Occidental Playa de Palma

Hotels
•
Occidental Hotels and Resorts by Barcelo Hotel Group
8.2 (1650 reviews)
Fra Joan Llabrés, 16 , Playa de Palma , es
+34 971 26 17 00

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Inconsistent food quality
Room size limitations

Categories

Cleanliness
7.34
Several reviews mention dirty plates and glasses, indicating cleanliness issues.
Service
9.31
Positive comments about helpful and friendly staff.
Location
9.35
Guests frequently highlight the great location as a major advantage.
Room Quality
7.8
Some rooms noted as small and somewhat outdated.
Amenities
7.33
Facilities need improvement, like sauna and gym quality.
Value for Money
8.29
Overall considered good value, especially for cycling trips.
Food and Beverage
6.84
Inconsistent quality in meals, particularly dinner options.
Overall Experience
9.31
General satisfaction with the stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:52

Property Description

Modern Rooms with Balconies
The Occidental Playa de Palma features modern and peaceful rooms, each equipped with a balcony offering scenic views. The bright and comfortable rooms provide the perfect retreat after a day of exploring the nearby beach and attractions.

Wellness and Fitness Amenities
Indulge in relaxation at the hotel's wellness and fitness centre, complete with a sauna, Turkish baths, massage services, and a heated pool in winter. Stay active at the fully equipped cycling centre or take a dip in the outdoor pool set amidst beautiful landscaped gardens.

Diverse Dining and Entertainment Options
Savor a variety of culinary delights at the buffet restaurant, offering local, national, and international cuisines. Explore the vibrant nearby area with numerous dining, shopping, and entertainment options. Don't miss out on the hotel's summer entertainment programme, including captivating evening shows.

To experience the perfect blend of relaxation and excitement, book your stay at Occidental Playa de Palma now!

Important information:

Please note that the baby cots are free to children up to 1 year old, just for apartments and superior rooms.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Please note that Occidental Playa de Palma was formerly known as Barceló Pueblo Park.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

8.2
Based on 1650 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 7.33
Value for Money: 8.29
Food and Beverage: 6.84
Overall Experience: 9.31
U
Ute • solo_traveller • de
8
Pros:

Die Hotelanlage ist sehr schön, unsere Familie war in einem zweistöckigen Gebäude und in dem vierstöckigen Hauptgebäude untergebracht.

Cons:

Das Bad im Appartement im zweistöckigen Gebäude ist schon in die Jahre gekommen.

2026-09-11 • via Nuitee
J
JACQUES • couple • fr
9
Très belle destination
Pros:

L'appartement choisi était spacieux, propre, confortable. La literie était très confortable et petit plus 2 téléviseurs avec plusieurs chaines Françaises.
Les buffets matin, midi et soir sont gigantesques en thermes de quantité. La qualité est très correcte.
La plage est à 200m à pied.
Beaucoup d'équipements Spa, piscines, salle de sport..... sont à dispositions

Cons:

La consigne de ne pas réserver les places autour de la piscine n'a pas été respectée de la semaine Un affichage a été apposé sur chaque transat la veille au soir de notre départ et le matin de notre départ les transats étaient libres, dommage d'avoir attendu une semaine pour ce rappel

2026-09-11 • via Nuitee
N
Nina • extended_group • at
9
Ansonsten sehr schöne Anlage, bequeme Betten und super poolanlage - super lage
Pros:

Sehr groß und gemütlich

Cons:

Bad war leider etwas dreckig

2026-09-11 • via Nuitee
K
Kai • extended_group • de
8
2026-09-10 • via Nuitee
J
Jenny • family_with_children • gb
3
Had to stay here due to cancelled flight - not a 4* hotel
Pros:

The lobby is nice.

Cons:

Had to stay here due to a cancelled flight and on booking it looked nice and had 4* so gave it a shot. But the rooms were dingy and the and window didn’t lock as well as the air con didn’t work. So many people smoking on balconies and in communal areas. Location not good for a family at all. No idea how this is a 4*.

2026-09-10 • via Nuitee
M
Melanie • family_with_children • at
10
2026-09-09 • via Nuitee
S
Schultz • extended_group • de
8
Wir würden wieder dort buchen, weil der Gesamteindruck sehr gut war.
Pros:

Der Service war hervorragend. Auch dass es Wasserspender gab. Das Frühstück war sehr gut. Die Auswahl war hervorragend, mit täglichen Highlights.

Cons:

Die Unterkunft ist schon etwas älter, mit lauter Klimaanlage.

2026-09-09 • via Nuitee
A
Alexa • couple • de
4
Wir waren etwas enttäuscht von der Unterkunft. . Das Preis-Leistungs-Verhältnis
Pros:

Der Pool ist wunderbar, großzügig und fügt sich gut in die Landschaft.

Cons:

Das Zimmer ist renovierungsbedürftig, es war laut morgens, weil wir unser Zimmer neben einem Putzraum hatten mit und die Wände dünn sind. Auch die Zimmernachbarn konnten wir beim Sprechen verstehen. Da Personal war - von wenigen sehr freundlichen Personen abgesehen- gelangweilt und wenig Service orientiert.

2026-09-08 • via Nuitee
K
Kati • extended_group • de
7
Alles in allem ok
Pros:

Tolle Lage Frühstück super

Cons:

Zimmer waren sehr alt und sehr spärlich eingerichtet für ein 4 Sterne Hotel

2026-09-07 • via Nuitee
I
Irene • couple • at
8
Pros:

Personal war sehr freundlich, alles sehr sauber, Essen war auch gut, aber es könnte mehr Auswahl für ein 4 Sterne Hotel geben

Cons:

Die Apartments sind schon etwas in die Jahre gekommen und es gab keinen Spiegel außer dem im Bad. Die Poolanlage ist OK, Liegen sollten mit Auflagen sein bei 4 Sterne.

2026-09-04 • via Nuitee
U
Uli Ziegaus • solo_traveller • de
7
Ist in Ordnung
Pros:

Anlage war ganz schön und das Frühstücksbuffet war rießig!
Lage ist auch gut.

Cons:

Am Zimmer hat es schlecht gerochen.
Im Fitnessstudio hat kein einziges Gerät funktioniert. (Laufband, Fahrrad, Stepper)

2026-09-03 • via Nuitee
R
Ryo • extended_group • ch
10
I can totally recommend the stay there for friends, families or alone.
Pros:

It had lots of activities like 2 pools and a fitness room and the accommodation itself was very pleasant. The breakfast was fabulous, staff were very nice especially the receptionist. The location itself was very well centered and all in all perfect distance to everything.

2026-09-02 • via Nuitee
M
Myrte • solo_traveller • nl
7
2026-09-01 • via Nuitee
B
Benoît • extended_group • fr
9
2026-08-31 • via Nuitee
P
Pelle • family_with_children • se
9
The whole team on the hotel was fantastic
Pros:

The breakfast was fantastic

2026-08-30 • via Nuitee
D
Dominic • extended_group • at
7
2026-08-28 • via Nuitee
L
Lili • extended_group • ca
4
Well located resort with a pleasant pool area near the beach but extremely overpriced, too many things (like any drinks
Pros:

Resort was well located close to the beach and many shops and restaurants, with a lot of nightlife. Nice pool area, despite loungers not always being available. Food was decent for a buffet.

Cons:

Very overpriced, especially as drinks are not included in any meal except breakfast, and even for AI, alcoholic drinks were half price but not included! Beds weren’t very comfortable, especially the sofa bed. Staff wouldn’t let anyone check in before 3 pm. There were huge lineups when we went to check in (after waiting over an hour - they did let us into the pool area) and it was very slow. A girl passed out while standing in line, and the staff didn’t even help her! Some of the food was subpar, although some dishes were pretty good for a buffet. Lots of noise coming from the street, including late st night, rooms not well insulated.

2026-08-28 • via Nuitee
S
Sabrina • solo_traveller • at
10
Pros:

Super tolle Lage aber doch ruhig und sehr nett

2026-08-27 • via Nuitee
I
Icíar • solo_traveller • es
9
Pros:

Me encantó la camarera de piso: Cosmina, una chica excelente, trabajadora, atenta y siempre con una sonrisa. Mejor imposible

Cons:

No tengo nada malo que decir.
Todo perfecto

2026-08-25 • via Nuitee
D
Dóra • family_with_children • hu
9
Pros:

A reggeli hihetetlen választékos volt. Nagyon finomakat ettünk.
Az esti programok (előadók) mind jó választás volt.
Elhelyezkedés teljesen rendben, közel a part, boltok, éttermek, reptér

Cons:

A szoba egy kicsit szűkös volt.

2026-08-24 • via Nuitee