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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Babysitting/child services
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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Lockers
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Toilet with grab rails
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Public transport tickets
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Kid-friendly buffet
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Emergency cord in bathroom
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Paid WiFi
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Rooms and Wellness Area
Experience spacious rooms with wood floors and marble bathrooms at the Hilton Florence Metropole. Relax in the wellness area with a 24-hour gym to unwind after a day of exploring Florence.
Delicious Dining Options
Indulge in buffet-style breakfast at the hotel's restaurant offering Florentine dishes and international cuisine. Enjoy snacks and drinks at the indoor cocktail bar, perfect for a relaxing evening after a day of sightseeing.
Convenient Location
Located just 2 km from the A1 motorway exit, the Hilton Florence Metropole is a convenient 10-minute drive from San Donato Park and Florence Peretola Airport. Book now to experience luxury and convenience in the heart of Florence.
The shuttle is a 34-seater bus. Reservations for this service is required at least 1 day prior to arrival. The hotel is not responsible for any changes or cancelations of this shuttle service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in all areas and charges are applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Room was nice, view was great. It was clean and comfortable. Didn’t have breakfast but my friend said it was good.
Location could be better. There was a shuttle to the tram stop and supermarket but it didn’t run all night so you have to get an uber to get there when it wasn’t running. The tap in tub was leaking and could not switch off the AC! The humming sound was very annoying at night. Didn’t have the breakfast or use the pool so can’t comment on those unfortunately 😔.
Tutto
Nulla
Spacious, breakfast and concierge, reception staff, quite space
Can be cleaner, sheets were not changed when we reached and had to tell about more towels daily as we were 3 people
Ładnie, czysto, piękny widok z okna. Miła obsługa na recepcji. Podziemny parking za dodatkową opłatą. Świetna lokalizacja.
My wife and I enjoyed our stay from 6-9 June. The hotel was clean and our room was nice with a King bed. The staff was very friendly and helpful to us when needed, and the hotel shuttle to the tram station is a nice option to have to be able to get around the city. There is a nice restaurant on site and the lounge/bar area on the ground floor is nice as well. We would stay there again!
It was nice. We liked the breakfast, room was clean, they had a nice shuttle service
AC only controlled by staff and I need to call reception everytime I need to adjust the tempreture. I didn't like that very much
Everyone here was great! The hotel was very nice! The executive lounge was a HUGE bonus! Wine and beer in the evening! Everyone at the front desk is AWESOME! Bathroom was great and room is clean and the AIR CONDITIONER worked so well!!! Thank you Doubletree in Florence! I would recommend to anyone!
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