Sunstar Hotel & SPA Grindelwald

Hotels
8.7 (2456 reviews)
Dorfstrasse 168 , Grindelwald , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great breakfast
Cons:
Noise from construction
High laundry costs

Categories

Cleanliness
8.09
There were complaints about noise from construction, affecting the overall cleanliness perception.
Service
9.06
Staff were described as exceptionally friendly and accommodating, enhancing the service experience.
Location
9.1
The hotel's location was praised, being close to transport and attractions.
Room Quality
8.55
Rooms were spacious and comfortable, but some reviews suggest slight improvements are needed.
Amenities
8.58
The wellness area and spa facilities were highlighted positively, though one review noted issues with the laundry.
Value for Money
8.54
Payment for laundry services was seen as high, impacting value for money perception.
Food and Beverage
9.09
Breakfast options received high praise, especially the croissants and jam.
Overall Experience
8.56
Most reviews indicate a very positive overall experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Unwind in the Heart of Grindelwald

Breathtaking Views: Enjoy unspoiled panoramic views of the North Face of the Eiger and the Wetterhorn right from your balcony in our Premium double rooms.

Culinary Delights: Indulge in a delectable buffet offering a variety of starters, salads, main courses, and desserts, including a selection of cheeses to satisfy your taste buds.

Convenience at Your Fingertips: Take advantage of our free WiFi, limited outdoor parking, and additional parking in the garage for a hassle-free stay.

Ready to experience luxury and relaxation at Sunstar Hotel & SPA Grindelwald? Book your stay now to create unforgettable memories.

Important information:

Please note that the private parking has limited space and that a reservation is not possible.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for CHF 50 per person per night when using an existing bed.
    People 16 years old and over stay for CHF 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 2456 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
L
Laura • couple • ch
10
2026-04-16 • via Nuitee
J
Javier • couple • us
10
2026-04-14 • via Nuitee
G
Gillian • couple • za
9
will be back
2026-04-14 • via Nuitee
M
Mireille • family_with_children • ch
7
Pratique, bien centré, vue magnifique sur l’Eiger
Pros:

L’emplacement au centre du village. Le buffet petit déjeuner, richement garni.

Cons:

Nous avons choisi cet hôtel pour sa piscine intérieure, fermée pour rénovation à notre arrivée! Ce n’était pas indiqué lors de la réservation.

2026-04-13 • via Nuitee
A
Angelic • couple • us
10
Amazing! Would recommend!
Pros:

Very clean, lovely views! Breakfast was amazing.

2026-04-12 • via Nuitee
R
R. • couple • ch
7
2026-04-12 • via Nuitee
M
Mejia • family_with_children • ch
10
2026-04-11 • via Nuitee
M
Morakot • couple • th
10
Pros:

Nice

Cons:

No

2026-04-09 • via Nuitee
S
Sara • couple • ch
7
2026-04-09 • via Nuitee
Y
Youngbin • family_with_children • kr
10
Pros:

환상적인 아이거북벽 뷰가 사랑스러운 숙소에서 이틀간 편안히 머물렀습니다.수납공간이 많아 효율적으로 공간을 활용할 수 있었고 미니바도 무료라 맥주와 청량음료 잘 마셨습니다. 무엇보다 조식이 훌륭했습니다. 음식을 정성껏 마련해주셨다는 생각이 들었어요. 아이거북벽을 바라보며 먹는 조식시간은 행복을 더 크게 느끼게 해줬어요.
체크인 체크아웃 시 그린델발트역까지 30분에 한 번씩 셔틀을 운행해주시는것도 잘 이용했습니다.
그린델발트를 다시 온다면 꼭 다시 묵고싶어요.

Cons:

없지만
굳이 꼽으라면 8월오픈할 새로운 수영장공사로 호텔 정면에 중장비가 들어와있다는 점입니다.

2026-04-08 • via Nuitee
L
Lucia • couple • ch
9
Pros:

It is my second time staying here and I love it. Location is fantastic. The room is beautiful with a stunning view. Staff are always very friendly and the spa is lovely.

2026-04-07 • via Nuitee
D
Dilara • extended_group • ch
10
Fabelhaft
Pros:

Alles war super.
Fabelhafte Aussicht.
Sehr sauber.
Eher sogar wie ein 5 Sterne Hotel.
Schweizer Werte eingehalten.

2026-04-06 • via Nuitee
M
Mykolas • family_with_children • lt
10
Pros:

Labai patogi vieta, įspudingi vaizdai pro langus.

2026-04-06 • via Nuitee
E
Elena • solo_traveller • ch
10
2026-04-05 • via Nuitee
P
Philippe • couple • fr
10
À refaire et à recommander sans aucune hésitation
Pros:

Tout était parfait

Cons:

Absolument rien

2026-03-29 • via Nuitee
عبدالله • couple • ae
4
2026-03-29 • via Nuitee
S
saad • family_with_children • sa
10
2026-03-28 • via Nuitee
T
Tõnis Keel • couple • ee
9
Pros:

I love the location, also breakfast was amazing.

Cons:

I did not like the sauna and SPA area.

2026-03-28 • via Nuitee
T
Tobias • couple • ch
10
2026-03-27 • via Nuitee
K
Karen • solo_traveller • gb
9
2026-03-26 • via Nuitee