DoubleTree by Hilton Florence Metropole

Hotels
•
Doubletree by Hilton
8.1 (618 reviews)
Via Del Cavallaccio 36 , Florence , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Weak breakfast offerings
Location may be inconvenient for some

Categories

Cleanliness
8.18
Guests commented on clean rooms but some found rooms a bit noisy.
Service
9.15
The staff was generally described as kind and helpful.
Location
7.69
Some reviews noted the location was a bit far from the city center.
Room Quality
8.14
Rooms were described as comfortable with some issues reported on amenities.
Amenities
7.67
Lack of a swimming pool and fitness room noted as negative points.
Value for Money
8.13
Mixed reviews on value, with some feeling it did not meet expectations.
Food and Beverage
7.18
Breakfast was often criticized; some found the menu limited.
Overall Experience
8.65
Many guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:20

Property Description

Luxurious Rooms and Wellness Area
Experience spacious rooms with wood floors and marble bathrooms at the Hilton Florence Metropole. Relax in the wellness area with a 24-hour gym to unwind after a day of exploring Florence.

Delicious Dining Options
Indulge in buffet-style breakfast at the hotel's restaurant offering Florentine dishes and international cuisine. Enjoy snacks and drinks at the indoor cocktail bar, perfect for a relaxing evening after a day of sightseeing.

Convenient Location
Located just 2 km from the A1 motorway exit, the Hilton Florence Metropole is a convenient 10-minute drive from San Donato Park and Florence Peretola Airport. Book now to experience luxury and convenience in the heart of Florence.

Important information:

The shuttle is a 34-seater bus. Reservations for this service is required at least 1 day prior to arrival. The hotel is not responsible for any changes or cancelations of this shuttle service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 618 reviews
Cleanliness: 8.18
Service: 9.15
Location: 7.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 8.65
L
lucy • solo_traveller • gb
10
Pros:

Felt veey luxurious and staff were all extremely helpful. The room was extremely comfortable and well equipped

Cons:

Nothing

2026-05-29 • via Nuitee
A
ARİF SELÇUK • couple • tr
10
2026-05-29 • via Nuitee
C
Catherine • extended_group • gb
8
2026-05-27 • via Nuitee
M
Marco • solo_traveller • it
6
Pros:

La camera è confortevole e i letti molto buoni

Cons:

Il prezzo è esagerato

2026-05-27 • via Nuitee
Z
Zainab • extended_group • gb
8
2026-05-24 • via Nuitee
C
chanafab • solo_traveller • it
6
Pros:

Nel complesso un bell'hotel

Cons:

Bagno sporco non pulito bene

2026-05-23 • via Nuitee
B
Benny • extended_group • be
8
Leuke , iets meer prijzige accomodatie dichtbij firenze! Shuttlebus is grootste pluspunt
Pros:

Leuke locatie!
Super goed geregeld dat er een shuttle busje naar de tram reed, heel vriendelijke personeel ook!

Cons:

Prijs aan de hoge kant.
Ontbijt niet heel uitgebreid.
Kamers paar zaken niet op orde, airco kon je in de nacht niet afzetten, sprong hele tijd weer aan.
Lekkage in de badkamer.
Wel heel vriendelijk personeel en je kon alles vragen,

2026-05-22 • via Nuitee
P
Petrov • couple • dk
10
2026-05-20 • via Nuitee
A
ALBERTO • couple • it
9
2026-05-18 • via Nuitee
J
Jerome • solo_traveller • fr
10
Deux nuits en séjour pro avec confort et simplicité
Pros:

L’accueil et l’adaptabilité du personnel

Cons:

RAS

2026-05-14 • via Nuitee
A
Aniko • solo_traveller • at
9
2026-05-13 • via Nuitee
O
Oded • couple • nl
10
Pros:

Every thing

2026-05-12 • via Nuitee
D
Derviş • couple • tr
8
2026-05-09 • via Nuitee
D
Duane • couple • us
10
Slept soundly highly recommend
Pros:

We arrived very late at night due to several air delays and they had a lovely room for us.

Cons:

We didn't stay long enough

2026-05-07 • via Nuitee
P
Panzieri • couple • it
7
2026-05-06 • via Nuitee
S
Scquizzato • couple • it
10
2026-05-04 • via Nuitee
J
Jonathan • couple • us
7
2026-05-03 • via Nuitee
M
MOHAMED • couple • ca
9
2026-05-03 • via Nuitee
A
Arsen • couple • be
7
Cons:

Open bathroom, impossible to get proper privacy

2026-05-01 • via Nuitee
T
Takehito • solo_traveller • fr
9
2026-05-01 • via Nuitee