The Mad Hatter Hotel

Hotels
9 (3169 reviews)
3-7 Stamford St. , London , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent breakfast service
High price during NYE

Categories

Cleanliness
8.83
Cleaners did a good job, very clean rooms, but some decor could use improvement.
Service
9.3
Most staff were friendly and helpful, although some breakfast staff were less attentive.
Location
9.34
Location was great for the NYE fireworks and close to major sights.
Room Quality
8.79
Comfortable and cozy rooms, though decor could be more unique.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.28
Pricing was high for NYE, but general experience was satisfactory.
Food and Beverage
9.33
Breakfast variety was good, but service and timing of orders need improvement.
Overall Experience
9.3
Overall a nice stay with positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:49

Property Description

Historic Building with Modern Comforts
Experience a stay at The Mad Hatter Hotel, a charming 19th-century building turned into a cozy retreat in the heart of Southwark. Once a hat factory, this historic gem now offers comfortable rooms with free Wi-Fi and essential amenities.

Authentic Dining Experience
Indulge in delicious home-cooked pub dishes at the friendly bar and restaurant on-site. From English classics to specialty pies, savor a range of authentic meals in a warm and inviting atmosphere.

Prime Location for Sightseeing
Located just steps away from the River Thames and the Tate Modern art gallery, and a short walk from London Waterloo Station, our hotel provides easy access to London's top attractions. Don't miss the chance to explore Covent Garden and the London Eye, both within a mile from our doorstep.

Ready to immerse yourself in the charm of The Mad Hatter Hotel? Book your stay now for an unforgettable London experience.

Important information:

For group bookings of 5 rooms or more, the cancellation policy is 2 weeks prior to the arrival date. Bookings canceled outside the cancellation period will be charged in full.

Nonrefundable bookings are room only and breakfast is chargeable all the time.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 12 years old stay for £5.50 per person per night when using an available extra bed.
    People 13 years old and over stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3169 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
C
Christine • solo_traveller • gb
10
Outstanding
Pros:

The location for South Bank was perfect, two minute walk to river. Building was beautiful and well maintained. Room was so much larger than other hotels I have stayed in. Staff couldn’t do enough for you, seemed to genuinely want you to enjoy your stay which was commendable. Breakfast buffet was outstanding in quality and choice, had no room for cooked menu that was available!

Cons:

Nothing

2026-03-21 • via Nuitee
J
Jan • family_with_children • cz
10
2026-03-21 • via Nuitee
A
Alessandra • couple • it
9
2026-03-20 • via Nuitee
P
Pete • family_with_children • gb
9
2026-03-19 • via Nuitee
O
Oliver • family_with_children • de
8
2026-03-19 • via Nuitee
D
Daniel • couple • gb
10
2026-03-17 • via Nuitee
F
Fernando • couple • ec
10
2026-03-16 • via Nuitee
J
Jill • family_with_children • gb
9
Pros:

A few lovely extra touches, with quality teas, coffees, fridge contents. Discount at the restaurant was a nice bonus too.

Cons:

Reception area could have a bit more wow facture, in the theme of the hotel.

2026-03-16 • via Nuitee
J
James • couple • ca
9
I’ll stay again when visiting London.
Pros:

Very friendly staff, great location, cool atmosphere.

2026-03-16 • via Nuitee
J
Joan • couple • dk
9
Cozy hotel
Pros:

Very nice hotel with a cozy atmosphere. Gentle staff, always ready to help. Splendid breakfast and nice to have a pub in the hotel.

2026-03-13 • via Nuitee
K
Kiran • solo_traveller • de
10
Pros:

Great location, nice pub attached

2026-03-10 • via Nuitee
T
Tammy • couple • ca
9
Loved it and would go back any time….def recommend
Pros:

I love the quirkiness of the property

Cons:

I didn’t like how loud it was overnight by outside vehicle traffic

2026-03-10 • via Nuitee
P
Paul • couple • be
8
Prima uitvalsbasis voor ons bezoek aan musea (Tate Modern) en levendige wijken (Borough)
Pros:

Onthaal en personeel aan de balie was erg vriendelijk en behulpzaam. Bij het ontbijt liep er een en ander mis (wegens gebrek aan ervaring?): bestek ontbrak, de ene keer werd de koffie gebracht, de andere keer moesten we'm zelf halen enz...

Cons:

De soms slordige service in het restaurant.De bestelde drankjes werden pas na aandringen toch gebracht. Kwaliteit van het eten viel erg tegen. (maar wij zijn als Belgen beter gewoon denk ik...)

2026-03-10 • via Nuitee
E
Elaine • couple • gb
6
The hotel is fine for an overnight stay
Pros:

Location and restaurant , the hat and Alice in wonderland touches

Cons:

The breakfast , over cooked bacon and cold eggs

2026-03-08 • via Nuitee
J
Josephine • couple • gb
8
Having stayed twice previously would definitely stay again!
Pros:

Location was great! Didn’t have breakfast on this stay but previously have and it good!

Cons:

It was lovely nice place to stay!

2026-03-08 • via Nuitee
N
Nicolas • couple • be
9
2026-03-07 • via Nuitee
H
Hotchkiss • family_with_children • ca
10
2026-03-03 • via Nuitee
J
Jack • couple • gb
10
I would definitely recommend this hotel it’s close to afew tube stations and great priced
Pros:

Even if you aren’t a Alice in wonderland fan this is an amazing hotel. The staff were amazing especially Luke he was so welcoming on the front desk and could answer a lot of our questions.

Cons:

There isn’t a lot I could point out really that the hotel owners could change. The land around the hotel isn’t that pleasing to look at but nothing they can do about it.

2026-03-02 • via Nuitee
J
Jayne • solo_traveller • gb
9
Very enjoyable stay
Pros:

Convenient location. Comfortable and clean room. Breakfast included. Friendly and helpful staff

Cons:

Room decor was a little tired

2026-02-28 • via Nuitee
K
Kate • family_with_children • gb
5
Underwhelming for the price.
Pros:

Quite good breakfast. Location convenient.

Cons:

Building tired. Room boiling hot, fan missing remote control so only partially usable. Windows wouldn't open and too noisy if they could. Had to chase down staff, not always at desk, reception phone not answered. Expensive.

2026-02-27 • via Nuitee