The Royal Harbour Hotel

Hotels
9 (802 reviews)
Nelson Crescent , Ramsgate , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Garden
Pets allowed
Laundry
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Charming building
Artistic atmosphere
Cons:
Cleanliness issues
No lift
Cold rooms

Categories

Cleanliness
8.31
Specific mentions of issues such as blood-stained towels and a dirty bathroom.
Service
9.77
Reported friendly staff and a helpful gentleman at reception, despite other complaints.
Location
10
Quaint building with character and a nice seaview.
Room Quality
8.76
Some rooms were described as cold and lacking curtains on beds.
Amenities
8.79
Limited amenities mentioned, with challenges noted regarding stairs and no lift.
Value for Money
9.25
Mixed responses with expectations not met compared to price.
Food and Beverage
7.81
No catering service and concerns from several guests about food options.
Overall Experience
9.3
Highlights positive aspects but mentions significant dissatisfaction that offsets overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Historic Georgian Town Houses
Experience the charm of three Georgian town houses dating back to 1799, offering stunning harbour and sea views in Ramsgate's historic garden crescent.

Cozy Accommodations
Relax in rooms equipped with tea and coffee making facilities, with some featuring a convenient coffee machine for your enjoyment.

Convenient Amenities
Enjoy the warmth of real open fires in the lounge, an honesty bar, buffet breakfast, and the option to dine at the hotel's restaurant, the Empire Room.

For an unforgettable stay in Ramsgate, book your room at our unique hotel today!

Important information:

Please note that American Express is not accepted as a payment method at this hotel.

Being a period property the Royal Harbour Hotel does not have a lift, however the hotel is happy to assist with luggage wherever possible.

For any reservations made on the same day of arrival after 12:00 PM (noon), room access and check-in are only guaranteed from 6:00 PM until 9:00 PM.

A surcharge of £30 per room applies for late check out past 10am Past noon will incur another £30 charge. Past 2pm and it will incur another night's stay.

Please be advised that at certain times you will be asked to self check in with door codes. Please ensure you keep an eye on your messages

Please note that during quieter times the main lounge area of the hotel may not be available.

Our small car park (4 spaces) is available on a first come first serve basis. No reservation can be made.

Lost Keys: A charge of £40 will be applied for any lost bedroom key. Loss of a front door or master key may incur a higher charge if locks or cylinders need to be replaced for security reasons
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £20 per person per night when using an available cot.
    People no matter the age stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is needed) and costs GBP 12.50 per day.

Location

Guest Reviews

9
Based on 802 reviews
Cleanliness: 8.31
Service: 9.77
Location: 10
Room Quality: 8.76
Amenities: 8.79
Value for Money: 9.25
Food and Beverage: 7.81
Overall Experience: 9.3
C
Czaja solo_traveller gb
7
2026-07-16 via Nuitee
R
Rose couple gb
8
Old style house and vintage furniture, comfortable enough for a few nights
Pros:

The sea views, comfy bed and pillows, size of room , it’s like staying at a relative’s place.

Cons:

The hotel doesn’t have breakfast as an option and it’s limited spaces to pay for parking spaces at the hotel or pay for street parking in peak times. Plus the television kept losing reception. A lot of street noise ( traffic, people etc).

2026-07-14 via Nuitee
J
Jeremy couple gb
8
Pros:

Nice room with a great view of the harbour. No room service or breakfast but plenty of cafes and bars nearby.

2026-07-13 via Nuitee
A
Awsaf couple sa
10
2026-07-13 via Nuitee
R
Richard solo_traveller gb
8
nice place to stay with great views of the sea
Pros:

nice and clean. Beautiful decor in the building and the bed was comfortable.

2026-07-12 via Nuitee
M
McKay solo_traveller gb
9
Great stay . Useful either in o/n transit to France or local visit
Pros:

Lovely stay having come from Eurotunnel. Superb Harbour View . Room was petite but well appointed with all facilities.

2026-07-12 via Nuitee
M
Mladen couple gb
9
Overall everything was great.
Pros:

Good location, clean linen.

Cons:

The front door was locked on arrival and there were other people who were waiting outside.
We had to contact someone to come out and do the check in.
There was no clear instructions about checking in process.

2026-07-08 via Nuitee
N
Nicholas couple gb
1
Will not be back
Pros:

Not a lot.. this should not be classed as a hotel as it is offers no services at all… It is more like an Airbnb and a poor one at that … the room/bathroom shown on the web site has been photographed with a fish eye lens camera making appear much larger than it is in reality… there was a tiny cupboard to hang a few items but no where else to keep any thing.. your case has to be stored under the bed… I am not so big but if you were someone a little large then forget this location… also they have a really odd way of dealing with customers to the point of being rather arrogant.. this conversation only happens through a speaker system as nobody is at hand during the day .. so again I will repeat… this is not a Hotel .

Cons:

All of it

2026-07-07 via Nuitee
A
Amanda couple gb
1
Would not stay there again
Pros:

Nothing, overpriced

Cons:

Everything

2026-07-06 via Nuitee
L
Lisa solo_traveller gb
8
Really good. Would definately stay again.
Pros:

Quirky relaxed and comfortable. Loved all thee art work and the books everywhere. Great view from my room of the busy harbour. Also very convenient to where I needed to get to

Cons:

I would have liked an extra towel and a spare sheet as it was very hot - too hot for the duvet

2026-07-06 via Nuitee
D
DRAGOS solo_traveller gb
10
2026-07-06 via Nuitee
D
David solo_traveller gb
5
Don't expect a luxury room.
Pros:

Room was clean, large shower area

Cons:

Was told when arrived it was ground floor but had to walk 2 flights of stairs, also said garden view.... ok if you like looking at sheds not very nice to look at wasn't really a garden. Had a winter quilt on bed (not good on a hot weekend) unable to open windows fully, room was a bit small for my liking. Wasn't worth the money I paid

2026-07-05 via Nuitee
B
Bogdan couple gb
7
2026-07-05 via Nuitee
L
Lorraine solo_traveller gb
1
Pros:

I booked a junior suite .
The room was clean the bed was comfy.
The room is in the front so there is constant road noise the curtains don't block the sunlight out. There are no facilities in the room no bottled water and no where to buy one on site . No bathroom toiletries supplied other than a piece of soap as I spent 150 pounds for the night stay I am very disappointed.

2026-07-04 via Nuitee
R
Ruth couple gb
9
Comfortable bed with good location
Pros:

Location very good - interesting decor- old lovely building - bed very comfortable

Cons:

Would have been nice to check out at 11am instead of 10am but not a massive issue

2026-07-04 via Nuitee
A
Alan solo_traveller gb
9
Pros:

The bed was really comfy.
Nice bright single bed room.
Harbour view.
Nice decor with quirky artwork.

2026-07-01 via Nuitee
S
SUZANNE couple gb
7
Hotel tired , manager/owner needs a lesson in some interaction! Won’t stay there again.
Pros:

View was great. Bed comfortable and showed great.

Cons:

No welcome by manager had to put luggage around the back of property,instead of just letting us leave it before checking in at 4pm.
No toiletries, no water, hairdryer, biscuits . Tv was rubbish signal too.

2026-06-29 via Nuitee
P
PAUL couple es
6
nice, but nothing to write home about
Pros:

the common areas were nice

Cons:

the room was a bit spartan

2026-06-29 via Nuitee
T
Tromp couple ch
1
I cancelled after seeing the room
Pros:

Location OK. oom had a harbour view

Cons:

Stairs, heat (no facilities)

2026-06-29 via Nuitee
K
Kinga solo_traveller gb
8
2026-06-29 via Nuitee