Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Insonorisation issues
Sewer smell
Value for money concerns

Categories

Cleanliness
8.4
There were some complaints about a sewer smell in the bathroom and overall cleanliness.
Service
9
Most reviews mention friendly staff, but there were concerns about professionalism.
Location
9.4
Several reviews highlight the central location and convenience for sightseeing.
Room Quality
7.9
One review mentioned problems with comfort and amenities in the room.
Amenities
8.9
Amenities are mentioned positively, but some improvements are suggested.
Value for Money
7.9
Several comments regarding the pricing being unreasonable for the quality received.
Food and Beverage
8.4
Breakfast was described as average; not many complaints.
Overall Experience
8.9
Overall experience was generally positive, with notable concerns about a few specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:59

Property Description

Leisure Facilities and Garden Terrace Hotel Acacia offers a perfect blend of leisure facilities, including a garden terrace, ideal for relaxation after a day of exploring the charming Market Square and the iconic Belfry of Bruges.

Cozy Public Areas and Amenities Unwind in the inviting bar with an open fireplace or the cozy lounge with a piano. Enjoy the convenience of a public computer with free internet access, flat-screen TV, minibar, and free tea/coffee making facilities in every room.

Convenient Location and Local Discounts With a prime location just a short walk from Groeninge Museum and other attractions, Hotel Acacia provides guests with a free city map and a discount card for reduced entry prices to local sights. Book now for an unforgettable stay in Bruges!

Important information:

Reservations for private parking are only possible for at least 2 nights and are subject to availability. Guests can request a parking place in advance during booking or by contacting the hotel using the contact details found on the booking confirmation.

Every room comes with complimentary tea- and coffee facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.6
Based on 4556 reviews
Cleanliness: 8.4
Service: 9
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
H
Hans-Peter • couple • de
4
Mässig
Pros:

Lage ist ok

Cons:

Zimmer nicht gereinigt,
Bettwäsche fleckig und schmutzig

2026-05-30 • via Nuitee
S
Stella • solo_traveller • gb
10
2026-05-30 • via Nuitee
M
Maria • solo_traveller • gb
9
2026-05-30 • via Nuitee
R
Ricky • solo_traveller • gb
7
Pros:

Very comfy bed and air-conditioning was good showers were also good

Cons:

We parked our motorbike in the private car park got told told shove it in the corner and still got charged a full parking bay but wasn't even in a parking space but got charged 22 euros which was a little naughty paid 192 euros and we had ripped towels to dry on

2026-05-30 • via Nuitee
A
AnLanger • couple • de
8
Ein freundliches und hervorragend gelegenes Hotel mit kleinen Mängeln in der Zimmerausstattung.
Pros:

Der Parkplatz im Innenhof und die Klimaanlage.
Hervorragende Lage des Hotel.

Cons:

Das Zimmer war zum unansehnlichen Hinterhof.
Der Föhn im Badezimmer funktionierte nicht gut..

2026-05-30 • via Nuitee
W
Wiltgen-Galassi • solo_traveller • lu
7
Pros:

Bien placé au centre ville

Cons:

Aménagement vieullot, rapport qualité/prix élevé

2026-05-30 • via Nuitee
H
Heike • extended_group • de
10
2026-05-29 • via Nuitee
Özge • couple • tr
9
Güzel bi konumda temiz güleryüzlü personel bidaha gitsem yine burada kalırım
Pros:

Konum temizlik

Cons:

Hiçbirşey

2026-05-29 • via Nuitee
J
Joanne • couple • gb
10
Exceptional
Pros:

Was an amazing hotel, from the room, the staff and the food. Very clean and tidy loved every minute of it will definitely return to this hotel.

Cons:

Nothing.

2026-05-29 • via Nuitee
R
Richard • solo_traveller • gb
9
2026-05-29 • via Nuitee
E
EVA • extended_group • ee
9
2026-05-29 • via Nuitee
M
Muriel • solo_traveller • be
10
Pros:

Magnifique situation, chambre très grande et confortable, excellent petit déjeuner, personnel très gentil et disponible, disponibilité d'un parking sécurisé (payant).

Cons:

Difficile d'accès en voiture, mais c'est un détail.

2026-05-29 • via Nuitee
M
maria • extended_group • pt
7
Pros:

Razoável

Cons:

Limpeza

2026-05-28 • via Nuitee
S
Stacy • couple • gb
9
Pros:

Property was in a prime location, friendly helpful staff.

2026-05-28 • via Nuitee
M
Mark • couple • gb
9
Pros:

Breakfast and public areas. Car park

Cons:

Our communication with the hotel when we couldn't find to drive to it (Football celebrations in the city with some roads closed)

2026-05-28 • via Nuitee
S
Sandra • family_with_children • gb
6
Relaxed quite stay
Pros:

Proximity to town and car park

Cons:

The bar did not open to 6 pm

2026-05-28 • via Nuitee
E
Erman • solo_traveller • de
10
Pros:

Everything!

Cons:

Nothing

2026-05-28 • via Nuitee
M
Massimo • couple • it
8
Pros:

La posizione è centrale, pulito e la camera abbastanza grande.
Il receptionist alto con i capelli brizzolati è simpatico e professionale.
Il prezzo lo trovo giusto

Cons:

L'accoglienza della receptionist rigida sull'orario di ingresso ore 15:00 molti clienti fermi ad aspettare nella Hall (dopo le 14 generalmente le camere sono pronte ma se non sono le 15 non si entra) solamente all'arrivo del signore alto e magro dai capelli color argento della reception che ha controllato se la camera fosse pronta per farci salire 20 minuti prima delle fantomatiche 15.
La mancanza delle ciabattine in camera che per un 4 stelle dovrebbe essere un must.

2026-05-28 • via Nuitee
K
Kübra • family_with_children • nl
7
2026-05-28 • via Nuitee
C
Christian • couple • gb
10
This was our second stay in 2 months, Bruges is amazing (we love Belgium Beer and architecture) this hotel is perfectly
Pros:

We love the location, the staff and the facilities.

Cons:

Nothing, it’s all good.

2026-05-27 • via Nuitee