DoubleTree by Hilton Florence Metropole

Hotels
•
Doubletree by Hilton
8.1 (546 reviews)
Via Del Cavallaccio 36 , Florence , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Weak breakfast offerings
Location may be inconvenient for some

Categories

Cleanliness
8.18
Guests commented on clean rooms but some found rooms a bit noisy.
Service
9.15
The staff was generally described as kind and helpful.
Location
7.69
Some reviews noted the location was a bit far from the city center.
Room Quality
8.14
Rooms were described as comfortable with some issues reported on amenities.
Amenities
7.67
Lack of a swimming pool and fitness room noted as negative points.
Value for Money
8.13
Mixed reviews on value, with some feeling it did not meet expectations.
Food and Beverage
7.18
Breakfast was often criticized; some found the menu limited.
Overall Experience
8.65
Many guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:20

Property Description

Luxurious Rooms and Wellness Area
Experience spacious rooms with wood floors and marble bathrooms at the Hilton Florence Metropole. Relax in the wellness area with a 24-hour gym to unwind after a day of exploring Florence.

Delicious Dining Options
Indulge in buffet-style breakfast at the hotel's restaurant offering Florentine dishes and international cuisine. Enjoy snacks and drinks at the indoor cocktail bar, perfect for a relaxing evening after a day of sightseeing.

Convenient Location
Located just 2 km from the A1 motorway exit, the Hilton Florence Metropole is a convenient 10-minute drive from San Donato Park and Florence Peretola Airport. Book now to experience luxury and convenience in the heart of Florence.

Important information:

The shuttle is a 34-seater bus. Reservations for this service is required at least 1 day prior to arrival. The hotel is not responsible for any changes or cancelations of this shuttle service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 546 reviews
Cleanliness: 8.18
Service: 9.15
Location: 7.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 8.65
K
Kareem • solo_traveller • eg
6
2026-02-11 • via Nuitee
J
Jessica • couple • it
8
2026-02-09 • via Nuitee
A
Alberto • extended_group • it
9
Pros:

molto confortevole

2026-01-29 • via Nuitee
T
Teresita • couple • gb
2
Very expensive but it’s not worth the money
Pros:

Just the location

Cons:

Towel not change rubbish not empty toilet was flooded they never the mug not really good

2026-01-27 • via Nuitee
S
Stefano • couple • it
8
2026-01-25 • via Nuitee
L
Leslie • couple • gb
8
Clean comfortable room, shower over the bath and a sliding window panel between the bed & bathroom?
Pros:

Comfortable very large bed with nice feather pillows.

Cons:

Food was ok but not amazing. The waiter Marco was very attentive and did recommend a nice desert. Don’t have the tiramisu but the cooked pear.

2026-01-23 • via Nuitee
M
Maria Caterina • solo_traveller • it
9
2026-01-22 • via Nuitee
V
Violeta • extended_group • de
10
Die Idee ist, dass ich gezwungen war, die Unterkunft zu wechseln, da die jetzige viel zu weit vom Zentrum entfernt liegt
Pros:

Das Panorama aus dem Hotelzimmer hat mich verzaubert,
und das Feuer im Kamin hat den ganzen Abend in eine stille Magie gehüllt

Cons:

Was mir nicht gefallen hat, war, dass es weder ein Schwimmbad noch einen Fitnessraum gab.

2026-01-20 • via Nuitee
C
Carlotta • couple • it
8
Pros:

I servizi

2026-01-20 • via Nuitee
R
Ruby • solo_traveller • in
9
Excellent location, very comfortable room and the hospitable reception staff.
Pros:

Everything was perfect. Breakfast could have been better.

The Location, room and the reception staff were very polite and it was an excellent stay.

Cons:

Breakfast spread and coffee machine has queues

2026-01-19 • via Nuitee
D
Dipika • couple • in
10
It was a great experience staying there, the staff was cordial and food was good!
Pros:

It was a comfortable stay.

Cons:

The location is far

2026-01-19 • via Nuitee
E
Edson • couple • gb
8
2026-01-19 • via Nuitee
D
Desiree • solo_traveller • us
8
Easy
Pros:

The hotel is beautiful, the staff were very helpful and accomodating

Cons:

My bathroom area smelled like sewage

2026-01-19 • via Nuitee
A
Andrea • solo_traveller • it
9
Accoglienza e funzionalità
Pros:

Ampiezza camera, funzionalità accessori, comodità letto, vista

Cons:

Vasca-doccia poco funzionale

2026-01-18 • via Nuitee
G
Guido • solo_traveller • it
8
2026-01-16 • via Nuitee
A
Alessandro • solo_traveller • it
9
2026-01-16 • via Nuitee
O
Ontibile • couple • bw
10
enjoyable
Pros:

the staff was welcoming and attended to our request well on time. The messenger driver was friendly and guided us very well. Picked us on time and always waiting for us by the pickup area.

Cons:

I was pleased most of the time

2026-01-15 • via Nuitee
D
Delphine • couple • fr
8
Pros:

Emplacement
La chambre et la literie

Cons:

La chaleur
Trop chaud et réglage de Clim impossible de descendre a moins de 23
Fenêtres impossible a ouvrir meme un minimum
1 seul lieu de petit déjeuner pour 14 étages de chambres

2026-01-15 • via Nuitee
R
Rghioui • solo_traveller • fr
10
2026-01-10 • via Nuitee
R
Rghioui • solo_traveller • fr
10
2026-01-10 • via Nuitee