Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Insonorisation issues
Sewer smell
Value for money concerns

Categories

Cleanliness
8.4
There were some complaints about a sewer smell in the bathroom and overall cleanliness.
Service
9
Most reviews mention friendly staff, but there were concerns about professionalism.
Location
9.4
Several reviews highlight the central location and convenience for sightseeing.
Room Quality
7.9
One review mentioned problems with comfort and amenities in the room.
Amenities
8.9
Amenities are mentioned positively, but some improvements are suggested.
Value for Money
7.9
Several comments regarding the pricing being unreasonable for the quality received.
Food and Beverage
8.4
Breakfast was described as average; not many complaints.
Overall Experience
8.9
Overall experience was generally positive, with notable concerns about a few specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:59

Property Description

Leisure Facilities and Garden Terrace Hotel Acacia offers a perfect blend of leisure facilities, including a garden terrace, ideal for relaxation after a day of exploring the charming Market Square and the iconic Belfry of Bruges.

Cozy Public Areas and Amenities Unwind in the inviting bar with an open fireplace or the cozy lounge with a piano. Enjoy the convenience of a public computer with free internet access, flat-screen TV, minibar, and free tea/coffee making facilities in every room.

Convenient Location and Local Discounts With a prime location just a short walk from Groeninge Museum and other attractions, Hotel Acacia provides guests with a free city map and a discount card for reduced entry prices to local sights. Book now for an unforgettable stay in Bruges!

Important information:

Reservations for private parking are only possible for at least 2 nights and are subject to availability. Guests can request a parking place in advance during booking or by contacting the hotel using the contact details found on the booking confirmation.

Every room comes with complimentary tea- and coffee facilities.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.6
Based on 4996 reviews
Cleanliness: 8.4
Service: 9
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
J
Jeffrey • couple • us
10
Fantastic Stay October 2026
Pros:

This location was wonderful and very walkable to most areas of Bruges. We are an older but healthy couple in our late 60's and able to walk everywhere we wanted to go. The elevator was a bonus. Room was neat and clean, and to our surprise very quiet. This is a smaller property with a small and very accommodating staff. We were able to check in early. There is a very nice grocery store down the street. date of stay - early October 2026.

2026-10-24 • via Nuitee
A
antonio • couple • it
10
Breve soggiorno a Bruges molto piacevole
Pros:

Personale alla reception molto gentile e disponibile , molto pulito, e posizione comoda per spostarsi in centro con una grande offerta di ristoranti vicini.

2026-10-24 • via Nuitee
H
HELIA • couple • br
9
Hotel Acácia - Bruges com certeza eu recomendo.
Pros:

Localização e atendimentos da equipe e fantástico.

2026-10-24 • via Nuitee
S
Susanne • couple • de
10
2026-10-24 • via Nuitee
M
MARIANA • couple • uy
8
Muy bueno lo recomiendo
Pros:

Muy prolijo y excelente ubicación

Cons:

No incluye desayuno

2026-10-23 • via Nuitee
R
Russell • couple • gb
10
Fantastic as always!
2026-10-23 • via Nuitee
S
Stephen • couple • gb
10
Excellent - would definately stay again.
Pros:

Excellent location, friendly, helpful staff, great hotel. Tea and coffee in the room was a bonus you don’t often get on the continent.

Cons:

The hairdryer in the bathroom was quite dated and not very powerful.

2026-10-22 • via Nuitee
V
Véronique • family_with_children • fr
10
Un séjour enchanteur
Pros:

Le cadre était très agréable et le personnel absolument charmant et arrangeant. Nous avons pu laisser notre voiture dans le parking de l'hôtel avant l'heure du check-in, ce qui nous a permis de profiter plus rapidement du centre-ville, là où se trouve la plupart des monuments à voir et à visiter.

Cons:

Rien ne me vient en tête. C'est plutôt bon signe !

2026-10-22 • via Nuitee
C
Chris • extended_group • gb
10
Excellent location, nice one night stay.
Pros:

Great location, lovely room and friendly staff. The car park was a little bit of a paid as we needed to leave the car outside and go and get the code to get in, but not a big deal as there was space on the corner to park.

2026-10-22 • via Nuitee
C
ChloeC10 • solo_traveller • gb
10
Pricey, but good.
Pros:

I was very happy with the hotel. It's in a central location, the room was clean and spacious, and the staff were very helpful. The bed was really comfortable and I slept well during my stay.

Cons:

It's a little on the expensive side.

2026-10-22 • via Nuitee
R
Richard • couple • au
8
Overall good, but think a free drink didn’t quite make up for the air.
Pros:

Location was good. Very central. Comfortable. Staff were good. Parking was convenient.

Cons:

The air conditioning didn’t work and it was stuffy. Solution was to open the window on ground level. It was supposed to be fixed but parts were unavailable. Could be temporary and a one off. Who knows?

2026-10-21 • via Nuitee
P
Patrícia Cristiane Nolf • couple • br
10
Localização e conforto
Pros:

Localização excelente, a poucos minutos da Grand Place, ao lado de restaurantes e lojas!
Quarto espaçoso, equipado com frigobar e chaleira elétrica para café e chá. Cama e travesseiros super macios. Banheiro com secador de cabelo e aquecedor para toalhas, ducha excelente.
Atendimento excelente dos funcionários da recepção e do café. Café da manhã farto, itens de excelente qualidade.
Estacionamento pago no hotel, disponível sob reserva.
Possui elevador, bar e várias salas e varanda para os hóspedes relaxarem.

Cons:

O valor do café da manhã um pouco alto, 22 euros por pessoa. Mas é opcional…

2026-10-21 • via Nuitee
N
Nicky • couple • gb
9
2026-10-21 • via Nuitee
M
Melanie • solo_traveller • de
9
2026-10-21 • via Nuitee
M
MARK • couple • gb
9
2026-10-21 • via Nuitee
L
Luc • couple • fr
9
2026-10-21 • via Nuitee
R
Robert • couple • au
8
Pros:

Location was excellent. Room was comfy.

Cons:

Couldn't set room heater higher and 2 out of 3 mornings only had luke warm water in the shower.

2026-10-20 • via Nuitee
A
angelo francesco • couple • it
9
2026-10-20 • via Nuitee
L
Luc • solo_traveller • be
10
Prima hotel, top personeel
Pros:

Super vriendelijk personeel, mooie kamer, goed ontbijt, goede verbinding

2026-10-20 • via Nuitee
M
Miles • couple • gb
7
2026-10-20 • via Nuitee