Enotel Santo da Serra

Hotels
8.7 (745 reviews)
Sitios Dos Casais Proximos , Santo da Serra , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly service
Well-maintained amenities
Beautiful location
Cons:
Cleanliness issues
Room quality concerns
Poor food quality

Categories

Cleanliness
8.28
Some guests reported issues related to cleanliness, such as broken items and poor food quality.
Service
9.75
Consistently praised for friendly and helpful service.
Location
9.29
Well located for nature lovers, although access can be an issue.
Room Quality
7.74
Multiple complaints about older rooms and maintenance issues.
Amenities
9.77
Guests enjoyed facilities like the pool, spa, and breakfast offerings.
Value for Money
8.23
Pricing was a common concern, especially regarding breakfast.
Food and Beverage
7.28
Numerous complaints about the quality of food served in the restaurant.
Overall Experience
9.25
Guests enjoyed their stay overall, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:16

Property Description

Scenic Location
Enotel Golf Santo da Serra offers a tranquil escape nestled in nature, just a short distance from key attractions like Machico and Funchal.

Charming Accommodations
Indulge in cozy rooms adorned with rustic furnishings, cable TV, and some with private balconies for a picturesque view.

Dining and Leisure
Savor delicious meals at Fairview Restaurant, unwind at the Old Course Bar, and stay active at the gym or indoor heated pool.

To experience the perfect blend of relaxation and recreation, book your stay at Enotel Golf Santo da Serra now.

Important information:

Guests of the hotel receive reduced green fees for guests at Palheiro Golf Course.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 745 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 7.74
Amenities: 9.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 9.25
F
FRANCK • couple • fr
9
2026-06-05 • via Nuitee
G
Gruetters • solo_traveller • de
9
Pros:

Aussergewöhnlich gutes Frühstück. Alles was man vor einem Wandertag benötigt.

Cons:

Übliche Hotelprobleme: verschimmelte Fugen im Bad, etwas abgenutzte Handtücher. Aber alles im Rahmen.

2026-06-03 • via Nuitee
A
Anna • solo_traveller • at
7
Pros:

Freundliches Personal und schöne Lage im Grünen. Sehr gutes Frühstücksbuffet.

Cons:

Beim Frühstück fehlte leider der Frischkäse (Aufstrich).

2026-06-02 • via Nuitee
H
Henk • couple • nl
9
Perfect verblijf in een eenvoudig plaatsje
Pros:

Heerlijk verblijf gehad voor 2 dagen. Hier ook gebruik gemaakt van ontbijt en avondeten. Heerlijk en uitgebreid (buffet).
Mooi binnenzwembad en ook gebruik gemaakt van het buitenterras met ligstoelen.

2026-06-02 • via Nuitee
C
Christophe • solo_traveller • ch
8
Pros:

Petit déjeuner extraordinaire
Correspond aux standards 4*

Cons:

J’ai mangé une fois au restaurant, c’est une cuisine très international, déçu

2026-06-02 • via Nuitee
A
André • couple • be
9
Pros:

Le calme de l'hôtel et de l'endroit en général. L'ambiance paisible.

2026-06-01 • via Nuitee
P
Philippe • family_with_children • ch
9
Pros:

Hotel calme, moderne et confortable. Très bon petit déjeuner, personnel sympatique et acceuil parlant français

Cons:

Rien

2026-06-01 • via Nuitee
T
Teixeira • solo_traveller • pt
8
Pros:

Das instalações

Cons:

De ter pouco tempo

2026-05-30 • via Nuitee
A
Antje • family_with_children • de
9
2026-05-29 • via Nuitee
H
Harrald • solo_traveller • nl
10
2026-05-29 • via Nuitee
W
Wim • solo_traveller • nl
8
2026-05-28 • via Nuitee
N
Nataliia • solo_traveller • ua
9
Гарний готель
Pros:

Гарне спа, приємна локація, супер сервіс і обслуговування, гарний сніданок

Cons:

Не було води для пиття в номері, і відсутність ліфта (важко піднімати валізи на 2 поверх)

2026-05-26 • via Nuitee
A
ANTHONY • solo_traveller • fr
8
2026-05-26 • via Nuitee
H
Harrald • solo_traveller • nl
9
2026-05-25 • via Nuitee
N
natacha • couple • be
8
Grand hôtel confortable pour 2 nuits au calme
Pros:

Accueil, calme des lieux, bonne literie, buffet petit-déjeuner et dîner très varié, piscine avec jacuzzi et sauna, village à 5’ à pied (mais pas été car il pleuvait abondamment les 2 soirs de notre séjour)

Cons:

Hall froid mais il faisait froid dehors, salle de repas assez sombre le soir

2026-05-23 • via Nuitee
W
Wolfram • couple • li
8
Pros:

alles gut

2026-05-22 • via Nuitee
S
Sibel • couple • tr
8
2026-05-21 • via Nuitee
D
Denis • solo_traveller • cz
10
2026-05-19 • via Nuitee
P
Patricia • couple • fr
9
Très agréable
Pros:

J’ai aimé l’endroit, bien entretenu, au calme, avec un beau jardin

2026-05-18 • via Nuitee
J
Jürgen • solo_traveller • de
9
Immer wieder
Pros:

Sehr schön gelegenes Hotel mitten in den grünen Hügeln von Madeira. Die nächtliche Ruhe war sehr angenehm. Das Frühstück war reichhaltig und hat alle unsere Erwartungen erfüllt. Das Buffet zum Abendessen war ebenfalls reichhaltig. Das Personal war sehr freundlich und immer hilfreich. Anfragen wurden sofort bearbeitet und erledigt. In der näheren Umgebung gibt es einige Restaurants mit einer guten Essensauswahl. Parkplätze stehen ausreichend zur Verfügung. Das Preis/Leistungsverhältnis war angemessen. Wer es gerne ruhig hat und mitten in der Natur sein möchte ist hier genau richtig aufgehoben.

Cons:

Nichts was erwähnenswert wäre.

2026-05-15 • via Nuitee