Hotel America

Hotels
7.3 (42 reviews)
Calle Morelos 162 Centro , Colima , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Cons:
Internet issues
Dining area not fully functional

Categories

Cleanliness
6.3
Issues mentioned with the internet and the dining area affecting the overall experience.
Service
8.3
Standard service quality for a hotel of this rating.
Location
8.3
Standard location quality for a hotel of this rating.
Room Quality
7.3
Room quality is acceptable but affected by internet connectivity issues.
Amenities
7.3
Internet connectivity and dining options need improvement.
Value for Money
7.3
Value perceived to be average due to connectivity issues.
Food and Beverage
6.3
Dining services are not functioning at full capacity.
Overall Experience
7.3
Overall experience impacted by connectivity and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:52

Property Description

Luxurious Amenities
Hotel America offers a range of luxurious amenities including an outdoor swimming pool, garden, terrace, and restaurant for guests to enjoy during their stay.

Modern Comforts
Each room at the 4-star hotel is equipped with air conditioning, a balcony with a garden view, a flat-screen TV, and cozy bed linens. Guests can also take advantage of the room service and 24-hour front desk for added convenience.

Convenient Location
Located in Colima, Hotel America is in close proximity to the Licenciado Miguel de la Madrid Airport, making it a convenient choice for travelers. Book your stay now to experience the perfect blend of comfort and convenience at Hotel America.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 42 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.3
P
Pineda Beltran couple mx
8
Limitaciones por el Internet
Pros:

sin comentarios

Cons:

el comedor ya no funciona al 100%
el internet no era bueno
tenía que salirme de la habitación y acercarme a la recepción para que enlazara el internet

2025-12-28 via Nuitee
R
Ramirez family_with_children mx
7
2025-12-08 via Nuitee
E
Ezequiel young couple us
7
Good
2024-12-22 via Nuitee
J
José review category business travellers us
8
No good experience
Pros:

The location and the good maintenance

Cons:

The AC is very noisy and annoying by the rooms next to the stairs.
By 3am one unit started to make so much noise that was impossible to sleep.
I reported and they started fixing and finishing by 545am

2024-07-25 via Nuitee
G
Georgina family with young children us
1
It was an ok stay
Pros:

The staff was nice location was good

Cons:

Rooms were dirty and had roaches, curtains were falling apart bathrooms were full of mold

2024-07-19 via Nuitee
L
Luis young couple us
6
Pleasant
Pros:

Location in downtown.

Cons:

The hotel needs a serious upgrade in every aspect. It may have been a great place to stay when they opened. There are no amenities, our hair dryer didn't work, the room lock uses an standard non ADA compliant lock.

Staff is very friendly, that's a plus.

2024-06-01 via Nuitee
M
Melba solo traveller us
6
You get what you pay for.
Pros:

The room was very spacious.

Cons:

The room was very cold and full of mosquitoes that bit me all over.

2024-05-22 via Nuitee
D
David young couple us
1
Bad
Pros:

The location

2024-05-05 via Nuitee
R
Ruben young couple mx
2
how in the world is this a 4-star hotel?
Pros:

central location

Cons:

rooms feel old and dirty

2024-02-19 via Nuitee
B
Brent young couple ca
5
Passable
Pros:

The building

Cons:

The dirty pool. Smelly bathroom
Restaurant only open for breakfast
A/C didn’t work
Coffee maker broken
Electrical outlets not all working
This is far from a 4 *- needs a lot of work to bring it up to standard

2024-02-14 via Nuitee
B
Brent young couple ca
4
Disappointing
Pros:

Decent location to the central square. Excellent secure parking. Staff all very nice.

Cons:

Very dated property and in major need of lots of upgrading. Pool in serious need of a cleaning and maybe some plants, lounge chairs to make it an attractive place to sit?!? As someone else said the hotels days of being a 4* are long past. Now it might be a 2*
As advertised there is a restaurant on location but only open for breakfast. Poor wifi, coffee maker didn’t work, A/C not working. Not worth the cost 🙁

2024-02-10 via Nuitee
K
Kristopher review category business travellers ca
1
Bad
2024-01-19 via Nuitee
K
Kristopher review category business travellers ca
4
Disappointing
2024-01-18 via Nuitee
M
Maria solo traveller us
7
Good
2024-01-06 via Nuitee
T
Teresa young couple us
10
Exceptional
2023-10-18 via Nuitee
J
Jaime solo traveller us
2
Probably the worst hotel room ; not hotel , I’ve stayed at . But truthfully the staff were excellent
Pros:

No breakfast provided

Cons:

The mattress , the television, the internet , the noise the air conditioner made ,

2023-09-16 via Nuitee
E
Eleazar family with young children us
1
Bad
2023-09-12 via Nuitee
J
Jose family with young children us
5
Passable
Pros:

the location

Cons:

had to much water damage.

2023-06-19 via Nuitee
C
Colleen group mx
3
Would not go back
Pros:

Terrible

Cons:

No room service could not get a beer at night and They had a lounge,breakfast was really bad.not much for condiments for the broken coffee pot,swimming pool was very dirty,not a happy night lady,paint peeling of the wall.was told 1 of the best hotel ,not

2023-06-04 via Nuitee
C
Colleen review category business travellers mx
3
Poor
Pros:

It was clean good location

Cons:

Coffee pot bad no créame for coffee hard bed noise street no hot water chips of paper coming off wall.night staff no like gringos

2023-06-01 via Nuitee