The Royal Harbour Hotel

Hotels
9 (730 reviews)
Nelson Crescent , Ramsgate , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Shared lounge/TV area
Concierge service
Wheelchair accessible
Allergy-free room
See all facilities

Review Highlights

Pros:
Friendly staff
Charming building
Artistic atmosphere
Cons:
Cleanliness issues
No lift
Cold rooms

Categories

Cleanliness
8.31
Specific mentions of issues such as blood-stained towels and a dirty bathroom.
Service
9.77
Reported friendly staff and a helpful gentleman at reception, despite other complaints.
Location
10
Quaint building with character and a nice seaview.
Room Quality
8.76
Some rooms were described as cold and lacking curtains on beds.
Amenities
8.79
Limited amenities mentioned, with challenges noted regarding stairs and no lift.
Value for Money
9.25
Mixed responses with expectations not met compared to price.
Food and Beverage
7.81
No catering service and concerns from several guests about food options.
Overall Experience
9.3
Highlights positive aspects but mentions significant dissatisfaction that offsets overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Historic Georgian Town Houses
Experience the charm of three Georgian town houses dating back to 1799, offering stunning harbour and sea views in Ramsgate's historic garden crescent.

Cozy Accommodations
Relax in rooms equipped with tea and coffee making facilities, with some featuring a convenient coffee machine for your enjoyment.

Convenient Amenities
Enjoy the warmth of real open fires in the lounge, an honesty bar, buffet breakfast, and the option to dine at the hotel's restaurant, the Empire Room.

For an unforgettable stay in Ramsgate, book your room at our unique hotel today!

Important information:

Please note that American Express is not accepted as a payment method at this hotel.

Being a period property the Royal Harbor Hotel does not have a elevator, however the hotel is happy to assist with luggage wherever possible.

A surcharge of £30 per room applies for late check out past 10am Past noon will incur another £30 charge. Past 2pm and it will incur another night's stay.

Please be advised that at certain times you will be asked to self check in with door codes. Please ensure you keep an eye on your messages

Please note that during quieter times the main lounge area of the hotel may not be available.

Our small car park (4 spaces) is available on a first come first serve basis. No reservation can be made.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £20 per person per night when using an available cot.
    People no matter the age stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is needed) and costs GBP 12.50 per day.

Location

Guest Reviews

9
Based on 730 reviews
Cleanliness: 8.31
Service: 9.77
Location: 10
Room Quality: 8.76
Amenities: 8.79
Value for Money: 9.25
Food and Beverage: 7.81
Overall Experience: 9.3
A
Ashley couple gb
10
2026-03-16 via Nuitee
M
Melina couple gb
8
Amazing weekend
Pros:

Very cozy hotel. I really liked the location. The ease of parking was also a plus.

Cons:

The shower isn’t good.

2026-03-16 via Nuitee
P
Paul couple gb
7
Pros:

Great location. Cosy hotel.

Cons:

Tiny room at the top of the house. 3 flights of stairs, no lifts.

2026-03-14 via Nuitee
A
Ana Luisa solo_traveller gb
10
Pros:

Amazing view.
Very welcoming staff.
Clean facilities and comfy bed.

2026-03-09 via Nuitee
P
Paul couple gb
10
Perfect
Pros:

As we had just got married, The hotel upgraded us to a perfect room over looking the harbour. Made our trip even more special

2026-02-26 via Nuitee
W
Watkins solo_traveller gb
7
Pros:

View, bedroom,art

Cons:

Small soap, no products poor coffee in the room, no breakfast

2026-02-12 via Nuitee
P
Patricia solo_traveller de
10
2026-01-19 via Nuitee
G
Glenn solo_traveller gb
8
Good value for money, nice & quiet, good location
2026-01-19 via Nuitee
G
Gemma solo_traveller gb
10
2026-01-19 via Nuitee
W
Watapatha solo_traveller gb
10
My stay at the Royal Harbour Hotel was a pleasant and memorable experience. As a solo female travele
Pros:

I am happy with my stay at the Royal Harbour Hotel. It’s perfect for solo travel girls, offering a safe and cozy atmosphere. The staff members are incredibly kind and always ready to help.

2026-01-19 via Nuitee
N
Nancy couple gb
10
2026-01-19 via Nuitee
D
David couple fr
8
Face à la mer, personnel très professionnel et très gentil.
Pros:

L'emplacement est parfait. Nous avons été accueillis par un monsieur très gentil, efficace et disponible.

2026-01-19 via Nuitee
M
Marta couple pl
8
Pros:

Good location, great view from the room, lovely house and a great host.

Cons:

Toiletries mean only soap (no shampoo and shower gel).

2026-01-19 via Nuitee
J
James couple ie
7
Cons:

Parking is hard to find i

2026-01-19 via Nuitee
N
Nick couple gb
8
2026-01-19 via Nuitee
T
Tracey couple gb
1
Don’t stay here. RIP offf
Pros:

My first impression was that this hotel is tired, outdated, and in serious need of investment. Entry is only possible by ringing a bell, which already sets a poor tone. The reception area consists of creaking wooden floorboards, and the gentleman who handed us our key seemed entirely uninterested in welcoming guests. We were told, quite abruptly, that there is no breakfast service and that a function with loud music would be taking place.

The room itself was extremely basic, with mismatched coat hangers left on a rail. The bathroom was not properly cleaned, the shower never reached a hot temperature, and no flannels were provided, making even a simple wash difficult. When I attempted to request some, I discovered that staff are not present on-site—you have to ring someone to attend, which is unacceptable for a functioning hotel.

Overall, the service was poor, the standards were low, and the experience was deeply disappointing. I would strongly advise against staying here

Cons:

Email to complain then offers you cash back to take your review down.

2026-01-19 via Nuitee
J
Janice couple gb
8
Different
Pros:

Safe and warm unusual

Cons:

Very impersonal strange setup

2026-01-10 via Nuitee
S
Selim solo_traveller gb
8
2026-01-03 via Nuitee
A
Adam couple gb
8
Pros:

The host, Richard was lovely, very accommodating, nothing was too much trouble. The paintings kept us busy the whole stay, as we uploaded QR codes for information on each painting. We referred to it as 'The Art Gallery with beds in'. The building is beautiful, original and welcoming. Our dog was warmly accepted. A fire was lit most evenings and we were well supplied with beverage items, towelling and bedding. The bed itself was the MOST comfortable and roomy bed, the thick mattress and cosy bedding insured a good night's rest. Room service was prompt and nice to come back to.

Cons:

Being right at the very top of the building with no lift made it challenging when moving cases. We were 5 flights up and the 5th was almost vertical...we were okay but we achieved as much as we could while we were out to minimise the climbs. The room wasn't warm and there was no heat in the bathroom, but Richard remedied that for us with a portable heater. We were aware from the start that this was a 'room only' venture, I understand the reasons for no catering, but to have been able to provide a breakfast would have enhanced our experience.

2025-12-27 via Nuitee
R
Rice solo_traveller gb
10
Pros:

Everything

Cons:

The blood stained towel in my bathroom.

2025-12-22 via Nuitee