Enotel Santo da Serra

Hotels
8.7 (703 reviews)
Sitios Dos Casais Proximos , Santo da Serra , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Luggage storage
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly service
Well-maintained amenities
Beautiful location
Cons:
Cleanliness issues
Room quality concerns
Poor food quality

Categories

Cleanliness
8.28
Some guests reported issues related to cleanliness, such as broken items and poor food quality.
Service
9.75
Consistently praised for friendly and helpful service.
Location
9.29
Well located for nature lovers, although access can be an issue.
Room Quality
7.74
Multiple complaints about older rooms and maintenance issues.
Amenities
9.77
Guests enjoyed facilities like the pool, spa, and breakfast offerings.
Value for Money
8.23
Pricing was a common concern, especially regarding breakfast.
Food and Beverage
7.28
Numerous complaints about the quality of food served in the restaurant.
Overall Experience
9.25
Guests enjoyed their stay overall, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:16

Property Description

Scenic Location
Enotel Golf Santo da Serra offers a tranquil escape nestled in nature, just a short distance from key attractions like Machico and Funchal.

Charming Accommodations
Indulge in cozy rooms adorned with rustic furnishings, cable TV, and some with private balconies for a picturesque view.

Dining and Leisure
Savor delicious meals at Fairview Restaurant, unwind at the Old Course Bar, and stay active at the gym or indoor heated pool.

To experience the perfect blend of relaxation and recreation, book your stay at Enotel Golf Santo da Serra now.

Important information:

Guests of the hotel receive reduced green fees for guests at Palheiro Golf Course.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 703 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 7.74
Amenities: 9.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 9.25
C
Corinna • couple • ch
9
2026-01-31 • via Nuitee
J
José • solo_traveller • pt
10
2026-01-26 • via Nuitee
E
Esmeralda • couple • pt
9
Ótima opção para quem procura refúgio e natureza
Pros:

Muito bom

Cons:

Esperava banheira no quarto. Ventilação na casa de banho podia funcionar melhor.

2026-01-26 • via Nuitee
N
Nik • solo_traveller • de
7
2026-01-23 • via Nuitee
M
MARCELLA • couple • be
9
2026-01-19 • via Nuitee
L
Louis • couple • fr
9
A pas grand chose de devenir mon hotel préféré de Madère mais non !
Pros:

Il est très bien situé pour ceux qui veulent être loin de la ville, très jolie avec de très bon équipement (piscine, sauna etc). Chambre très propre et spacieuse

Cons:

Un petit déjeuné beaucoup trop chère pour ce que c’est ! Et le problème de retrouve aussi le soir. Un tarif de grand restaurant pour une cuisine classique !

2026-01-19 • via Nuitee
C
Claire • couple • fr
10
Pros:

Petit déjeuner parfait

2026-01-19 • via Nuitee
J
Jéssica • couple • pt
10
2026-01-19 • via Nuitee
M
Marion • couple • fr
8
Très bien
Pros:

La végèterions et les animaux autour de l’hôtel et les espaces communs intérieur .
Le personnel était très agréables
Le petit déjeuné est très bien aussi

Cons:

Les chambres sont un peu petite , trace noir sur les murs de la chambre et la propreté peut être amélioré encore un peu.

2026-01-19 • via Nuitee
F
FAVOT • couple • fr
5
Préférer un hôtel sur Funchal
Pros:

La piscine couverte et chauffée est un vrai point positif, très appréciée. Le calme est présent.

Cons:

Le petit-déjeuner est correct, même si certains mets plus gourmands, comme le saumon, ne sont pas proposés tous les jours. Dommage également de ne pas trouver de jambon cru. Et surtout, aucun jus de fruits frais… surprenant sur une île réputée pour ses fleurs et ses fruits !
Le café en grains est une bonne initiative, mais la qualité laisse à désirer.
La chambre est mal agencée : pas de coin salon, rien pour poser les valises, et obtenir un balcon relève du défi. Pourtant, ce balcon pourrait être utile pour faire sécher les serviettes… à condition de supporter l’humidité ambiante et les moustiques qui vont avec !

2026-01-19 • via Nuitee
M
Marisa • couple • pt
8
2026-01-19 • via Nuitee
S
Sara Helena • solo_traveller • de
9
2026-01-19 • via Nuitee
C
Corentin • couple • fr
7
Bon hôtel de passage.
Pros:

Avoir une piscine intérieur.
Buffet de petit déjeuner très copieux.
Très propre.

Cons:

L’accueil, si la personne ne parle pas anglais cela est très compliqué.
Il n’y a pas beaucoup de place de parking. Il faut se garer dans la rue

2026-01-19 • via Nuitee
J
Joel • couple • pt
9
2026-01-19 • via Nuitee
J
Joana • family_with_children • pt
10
2026-01-15 • via Nuitee
B
Branka • couple • ch
10
2026-01-11 • via Nuitee
M
Marta • solo_traveller • pt
6
Pros:

Adorei a simpatia dos funcionários, a limpeza e o conforto dos quartos.

Cons:

A comida em geral deixou muito a desejar...para um hotel de 4 estrelas e mediante o valor por noite, esperava comida de qualidade, sobretudo sendo o valor do buffet 30 euros.
Os ovos mexidos não eram mesmo ovos, o puré de batata também não era com batatas, os ingredientes sem grande sabor. A Experiência gastro ómica é muito importante e não correspondeu, nem de perto às expetativas

2026-01-09 • via Nuitee
A
Ann • couple • fi
8
2026-01-04 • via Nuitee
S
Sandra • couple • pt
9
Pros:

Alojamento, comida, empregados, limpeza

Cons:

Acessos ao hotel

2026-01-02 • via Nuitee
M
Michał • couple • pl
8
2025-12-14 • via Nuitee