B&B Hotel Firenze Pitti Palace al Ponte Vecchio

Hotels
B&B Hotels
8.8 (152 reviews)
Borgo S.Jacopo, 3/r, Florence, FI, 50125 , Florence , IT

Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Bicycle rentals nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Rude kitchen staff
Inconsistent cleanliness
Breakfast variety

Categories

Cleanliness
7.8
Some negative mentions regarding cleanliness, including a room that was not fully made up and old food in the fridge.
Service
9.3
General positive sentiment about friendly and helpful staff, although some kitchen staff were mentioned as rude.
Location
9.8
Repeatedly praised for its perfect location near attractions like Ponte Vecchio and Uffizi.
Room Quality
8.3
Positive mentions about comfort, but one review indicated a need for updating.
Amenities
8.8
General positive sentiment towards amenities, although the breakfast options could improve.
Value for Money
8.8
Perceived as reasonable considering the location and services offered.
Food and Beverage
8.3
Breakfast was considered sufficient, but somewhat repetitive.
Overall Experience
9.3
Overall positive experiences were shared, highlighting a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:21

Property Description

Experience the enchanting allure of Florence at B&B Hotel Firenze Pitti Palace al Ponte Vecchio, where comfort meets culture.

Unmatched Location
Nestled in the heart of Florence, our hotel is just steps away from iconic attractions like the Historic Centre and Ponte Vecchio. Explore the Uffizi Gallery and other renowned landmarks within walking distance.

Gastronomic Delights
Savor the flavors of authentic Regional cuisine at our on-site restaurant, Torre De’ Rossi, or unwind with a drink at the bar/lounge. Enjoy a cooked-to-order breakfast to kickstart your day.

Comprehensive Amenities
Stay connected with complimentary Wi-Fi, and take advantage of our business center and concierge services. Our elegantly designed guestrooms feature minibars and modern entertainment, ensuring a relaxing retreat.

Book your stay with us today and immerse yourself in the vibrant spirit of Florence!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 152 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
S
sefa extended_group tr
9
2026-05-08 via Nuitee
F
FHath78 NONE
10
Perfect Location, lovely amenities.
Pros:

The hotel is situated literally at the end of the Ponte Vecchio, perfect for visiting all the local sights. The staff were warm and welcoming, the rooms are of a good size with all you need for your stay. The breakfast was plentiful and varied and the coffee was delicious! I would highly recommend.

2026-05-06 via Tripadvisor
N
NikkiNags Friends getaway Windlesham, Surrey, England
10
Girlie Florence Trip - 26th -29th April 2026
Pros:

This was my second stay at this hotel in Florence, this time with my best friend on her first visit to the city. I had such great memories from staying here with my family in 2024, and it was just as wonderful returning again.
The location is perfect, close to Ponte Vecchio and within walking distance of all the main sights. Since my last visit, the hotel has been beautifully renovated, including a new breakfast area on the sixth floor with stunning views of the Duomo and a lovely relaxation lounge.
The staff were incredibly warm and welcoming throughout our stay. A special thank you to Younis, the manager, and his team for looking after us so well and upgrading us to a beautiful, spacious suite. Younis also gave us some great local recommendations which made our trip even more special.
I would highly recommend this hotel — fantastic location, beautiful rooms, and exceptional service.

2026-05-06 via Tripadvisor
8
899jeremyb NONE Denver, Colorado
10
Charming Inn on the Ponte Vecchio
Pros:

I chose this place because I knew it’d be fine, and it was steps away from where our niece is living. I was happily surprised. Very comfortable bed in a clean, bright room with polished wood and in great condition. Friendly front desk staff, and a good breakfast that I was surprised was included with my booking. Would absolutely stay again, and for longer, if visiting Florence. Location is amazing for any tourist-oriented visit.

2026-05-06 via Tripadvisor
M
malugalugaluga NONE St. Andrews, Fife, Scotland
8
Sandy&Joan
Pros:

Rooms lacking power point in bathroom, face towel, spare blanket and pillow, The shower gel is about six feet high up on the wall, a smaller person would be unable to reach it. Otherwise, lovely staff, with a special mention to the rooftop restaurant where the ladies who made my morning coffee laughed at my Italian pronunciation for two coffees.

2026-05-05 via Tripadvisor
M
Michelle solo_traveller ch
9
2026-05-05 via Nuitee
L
Liliia solo_traveller ua
10
Рекомендую для тих, хто досліджуватиме Флоренцію пішки.
Pros:

Чудове розташування поряд з історичним центром. Прекрасний сніданок, смачно, гарний вибір страв. Привітний персонал, готовий допомогти з будь чим, що вам потрібно. Зручне ліжко забезпечило добрий відпочинок.

Cons:

Близькість до центру повʼязано з надзвичайним гамором за вікном, навіть уночі.

2026-05-05 via Nuitee
H
Hongyi family_with_children cn
10
2026-05-05 via Nuitee
E
emanuela extended_group it
10
2026-05-05 via Nuitee
O
Olufunmilola solo_traveller us
6
2026-05-04 via Nuitee
Z
Zoica solo_traveller us
8
Great location with breakfast with a view.
Pros:

The room was a good size and had comfortable bed. Great view from the window. The breakfast offering was great and it was in a room with a great view of the city.

Cons:

Street noise into the late night, and other guest noises due to very little insulation ad tiled floors.

2026-05-04 via Nuitee
M
Mark couple de
10
2026-05-03 via Nuitee
W
W9954IMjeanmarieb Couples
2
YOU WILL REGRET STAYING HERE
Pros:

Horrible hotel. Front lobby is locked at night, leaving guests locked in. When I left a negative review about discovering I was locked in the hotel at 5:30 AM, hotel manager had a clerk call my room to harass me. The room 505 was filthy. Second evening when we returned from a day touring, toothpaste was still in the bathroom sink, no fresh towels, no toilet paper. This hotel should be avoided at all costs!!

2026-05-01 via Tripadvisor
N
N6478FIterrih NONE
10
Fantastic location
Pros:

This location is awesome if you plan to visit the museums, churches and historic sites. Almost everything is less than a 30 minute walk. The staff is friendly and helpful.

2026-05-01 via Tripadvisor
J
JamesWemple NONE Dover, Ohio
10
11 days in Florence
Pros:

This is our 4th time to stay at Pitti Palace al Pointe Vecchio. Before always a couple, this time we brought the family. Waking up to fabulous coffee made special by Martina, she and her staff made the start of each day perfect. The hotel is perfectly placed, walkable to almost everything and the front desk was extremely helpful. We enjoyed not only The David, but all Florence had to offer, and traveled to Rome, spent time in amazing Tuscany and beautiful Cinqua Terra. So very hard to say goodbye.

2026-05-01 via Tripadvisor
M
Marc solo_traveller nl
8
2026-04-29 via Nuitee
7
739ricardor NONE
10
Florence vacation
Pros:

We had a great time in Florence and the location of the hotel made it worthwhile. It’s located right off the Ponte Vecchio and within a few steps of a lot of great restaurants and mini markets for daily needs. The terrace where breakfast is offered had amazing views in the morning of the Palazzo Vecchio and the duomo of Santa Maria del Fiore. We’d definitely stay here again for the the proximity of nearby places.

2026-04-28 via Tripadvisor
V
veruska solo_traveller it
10
2026-04-28 via Nuitee
R
Robert solo_traveller us
10
2026-04-27 via Nuitee
M
mario couple it
8
Pros:

la posizione
le stanze

Cons:

la prima colazione
prodotti non freschi (cornetti)
poca frutta

2026-04-27 via Nuitee