The Mad Hatter Hotel

Hotels
9 (3141 reviews)
3-7 Stamford St. , London , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent breakfast service
High price during NYE

Categories

Cleanliness
8.83
Cleaners did a good job, very clean rooms, but some decor could use improvement.
Service
9.3
Most staff were friendly and helpful, although some breakfast staff were less attentive.
Location
9.34
Location was great for the NYE fireworks and close to major sights.
Room Quality
8.79
Comfortable and cozy rooms, though decor could be more unique.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.28
Pricing was high for NYE, but general experience was satisfactory.
Food and Beverage
9.33
Breakfast variety was good, but service and timing of orders need improvement.
Overall Experience
9.3
Overall a nice stay with positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:49

Property Description

Historic Building with Modern Comforts
Experience a stay at The Mad Hatter Hotel, a charming 19th-century building turned into a cozy retreat in the heart of Southwark. Once a hat factory, this historic gem now offers comfortable rooms with free Wi-Fi and essential amenities.

Authentic Dining Experience
Indulge in delicious home-cooked pub dishes at the friendly bar and restaurant on-site. From English classics to specialty pies, savor a range of authentic meals in a warm and inviting atmosphere.

Prime Location for Sightseeing
Located just steps away from the River Thames and the Tate Modern art gallery, and a short walk from London Waterloo Station, our hotel provides easy access to London's top attractions. Don't miss the chance to explore Covent Garden and the London Eye, both within a mile from our doorstep.

Ready to immerse yourself in the charm of The Mad Hatter Hotel? Book your stay now for an unforgettable London experience.

Important information:

For group bookings of 5 rooms or more, the cancellation policy is 2 weeks prior to the arrival date. Bookings canceled outside the cancellation period will be charged in full.

Nonrefundable bookings are room only and breakfast is chargeable all the time.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 12 years old stay for £5.50 per person per night when using an available extra bed.
    People 13 years old and over stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3141 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
C
Clea • couple • fr
9
À refaire !
Pros:

L’endroit est idéal ! Metro a 10min à pied.
Petit déjeuné très varié et complet !

2026-02-14 • via Nuitee
D
Daniela • family_with_children • mx
10
Pros:

Está super bien ubicado, el personal es muy amable, las habitaciones cómodas, buena señal de wifi

Cons:

Todo muy bien

2026-02-11 • via Nuitee
J
Johan Hartmann • solo_traveller • dk
8
2026-02-10 • via Nuitee
C
cinzia • couple • it
9
2026-02-10 • via Nuitee
H
Hannah • couple • gb
8
Comfortable lodgings in a great location, would return
Pros:

Great location, large room, friendly welcome

Cons:

Breakfast was nice but the offering was a bit odd (ordered eggs on toast but told to make one toast in morning 1; morning 2 made my own toast and then eggs arrived with it). Sense some staff not up to speed

2026-02-09 • via Nuitee
T
Tom • couple • fr
9
Un séjour tres agréable
Pros:

L'accueil était parfait et le personnel de bon renseignements. L'hôtel est très bien situé. La chambre était très spacieuse.

Cons:

Un matin le personnel à semblait déborder au petit-déjeuner.

2026-02-09 • via Nuitee
D
Dan • family_with_children • il
10
Wonderful
Pros:

Reception

2026-02-08 • via Nuitee
A
Alan • extended_group • gb
10
Perfect
Pros:

Everything

Cons:

Nothing

2026-02-08 • via Nuitee
H
Holly • family_with_children • gb
10
Pros:

Very friendly staff, lovely rooms

Cons:

Nothing

2026-02-08 • via Nuitee
D
Doriane • couple • fr
10
2026-01-31 • via Nuitee
S
Samantha • couple • gb
8
Enjoyable
Pros:

Very clean, well appointed, pleasant staff, good location for the South Bank.

Cons:

Lighting in bedroom not great for make-up

2026-01-31 • via Nuitee
F
Franziska • couple • de
7
Pros:

Sehr zentral gelegen

Cons:

Direkt an einer viel befahrene Straße

2026-01-29 • via Nuitee
L
Lotika • couple • in
8
It was convenient and fun
Pros:

Just back from the Mad Hatter Hotel in London and it was pure magic! The Alice in Wonderland theme is quirky and fun, rooms were comfy, and the breakfast was top-notch. St. Paul's Cathedral is just a stroll away. Highly recommend for a unique London stay!

Cons:

Nothing

2026-01-29 • via Nuitee
M
maria jose • family_with_children • es
9
Hotel agradable con muy buen desayuno.
Pros:

Desayuno buenísimo. Personal atento.

Cons:

Bañera en vez de ducha, para personas mayores un poco incómoda.

2026-01-26 • via Nuitee
O
Orli • couple • il
10
2026-01-26 • via Nuitee
S
Svatopluk • couple • cz
9
Skvělý personál
Pros:

Blízkost metra, nádraží a centra

2026-01-26 • via Nuitee
T
Todd • solo_traveller • gb
8
A quirky was located hotel with friendly staff.
Pros:

Location. Friendly staff. Bar. Great water pressure in shower. Windows in room open.

Cons:

A bit of maintenance required in bathroom to sort evidence of water damage and the toilet was difficult to flush.

2026-01-25 • via Nuitee
L
Lucie • couple • gb
8
2026-01-25 • via Nuitee
J
Julie • family_with_children • be
10
Pros:

Le pub, la chambre, le quartier, l accueil étaient parfaits

2026-01-25 • via Nuitee
L
Laura • couple • gb
8
2026-01-25 • via Nuitee