Ayres Hotel Laguna Woods - Aliso Viejo

Hotels
9.2 (1541 reviews)
24341 El Toro Road , Laguna Woods , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and festive
Friendly staff
Great location
Delicious breakfast
Cons:
Rude front desk service
Noise from motors
Dated room conditions

Categories

Cleanliness
8.41
Clean and festive atmosphere mentioned in several reviews.
Service
9.38
Generally positive comments about staff friendliness, but one negative experience affecting the elderly guests.
Location
9.92
Many reviews praised the proximity to attractions and the overall safe environment.
Room Quality
8.37
Rooms are comfortable but some reviews mentioned dated conditions.
Amenities
9.4
Positive references to breakfast options and pool facilities.
Value for Money
9.36
Good value insights shared, particularly related to breakfast offerings and overall stay experience.
Food and Beverage
9.41
Numerous positive mentions of breakfast quality, but some noise issues reported.
Overall Experience
9.38
Overall positive stay experiences, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:51

Property Description

Luxurious Amenities

Featuring an outdoor pool, fitness center, and hot tub, Ayres Hotel Laguna Woods offers a blend of relaxation and wellness for guests. Each room is elegantly decorated and equipped with modern conveniences like a 32-inch flat-screen TV, microwave, and refrigerator.

Convenient Facilities

Guests can enjoy free WiFi, 24-hour front desk service, luggage storage, and dry cleaning facilities at this hotel. Whether you're here for leisure or business, Ayres Hotel Laguna Woods ensures a comfortable stay with all the necessary amenities.

Ideal Location

Located just a short drive away from Five Point Amphitheater and Laguna Beach, this hotel offers easy access to popular attractions. With Los Angeles International Airport within proximity, Ayres Hotel Laguna Woods is the perfect choice for your next stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1541 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.38
G
Gabriela family_with_children us
10
2026-08-29 via Nuitee
L
Lori couple us
10
Very pleasant and great breakfast!
Pros:

Very nice

Cons:

Nothing

2026-08-29 via Nuitee
G
gabriela couple at
9
Ok
Pros:

Wir kommen zum 6. mal ins Ayres Hotel, weil ganz einfach alles stimmt. Saubere Zimmer, großzügige Zimmer. Sehr nettes Personal! Sehr gute Lage, ruhig. Immer wieder gerne.

Cons:

Betrifft nicht die Unterkunft sondern einen Gast. Am Freitag 28.9. war ein Gast ab Nachmittag beim Pool. Ca 30 Jahre, Vollbart. Er rauchte die ganze Zeit beim Pool, trank Bier. Er rauchte auch marihuana. Gegen 18 Uhr kam er wieder. Er brachte eine 6er Packung Bier mit, ein schwarze Tasche. In der Tasche war eine Flasche Whisky. Er trank den Whisky aus der flasche und rauchte weiter. Er kam mir seltsam vor und ich hatte Angst ihn anzusprechen. Beim Pool waren auch Kinder. Aufgabe des Hotels ist es diesen Gast auf sein Fehlverhalten anzusprechen. Personal sah ich nirgends.

2026-08-29 via Nuitee
K
Kevin couple us
9
Nice and quiet ……
2026-08-27 via Nuitee
S
Sue couple us
10
A wonderful hotel.
Pros:

We had a wonderful stay at the Ayres in Laguna Woods. The room was very big and even had a wet bar with a microwave and minifridge. The bathroom was commodious with a separate sink area. The staff were polite and friendly. And the hotel was very clean. The breakfast was delicious complete with an omelet station. We highly recommend this great hotel.

2026-08-27 via Nuitee
J
John couple us
9
Comfortable, clean, good breakfast
Pros:

Convenilocation

Cons:

A/C not very quiet

2026-08-26 via Nuitee
A
Alicia couple us
10
We had a delightful stay. The facility was very nice, there was plenty of parking and the staff was very friendly.
Pros:

Well-maintained and well-equipped. Loved having a mini fridge AND a microwave.

Cons:

The first room we were assigned smelled bad but the staff apologized and we were switched to a cleaner room.

2026-08-24 via Nuitee
H
Hannah couple us
1
Pick somewhere else
Cons:

Very outdated & dirty. It’s very clear the rooms or common areas don’t get much attention/aren’t cleaned often. Smells terrible as well

2026-08-24 via Nuitee
G
GEORGIE family_with_children us
10
2026-08-23 via Nuitee
S
Susan couple us
10
Once again was a lovely stay. Exceptionally clean and comfortable with great breakfasts. The staff is great -pleasant an
2026-08-23 via Nuitee
A
Annette couple us
10
2026-08-22 via Nuitee
S
Shelah couple us
10
Will stay at Ayres hotel properties from now on if its an option
Pros:

great location, lots of shops around , great free parking situation, quiet location.
love their motif felt like I was staying in Tuscany with how committed they are to their theme in regards to decorations.
The rooms are huge and the AC is super cold very nice for hot summer days,
their lotion and body wash also smells very good (white tea).
Overall a clean and well maintained property

Cons:

Not much

2026-08-22 via Nuitee
E
Elena couple it
10
ottimo per visitare laguna beach
Pros:

Camera ampia con tutti i servizi
Colazione abbondante e variegata, ma soprattutto ottimo il servizio di happy hour gratuito! coccola gradita e poi finalmente un hotel con AC silenziosa

2026-08-21 via Nuitee
K
Kate solo_traveller pl
9
Spacious rooms, easy parking and useful laundry facilities
Pros:

I had a very pleasant stay at Ayres Hotel Laguna Woods - Aliso Viejo. The room was very spacious, bright and comfortable, with large windows and plenty of natural light.

Parking was easy and there were plenty of spaces available, which was very convenient. I also appreciated that parking was included in the room rate. The hotel itself feels spacious, with wide corridors and plenty of room throughout the property.

Another big plus was the laundry facility. Having a washing machine and dryer available on-site was extremely helpful during my stay.

The location also worked well for me, especially when travelling by car, as it was easy to get around and reach nearby places.

Cons:

The breakfast was quite basic and typical for an American hotel. If you are used to larger European-style hotel breakfasts with a wider selection, the options here may feel rather limited.

I also had an issue during check-out when requesting an invoice. At first, the staff insisted that they could not provide the document, but after some discussion, they eventually issued it. I have booked hotels through Booking.com many times in different countries and have not had this kind of difficulty before. I have also clarified this topic with Booking.com on previous occasions, so I knew which document I was requesting.

In the end, I received the invoice I needed, but it was surprising that I had to insist on it. I think the process could have been handled more smoothly, especially when a guest clearly explains which document they require.

Apart from these points, I had a good experience and found the hotel comfortable and practical.

2026-08-17 via Nuitee
S
SANDRA family_with_children fr
9
Parfait
Pros:

Hôtel très agréable et très calme. Les chambres sont propres et confortables. Le coin piscine et jacuzzi également. Possibilité de manger au bord de la piscine. Beaucoup de choix au petit déjeuner.

Cons:

Rien. Très bien pour une nuit si on ne cherche pas à être près de l’océan.

2026-08-16 via Nuitee
Y
Yvonne family_with_children ie
9
Excellent hotel, would definitely recommend.
Pros:

This is a lovely hotel. The room was good and spacious, very clean and beds/pillows etc were very comfortable. The aircon worked well, the room was quiet and had a microwave, fridge and coffee machine. There were plenty of towels etc and the complimentary toiletries have a lovely smell. There was a lovely outside space for eating breakfast. My niece and nephew loved the pool and the hot tub. It is in a quiet area and there is a supermarket and some fast food restaurants and an Indian restaurant a couple of mins walk away. The staff were friendly and helpful. There was also an unexpected 'happy hour' several of the evenings, with complimentary snacks and drinks. We really enjoyed our stay.

Cons:

There wasn't a safe in the room. And there were no plant milk/yogurt options for breakfast, but I was able to get what I needed across the road in the supermarket.

2026-08-16 via Nuitee
P
Paolo67 solo_traveller it
5
Pros:

Struttura molto grande , con camere spaziose e colazione e parcheggio gratuito. Laguna Beach , raggiungibile in 20 minuti .
Abbiamo tuttavia riscontrato poco personale , anche se molto educato , per una struttura così grande anche a colazione.

Cons:

Assolutamente non gradito e non comprensibile il fatto che le porte di accesso e di uscita, piuttosto rumorose , per il grande parcheggio siano aperte 24 ore, disturbando coloro che hanno le camere vicino alle stesse . Tutta la notte un via vai di persone ( tutti ospiti ??? ) che entrano e escono senza alcun controllo .
Suggeriamo dopo le 10 p.m. e fino alle 8.00 a.m. di permettere l'accesso e l'uscita dall hotel solo tramite l'ingresso principale .
Noi non siamo riusciti a riposare dalle 10.00 pm fino alle 02.00 e dalle 05.00 in poi

2026-08-12 via Nuitee
G
gabrio jordy solo_traveller it
9
2026-08-12 via Nuitee
H
Helen couple us
9
An excellent place to relax and renew.
Pros:

It was a pleasant surprise to have a complimentary happy hour 5-7 pm. Loved the fresh baked cookies!! The breakfast staff were very enthusiastic and inviting and there were so many nice selections. I would have loved it if they had some more plant based options.

Cons:

Our room did have a bit of strange odor and the sheets were a bit damp to the feel. Not sure what it was. But after we ran the AC a bit it did get better.

2026-08-12 via Nuitee
A
Alisha extended_group gb
6
Great location, good that breakfast is included. Nice staff!
Pros:

Great location! Good breakfast, didn’t use the pool or whirlpool but it looked good, staff were friendly and helpful also good that it has guest laundry although I didn’t use it.

Cons:

There was a smell in the room which I think came from the AC unit and it would be good to update so it’s more modern. Also would be good to have more variety of fruit at breakfast and the choice of hard boiled eggs.

2026-08-11 via Nuitee