DoubleTree by Hilton Florence Metropole

Hotels
•
Doubletree by Hilton
8.1 (654 reviews)
Via Del Cavallaccio 36 , Florence , it
+39 055 78711

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Weak breakfast offerings
Location may be inconvenient for some

Categories

Cleanliness
8.18
Guests commented on clean rooms but some found rooms a bit noisy.
Service
9.15
The staff was generally described as kind and helpful.
Location
7.69
Some reviews noted the location was a bit far from the city center.
Room Quality
8.14
Rooms were described as comfortable with some issues reported on amenities.
Amenities
7.67
Lack of a swimming pool and fitness room noted as negative points.
Value for Money
8.13
Mixed reviews on value, with some feeling it did not meet expectations.
Food and Beverage
7.18
Breakfast was often criticized; some found the menu limited.
Overall Experience
8.65
Many guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:20

Property Description

Luxurious Rooms and Wellness Area
Experience spacious rooms with wood floors and marble bathrooms at the Hilton Florence Metropole. Relax in the wellness area with a 24-hour gym to unwind after a day of exploring Florence.

Delicious Dining Options
Indulge in buffet-style breakfast at the hotel's restaurant offering Florentine dishes and international cuisine. Enjoy snacks and drinks at the indoor cocktail bar, perfect for a relaxing evening after a day of sightseeing.

Convenient Location
Located just 2 km from the A1 motorway exit, the Hilton Florence Metropole is a convenient 10-minute drive from San Donato Park and Florence Peretola Airport. Book now to experience luxury and convenience in the heart of Florence.

Important information:

The shuttle is a 34-seater bus. Reservations for this service is required at least 1 day prior to arrival. The hotel is not responsible for any changes or cancelations of this shuttle service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 654 reviews
Cleanliness: 8.18
Service: 9.15
Location: 7.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 8.65
Ömer • family_with_children • tr
10
2026-08-02 • via Nuitee
R
R8295VKmarkg • Couples
10
HIGHLY RECOMMENDED BRAND NAME HOTEL
Pros:

LOVE HILTON! GREAT Air Conditioning! Established brand hotel. RECOMMENDED.

2026-07-21 • via Tripadvisor
L
Laila • couple • gb
8
2026-07-19 • via Nuitee
B
Balázs • family_with_children • hu
9
Pros:

Szemelyzet, reggeli.

2026-07-19 • via Nuitee
W
Waschke • solo_traveller • de
8
2026-07-17 • via Nuitee
M
MANIKANDAN • solo_traveller • in
7
2026-07-15 • via Nuitee
C
Cheryl • solo_traveller • gb
8
Would love it if it were cheaper!
Pros:

Room was nice, view was great. It was clean and comfortable. Didn’t have breakfast but my friend said it was good.

Cons:

Location could be better. There was a shuttle to the tram stop and supermarket but it didn’t run all night so you have to get an uber to get there when it wasn’t running. The tap in tub was leaking and could not switch off the AC! The humming sound was very annoying at night. Didn’t have the breakfast or use the pool so can’t comment on those unfortunately 😔.

2026-07-15 • via Nuitee
M
Mária • solo_traveller • sk
8
2026-07-12 • via Nuitee
O
Olimpia • solo_traveller • it
9
2026-07-10 • via Nuitee
D
dutj • solo_traveller • cn
9
2026-07-09 • via Nuitee
S
scottmJ6120BH • Couples • Toronto, Ontario
10
Very nice hotel and rooms with shuttle to the tram.
Pros:

Wonderful, clean hotel with restaurant and bar. Super friendly staff and a shuttle to the tram that will get you anywhere you need.

2026-07-07 • via Tripadvisor
M
massimo • couple • it
9
Pros:

Tutto

Cons:

Nulla

2026-07-06 • via Nuitee
E
Ester • solo_traveller • it
9
2026-07-02 • via Nuitee
F
Franca • solo_traveller • it
7
2026-06-30 • via Nuitee
M
Mikhael • solo_traveller • il
6
2026-06-29 • via Nuitee
E
Elisa • solo_traveller • it
10
2026-06-29 • via Nuitee
C
Claudia • couple • pt
10
2026-06-29 • via Nuitee
M
Mamas • family_with_children • ro
7
Pros:

Spacious, breakfast and concierge, reception staff, quite space

Cons:

Can be cleaner, sheets were not changed when we reached and had to tell about more towels daily as we were 3 people

2026-06-28 • via Nuitee
G
Garry • couple • au
7
2026-06-28 • via Nuitee
S
Stefania • couple • it
9
2026-06-27 • via Nuitee