Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Insonorisation issues
Sewer smell
Value for money concerns

Categories

Cleanliness
8.4
There were some complaints about a sewer smell in the bathroom and overall cleanliness.
Service
9
Most reviews mention friendly staff, but there were concerns about professionalism.
Location
9.4
Several reviews highlight the central location and convenience for sightseeing.
Room Quality
7.9
One review mentioned problems with comfort and amenities in the room.
Amenities
8.9
Amenities are mentioned positively, but some improvements are suggested.
Value for Money
7.9
Several comments regarding the pricing being unreasonable for the quality received.
Food and Beverage
8.4
Breakfast was described as average; not many complaints.
Overall Experience
8.9
Overall experience was generally positive, with notable concerns about a few specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:59

Property Description

Leisure Facilities and Garden Terrace Hotel Acacia offers a perfect blend of leisure facilities, including a garden terrace, ideal for relaxation after a day of exploring the charming Market Square and the iconic Belfry of Bruges.

Cozy Public Areas and Amenities Unwind in the inviting bar with an open fireplace or the cozy lounge with a piano. Enjoy the convenience of a public computer with free internet access, flat-screen TV, minibar, and free tea/coffee making facilities in every room.

Convenient Location and Local Discounts With a prime location just a short walk from Groeninge Museum and other attractions, Hotel Acacia provides guests with a free city map and a discount card for reduced entry prices to local sights. Book now for an unforgettable stay in Bruges!

Important information:

Reservations for private parking are only possible for at least 2 nights and are subject to availability. Guests can request a parking place in advance during booking or by contacting the hotel using the contact details found on the booking confirmation.

Every room comes with complimentary tea- and coffee facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.6
Based on 4171 reviews
Cleanliness: 8.4
Service: 9
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
A
Alison • couple • gb
10
Perfect location, comfortable stay
Pros:

Clean, tidy, comfortable, perfect location, helpful and friendly staff.

Cons:

Nothing

2026-03-27 • via Nuitee
A
Ana • extended_group • ar
10
2026-03-27 • via Nuitee
D
Damian • couple • ie
10
2026-03-27 • via Nuitee
F
Francesca Carmen • couple • it
8
Pros:

La posizione

Cons:

Camere un po’ datate, manca l’attenzione al dettaglio.

2026-03-26 • via Nuitee
D
David • solo_traveller • gb
8
Good value for money , comfortable hotel with friendly staff
Pros:

Excellent , central location. Parking secure and could be pre-booked. Room was large , excellent shower / bathroom. Good breakfast

Cons:

Nothing negative

2026-03-26 • via Nuitee
D
Dean Burk • solo_traveller • us
10
Three very fine nights in one of my favorite hotels ever.
Pros:

Delightful place to stay, close to the Markt and Bourg. Everything is up to date, the room was spacious and comfortable, the staff very helpful, though in truth there was not much that I needed. Having visited all 50 of the American states and several European countries, I can say this hotel ranks at the very top for overall comfort and value. I would surely stay here again if I return to Bruges.

Cons:

Nothing to dislike.

2026-03-26 • via Nuitee
R
Roy • couple • gb
10
Pros:

Excellent hotel right in the heart of Bruges.
Rooms very comfortable, great staff and a delicious breakfast.

2026-03-25 • via Nuitee
P
Petra • couple • de
8
Schönes Hotel im Herzen von Brügge!
Pros:

Schönes Hotel mitten in der Stadt! Rituals Produkte im Bad!

Cons:

Nur Kleinigkeiten wie: Duschabtrennung zu kurz und dadurch Überflutung beim Duschen, Handtücher sehr klein.

2026-03-25 • via Nuitee
F
Francesco • solo_traveller • de
9
Pros:

Super Lage. Parkplatzangebot auch sehr gut!

2026-03-24 • via Nuitee
P
Phil • couple • gb
10
2026-03-24 • via Nuitee
A
Aidan • couple • ie
10
We had an amazing time hotel is absolutely beautiful fantastic location and very kind and friendly staff
Pros:

Location was perfect

Cons:

Loved everything

2026-03-23 • via Nuitee
J
Josiane • couple • lu
8
Pros:

Schönes, geräumiges Zimmer.
Geschmackvoll eingerichtet.
Hotel liegt ziemlich zentral in einer kleinen Nebenstrasse.
Hilfsbereites Personal.
Bar und Innenhof Terasse

Cons:

Unser Zimmer lag sofort neben dem Aufzug, und die Zimmertūr liess leider jedes Geräuch durch.
Die Klimaanlage ist so laut, dass man sie ausschalten muss, wenn man sich schlafen legt.

2026-03-23 • via Nuitee
D
Dimy eliza campilla • couple • it
10
if i would go back to bruges , for sure i’ll go back here to stay!
Pros:

i liked the position and the clealiness

Cons:

nothing

2026-03-23 • via Nuitee
K
Koen • family_with_children • be
7
2026-03-23 • via Nuitee
N
Neave • couple • za
7
Pros:

Location

Cons:

The layout of the room and the room had an unpleasant odor. 4rx

2026-03-23 • via Nuitee
A
Ahmed Shalaby • couple • nl
5
The location is excellent and the receptionist was very good.
Pros:

The location is excellent and the receptionist was very good.

Cons:

The rooms were not soundproof, which was very annoying.

2026-03-22 • via Nuitee
B
Ben • solo_traveller • gb
5
Pros:

Location

Cons:

Bad wifi, outdated

2026-03-22 • via Nuitee
J
Joost • family_with_children • nl
9
Top
Pros:

Alles

Cons:

Niks

2026-03-22 • via Nuitee
M
Margaret • extended_group • nl
8
Pros:

Great location and staff are really nice

2026-03-22 • via Nuitee
A
Alfonso • couple • it
8
2026-03-21 • via Nuitee