Executive Hotel Cosmopolitan Toronto

Hotels
8.1 (3736 reviews)
8 Colborne Street , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Affordable stay
Cons:
Noise issues
Limited facilities
No restaurant or bar
Cleanliness concerns

Categories

Cleanliness
7.75
Multiple guests mentioned cleanliness concerns, including issues with the floors and the upkeep of the facilities.
Service
9.05
Several reviews highlighted friendly and accommodating staff, contributing positively to the overall experience.
Location
9.25
Guests consistently praised the hotel's prime downtown location, emphasizing its convenience.
Room Quality
8.25
Generally positive remarks about room comfort, though some noted issues like noise and bed comfort.
Amenities
7.25
Limited facilities and missing essentials in kitchenettes were noted negatively.
Value for Money
8.25
Guests appreciated the overall value in relation to location and room size, despite some issues.
Food and Beverage
6.75
Lack of on-site dining options led to a lower score in this category.
Overall Experience
8.25
Most guests felt satisfied overall despite minor inconveniences and would consider staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-14 06:40

Property Description

Luxurious Suites with Kitchenettes and Living Rooms
The Executive Hotel Cosmopolitan Toronto offers spacious suites with kitchenettes and living rooms, providing guests with the comfort and convenience of a home away from home.

Fine Dining at Viv Restaurant & Bar
Indulge in a culinary experience at Viv Restaurant & Bar, conveniently located just off the lobby. Enjoy delicious meals and crafted cocktails in a stylish and inviting atmosphere.

Relaxation at SpaZen
Unwind and rejuvenate at the full-service on-site SpaZen, where guests can pamper themselves with a variety of luxurious spa treatments and massages.

Experience luxury and convenience in the heart of downtown Toronto at Executive Hotel Cosmopolitan. Book your stay now for an unforgettable experience.

Important information:

The booking credit card and cardholder must present valid ID at check-in.
The service fee includes:
• High speed wireless internet, hotel-wide
• In room Keurig coffee and tea
• Use of Fitness Room
• Local phone calls
• Robes and slippers for use in guest room.
Pet Policy (Dogs only): A charge of CAD $25 is applied per night per pet and / or A flat fee of cad $200 is applied for pets staying 8 days or longer.
All special requests are subject to availability and additional charges may apply.
A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 business days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
The spa Operating hours are:
-Sunday to Tuesday – 10am to 6pm
-Wednesday to Thursday – 10am to 7pm
-Friday to Saturday – 10am to 8pm
-Holidays: by appointment request only
Please note: The restaurant is closed until further notice and no room service available at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 13 years old stay for free when using an available extra bed.
    People 14 years old and over stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3736 reviews
Cleanliness: 7.75
Service: 9.05
Location: 9.25
Room Quality: 8.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.25
D
Darlene solo_traveller ca
10
Great hotel and staff!
Pros:

Central in the city, could walk to all venues.

Cons:

N/A

2026-08-08 via Nuitee
S
Sian extended_group gb
7
Central location
Pros:

Central location made it easy to access everything by foot. Room had washer/ tumble dryer which was handy.

Cons:

Expensive for a hotel with few facilities

2026-08-08 via Nuitee
M
Marja family_with_children us
9
Perfect hotel!
Pros:

It’s at a great location!

Cons:

They are doing major demolition work across the street and it is VERY loud. Starting very early in the morning!

2026-08-07 via Nuitee
N
NATACHA extended_group fr
6
2026-08-07 via Nuitee
B
Billb1966 solo_traveller ca
9
2026-08-07 via Nuitee
J
joanne family_with_children nz
3
Disappointing
Pros:

Location
Nostalgia

Cons:

No safe no tea coffee facilities in the room
Shower pressure terrible
Ever time you flushed the toilet handle stuck or pulled out
No room service no facilities to have breakfast
Lobby bar was shut went to roof top bar was told fully booked and not run by hotel so couldn’t offer us a table and then mezzanine floor had restaurant but again independent to hotel and not able to buy a drink and take it mezzanine area to sit quietly had to be in loud restaurant
Pool was not easily accessible
When checking in staff face no brief on hotel
When I spoke about toilet being broken was basically told I booked through a third party booking.com and had to contact them as we only stayed for one night at end of our holiday there was no point

2026-08-07 via Nuitee
R
Riccardo couple us
7
2026-08-06 via Nuitee
S
Singh couple in
10
2026-08-05 via Nuitee
A
ahmed couple ca
8
2026-08-05 via Nuitee
N
nadir solo_traveller sa
10
Pros:

Location, Staff,clean

Cons:

None

2026-08-05 via Nuitee
A
Alice solo_traveller it
8
2026-08-04 via Nuitee
D
Dennis family_with_children ca
7
2026-08-04 via Nuitee
H
Henrique Eduardo extended_group br
9
2026-08-04 via Nuitee
D
Doris solo_traveller ch
7
2026-08-04 via Nuitee
C
Christer family_with_children se
8
2026-08-03 via Nuitee
L
Lux Yuting couple ca
10
2026-08-03 via Nuitee
J
Jesper solo_traveller se
8
Pros:

Rymligt och praktiskt med eget kök. Med bäddsoffan funkade det utmärkt att bo 3 i rummet. Trevlig personal.

2026-08-03 via Nuitee
S
Sergii couple ca
9
2026-08-03 via Nuitee
J
Jenna couple ca
5
It was okay but I won’t stay again.
Pros:

Staff were friendly and fast check in

Cons:

No parking for truck, room was not overly clean, bed was uncomfortable and made a ton of noise, no black out curtains and you can hear all the traffic

2026-08-02 via Nuitee
T
Thole family_with_children de
7
Mega Lage des Hotels. Ansonsten macht das Hotel auf Luxushotel und bietet dabei Mittelklasse.
Pros:

Lage top. Zimmer waren sauber. Aussicht aus dem Zimmer war super.

Cons:

Personal sehr unterschiedlich gut. Teilweise hatte man das Gefühl, dass einem nicht wirklich geholfen werden soll. Erst nach mehrmaligen Hinweisen wurde fehlendes Handtuch nachgeliefert. Ausstattung beinhaltete nur das allernötigste mit dem Hinweis, dass fehlende Sachen gebracht werden.

2026-08-02 via Nuitee