Protea Hotel by Marriott Durban Umhlanga

Hotels
•
Marriott
8.6 (110 reviews)
Protea Mall, Cnr Lighthouse and Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320 , Umhlanga , ZA
27-31-5614413

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Facilities

Newspapers in lobby (surcharge)
Parasailing nearby
Area shuttle (surcharge)
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Fantastic rooms
Cons:
Faulty door locks
Lack of food options

Categories

Cleanliness
8.23
No specific mention of cleanliness in reviews.
Service
9.2
Staff were very friendly and accommodating, especially towards elderly guests.
Location
9.24
Hotel is very central to all restaurants and the mall.
Room Quality
8.69
Rooms were fantastic and nice.
Amenities
8.22
Only missing USB ports at the nightstands.
Value for Money
9.18
Overall a very nice hotel experience.
Food and Beverage
7.23
Disappointment with no lunch and dinner offered on Saturday.
Overall Experience
8.8
The overall stay was excellent despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:17

Property Description

Escape to the stunning Protea Hotel by Marriott Durban Umhlanga, where comfort meets convenience in the heart of Umhlanga.

Exceptional Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Enjoy hassle-free experiences with services like babysitting, gift shops, and 24-hour front desk support, ensuring all your needs are met.

Delicious Dining Options
Savor delightful meals at our Lighthouse restaurant, serving breakfast and other culinary delights, or unwind with a drink at the bar/lounge. With the added convenience of a grocery store on-site, you can easily grab snacks or essentials.

Perfect for Business and Leisure
With 4 versatile meeting rooms, a business center, and tailored tour assistance, we cater to both business travelers and families. Plus, our proximity to the beautiful Umhlanga beaches ensures you’ll have plenty of leisure activities at your fingertips.

Book your stay with us now and experience the best of Umhlanga!

Important information:

  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: DUR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

8.6
Based on 110 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 9.18
Food and Beverage: 7.23
Overall Experience: 8.8
R
Ricardo • couple • za
9
2026-06-27 • via Nuitee
Z
Zhaoyu • solo_traveller • za
10
Cons:

早餐需要改进，口味比较咸。

2026-06-27 • via Nuitee
N
N • couple • za
10
2026-06-26 • via Nuitee
M
Monica • family_with_children • za
10
Perfect location 👌
Pros:

Location perfect 👌

Cons:

Tv channels limited

2026-06-26 • via Nuitee
G
Graham • solo_traveller • au
10
Pros:

Effective, motivated staff

Cons:

Resturant was not good

2026-06-24 • via Nuitee
T
Thamsanqa • extended_group • za
8
2026-06-24 • via Nuitee
R
Raghavan • family_with_children • us
10
Perfect!
Pros:

I love this place. Super safe and convenient to restaurants and stores in Uhmlanga. Short walk to the beach.

2026-06-23 • via Nuitee
S
Shandu • couple • za
7
Pros:

Location and good facilities

Cons:

The noise on Chartwell Road. I had to request to be moved to another side of the hotel

2026-06-23 • via Nuitee
D
Demitri • solo_traveller • za
8
2026-06-22 • via Nuitee
T
Tiyani • solo_traveller • za
10
Pros:

We had a great experience, location was great and really enjoyed ourselves

Cons:

Nothing, all was great

2026-06-22 • via Nuitee
N
Natasha • solo_traveller • za
10
2026-06-22 • via Nuitee
M
Mmanko • solo_traveller • za
10
Relaxation time
Pros:

The hotel's location was central to all I needed. Walking distance to the beach, malls and resturants. The decor on point😉👌🏼

Cons:

Couldnt heat the room with the AC

2026-06-21 • via Nuitee
T
Tebogo • solo_traveller • za
8
Pros:

The location and pool side with ocean views

Cons:

Lack of water, room catered for 2 people while we are 4, not enough tea and utensils water glasses and towels, some plugs and lights not working

2026-06-20 • via Nuitee
V
Vuyokazi • solo_traveller • za
5
Pros:

Location and breakfast service

Cons:

Slow service for room service, like asking for water. Toilet paper holder not working yet made to seem it was working, cleaning of the room left halfway and when returning to my room had to leave because I wasn't sure if the cleaning was still going on as there was no one there

2026-06-19 • via Nuitee
C
Cowan • couple • za
8
Excellent location for Comrades weekend
Pros:

The room was clean and spacious. The location was ideal with restaurants all around us and we could walk to the beach.

Cons:

Slightly overpriced. There is a lot of noise at night from cars that are speeding and/racing in the streets.

2026-06-19 • via Nuitee
N
Nonhlanhla soxa • solo_traveller • za
10
Excellent service and beautiful accommodation
Pros:

Excellent service ,staff is friendly and facility clean

Cons:

Loved everything

2026-06-18 • via Nuitee
S
samone • solo_traveller • za
8
2026-06-17 • via Nuitee
R
Rachel • solo_traveller • gb
10
Pros:

Second time staying here. Staff very helpful. Room cleaned daily
Perfect location

2026-06-17 • via Nuitee
L
Londiwe • couple • za
8
Peacefull and classy
Pros:

Everything is near,food,health facilities and entertainment.

Cons:

Limited channels,No netflix,prime video

2026-06-17 • via Nuitee
N
Nabilah • family_with_children • za
10
2026-06-16 • via Nuitee