Enotel Santo da Serra

Hotels
8.7 (719 reviews)
Sitios Dos Casais Proximos , Santo da Serra , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly service
Well-maintained amenities
Beautiful location
Cons:
Cleanliness issues
Room quality concerns
Poor food quality

Categories

Cleanliness
8.28
Some guests reported issues related to cleanliness, such as broken items and poor food quality.
Service
9.75
Consistently praised for friendly and helpful service.
Location
9.29
Well located for nature lovers, although access can be an issue.
Room Quality
7.74
Multiple complaints about older rooms and maintenance issues.
Amenities
9.77
Guests enjoyed facilities like the pool, spa, and breakfast offerings.
Value for Money
8.23
Pricing was a common concern, especially regarding breakfast.
Food and Beverage
7.28
Numerous complaints about the quality of food served in the restaurant.
Overall Experience
9.25
Guests enjoyed their stay overall, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:16

Property Description

Scenic Location
Enotel Golf Santo da Serra offers a tranquil escape nestled in nature, just a short distance from key attractions like Machico and Funchal.

Charming Accommodations
Indulge in cozy rooms adorned with rustic furnishings, cable TV, and some with private balconies for a picturesque view.

Dining and Leisure
Savor delicious meals at Fairview Restaurant, unwind at the Old Course Bar, and stay active at the gym or indoor heated pool.

To experience the perfect blend of relaxation and recreation, book your stay at Enotel Golf Santo da Serra now.

Important information:

Guests of the hotel receive reduced green fees for guests at Palheiro Golf Course.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 719 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 7.74
Amenities: 9.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 9.25
M
Maria • solo_traveller • pt
9
Tranquilidade na Natureza
Pros:

A tranquilidade em contacto com a Natureza

Cons:

Nada de relevante.

2026-05-07 • via Nuitee
N
Nikolina • couple • ch
4
Pros:

Food, free parking, environment

Cons:

Cold and humid rooms

2026-05-05 • via Nuitee
A
Ariete Sousa • solo_traveller • pt
10
2026-05-03 • via Nuitee
G
Gilberta • family_with_children • pt
9
Pros:

De tudo,no meio da natureza,e é um hotel que apoia os animais,tem vários animais de uma associação, excelente projeto. Tem horta e espaço para andar a pé,no meio da natureza. Excelente opção

Cons:

Gostei de tudo, só não gostei do pouco tempo que estive lá,mas prometo voltar.

2026-05-03 • via Nuitee
R
Rosina • couple • pt
10
Pros:

Comida excelente e variedade. Tudo em excelente estado. Recomendo

2026-05-02 • via Nuitee
F
Florian • solo_traveller • de
9
2026-05-01 • via Nuitee
T
Tauras • couple • us
10
2026-04-30 • via Nuitee
J
jean-Paul • solo_traveller • fr
10
Pros:

A very confortable hotel.with premium equipments and services. Great breakfast buffet. We loved the stay

Cons:

Good location but require a car as most interest points can only be reached by very curvy roads.

2026-04-24 • via Nuitee
M
Mariani • extended_group • it
10
Un’oasi di pace dove regna la natura e il silenzio.
Pros:

È un’oasi di pace, un punto strategico per essere fuori dal caos ma allo stesso tempo comodi per muoversi ovunque nell’isola. Consigliata la visita del giardino pubblico che si trova proprio davanti all’Hotel, non è segnalato in nessuna guida dell’isola ma è un vero gioiello.

2026-04-21 • via Nuitee
F
Femke • solo_traveller • nl
9
2026-04-13 • via Nuitee
• couple • pl
10
2026-04-03 • via Nuitee
P
Pamela • solo_traveller • us
10
2026-04-02 • via Nuitee
P
Pamela • solo_traveller • us
10
2026-04-02 • via Nuitee
P
Pamela • solo_traveller • us
10
2026-04-02 • via Nuitee
F
Florine • couple • nl
10
Heerlijk verblijf.
Pros:

Ruime, schone, fijne kamer en badkamer. Lekker zwembad met sauna en turks stoombad. Heerlijke bedden.

Cons:

niets

2026-03-24 • via Nuitee
T
Thomas • couple • de
10
Auf jeden Fall eine Empfehlung für einen ruhigen Urlaub in
Pros:

Da unser Flug gecancelt wurde, brauchten wir schnell ein Hotel in der Nähe des Flughafens. Eher durch Zufall sind wir hier gelandet und haben es keinen Moment bereut.
Tolle Zimmer mit Wasserkocher und Bademantel, bequeme Betten und sehr sauber.
Wir wurden bereits bei der Ankunft mit strahlendem Lächeln begrüßt, dies erlebten wir während des ganzen Aufenthalt. Der Service ist sehr zuvorkommend und hilfsbereit.
Ein toller Indoor-Pool sorgte für Entspannung.
Das Essen in Buffetform ist hervorragend, für jeden Geschmack ist etwas zu finden. Besonders das Frühstück ist hervorragend.
Wir haben uns sehr wohl gefühlt und können das Hotel immer wieder empfehlen

Cons:

Wir haben nichts auszusetzen. Zur Lage des Hotels können wir wenig sagen, aber die Zeit reichte für einen kurzen Spaziergang, bei dem uns die kleine Kirche in der Nähe und der kleine öffentliche Garten gut gefallen haben

2026-03-22 • via Nuitee
G
Gouveia da Costa • solo_traveller • pt
10
2026-03-20 • via Nuitee
S
Sabine • couple • de
9
Sehr gute Unterkunft mit engagiertem Personal
Pros:

Was das Hotel und Personal angeht, alles.
Das Frühstück und Abendbüffet waren abwechselungsreich und von guter Qualität. Das Personal war sehr aufmerksam. Den SPA- Bereich haben wir gerne genutzt. Das Zimmer war gut ausgestattet und modern. Die Pfauen auf dem Gelände sind faszinierend.

Cons:

Die Lage war doch etwas abgeschieden und nur über sehr kurvenreiche Straßen zu erreichen, aber das wussten wir bereits vorher und kann nicht dem Hotel angelastet werden.

2026-03-19 • via Nuitee
G
Guillaume • couple • fr
10
2026-03-07 • via Nuitee
B
Barb • extended_group • us
10
A beautiful and quiet retreat!
Pros:

A beautiful property, with a nice little patio to look at the courtyard, with peacocks roaming around.

Cons:

Nothing! It was wonderful!

2026-03-02 • via Nuitee