B&B Hotel Firenze Pitti Palace al Ponte Vecchio

Hotels
•
B&B Hotels
8.8 (152 reviews)
Borgo S.Jacopo, 3/r, Florence, FI, 50125 , Florence , IT
39-055-23-98-71-1

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Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Bicycle rentals nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Rude kitchen staff
Inconsistent cleanliness
Breakfast variety

Categories

Cleanliness
7.8
Some negative mentions regarding cleanliness, including a room that was not fully made up and old food in the fridge.
Service
9.3
General positive sentiment about friendly and helpful staff, although some kitchen staff were mentioned as rude.
Location
9.8
Repeatedly praised for its perfect location near attractions like Ponte Vecchio and Uffizi.
Room Quality
8.3
Positive mentions about comfort, but one review indicated a need for updating.
Amenities
8.8
General positive sentiment towards amenities, although the breakfast options could improve.
Value for Money
8.8
Perceived as reasonable considering the location and services offered.
Food and Beverage
8.3
Breakfast was considered sufficient, but somewhat repetitive.
Overall Experience
9.3
Overall positive experiences were shared, highlighting a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:21

Property Description

Experience the enchanting allure of Florence at B&B Hotel Firenze Pitti Palace al Ponte Vecchio, where comfort meets culture.

Unmatched Location
Nestled in the heart of Florence, our hotel is just steps away from iconic attractions like the Historic Centre and Ponte Vecchio. Explore the Uffizi Gallery and other renowned landmarks within walking distance.

Gastronomic Delights
Savor the flavors of authentic Regional cuisine at our on-site restaurant, Torre De’ Rossi, or unwind with a drink at the bar/lounge. Enjoy a cooked-to-order breakfast to kickstart your day.

Comprehensive Amenities
Stay connected with complimentary Wi-Fi, and take advantage of our business center and concierge services. Our elegantly designed guestrooms feature minibars and modern entertainment, ensuring a relaxing retreat.

Book your stay with us today and immerse yourself in the vibrant spirit of Florence!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 152 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
A
Ann • couple • sa
2
This hotel needs a total renovation
Pros:

Good location

Cons:

Absolutely disgusting bathroom, dirty bathtub full of mold, same as the bathtub curtain. The sink’s drain is clogged. Walls in the room are full of dirty shoes marks cuz people were killing mosquitos with their shoes. Old blanket case, pillowcases and towels with old spots. Had a feeling of discomfort and disgust the whole time.

2026-06-06 • via Nuitee
A
Aldair Carlos • couple • br
9
Boa, foi proveitorsa
Pros:

Do conjunto

Cons:

Nada em espec[ifico

2026-06-04 • via Nuitee
M
Márk • extended_group • hu
10
2026-06-03 • via Nuitee
M
Martha • extended_group • co
8
Buena
Pros:

Ubicación

Cons:

Atención en recepción

2026-06-03 • via Nuitee
M
Marco • extended_group • it
7
Pros:

ottima la posizione, staff ok e gentile il struttura è buona e caratteristica è la terrazza

2026-06-03 • via Nuitee
J
Johnny • extended_group • no
9
Pros:

Perfekt beliggenhet og super service fra desken

Cons:

Dobbel dyne

2026-06-03 • via Nuitee
C
camila • solo_traveller • cl
9
2026-06-02 • via Nuitee
H
HANSRUEDI • couple • ch
8
2026-05-31 • via Nuitee
R
Rebecca • solo_traveller • it
10
2026-05-30 • via Nuitee
A
Aditinaikcanada • NONE • Ottawa, Ontario
10
Amazing Experience!
Pros:

I came for my honeymoon here, they were kind enough to upgrade me! The suite was clean, beautiful and had an amazing private balcony that has an unbelievable panoramic view of the city. and the staff is so kind and welcoming and the absolute best. Location is ideal , its a few min walk away from tourist spots!

2026-05-29 • via Tripadvisor
K
kimmck2026 • NONE • Middletown, Rhode Island
10
A Room with a View
Pros:

This was a wonderful central hotel - walkable to everything. The included breakfast was excellent. We chose a room with a city view - and this was definitely worth the upgrade. Staff were helpful and accommodating. We will stay here on our next visit to Florence!

2026-05-29 • via Tripadvisor
H
Heather • extended_group • us
6
Great location for a subpar hotel
Pros:

Super convenient location. Very nice staff

Cons:

Bathroom was gross with mold growing and a terrible layout. One of the plugs was completely broken. There was no mirror anywhere other than the bathroom

2026-05-28 • via Nuitee
P
paulalW1266IV • NONE • London, England
10
Great location
Pros:

Hotel is in a great location, right by Ponte Vecchio. Supermarket just around the corner. We had a room on a higher floor, which included a balcony. Staff were all lovely - breakfast staff especially so. It’s not a luxury hotel, but clean average size rooms, and all you need for a few days in Florence.

2026-05-27 • via Tripadvisor
7
745RyanB • NONE
6
Simple Hotel with a great location
Pros:

Simple hotel with a great location and nice roof top area.

Hotel had a sewer smell for portions of the day. Our room was basic, heat/ac did not work, we had a soiled towel.

View out of the balcony was other buildings down a street.

Breakfast buffet was good and typical of other hotels.

2026-05-26 • via Tripadvisor
M
Marie-Louise • family_with_children • fr
9
parfait
Pros:

Personnel très accueillant

2026-05-26 • via Nuitee
H
Hasan • couple • tr
8
2026-05-25 • via Nuitee
C
Carolyn_and_Rick • Solo travel • Toronto, Ontario
10
A wonderful place to stay in Florence Italy
Pros:

Hotel Pitti Palace at Ponte Vecchio in Florence was an extremely good choice. Not only for the location, directly at Ponte Vecchi, but for many other reasons. The rooms were a good size, nicely maintained and clean. The views from the hotel breakfast dining room were picture perfect. The breakfast buffet had a good variety of food and everything was fresh and well cooked/baked.
The main reason I liked this hotel so much was the staff. The front desk greeted everyone with a smile and willingly offered assistance. The dining room staff made me and I'm sure many others feel very special. They were very attentive.
Even the cleaning ladies greeted everyone pleasantly in the hallways.
Thank you for a wonderful stay at your hotel.

2026-05-24 • via Tripadvisor
J
jsv580 • Couples • Norwich, Norfolk, East Anglia, England
10
Florence another visit central location ideal, some street noise but did sleep OK,you're in the centre.Reception easy check in a
Pros:

Central location, reception always helpful

2026-05-24 • via Tripadvisor
M
Matteo • solo_traveller • nl
8
Pros:

Posizione, letto comodissimo

2026-05-24 • via Nuitee
E
Erica • couple • gb
9
2026-05-21 • via Nuitee