Hotel Ambasciatori

Hotels
8.2 (1009 reviews)
Via Roma 111 , Palermo , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Nice view from the terrace
Cons:
Noisy rooms
Breakfast variety lacking
Cleanliness issues

Categories

Cleanliness
7.7
Some reviews indicated issues with cleanliness, such as a mouldy room and sewerage smells.
Service
9.2
Most reviews highlighted the helpful and friendly staff.
Location
9.2
The hotel is well-located near public transport and tourist attractions.
Room Quality
7.7
Rooms varied, with some being spacious while others had issues like noise and small showers.
Amenities
8.2
General amenities were satisfactory, though some areas could improve.
Value for Money
7.7
Some guests felt the breakfast and overall services did not match the price.
Food and Beverage
7.2
Breakfast variety and quality received mixed feedback, with complaints about both.
Overall Experience
8.7
Overall positive sentiment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:51

Property Description

Panoramic Rooftop Terrace and Central Location
Hotel Ambasciatori is a charming retreat in Palermo’s bustling city centre, just steps away from the train station and a short stroll from the port. Enjoy stunning city views from our panoramic rooftop terrace, the perfect spot to unwind after a day of exploring.

Authentic Sicilian Cuisine and Cozy Atmosphere
Indulge in the flavors of Sicily at our on-site restaurant, where local cuisine is served with a modern twist. Experience a warm and inviting ambiance throughout the hotel, complemented by our attentive and friendly staff.

Live Music Events and Convenient Shuttle Service
Immerse yourself in the vibrant cultural scene with our summer music activities, featuring classical and jazz performances. For added convenience, take advantage of our shuttle service to and from Palermo Falcone e Borsellino Airport. Book now for an unforgettable stay at Hotel Ambasciatori.

Important information:

Please note that gluten-free options are at a surcharge.

Please note that the property is located in a restricted traffic area, if arriving by car please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for € 15 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1009 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.7
S
Simone • couple • de
8
Pros:

Ausgezeichnete Lage um Palermo zu erkunden. Besonders Kalsa.
Zimmer schön mit hohen Decken. Gute Klimaanlage.
Die Dachterrasse ist außergewöhnlich.

Cons:

Manche Zimmer gehen in einen sehr kleinen Innenhof, das ist mehr ein Schacht. Sie sind sehr ruhig, aber das muss man wissen…

2026-05-21 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Pros:

Front desk was very nice, room was big, bathroom was huge! Very stylish.

Cons:

Nighttime rooftop staff was impersonal, seemed annoyed we weren't dressed up.

2026-05-19 • via Nuitee
L
Lena • couple • pt
7
2026-05-18 • via Nuitee
K
Kerstin • extended_group • se
10
Fantastisk
Pros:

Frukosten bra

Cons:

Att det inte fanns utrymme efter utcheckning ( som var tidig ) om man har sent flyg hem, o är dåligt väder

2026-05-17 • via Nuitee
M
maud • couple • fr
8
Bien placé malgré tout car au centre de Palerme. Le petit déjeuner sur le rooftop est un must
Pros:

Le rooftop avec sa vue incroyable

Cons:

Bruyant, l’entrée sur la via Roma n’est pas très agréable

2026-05-16 • via Nuitee
I
Ingvar • extended_group • mt
8
2026-05-07 • via Nuitee
M
marco • solo_traveller • it
8
2026-05-06 • via Nuitee
P
Patricia • extended_group • us
9
Pros:

The staff were very friendly and helpful. We were there for a tour starting the following day, and it was nice not to have to change rooms after we had paid for our one night.

Cons:

It was a little disappointing that the twin room we booked did not have beds the same size, since my friend and I were each paying half. One bed was very large and the other was a single.

2026-05-05 • via Nuitee
D
Deborah • solo_traveller • us
9
Pros:

Great breakfast, fabulous location

2026-04-30 • via Nuitee
D
Dave_De • couple • pl
5
Pros:

Pyszne śniadania

2026-04-29 • via Nuitee
E
Erica • extended_group • us
10
Pros:

Comfortable and convenient. It was close to everything. Had a wonderful view from the rooftop.

2026-04-29 • via Nuitee
A
Annette • extended_group • be
4
Pros:

Très belle vue sur Palerme à partir du restaurant

Cons:

Accueil pas très sympathique, chambre très sombre, pourtant on nous a dit qu'on était surclassé.
Ne correspond pas à un 4 étoiles.

2026-04-28 • via Nuitee
N
Norbert • couple • de
10
Schönes altes , aber renoviertes Hotel mit Wahnsinns- Dachterrasse und super Frühstück
Pros:

Altes ehrwürdiges Haus mit renovierten Zimmern, alles völlig ok, sauber und groß.
Das Highlight aber ist die Dachterrasse. Tolles Frühstück- sehr sehr reichhaltig und lecker und dann noch auf der Dachterrasse serviert!
Auch abends zum Essen oder auf einen Drink sehr schön! Tolle Aussicht auf die Stadt nochmal von einer extra Aussichtsplattform.

Cons:

War alles gut,
Bei uns in der Vorsaison ( Ende April) war auch der Preis ok

2026-04-27 • via Nuitee
M
miller • solo_traveller • us
8
good location greet staff and nice breakfast with greet views of Palermo
Pros:

excellent staff

Cons:

nothing

2026-04-26 • via Nuitee
E
Eleanor • couple • gb
8
Great location
Pros:

Very central. Easy walk to train and bus station and to explore the city.

Cons:

Street noise

2026-04-24 • via Nuitee
F
Frank • solo_traveller • us
9
Excellent Dining and Nice helpful employees
Pros:

Rooftop dining and excellent food for dinner and breakfast.
Extremely helpful front Desk
Rita and Laurel

Cons:

Some traffic noise. But bearable as it’s so centrally located

2026-04-20 • via Nuitee
A
Alessandrina • extended_group • gb
9
Would love to come back next time am in Palermo
Pros:

Loved the rooftop for breakfast. Beautiful view.

2026-04-17 • via Nuitee
K
Ksawery • couple • pl
8
2026-04-14 • via Nuitee
C
Charlotte • couple • se
8
Bedårande utsikt
Pros:

Fantastisk takterrass med en magisk utsikt och bra läge på hotellet och förvånansvärt tysta rum.

Trots lite gnäll nedan så hade jag gärna bott på hotellet igen med tanke på läget, utsikten och även frukosten

Cons:

Med svenska mått två stjärnigt hotell med en rätt kass dusch, spartanskt rum och toalett. Svårt att ta sig upp till restaurangen från gästvåningarna då det bara fanns en hiss och den fylldes på bottenvåningen av folk som skulle upp till takterrassen. Rätt sur personal i restaurangen.

2026-04-12 • via Nuitee
G
Göran • solo_traveller • se
8
Ett bra, prisvärt hotell med en magisk takterass.
Pros:

Hotellet ligger mycket bra i förhållande till Palermo centralstation. Rummen är ok, takterrassen där frukost serveras är magisk. Rekommenderar också att äta middag på takterrassens restaurang, mycket god mat och trevlig atmosfär.

Cons:

Rummen är något lyhörda.

2026-04-12 • via Nuitee