Hotel Ambasciatori

Hotels
8.2 (1099 reviews)
Via Roma 111 , Palermo , IT
+39 091 616 6881

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Nice view from the terrace
Cons:
Noisy rooms
Breakfast variety lacking
Cleanliness issues

Categories

Cleanliness
7.7
Some reviews indicated issues with cleanliness, such as a mouldy room and sewerage smells.
Service
9.2
Most reviews highlighted the helpful and friendly staff.
Location
9.2
The hotel is well-located near public transport and tourist attractions.
Room Quality
7.7
Rooms varied, with some being spacious while others had issues like noise and small showers.
Amenities
8.2
General amenities were satisfactory, though some areas could improve.
Value for Money
7.7
Some guests felt the breakfast and overall services did not match the price.
Food and Beverage
7.2
Breakfast variety and quality received mixed feedback, with complaints about both.
Overall Experience
8.7
Overall positive sentiment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:51

Property Description

Panoramic Rooftop Terrace and Central Location
Hotel Ambasciatori is a charming retreat in Palermo’s bustling city centre, just steps away from the train station and a short stroll from the port. Enjoy stunning city views from our panoramic rooftop terrace, the perfect spot to unwind after a day of exploring.

Authentic Sicilian Cuisine and Cozy Atmosphere
Indulge in the flavors of Sicily at our on-site restaurant, where local cuisine is served with a modern twist. Experience a warm and inviting ambiance throughout the hotel, complemented by our attentive and friendly staff.

Live Music Events and Convenient Shuttle Service
Immerse yourself in the vibrant cultural scene with our summer music activities, featuring classical and jazz performances. For added convenience, take advantage of our shuttle service to and from Palermo Falcone e Borsellino Airport. Book now for an unforgettable stay at Hotel Ambasciatori.

Important information:

Please note that gluten-free options are at a surcharge.

Please note that the property is located in a restricted traffic area, if arriving by car please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Location

Guest Reviews

8.2
Based on 1099 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.7
L
Lisa • solo_traveller • au
9
2026-10-31 • via Nuitee
A
Anneliese • couple • de
5
Pros:

Die Lage des Hotels ist sehr zentral zur Altstadt und zum Hafen
Super schön ist die Dachterrasse im 7 Stock mit toller Aussicht auf die Stadt und den Hafen

Cons:

Schlechte Betten

2026-10-25 • via Nuitee
A
antonio • solo_traveller • it
2
da non ripetere
Pros:

rispetto ad altri 4 stelle frequentati a Palermo, è il peggiore...non da 4 stelle...camere vecchie e brutte, compresi i bagni, oltre ad essere piccole senza nemmeno una scrivania. tv pessima, si riuscivano a vedere solo 3 canali. colazione scarsa. prezzo molto più alto degli altri 4 stelle di ottima qualità frequentati a Palermo

Cons:

struttura pessima. tecnologia pessima. spazi pessimi. colazione da migliorare

2026-10-23 • via Nuitee
S
Susan • couple • us
10
Great view from rooftop restaurant/bar.
Pros:

Location, comfy room, in room fridge and espresso machine, roof terrace, breakfast, staff.

Cons:

It’s an old hotel; bathroom was a little funky. And I had a very difficult time with the shower; the water temperature would bounce from hot to cold constantly.

2026-10-21 • via Nuitee
R
roberto • extended_group • it
7
Cons:

ASCENSORE SI E' BLOCCATO IN CONTINUAZIONE

2026-10-20 • via Nuitee
J
Johannes • family_with_children • de
9
Aussergewöhnlich gut
Pros:

Eine sensationelle Dachterasse für das Frühstück

2026-10-17 • via Nuitee
H
Harold • family_with_children • au
7
2026-10-14 • via Nuitee
P
Philipp • solo_traveller • de
9
2026-10-09 • via Nuitee
C
Christine • couple • us
10
Will choose again
Pros:

Have stayed here numerous times times. Just very happy with location comfort cleanliness

Cons:

Meals at dinner. Nothing really for vegetarians and hotel guests should have a better cost, like cost for table use

2026-10-08 • via Nuitee
P
Pearl • couple • gb
1
Cons:

The staff were so rude and awkward. The roof was closed so we didn’t even get to eat breakfast on the roof which is their focal point of the stay.

The room was so small and nothing like the double picture bedroom.

Quite soulless the place. Nothing like the pictures!

I got double room. It was very disappointing.

2026-10-07 • via Nuitee
U
Urs • couple • ch
8
2026-09-18 • via Nuitee
P
PATRICE • solo_traveller • fr
8
2026-09-14 • via Nuitee
F
Ferreira • couple • br
6
2026-09-13 • via Nuitee
A
Alexandre • solo_traveller • br
8
Pros:

Bom café da manhã, próximo ao centro histórico

2026-09-12 • via Nuitee
M
McLaughlin • solo_traveller • gb
9
2026-09-10 • via Nuitee
T
Tibor • couple • hu
10
2026-09-10 • via Nuitee
P
paul • family_with_children • au
5
good location but defiantly not a 4-star hotel it's more like 2-3 star
Pros:

The room was quite large

Cons:

The TV was old, Aircon went off as soon as you removed the card from the door so when you return from a day out in the heat the room is hot and you need to then wait for the aircon to cool the room which took over an hour
To top it all off the shower had mold in it

2026-09-07 • via Nuitee
L
Lucia • solo_traveller • sk
10
2026-09-03 • via Nuitee
G
Geoffrey • couple • fr
8
2026-09-02 • via Nuitee
N
Nataliia • family_with_children • ru
5
Pros:

Терраса

Cons:

Это многоквартирный дом. Ресепшн, лобби отсутствуют. Сантехника, душевая все очень старое. Номер очень темный. Не хватало ламп. Жалюзи на окнах не открывались. Завтраки очень скромные.

2026-08-29 • via Nuitee