Globales Bouganvilla

Schöne Anlage, viele verschiedene Pools, gutes Essen zu den Hauptmalzeiten

I stayed here in July for 1 week with family 3 boys (6,12.13). I was nervous booking because of the reviews but I have to say we really enjoyed it.

Its a great resort has everything you need. The water park was great thats were we spent most of the time. The main pool was very busy and loud not for us.

The food was lovely great variety between the restaurants. The pizza restaurant was very nice there pizza was great.
The accommodation was basic but clean and everything we needed in it. Not very fancy but it will do. It was cleaned every day.
Facilities great and entertainment good. The free bus to and from beach was brilliant.
We went to the pirate show it is pricey but well worth going we had a great time there.
I will definitely return again.

we've been Back here I've been here 6 years ago. I'd say its gone slightly down hill. In particular the food has gone down hill. My biggest problem was the bacon has been been replaced by fried sliced spam but the choice is less. The queues were much bigger I think this is because the opening times are less. there was 7 of us and we struggled to find somewhere to sit. the queue at the bar in the entertainment tent was really ridiculous. The rooms were good though, pools nice and the grand kids enjoyed it. overall we enjoyed it for the money.

We have just got back from an 11 night stay as a family of 4, kids aged 8 and 4. Stayed 21st October- 1st Novemeber. Before we arrived we contacted the hotel and asked for a room on the top floor and in a quiet area. We had a one bed apartment which backed on to the water park which was perfect for us. Check in was smooth and the lady who checked us in explained everything and explained the app and was very friendly.

The rooms
The rooms are basic and dated but clean. Cleaners came in every day, changed towels daily and bedding often. We found the rooms fine for what we needed. If you have older children I would recommend getting a two bed apartment as the sofa beds are a bit small.

The pools
We spent most our time in the splash world which was perfect for our kids. Our eldest really enjoyed the water slides and our youngest enjoyed the splash pad and the little slides and pool. Yes the pools are cold but honestly once you’re in they are pretty refreshing. Life guards were great always up for a laugh with the kids and did a great job. Splash bar was good for drinks and had hotdogs, burgers, chips and chicken nuggets etc always on hand to help yourselves. Never had an issue getting a sun bed.

Food
The first week we were there the queues for food were long! But they moved quickly! Our favourite place to eat was the pizzeria. They had a great selection of food something for everyone. We never once saw any flies on the food. The food sometimes wasn’t always the hottest but tasted good nonetheless. We always found something to eat. As our holiday went on the restaurants did start to close down as it was coming to the end of the season. But all places we dined had a good selection of food. Breakfast was great for the kids with a wide selection of pastries, pancakes, cereals, fresh fruit and then your traditional English breakfast bits. We enjoyed the food although it did get repetitive towards the end of the holiday.

Entertainment
Our kids didn’t attend the kids club so can’t comment on that. The animation team did seem to work extremely hard and even when having their teas would be interacting with the children.
The entertainment was all a little late for our two. We attended the mini disco which began at 8pm but by the time it had finished they were tried so we never saw any of the night time shows. Yes there are extra costs for bouncy castles and trampolines etc we didn’t spend any money on these as our kids weren’t interested. We spent 4 euro on a light up slingshot flyer which they were more than happy with rather than 12 euro for bouncy castles.

We spent two days at the beach which is around a 15-20 min walk from the hotel or you can catch the free bus. We only used the bus once. Bit of advice don’t get the first bus of the day or the first bus after lunch as these are rammed full and not pleasant. The beach is lovely with some lovely beach restaurants and shops.

All the staff we encountered at the hotel were lovely and couldn’t do enough for you. They work incredibly hard to make sure you have a good time.

As we came at the end of the season the hotel did begin to shut down. So please bear this in mind if you’re planning on visiting in the last week. We thought half term week would be busy but it was so quiet. There are 3 restaurants on site. The pizzeria was the first to close on the Monday of our last week, followed by la tasca which closed on the Tuesday night which only left the main buffet restaurant open for the rest of the week. The mini mart shop also shut early in the last week leaving only the spar shop open. This wasn’t an issue for us but just bear in mind if you like a lot of choice.

Over all we had a great stay and we would come back in the future if the price was right.

Family of 5. 3 kids 15,12,8.

First up. There is no gym at the hotel. We knew this from booking as their was no mention of the gym in the facilities section when you looking through the hotel and photos. But you are still hopeful. Me and my oldest went to a gym about 15 mins walk (very easy to find) called RusFit and was one of the best gyms I’ve ever been in. Had everything and for reasonable prices.

Hotel is very child friendly. However our room was very noisy with table tennis tables immediately outside, and the sleep situation was not helped by the maintenance team using a very noisy leaf blower outside our room every morning around 8am for 15-30 mins. Rooms are dated, however they are clean, tidy and beds are fine. There’s a medium sized fridge in the room which is super handy.

Hotel is very child friendly, some cracking splash parks for the wee ones and decent slides. Although the 4 lane slide tears shreds off your back so I’d avoid that at all costs!!

But the pools were fantastic, a bit cold, but fine once in! Bus to the beach (and shops!) was very handy!

All staff extremely friendly. Wee shops in the hotel grounds weren’t too expensive.

All in all, a solid 10 days holiday. If there was a gym we would easily go back. Unfortunately we are a keep fit family.

Last day here now and raining all day, but the weather has been fab for the previous 6 days.

On arrival, reception were quick and polite to get us in our rooms speedily.

All 3 restaurants offered a good selection of different meats, plenty of pizza, chips, pasta and salad. Also small pots of ice cream in the restaurants.

My daughter (13yo) loved the big pool which has a depth of 1.3m so she could easily stand in and play ball games.

The water park was also great. Plenty of slides - one down side was the ‘bubble pool’ had a height restriction of 1.35m yet some bigger kids were on using it but my daughter was told not (rules are rules - I just think there could be a little leeway when smaller kids aren’t using it)

The snack bar was good, the burgers, hot dogs, chicken nuggets and chips were hot and tasty. The ice cream at the snack bar is payable - 3 euros for 1 scoop, 4e for 2 and 5e for 3.

Finally, the animation team were energetic and always smiling. Entertainment at night was hit and miss to what we personally enjoy but by 10pm, we were ready to call it a night after 8am starts!

Definitely a family friendly hotel and atmosphere. My daughter left her phone on a table one day 🙄 but it was handed into reception thankfully. We also locked ourselves out of our room once and reception quickly gave us a replacement card.

I would recommend this hotel to families

We’ve just returned home from 10 nights at this hotel, before coming I was abit sceptical as the reviews weren’t great but once we arrived we had no concerns. Arrived through the night & on arrival the staff were lovely, room was cleaned every day. Pools good yes cold but what to expect, my girl was hardly out of them so never bothered her. Never had issues with food yes it’s repetitive but it’s only a 3 star hotel and hardly seen any flies. The animation workers work hard long hours & my lad enjoyed the activities and the workers super good with him. Water park fab, location good. All in all I would deffo return had a pleasant stay.

travelled in a group of 10 - 4 adults and 6 children (14,12,9,7,3 and 2 year old) for a week 15th-22nd Oct. My older 3 children made some good friends. They enjoyed the big slides in the splash park and playing football on the sand pitch. Though I do think parents need to watch their children. My 12yr old son was pushed around and smacked by a boy for days until he had enough of it and pushed him back all over the fact this boy wanted to look good in front of his friends, he then cried to his parents.

We got to the hotel about 11.30am. Couldn't check in till 2 which wasn't a good start for us. They do have somewhere for bags if you wish to go for food or a look around etc.

The adults played pool alot in the evenings which was good though a few of the tables took the money but never gave the balls. No one would sort it out when complained. So be careful if playing near the evening entertainment.

Entertainment : it wasn't the best but nor was it the worse I've been to. There was a Michael Jackson show, acrobatics, karaoke, singing group. There is kids entertainment each evening which the animation team do try their best. Their is also bingo each night and sometimes a games night too.

Pools: the pools are really cold, expected cold in October but it was another level cold. So adults didn't go in them. My 7 year old only went in it a couple of times as he also couldn't deal with the temperatures. Though my older ones didn't care and spent all day in them. Could always get a sun lounger no matter what time you turned up. We got at least 4-5 together at once.

Weather: the weather was lovely. When we first arrived it was rain though after a few hours it warmed up highs of 27-28.

Room: we had 2 1 bed apartments. It had 2 twins pushed together, a sofa bed and a pull down bed. There was enough room to sleep in which is what we used it for. We couldn't complain about the cleaners at all. The room was cleaned every day though I did notice yesterday there was quite alot of sand in the shower and towels just thrown on the sofa. Other than that no complaints. They work hard and say hello if they seen you.

Complex: the complex itself is clean, the cleaners sweep and mop floors around apartments. Staff are picking rubbish up as and when it is seen. Though the staff at night could be better collecting the plastic beakers as some tables had them piled high for hours.
Generally the staff are friendly and approachable. Some of the holiday makers let the hotel down by not throwing cups and plates in the bin, instead leaving them at tables and sun loungers.

Restaurants: the queues are really long waiting for food. Having children it was just a long wait and they got fed up. Sometimes going a bit later you couldn't get a table in a certain restaurant. One day we ate at bbq restaurant the other 2 adults wasn't eating at the time so we moved to a white table next to the bbq restaurant tables to let others sit down to eat. The other adults later decided to get food and sat with us as it was really busy and staff from the bbq restaurant came and said they couldn't sit there as its part of another restaurant. I understand this but it's a silly rule. It's all inclusive. I'd understand if we was to leave plates around but we was taking them back. White table next to a brown one and you can't sit there is just silly. Another big party got told they wasn't allowed to bring food to the bbq place from pizza restaurant though she had a disability and couldn't sit at the tables though the staff wasn't having any of it. In the end we are out alot as we just couldn't deal with the queues and staff.
From what we did try the bbq place was better for lunch and the pain restaurant for dinner.

Food: snack bar chips, chicken nuggets, hotdogs and burgers. The chicken nuggets were always over cooked and hard, burgers and hotdogs were always cold. Taste very cheap.
Other restaurants.. If you aren't there when they are putting the food out you can guarantee you are having cold food. Couple in my party hardly ate as the food quality was really poor and cold.

Flies: yes there are flies. We found that flies were mainly outside around the bbq restaurant. Never seen flies on the food and not as near as bad as some has said.

The beach is a walk away. People say it's 20 mins though I have mobility issues so took me alot longer. There is a small bus that goes to the beach but people push on so it's a hit and miss you could be waiting all day.
Beach is nice and clean and good shops and restaurants on the way.
Though I would recommend not to walk if you do have mobility issues

Alot of hidden extras. Arcade, hair braiding, photography, gift and toy stall, trampolines and bouncy castles. There is also an ice cream shop and a bar that sells cocktails, sweets etc all at a charge.

Over all it's good for children. My 7 year old is SEN so struggled alot with how busy and noisy it was and become overwhelmed with how much was around. He was ready to go home day 4. So i would recommend for children if they like water slides but for SEN children I wouldn't. Would I return? Probably not.

Be highly cautious when booking here. The issues encountered extended far beyond minor inconveniences, suggesting a business model that prioritizes aggressive cost-cutting and misleading advertising. What is advertised as a relaxing all-inclusive holiday is, in reality, a stressful, low-budget, and costly experience. What you book is guaranteed not to be what you will receive.

​1. WARNING: Systemic Deception and Forced Financial Upgrade
​This is the most critical issue: the hotel advertises one room type and delivers another, creating a deliberate financial trap that begins the moment you arrive.
​Misrepresented Room Details and Forced Upgrade: We booked a one-bedroom apartment specifically advertised as including a double sofa bed and an additional pull-down bed. This layout was ideal for our family (17-year-old and 11-year-old siblings). Upon arrival, the room contained only one small sofa bed, which could not possibly accommodate both children. ​When we presented evidence of the advertised room description, hotel staff claimed the online information was an "error." No alternative bedding was offered. We were therefore forced to pay an additional €350 upgrade fee immediately upon arrival to secure suitable accommodation for our family's stay. ​
Pattern of Deceptive Practices: We spoke with several other families experiencing the exact same issue; some could not afford the upgrade and were consequently forced to make do, resulting in teenage siblings sharing the small sofa bed. Crucially, the incorrect accommodation details remain online, meaning families are still booking unsuitable rooms for future stays. This, coupled with the prominent display of upgrade offers visible immediately upon check-in, suggests a deliberate pattern of incorrect advertisement designed to force guests into costly room upgrades. ​
TUI's Refusal to Accept Responsibility: When we contacted TUI, they immediately blamed the hotel, stating that the hotel is “in charge of accommodation advertisement.” TUI accepted no responsibility for the misleading information and even attempted to shift the blame onto our independent travel representative. ​

2. Accommodation Failures and Hidden Fees (Room Comfort & Security)
​The hotel nickel-and-dimes guests while delivering subpar and poorly managed accommodation:
​Mandatory Security Fee: The in-room safe—a basic requirement for security—is not complimentary and costs an additional, non-negotiable €40 per week. ​
No Complimentary Water Policy: Unlike other all-inclusive resorts, there is NO complimentary bottled water in the room. This has to be purchased from the on-site store at a massively up-costed price. Guests are explicitly advised against refilling personal bottles, forcing daily, expensive purchases of a necessity.
​Costly Up-sells: Be mindful that the on-site ice cream shop is a separate, additional cost. If you have children, this can quickly become an expensive daily burden. ​
Security Failure: Do not leave any items unattended. We left a pool ball and other small pool items briefly on our sun loungers while swimming and returned to find they had been stolen, highlighting poor security and oversight in guest areas. ​

3. Dining Chaos and Vile Food Quality
​The food hall experience is severely undermined by poor quality, overcrowding, and non-existent service standards:
​Vile and Low-Budget Food: The food is explicitly vile and low-budget. This failure in product quality is the central issue, driving crowds to the only slightly more tolerable option, the always-overcrowded pizza restaurant. ​
Non-Existent Refill Policy: Food, especially high-demand items like desserts, is often not replenished quickly enough, or at all. This critical failure in stocking creates a highly stressful "if you’re not fast, you’re last" dynamic, where guests must rush and scramble to secure food. ​
Chaotic Queuing: For guests accustomed to organized lines, be aware that queueing systems are effectively nonexistent. It is a chaotic "grab-what-you-can" environment resulting from scarcity and overcrowding.
​Rude Staff: We found the dining staff, particularly at the BBQ restaurant, to be notably rude and unwelcoming. ​

Final Recommendation
​This resort combines systemic deception (forced upgrades), poor-quality products (vile food, security risk), and customer-hostile operations (refill chaos, hidden fees). Factor in the cost of the forced upgrade, water, and safe into your budget, and be prepared for a fight for your food. We strongly advise booking a different property.

Stayed here for one week.
Rwallly enjoyed it we r both adults and always found something to do. Mini bus to beach was great no issues.
Food was lovely drinks were lovely we were all inclusive and found something every day we both liked.
The odd fly and mostique problematic but manageable when prepend.
Staff were so nice couldn't have been better check in and out really fast.
I had a fall in one a wet toilet went to reception and the staff was so lovely she offered me ask for my knee.. She was lovely although don't know her name but excellent and caring person she was on it straight away....
Will definitely be back hopefully next year.
Thanks for a lovely holiday much appreciated.
Anne and len.

The room wasn't to bad but the food was awful the ques are ridiculous aswell. If you want to eat cheap burgers and burnt hotdogs all day every day then this is OK. The staff were rude aswell. There's a little bus that takes you to the nearest beach what is 20 mins away and can only fit about 20 people on at a time. Would never stay here again. Absolutely terrible holiday spent here. Such a waste of money. Avoid

The apartment was shabby. The food was shocking. Never had such bad food. Thin, overcooked, hard meats. Everything was cold. The flies landing on all the food were horrendous. No attempt at fly control. All 3 restaurants were the same. The entertainment was rubbish. It’s not a hotel, it’s a holiday village. Queues at the bars in the evening were a joke. Too many people, not enough sun loungers and nowhere to lay a towel down - you just had to sit at tables, like waiting for something to happen. Horrendous holiday, never again. TUI totally not interested in complaints and hotel staff no better. Spend more, go somewhere better and have a lot nicer holiday!! If I could have given no stars, I would.

Very good stay at the hotel nice location recommend to go there , weather was good and clean beaches , flight was good too , definitely worth it

Just returned from a week at Hotel Bouganvilla.
Check was quick as we were the front of the queue, our room was not ready until 2pm on the dot - no early check in this time!! No information provided about each restaurant opening times or what type of foods are served. No info on the pool or water park opening times. We later found this through the website after scanning the QR code in our rooms. The hotel does offer a bag storage room but this was unattended and the door wedged open for anyone to walk in and out so we opted to keep our bags with us.
Food was ok, freshly cooked chicken was tasty and chips served with every meal were great but got boring a week into our stay. Salads were plentiful but looked like they had been sat out all day and not fresh. A lot of flies over all food across all 3 restaurants which was very off putting. Drinks were ok, AI cocktails made from pre-mix so very sugary and all tasted very similar. Cold drinks and beer were nice.
Rooms were mostly clean, floor wasn't always swept and pillow case had mould across it otherwise the rooms were comfortable, plenty of room and great views.
Main pool was always busy and had loud music. The pool around the water park was much more relaxed, quiet and chilled, there is a bar and food which was ideal for snacks in between swimming and going on the slides. The water park attendants were very friendly, gave great advice and were on hand to describe each of the water slides to best suit the option you wanted to try again and again and again.

The train down to the beach was regular every 15 mins and was a quick 5 min trip. Beach was lovely and had lots of sun loungers to rent. Plenty of shops near the beach for food and drinks.

The fire alarm went of 3 times during our stay, once during the day, 1am and 5.30am. We were half way down the fire escape when it stopped and we went back to our rooms. No explanation or communication from the hotel staff at all.

Overall the hotel was ok, saying its a 3 star is generous. It's an ideal hotel for families who want a no fuss and cheap getaway.

We travelled as a group of 9, spread over 4 separate rooms. A week or so before arriving, I emailed to request the rooms close together and the hotel happily facilitated that. This was a last minute holiday for my daughter and I, my sister and her husband had booked with their grown up children and grandson and I couldn't not come along too. I will start by saying it cost £910 for my 12 year old and me, all inclusive with baggage and transfers included so for this price, I wasn't expecting the world. What we got was a clean room, plenty of food (although there are way too many flys for me to be able to enjoy the food), pools were fab, waterpark great. The only night we stayed out late was for the Lion King show, and that was really good. My daughter is a huge fan, having seen the show in the West End even she said it was great! I'm not really a drinker so stuck to Pepsi pretty much all week but my family were happy enough with the cocktails and AI drinks. There are a lot of paid extras, but the holiday was so cheap that I didn't mind paying for them. We spent a lovely day on Sa Coma beach, its worth hiring the beds because they've got little phone/money safes so we didn't have to worry about our valuables getting stolen.

I think if you go to this hotel with the mindset that it is 3 star, you will enjoy it. We stayed at a 5* resort in Turkey the week before here, I was a bit worried we'd miss the 'luxury' of a 5* but we really did have an amazing holiday 😀.

We're looking to book again for next September!

Stayed from 12-19th September 2025.

Folks , it’s an old adage but first check the quality of the rooms toilet paper. Better than the old British Rail slippy toilet paper but just marginally. Facilities pretty good with excellent pools and great for kids. Thought nightly entertainment in the main circus tent area good.

However quite poor food choice and major problem of frequently under heated food. Wife became sick after 3 days. Also had fly infestation through bathroom plug hole and found a live cockroach inside a pillowcase.

On the plus side weather was fab and we booked late and got a big discount. Staff were unfriendly and rushing about too much and found to be mostly miserable.

Long beer queues at main Poseidon bar could he easily alleviated by putting a self service lager pump on the empty part of the large bar. Simples.

Going to Greece/ Turkey next time. Sorry Globales you never even bothered to answer my direct review to you on 20/09/25 with my thoughts.

John Connolly

Hotel was ok, average but I found it to be a rip off. 36 Euros for a safety deposit box, if you want a premium coffee it costs you extra and the same for cocktails even if you are all inclusive. No Tea or coffee making facilities in the rooms. Pool was only open at 10am which I found to be rather late. Queues for the bar and restaurants were horrendous. Staff were not all that friendly. On a positive note there are plenty of sun beds.

What a nice place to go to mostly for family drinks very nice and nice food outstanding views and lovley people 10/10👍👍

Personal we really enjoyed our time at Globales Bouganvilla it is a hotel that caters to family's we was a couple without kids and never felt like it was over run with kids but this was in September. We also found it to be exceptional value for money we booked a last minute deal with first choice it was just under £980.00 for the two of us 7 nights including flights, transfers, luggage and all inclusive hotel

FOOD and drink
We found the food to be amazing we would return to this hotel just for the food alone you have 3 restaurants to choose from no need to pre book any of them, One is a barque, one is a pizzeria but has so much more, and one is a main restaurant with more traditional foods oh and there is a snack and drinks bar it the waterpark but we never ate there. Honestly you are spoilt for choice we found the food the best we have ever had at any all-inclusive hotel we have stayed at. We was really surprized seeing as it is rated a 3 star. We found all three restaurants extremally good all the food is very fresh and quite a lot is cooked fresh right in front of you. My only regret is that I did not take any pictures of the food. And everything was labelled and if not we just asked simple.
Drink.... I am not a big drinker but found the beer, water, sparkling water , coffee machines that also offers hot chocolate to be very good, my partner same but he also likes shots and did find the tequila, whisky and vodka if taken neat to be better than normal.

The Rooms
Yes they could do with being up dated the bathroom looks a bit tired but they are spotless we had a two room apartment one room had a small kitchen with fridge, hob, microwave, sink, a kettle and cups, but you have to by a jar of coffee or tea bags and milk from the one of the on site shops there is 3 shops one is a gift shop etc or bring your own. A table that seats four a double sofa bed, a coffee table and still plenty of room. A tv with at least 10 English channels never had that before very good. There is a small cupboard for putting your cases and other bits. The other room was a bedroom was also a good size plenty of room to put clothes and a full length mirror. The air con was the best we have ever had at first I thought it was not working because it was so quite, the maintenance man came within 5 mins of me complaining at reception, he was excellent at explaining how it worked you have to turn it on and wait a about 60 sec,s it will then start to come through after about 10 mins you will feel it blowing, it never made any noise in the whole 7 days brilliant. There is hand wash soap dispenser in bathroom and a shampoo and condition one. Our Shower had really good water pressure and plenty hot water no matter what time we showered ( but like I said before they could do with some updating )You will find blue towels in your room there are for the pool/beach you can change them at reception for 1 euro each. We was on the middle floor we had no problems with noise from above or below some reviews had said the walls are to thin but we did not experience this but this was September.

The grounds
Absolutely spotless plenty of waste bins everywhere gardens kept well pools and water park very clean no issues there. The sun loungers are a bit close together but you can move them about. No need to reserve a sun bed there is always ones free at any of the pools.
Every pool even the little kids pools has a life guard on them I counted 12 life guards on duty they rotate them round ever hour. All are friendly the ones on the water slides our very professional and friendly

The entertainment
My only complaint about this is that we could not understand what the animation team were saying on the loud speaker when announcing what activity was going to happen, so I took a picture of all 3 activities boards in reception ( adult teens and kids one ) so did I not have to keep walking back to reception to see what was happing. Plus at night in the big tent especially with the loin king show because the microphones was so loud we was not able to make out what they was saying, they looked good on stage jumping about but had no clue what was being said it was just to loud. But the activates that we did were all very well carried out by the animation team, we did riffle shooting, Ping pong , Archery, Yoga, Aqua gym, Water mat, darts although the dart board needs looking at it wont stay on the wall and water polo. The shows at night were pretty good they have the normal kiddie stuff early on plus they have trampolines, blow up massive slides, bounce castle, go cart kind of thing, big Arcades room, and other stuff. all at extra charge After that its a slow game of bingo until the main act comes on. We only went to the main acts we had 3 guys singing Motown etc they were brilliant, A Michael Jackson show also very good, Magician show, Acrobats, lion king show, and some others.

Sa Coma
The hotel has a free bus that takes you to the beach every day that runs ever 15 mins we used it about 4 times with no problems last bus down is 17.45 and last bus back is 17.55.The beach is massive beautiful nice sandy beach very clear water no stones, no seaweed, lots of fish quite shallow so good for kids. Plenty shops and bars if you want more you can walk towards the next beach where you will find plenty more. They have a market on a Wednesday evening from 6pm but ask at reception they will tell you about two other markets one on a Monday one a Friday that are a short cab drive away. We walked back twice takes about 15 mins, there is a massive supermarket that you pass on way back its was the only place we could get cigarette's from and then its only from a vending machine.

RECEPTION

we found all the reception staff to be helpful and friendly easy check in and easy check out,

OTHER Amenities

There is a free luggage room to store your cases

On site medical office

A lovely lounge to sit in when waiting for your transfer back to airport

free use of showers in the toilets next to the entertainment tent nice and hot we used our pool towels

They lay on a small breakfast if you have a early fight like us 5.30 am

A free bag for you to put you beach towels and stuff in ( you can take it home)

A clothes/towel drying Rack on you balcony

We arrived at 1pm but rooms not ready until 3pm but we could eat, drink, and use everything, while we waited for room to be ready.

ice cream parlour extra charge

on site photographer extra charge

on site hair braiding extra charge


My negatives are

There is no gym I am sure they could squeeze one in somewhere most folk like to lift weights like dumbbell's which take up less room than barbells nowadays.

Our quilts and pillows had a bad smell the beds are comfortable the quilt covers, pillow slips and sheets are good but the quilts and pillows themselves need washing we had 4 quilts and 8 pillows in our room and they all smelted bad.

There is only one bar serving drinks all day and night unless you walk round to the water park or you can walk over to the barbecue restaurant and get a beer / wine and soft drinks from there. Don't really understand as they have a pool side bar that's shut 80% of the time ?

We would have like to boules included in the activates

They don't sell cigarettes at the hotel.

We would return and have be looking at re booking for next year this time will bring the grandkids don't be put of by any bad reviews I almost was I am so glad I ignored them honestly the food when we was here was just amazing