Occidental Playa de Palma

Hotels
•
Occidental Hotels and Resorts by Barcelo Hotel Group
8.2 (1558 reviews)
Fra Joan Llabrés, 16 , Playa de Palma , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Inconsistent food quality
Room size limitations

Categories

Cleanliness
7.34
Several reviews mention dirty plates and glasses, indicating cleanliness issues.
Service
9.31
Positive comments about helpful and friendly staff.
Location
9.35
Guests frequently highlight the great location as a major advantage.
Room Quality
7.8
Some rooms noted as small and somewhat outdated.
Amenities
7.33
Facilities need improvement, like sauna and gym quality.
Value for Money
8.29
Overall considered good value, especially for cycling trips.
Food and Beverage
6.84
Inconsistent quality in meals, particularly dinner options.
Overall Experience
9.31
General satisfaction with the stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:52

Property Description

Modern Rooms with Balconies
The Occidental Playa de Palma features modern and peaceful rooms, each equipped with a balcony offering scenic views. The bright and comfortable rooms provide the perfect retreat after a day of exploring the nearby beach and attractions.

Wellness and Fitness Amenities
Indulge in relaxation at the hotel's wellness and fitness centre, complete with a sauna, Turkish baths, massage services, and a heated pool in winter. Stay active at the fully equipped cycling centre or take a dip in the outdoor pool set amidst beautiful landscaped gardens.

Diverse Dining and Entertainment Options
Savor a variety of culinary delights at the buffet restaurant, offering local, national, and international cuisines. Explore the vibrant nearby area with numerous dining, shopping, and entertainment options. Don't miss out on the hotel's summer entertainment programme, including captivating evening shows.

To experience the perfect blend of relaxation and excitement, book your stay at Occidental Playa de Palma now!

Important information:

Please note that the baby cots are free to children up to 1 year old, just for apartments and superior rooms.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Please note that Occidental Playa de Palma was formerly known as Barceló Pueblo Park.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1558 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 7.33
Value for Money: 8.29
Food and Beverage: 6.84
Overall Experience: 9.31
M
Markus • solo_traveller • de
5
Bestenfalls Mittelmaß, Essen besser auswärts
Pros:

Die Lage des Hotels ist zentral gelegen, wobei es für unseren Radsport Urlaub nicht unbedingt wichtig war

Cons:

Das Frühstücksbuffet ist in kürzester Zeit immer gleich leer geräubert und wird auch kaum nachgefüllt oder aufgeräumt.
Oft gibt es auch keine Müsli-Schalen mehr.
Die Eier-Speisen werden frisch zubereitet und schmecken auch gut.
Der Kaffee ist allerdings unterirdisch schlecht!
Da bekommt man aus einem Automaten eine maximal lauwarme Instant Plörre, welche wirklich ungenießbar ist.
Wir hatten alle Varianten durchprobiert.
Das Abend-Buffet gestaltet sich ähnlich wie beim Frühstück.
Das Essen ist allgemein maximal lauwarm und das Buffet sieht innerhalb kürzester Zeit schlimm aus. Geschmacklich alles bestenfalls Mittelmaß. Kulinarisch echt enttäuschend!
Mein Zimmer war sauber und geräumig. Allerdings war der Aufgang zu meinem Zimmer in einem der Bungalows die ganze Woche mit Taubenkot vollgesch…
Das Personal ist durchwegs freundlich, besonders an der Rezeption .
Ich kann mir nur vorstellen, dass hier ein Hotel-Management am Werk ist, welches kaum Ahnung von ihrem Job hat oder es ist vollkommene Ignoranz.

2026-03-13 • via Nuitee
H
hector • couple • es
9
2026-03-13 • via Nuitee
S
Stephan • solo_traveller • de
8
Gutes Preis-Leistungsverhältnis für einen Kurztrip
Pros:

Bett, Schwimmbad, Fitnessraum und Lage

Cons:

Zimmer war renovierungsbdürfig

2026-03-13 • via Nuitee
S
sabine • solo_traveller • de
8
2026-03-10 • via Nuitee
P
Pavel • couple • cz
7
2026-03-09 • via Nuitee
D
Daniel • solo_traveller • de
10
Pros:

Das Personal war sehr lieb

Cons:

Klimaanlage nicht auf dem Zimmer, war Mega Heiß dort.

2026-03-08 • via Nuitee
R
Road26049080663 • Solo travel
2
Second thought on staying here
Pros:

I tried and it sucked. The room was tiny. Breakfast was horrible…

2026-03-07 • via Tripadvisor
C
conny2026 • NONE • Oberhausen, North Rhine-Westphalia
6
I strongly recommend ear plugs, if you don't want to be part of your neighbors life. They really put a lot of effort int
Pros:

They really put a lot of effort into offering a varied menue. However, pan-fried food is never actally pan-fried. It is always cooked through. Who wants to eat overcooked dry tuna?

2026-03-05 • via Tripadvisor
C
Caata007 • family_with_children • es
7
Pros:

Nos cambiaron sin problema la habitación por una planta baja.
Y nos encantó el detalle que nos dieron a la salida.
Muchas gracias.

2026-03-04 • via Nuitee
W
Wolfgang • couple • at
8
2026-03-04 • via Nuitee
W
Wolfgang • couple • at
8
2026-03-04 • via Nuitee
M
Maurice • extended_group • de
10
Jederzeit wieder, wenn der Preis weiterhin fair ist!
Pros:

Wer sich am Ballermann auskennt weiß, wie schwer es sein kann, ein gutes, günstiges und dann noch von der Leistung auch so gutes Hotel zu finden, was Essen, Service etc. angeht.
Das alles findet man hier!

Cons:

Der Sportraum könnte etwas besser ausgestattet sein - aber das ist ein typisch "Hotel-Gym-Syndrom" glaube ich.

2026-03-02 • via Nuitee
M
marie therese • family_with_children • ch
5
Personnel sympa, mobilier vieux et ascenseur, manque d'hygiène de la vaisselle
Pros:

Assez varié , personnel sympa et à l'écoute, dîner assez varié, pas loin de l'aéroport, informations reçues avec gentillesse , sourire et réspect

Cons:

Mobilier de la chambre vieillot, chambre un peu petite, la porte qui fait bcp de bruit à la fermeture l'ascenseur qui fait des bruits bizzares tellement c'est vieux
Manque d'hygiène de la vaisselle

2026-03-01 • via Nuitee
C
Christoph • couple • at
7
Cons:

Man hört alles aus den anderen Zimmern durch. Sehr hellhörig

2026-03-01 • via Nuitee
J
Janine • couple • de
8
2026-03-01 • via Nuitee
M
Mónica • solo_traveller • es
9
Pros:

La tranquilidad y que el agua de la piscina es caliente

2026-03-01 • via Nuitee
F
Francisco Javier • solo_traveller • es
10
Pros:

Lla atención de personal es exquisita, tenía un problema con mi reserva....un mes por mi culpa y me lo solucionaron sin problema.
Gracias

2026-02-27 • via Nuitee
A
Andreas • extended_group • de
7
Alles okay
2026-02-27 • via Nuitee
V
Valach • couple • sk
8
Skvelý nápad
Pros:

Aj keď hotel je starší nie starý tak vybavenie bolo dostačujúce. Personál veľmi milý a fakt ochotný.
Kuchyňa skvelá tam nieje čo dodať.
Poloha a okolie je top.

Cons:

Trochu by bolo treba na izbách spraviť revíziu si tam už nedostatky.

2026-02-26 • via Nuitee
N
Nadine • solo_traveller • de
8
2026-02-25 • via Nuitee