Enotel Santo da Serra

Hotels
8.7 (764 reviews)
Sitios Dos Casais Proximos , Santo da Serra , pt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly service
Well-maintained amenities
Beautiful location
Cons:
Cleanliness issues
Room quality concerns
Poor food quality

Categories

Cleanliness
8.28
Some guests reported issues related to cleanliness, such as broken items and poor food quality.
Service
9.75
Consistently praised for friendly and helpful service.
Location
9.29
Well located for nature lovers, although access can be an issue.
Room Quality
7.74
Multiple complaints about older rooms and maintenance issues.
Amenities
9.77
Guests enjoyed facilities like the pool, spa, and breakfast offerings.
Value for Money
8.23
Pricing was a common concern, especially regarding breakfast.
Food and Beverage
7.28
Numerous complaints about the quality of food served in the restaurant.
Overall Experience
9.25
Guests enjoyed their stay overall, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:16

Property Description

Scenic Location
Enotel Golf Santo da Serra offers a tranquil escape nestled in nature, just a short distance from key attractions like Machico and Funchal.

Charming Accommodations
Indulge in cozy rooms adorned with rustic furnishings, cable TV, and some with private balconies for a picturesque view.

Dining and Leisure
Savor delicious meals at Fairview Restaurant, unwind at the Old Course Bar, and stay active at the gym or indoor heated pool.

To experience the perfect blend of relaxation and recreation, book your stay at Enotel Golf Santo da Serra now.

Important information:

Guests of the hotel receive reduced green fees for guests at Palheiro Golf Course.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 764 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 7.74
Amenities: 9.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 9.25
C
Cristina • couple • it
10
Pros:

La posizione.
Tranquilla e pulita

2026-07-25 • via Nuitee
S
Susana • solo_traveller • pt
9
2026-07-23 • via Nuitee
L
Laura • extended_group • fr
10
Parfait!
Pros:

L’établissement est situé dans les hauteurs, dans un endroit très paisible et calme, parfait pour se ressourcer. Le personnel est chaleureux et attentif aux besoins des clients. Les buffets de petit déjeuner et de dîner sont très complets et variés, les plats et accompagnements changent chaque jour.
Les chambres sont propres et pratique, la literie est confortable.

Cons:

Rien

2026-07-21 • via Nuitee
D
DG31 • solo_traveller • fr
8
2026-07-18 • via Nuitee
S
Stefan • couple • nl
9
2026-07-18 • via Nuitee
M
Maurine • couple • be
8
2026-07-17 • via Nuitee
I
Ignė • couple • lt
10
Everything was great; a very wide selection at breakfast.
Pros:

Everything was great; a very wide selection at breakfast.

Cons:

Nothing

2026-07-16 • via Nuitee
J
Jan • couple • de
9
Tolles Hotel zum Entspannen
Pros:

Schöne, saubere Zimmer.
Sehr gutes Frühstück.
Insgesamt eine tolle Anlage mit Garten, Pool, Sauna und Dampfbad.
Sehr freundliches Personal.
Gerne wieder.

2026-07-11 • via Nuitee
D
Del • couple • gb
9
.
Pros:

.

Cons:

.

2026-07-10 • via Nuitee
P
Petra • solo_traveller • at
9
Very nice
Pros:

It's very relaxing to stay in this hotel. It's based in the middle of nature. You can only hear the birds (some of them quite loud but I didn't mind 😉). Nice spa! Free parking.

Cons:

Coffee at breakfast.

2026-07-09 • via Nuitee
Y
Yesid Gerardo • couple • ro
8
Hotel lindo.
Pros:

Es un hotel ubicado en un lugar precioso y tiene una de las mejores cocinas que haya visto en mucho tiempo. Buena cena, desayuno casi perfecto.

Cons:

Todo lo cobran. El desayuno para llevar tipo picnic cuesta 16 euros! Cuando en cualquier otro hotel lo empacan gratis.

2026-07-05 • via Nuitee
B
Benjamine • couple • fr
8
2026-07-01 • via Nuitee
V
Viacheslav • couple • ua
10
Pros:

We had a wonderful stay. The room was very clean and comfortable, the breakfast was excellent with delicious food, and the staff were welcoming, attentive, and very friendly. Everything made our stay enjoyable — we would be happy to come back.

2026-07-01 • via Nuitee
O
Olivia • solo_traveller • de
8
Pros:

Es war alles in Ordnung.

Cons:

Es war alles gut.

2026-06-26 • via Nuitee
A
Anton • solo_traveller • il
10
2026-06-24 • via Nuitee
M
Marianne • couple • be
9
Pros:

La localisation, le personnel attentionné, la qualité des buffets petit-déjeuner et dîner, la propreté

Cons:

La literie : lit trop dur, oreiller trop mou

2026-06-24 • via Nuitee
T
Tina aus dem Allgäu • solo_traveller • de
8
Pros:

Freilaufende Pfaue
Zimmer und Hotel sehr sauber
Sonntags ist in Santo da Serra Markt und man kann im anliegenden Park wunderschön spazieren gehen

2026-06-22 • via Nuitee
B
Boris • solo_traveller • de
10
Pros:

Sehr angenehme, ruhige Lage & ein überaus freundliches Personal. Im Frühstücksraum bzw. beim Abendessen jedesmal eine ruhige, entspannte Atmosphäre, das Buffet ist sehr abwechslungsreich und es gab auch einen Grill, wo man sich Fisch / Fleisch direkt zubereiten lassen konnte. Die Zimmer sind modern und zweckmäßig eingerichtet, mit Terasse vor der Tür und Sitzgelegenheit. Die Entfernung vom Flughafen ca. 15 Min. mit Auto. Sehr gute Ausgangslage für alle Unternehmungen ( mit Mietwagen ) auf der Insel.

2026-06-18 • via Nuitee
A
Aurelie • solo_traveller • fr
10
Pros:

Tout:
La gentillesse du personnel
La chambre confortable
La piscine chauffée
Le buffet et le petit déjeuner

2026-06-14 • via Nuitee
A
Adelaida • solo_traveller • gb
9
Pros:

Breakfast, pool, decoration, staff, location.

Cons:

The room was not cleaned and beds not made until the afternoon, which was not ideal when we came back to it after lunch.

2026-06-10 • via Nuitee