Protur Roquetas Hotel & Spa

Hotels
•
Protur Hotels
8.6 (844 reviews)
Urbanización Playa Serena, 93 , Roquetas de Mar , es

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with food quality
Minor cleanliness concerns

Categories

Cleanliness
8.21
Some minor issues mentioned with ants and the spa not functioning properly.
Service
9.18
Staff were described as very helpful and attentive, enhancing guest experience.
Location
8.72
The location was frequently praised as fabulous and well-situated.
Room Quality
8.37
Rooms were generally comfortable but noted to be dim in some cases.
Amenities
8.7
Facilities and amenities were mostly regarded positively, with some comments on the small spa.
Value for Money
8.76
Overall quality of services reflects good value for the price.
Food and Beverage
7.71
Mixed reviews on food quality, particularly regarding the Italian restaurant.
Overall Experience
9.18
Most guests had a great time and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:25

Property Description

Luxurious Beachfront Retreat

Unwind at the Biomar Spa
Indulge in ultimate relaxation at the Biomar spa with saunas, indoor pools, and a chill-out area.

Gourmet Dining and Entertainment
Savor delectable meals at the buffet restaurant and themed dining options. Enjoy a refreshing drink at the lounge bar or pool bar.

Prime Location and Modern Comfort
Located in the vibrant Roquetas de Mar, enjoy modern amenities like free WiFi, flat-screen TVs, and private balconies. The town center is just a short stroll away.

Book your stay at the Protur Roquetas Hotel & Spa for a luxurious seaside getaway!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.6
Based on 844 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.37
Amenities: 8.7
Value for Money: 8.76
Food and Beverage: 7.71
Overall Experience: 9.18
P
Peter • extended_group • gb
8
Pros:

Food choice was very good, very helpful staff.

Cons:

Wifi would drop out and had to keep reconnecting.

2026-01-19 • via Nuitee
L
Leopoldo Manuel • couple • es
10
maravilloso
Pros:

Todo perfecto, cumplio con creces nuestras expectativas, las comidas muy bien, pero sobre todo la atencion de todo el personal del hotel, para repetir.

Cons:

nada

2026-01-19 • via Nuitee
R
Rosa • couple • es
9
recomendable
Pros:

Mucho, repetiría

Cons:

Q no dispongan de botellas de agua, solo con dispensadores

2026-01-19 • via Nuitee
M
MARCO • solo_traveller • it
9
2026-01-19 • via Nuitee
L
Leopoldo Manuel • couple • es
10
Pros:

todo excelente, sobre todo la atencion del personal, sitio muy recomendable, para repetir.

Cons:

nada

2026-01-19 • via Nuitee
S
Sandra • couple • es
5
No volvería … no merece las 5 estrellas
Pros:

El trato de Manolo y algún personal más, pero en el bar había una señora que se llamaba Olga, que tenía una manera de hablar a los clientes regular

Cons:

Nos dieron la habitación en la planta baja enfrente de el mini club, por la siesta no descansabas y por la noche daban las 1 de la madrugada y seguían allí

2026-01-19 • via Nuitee
O
oscar • solo_traveller • es
9
MUY COMODO en todos los aspectos.
Pros:

Todo en general muy correcto, el personal en general muy amable.

2026-01-15 • via Nuitee
W
Winston • solo_traveller • gb
10
Tranquil,peaceful,enjoyable, staff very helpful and very comfortable
Pros:

Everything

Cons:

nothing

2025-11-19 • via Nuitee
C
Corredera • couple • es
8
2025-11-14 • via Nuitee
L
Laura • couple • nl
10
Pros:

Alles, vriendelijk personeel en behulpzaam.
Wij hadden half pension en het eten was fantastisch. Voor ieder zijn wil wel iets lekkers. Hebben ook alweer geboekt voor volgend jaar september 2026

Cons:

Niets

2025-11-06 • via Nuitee
M
MarioBross • couple • es
9
A tope en el Protur Roquetas
Pros:

La ubicación de la habitación superbien. Todo nos gustó. El buffet muy bien en general. Y la gente de la plancha y los camareros muy majos

Cons:

Ninguna pega

2025-11-01 • via Nuitee
E
Emilio • couple • es
8
2025-10-30 • via Nuitee
E
el villa • couple • es
9
Pros:

Todo

2025-10-30 • via Nuitee
J
Jeraevma • couple • es
10
Un hotel espectacular 👌
Pros:

En general todo estaba genial 😁

Cons:

😁😁😁😁😁

2025-10-27 • via Nuitee
J
Jose omar • family_with_children • es
10
2025-10-25 • via Nuitee
C
Christopher • couple • es
8
We had a good time and will probablty return in the future.
Pros:

The booking staff were very good and fully obliged us with our request for a sea view and a room next to our friends who flew out from England.
All staff were attentive and very pleasant.

Cons:

Breakfast good but dinner had lots of choice but not 5 star standard.
Finding the hotel and it's entrance was difficult even with google maps.
Trying to find the garage door exit button was hard to find, it needs to be well signed. For future guests it is on a pillar back from the door.
The room needed a ceiling light, it was a bit dim.

2025-10-17 • via Nuitee
A
Alla • family_with_children • de
9
2025-10-12 • via Nuitee
S
Susana • couple • es
9
Pros:

Las instalaciones y la habitación

Cons:

Poca luz en el salón de la suite
La animación

2025-10-12 • via Nuitee
T
Thahbir • family_with_children
10
Pros:

Staff were amazing, very helpful and friendly.

Room was very large and comfortable, we had the jacuzzi room.

Massage from Theresa was wonderful.

Buffet and restaurant were varied throughout the week and tasty. Staff at the restaurant were great too.

Very nice family friendly hotel

2025-10-11 • via Nuitee
C
carmen • couple • es
10
Unos días para recordar
Pros:

Todo el hotel en general , la animación y el bufet perfecto

2025-10-10 • via Nuitee