Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Insonorisation issues
Sewer smell
Value for money concerns

Categories

Cleanliness
8.4
There were some complaints about a sewer smell in the bathroom and overall cleanliness.
Service
9
Most reviews mention friendly staff, but there were concerns about professionalism.
Location
9.4
Several reviews highlight the central location and convenience for sightseeing.
Room Quality
7.9
One review mentioned problems with comfort and amenities in the room.
Amenities
8.9
Amenities are mentioned positively, but some improvements are suggested.
Value for Money
7.9
Several comments regarding the pricing being unreasonable for the quality received.
Food and Beverage
8.4
Breakfast was described as average; not many complaints.
Overall Experience
8.9
Overall experience was generally positive, with notable concerns about a few specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:59

Property Description

Leisure Facilities and Garden Terrace Hotel Acacia offers a perfect blend of leisure facilities, including a garden terrace, ideal for relaxation after a day of exploring the charming Market Square and the iconic Belfry of Bruges.

Cozy Public Areas and Amenities Unwind in the inviting bar with an open fireplace or the cozy lounge with a piano. Enjoy the convenience of a public computer with free internet access, flat-screen TV, minibar, and free tea/coffee making facilities in every room.

Convenient Location and Local Discounts With a prime location just a short walk from Groeninge Museum and other attractions, Hotel Acacia provides guests with a free city map and a discount card for reduced entry prices to local sights. Book now for an unforgettable stay in Bruges!

Important information:

Reservations for private parking are only possible for at least 2 nights and are subject to availability. Guests can request a parking place in advance during booking or by contacting the hotel using the contact details found on the booking confirmation.

Every room comes with complimentary tea- and coffee facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.6
Based on 4426 reviews
Cleanliness: 8.4
Service: 9
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
A
Amanda solo_traveller gb
8
Pros:

The location of the hotel was superb

Cons:

Did not have any complaints

2026-05-09 via Nuitee
N
Nizzar solo_traveller de
9
Pros:

Kurzurlaub 2Tage war es gut, sehr zentral, alles sauber, würde ich nochmal buchen.

2026-05-09 via Nuitee
J
joel solo_traveller ph
10
Pros:

Location

Cons:

The price can be considered to lower

2026-05-09 via Nuitee
A
Araceli couple es
9
Hotel cómodo
Pros:

La situación es perfecta y el hotel es ta bien…sin ningún problema para alojarse aquí …es un avierto

Cons:

Todo bien. Estaban pintado la fachada y eso no mola…pero si hay que hacerlo pues no pasa nada !!

2026-05-09 via Nuitee
D
Doried family_with_children nl
9
2026-05-09 via Nuitee
T
Thalita solo_traveller br
10
Pros:

Localização perfeita, hotel confortável, quarto espaçoso. Funcionários simpáticos, especialmente o Malla.

2026-05-09 via Nuitee
Y
Yernar solo_traveller kz
10
2026-05-08 via Nuitee
G
GUIDO couple be
8
LEUK, ONTSPANNEN ONTBIJT
Pros:

heel lekker ontbijt

Cons:

tapijt in de gang was vuil en moest dringend worden gestofzuigd.
Ze waren wel de voorgevel aan het restaureren,

2026-05-08 via Nuitee
K
Kitkat solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-05-08 via Nuitee
R
ROLLAND couple us
10
A must stay place in Brugge!
Pros:

Lovely facility. Amazingly friendly and helpful staff. So close to the Markt!! Incredible location.

2026-05-08 via Nuitee
A
Amelia couple au
10
Fantastic location and very comfortable room.
Pros:

Great location and very comfortable room.

2026-05-08 via Nuitee
L
LaRae Taylor solo_traveller us
9
Pros:

The location was perfect, very close to the city square. The staff was friendly and helpful.

Cons:

The city sewer smell that came into the room (not the hotel's fault).

2026-05-08 via Nuitee
P
Poonnis family_with_children th
9
Enjoy staying.
Pros:

Good location

2026-05-08 via Nuitee
-
---Nicole--- solo_traveller de
9
Pros:

Das Hotel liegt sehr zentral.

2026-05-07 via Nuitee
S
Sari couple au
10
2026-05-07 via Nuitee
M
Milena extended_group ie
10
Pros:

location is perfect, so easy to go disbrave the city and go back to the hotel whathever you want. Staff are really helpfull and kind

2026-05-07 via Nuitee
I
Ian couple gb
7
On the whole a good stay and although we had a problem with our room staff rectified this by moving us to a new room.
Pros:

Close proximity to local amenities.

Cons:

There was a distinct sewerage smell in our first room and after complaining staff arranged for us to move rooms which was so much better.

2026-05-07 via Nuitee
D
Darragh couple ie
8
2026-05-07 via Nuitee
S
Sandra solo_traveller nl
10
2026-05-06 via Nuitee
A
ANNIE solo_traveller fr
8
Pros:

Excellent emplacement tres proche du centte touristique et des restaurants
Possibilte de stationnement securise de l hotel
Petit dejeuner tres varie

2026-05-06 via Nuitee