The Mad Hatter Hotel

Hotels
9 (3236 reviews)
3-7 Stamford St. , London , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent breakfast service
High price during NYE

Categories

Cleanliness
8.83
Cleaners did a good job, very clean rooms, but some decor could use improvement.
Service
9.3
Most staff were friendly and helpful, although some breakfast staff were less attentive.
Location
9.34
Location was great for the NYE fireworks and close to major sights.
Room Quality
8.79
Comfortable and cozy rooms, though decor could be more unique.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.28
Pricing was high for NYE, but general experience was satisfactory.
Food and Beverage
9.33
Breakfast variety was good, but service and timing of orders need improvement.
Overall Experience
9.3
Overall a nice stay with positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:49

Property Description

Historic Building with Modern Comforts
Experience a stay at The Mad Hatter Hotel, a charming 19th-century building turned into a cozy retreat in the heart of Southwark. Once a hat factory, this historic gem now offers comfortable rooms with free Wi-Fi and essential amenities.

Authentic Dining Experience
Indulge in delicious home-cooked pub dishes at the friendly bar and restaurant on-site. From English classics to specialty pies, savor a range of authentic meals in a warm and inviting atmosphere.

Prime Location for Sightseeing
Located just steps away from the River Thames and the Tate Modern art gallery, and a short walk from London Waterloo Station, our hotel provides easy access to London's top attractions. Don't miss the chance to explore Covent Garden and the London Eye, both within a mile from our doorstep.

Ready to immerse yourself in the charm of The Mad Hatter Hotel? Book your stay now for an unforgettable London experience.

Important information:

For group bookings of 5 rooms or more, the cancellation policy is 2 weeks prior to the arrival date. Bookings canceled outside the cancellation period will be charged in full.

Nonrefundable bookings are room only and breakfast is chargeable all the time.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 12 years old stay for £5.50 per person per night when using an available extra bed.
    People 13 years old and over stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3236 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
M
Matthieu • solo_traveller • fr
10
2026-05-15 • via Nuitee
L
Laura • couple • ca
10
2026-05-15 • via Nuitee
R
Roger • solo_traveller • us
10
❤️Mad about the Mad Hatter
Pros:

Great staff from the front desk to the house cleaning.
We were immediately greeted with friendly service, and our room was available several hours early of check in time.
The breakfast was amazing and even though we checked out prior to breakfast hours on the second day, the staff prepared us a to-go version.
Highly recommend this land mark hotel!!!
The room was huge, and the Nespresso machine was a welcome morning and evening delight, offering fantastic coffee.

2026-05-14 • via Nuitee
A
Andrea • extended_group • de
9
Perfekter Ort in super Lage in London. Ich werde wiederkommen!
Pros:

Perfekte Lage - super nettes und hilfsbereites Personal

Cons:

Es bräuchte ein wenig Renovierung…Fenster sind schlecht isoliert und die Tapeten nicht mehr ganz ok …

2026-05-14 • via Nuitee
T
The-M-Connection GmbH • couple • ch
10
Gern wieder für einen Short Trip. Nice too see you again guys.
Pros:

Ich buchte das Zimmer mit Frühstück und hatte das totale Health Breakfast und zusätzlich konnten wir noch vom Buffet nehmen. Das Frühstück war sehr gut und das Personal wirklich alle, von der Rezeption über den Roomservice bis zum Service im Restaurant alle Mega nett und immer ein Lächeln. Lovely thx Guys

2026-05-12 • via Nuitee
K
Katherine • solo_traveller • us
8
2026-05-11 • via Nuitee
S
Savage • solo_traveller • gb
8
Great
Pros:

Great size room, great location and lovely breakfast

Cons:

Nothing

2026-05-10 • via Nuitee
M
Mark • couple • gb
10
2026-05-08 • via Nuitee
D
Dassac • solo_traveller • fr
10
2026-05-07 • via Nuitee
S
Sardar • solo_traveller • gb
10
2026-05-06 • via Nuitee
R
Roland • couple • fr
8
Pros:

Hôtel sympathique comme il n'en reste plus beaucoup.
Bien placé pour les visites.
Très bon accueil.
Très bon petit déjeuner

Cons:

Soirées au restaurant vraiment bruyantes ; il s'agit d'un pub.
Nous déconseillons le dîner au restaurant.

2026-05-05 • via Nuitee
H
Heather • couple • gb
10
Fun hotel in a great location. Big thanks to friendly staff!
Pros:

Loved it! The fun Alice in wonderland theme, Staff was awesome! Great location. Great breakfast

Cons:

Just could use a little overall cleaning

2026-05-04 • via Nuitee
S
Sarah • extended_group • gb
8
2026-05-04 • via Nuitee
K
KerstiKK • solo_traveller • ee
7
Pros:

Location, friendly personell, good breakfast!

Cons:

The hotel is a bit tired, lights not working, needa refreshment.

2026-05-04 • via Nuitee
R
Rowan • couple • gb
10
2026-05-01 • via Nuitee
B
Britt&Dean • solo_traveller • ca
8
Pros:

The theme of the hotel - a former hat factory - very cool! The coffee, teas and water amenities were great. The pub was clean, had great food and a good variety of breakfast. Thr staff were awesome, friendly and inviting

Cons:

Minor repairs required in our room and the pillows

2026-04-28 • via Nuitee
W
Willemijn • couple • nl
9
Friendly stay at lovely, well situated hotel
Pros:

The breakfast is amazing! Both a la cart and buffet.

Cons:

Nothing

2026-04-28 • via Nuitee
S
stroobant • extended_group • be
10
2026-04-27 • via Nuitee
J
Jakob • couple • de
9
Sehr schönes charmantes Hotel mit eigenen Pub in Top Lage
Pros:

Sehr nettes Personal, super Lage, viele Sehenswürdigkeiten per Fuß zu erreichen.

Das Frühstück ist sehr lecker und wird frisch a la Carte zubereitet.
Das Hotel hat einen sehr schönen Charme inklusive angeschlossenem eigenem Pub. Die Zimmer sind sehr geräumig.

Cons:

Die Aussicht aus unserem Zimmer war auf einen brachliegenden Bauplatz, was sich aber aufgrund der Top Lage verschmerzen ließ.

2026-04-27 • via Nuitee
L
Linda • family_with_children • us
10
2026-04-26 • via Nuitee