
Excellent, if a little warm !!
Pros:

We've just spent 4 nights at the Mad Hatter. It's a hotel with loads of character and is located just off Blackfriars Bridge.
Loads of good stuff, the check in, staff, food (breakfast and evening meals) and bar were all excellent and the bedroom and bathroom were good too.
Our only issue was the lack of air conditioning/ventilation which made the room incredibly hot.
Whilst it was an issue with the temperature 35 degrees outside, we accept that's what you get with a listed building. Most of the time it's probably fine.

2026-07-10 via Tripadvisor
D
David couple gb
9
2026-07-08 via Nuitee
E
Edwin couple gb
10
Great!
Pros:

Characterful hotel with comfortable rooms and lovely staff. The breakfast was superb with far better options than I was expecting - I'd recommend the shakshuka!

Cons:

We had a room at the front of the building, so there was some traffic noise earlier in the evening. Although not bad enough to impact our sleep, very light sleepers might want to ask for a room further back from the road.

2026-07-07 via Nuitee
Y
Yury 25RU solo_traveller kg
10
Great place to stay for a week.
Pros:

Great location, within 20-30 minutes walking radius from many great points. Blackfriars and Southwark stations within a few minutes of walk open great transportation options.

2026-07-06 via Nuitee
S
Sándor couple hu
8
Összességében minden kiváló volt, de nem volt klíma ilyen melegben sajnos nagyon hiányzott.
Pros:

Nagyon jó az elhelyezkedés, tradicionális épület, nagyon terszett. Igazán jó a pub.

Cons:

Nem volt klíma a szobában, ki kellett nyitni az ablakokat, mert meleg volt es zaj is bejött.

2026-07-06 via Nuitee
M
Michaela couple gb
10
Overall had a lovely stay and would definitely stay again!
Pros:

Our room was clean and spacious, with added extras like a fan , fridge , iron - they even stocked our fridge with complimentary water and milk and provided tea and coffee making facilities. We were also provided with bath robes, and other bathroom items.

The location was great! We were in walking distance of Southwark station, and also around 22 minute walk from London theatres,restaurants and bars.

We chose the bed and breakfast option and honestly the breakfast was lovely , aswell as a full English breakfast we was also provided with continental options which include hot pastries, fruit, selection of jams and cereals , and juice.

Cons:

There was nothing that we didn’t like about the property.

2026-07-05 via Nuitee
J
john extended_group gb
10
2026-07-04 via Nuitee