Occidental Playa de Palma

Hotels
Occidental Hotels and Resorts by Barcelo Hotel Group
8.2 (1591 reviews)
Fra Joan Llabrés, 16 , Playa de Palma , es

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Inconsistent food quality
Room size limitations

Categories

Cleanliness
7.34
Several reviews mention dirty plates and glasses, indicating cleanliness issues.
Service
9.31
Positive comments about helpful and friendly staff.
Location
9.35
Guests frequently highlight the great location as a major advantage.
Room Quality
7.8
Some rooms noted as small and somewhat outdated.
Amenities
7.33
Facilities need improvement, like sauna and gym quality.
Value for Money
8.29
Overall considered good value, especially for cycling trips.
Food and Beverage
6.84
Inconsistent quality in meals, particularly dinner options.
Overall Experience
9.31
General satisfaction with the stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:52

Property Description

Modern Rooms with Balconies
The Occidental Playa de Palma features modern and peaceful rooms, each equipped with a balcony offering scenic views. The bright and comfortable rooms provide the perfect retreat after a day of exploring the nearby beach and attractions.

Wellness and Fitness Amenities
Indulge in relaxation at the hotel's wellness and fitness centre, complete with a sauna, Turkish baths, massage services, and a heated pool in winter. Stay active at the fully equipped cycling centre or take a dip in the outdoor pool set amidst beautiful landscaped gardens.

Diverse Dining and Entertainment Options
Savor a variety of culinary delights at the buffet restaurant, offering local, national, and international cuisines. Explore the vibrant nearby area with numerous dining, shopping, and entertainment options. Don't miss out on the hotel's summer entertainment programme, including captivating evening shows.

To experience the perfect blend of relaxation and excitement, book your stay at Occidental Playa de Palma now!

Important information:

Please note that the baby cots are free to children up to 1 year old, just for apartments and superior rooms.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Please note that Occidental Playa de Palma was formerly known as Barceló Pueblo Park.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1591 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 7.33
Value for Money: 8.29
Food and Beverage: 6.84
Overall Experience: 9.31
R
Roman extended_group ch
5
Pros:

Super Lage

Cons:

Sehr ringhörig hörst alles und ein schlechtes Patchsystem, Zimmerpatch musste mehrmals neu programmiert werden.

2026-05-07 via Nuitee
P
Petra couple de
7
2026-05-06 via Nuitee
R
Reto extended_group ch
6
Pros:

Die Hotelanlage ist schön, etwas in die Jahre gekommen. Sehr zentral und ruhig gelegen. Nahe vom Jubel, Trubel, Strand und Restaurant. Zimmer sauber, schön eingerichtet. Frühstück umfangreich.

Cons:

Service an der Bar sehr unaufmerksam und unfreundlich.

2026-05-06 via Nuitee
J
Julia-Christina extended_group de
10
2026-05-05 via Nuitee
P
Philipp solo_traveller de
10
No Brainer. Wir kommen wieder!
Pros:

Lage. Personal. Frühstück. Komfort.

Cons:

Nichts.

2026-05-03 via Nuitee
T
Tracey solo_traveller es
7
2026-05-02 via Nuitee
A
Aljoscha solo_traveller ch
8
2026-04-30 via Nuitee
D
Dejan extended_group de
8
Es war sehr angenehm, das Essen und die Poolbar sehr gut. Die Mitarbeiter sind sehr engagiert.
Pros:

Das Essen war sehr gut und die Auswahl ausreichend.

Cons:

Im Service war zu wenig Personal. Das Personal muss sehr viel Arbeiten. Besonders neue Mitarbeiter werden alleine gelassen. Die Manager stehen daneben und geben Anweisungen. Ich würde meine Mitarbeiter immer Unterstützen
vor allem wenn sie alleine sind.

2026-04-28 via Nuitee
M
Michael solo_traveller de
9
Pros:

Wir haben uns in diesem Hotel sehr wohl gefühlt. Die Lage ist perfekt. Das Personal sehr nett. Essen war ok. Man findet immer etwas was man mag. Unser Zimmer in einem der Häuser war perfekt.

Cons:

Kleinigkeiten stören mich.. wie z.B. das die Klobürsten nie ausgetauscht werden. Die sind nicht mehr schön. Mini Reparatur Arbeiten werden vernachlässigt. Ansonsten alles super. Kommen gerne wieder

2026-04-28 via Nuitee
R
Rene couple de
3
2026-04-18 via Nuitee
R
Renáta solo_traveller hu
10
Amazing
Pros:

Gyönyörű szálloda, kedves személyzet, finom ételek.

2026-04-14 via Nuitee
E
Egbert extended_group de
9
2026-04-13 via Nuitee
C
Carmelina couple be
7
Pros:

Nourriture et proche de la plage

Cons:

Lenteur des serveurs au bar. Pas de bonjour. Ils débarrassent les tables au lieu de servir

2026-04-12 via Nuitee
3
328janim NONE
8
Early summer and cycling.
Pros:

The staff is good - waiters, cleaners, chefs and bartenders. But there were too few of them now. Spain is known for good customer service in its resorts.

2026-04-10 via Tripadvisor
P
Palzoli solo_traveller hu
8
2026-04-08 via Nuitee
E
Esteve solo_traveller es
10
2026-04-07 via Nuitee
S
Sebastian couple de
8
2026-04-07 via Nuitee
A
Albert solo_traveller de
7
Ich hatte ein paar schöne, sportliche Tage. Die Hotelkosten sind angemessen.
Pros:

Kostenlos Sauna vorhanden. Auch wenn diese schon einige Betriebsstunden hinter sich hat und kein Ruheraum vorhanden ist.

Huerzeler Bike-Station im Hotel.

Cons:

Frühstückskaffee schmeckt nicht.
Vielleicht mal im Barcelona Lanzarote nachfragen, welche Bohnen sie dort verwenden. Dort ist der Kaffee bedeutend besser. Ich meine, es sind die selben Kaffeeautomaten.

2026-04-04 via Nuitee
M
mastersonfamily12 NONE
10
Great Stay
Pros:

We had a wonderful stay, even though it was a single night before moving further inland. It's proximity to the airport is handy, though parking is off property.

2026-04-02 via Tripadvisor
R
Raúl solo_traveller es
10
Pros:

Todoo

Cons:

Nada

2026-04-02 via Nuitee