Sandos Papagayo

Hotels
Sandos Hotels & Resorts
8.4 (377 reviews)
Las Acacias, 6 , Playa Blanca , es

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location and sea views
Variety of restaurants and activities
Cons:
Food can be repetitive
Some staff were less friendly
Facilities showing signs of age

Categories

Cleanliness
7.61
Clean but showing signs of age and wear.
Service
9.08
Exceptional service from hotel staff, though some staff appeared unfriendly.
Location
8.62
Excellent location with lovely sea views and nearby beaches.
Room Quality
8.57
Well-maintained rooms with daily cleaning and good sea views.
Amenities
8.6
Great pools and variety of restaurants available.
Value for Money
8.06
Generally a good value, though some aspects may feel below four-star standards.
Food and Beverage
7.61
Food is decent but can be repetitive.
Overall Experience
9.08
Overall enjoyable stay with beautiful views and great staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:12

Property Description

Luxurious Beachfront Location

Unmatched All-Inclusive Services: Sandos Papagayo Beach Resort offers 24-hour all-inclusive services with 3 outdoor pools, free WiFi, and a relaxing spa.

Gourmet Dining and Entertainment: Indulge in a variety of culinary delights at the international buffet, pizzeria, oriental/tex-mex restaurant, and poolside snack bar. Enjoy refreshing drinks at 5 bars and a chill-out terrace with stunning island views.

Family-Friendly Activities: With a kids' club, play area, and children's pools, there's plenty for the little ones. Meanwhile, adults can unwind in hot tubs, saunas, or enjoy sports facilities and evening entertainment.

Book now for an unforgettable stay at Sandos Papagayo Beach Resort!

Important information:

Please note premium and à la carte drinks of more than 3 years old are not included in the all inclusive rates.

Please note that the full amount of the reservation must be paid upon check-in.

Please note that children from 12 years old are considered adults.


Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide a copy of the credit card, a copy of the passport, and signed copy of authorization from the cardholder for the total cost of the reservation.

Please note the published rates for half board stays on 25 December include a mandatory fee for the gala lunch held on that day.

Please note the published rates for half board stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

This property cannot host stag or hen parties or similar parties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 377 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 9.08
A
ANA ALTISENT extended_group es
9
Pros:

La atención del personal

Cons:

Los horarios de las barras no son acordes al momento música por la noche, siguen poniendo música, pero la barra está cerrada. Las piscinas también terminan demasiado pronto a mí parecer.
Otra cosa a destacar es que el horario del buffet, estás dentro de horario pero están recogiendo todo y quitando comida antes de que termines.

2026-04-04 via Nuitee
V
Vane UB couple es
9
2026-04-04 via Nuitee
M
MARIA DOLORES extended_group dk
10
Volveré seguro
Pros:

Todo genial!! El buffet fantástico

2026-04-03 via Nuitee
R
Rebeca family_with_children es
10
Muy recomendable
Pros:

Todo, la atención, las instalaciones, la comida y el servicio que prestan.

Cons:

Nada

2026-04-03 via Nuitee
A
Arie couple nl
9
goed/uitstekend
Pros:

Lekker en veel keuzes

Cons:

wel veel hetzelfde

2026-04-01 via Nuitee
H
Hector couple es
8
Cons:

Animación nocturna muy dirigida a los huéspedes extranjeros

2026-03-30 via Nuitee
G
Gabriela extended_group ch
7
Erholsame Tage in einer angenehmen Atmosphäre inmitten einer tollen Gegend.
Pros:

Frühstück war gut. Die Lage des Hotels sehr schön.

Cons:

Geschirr, Besteck und Gläser waren schmuddelig. Das Essensangebot gross aber immer wiederholt. Weniger Auswahl und mehr Abwechslung hätten wir für besser gehalten. Das Essen im Restaurant mit Reservation hat uns beide Male nicht geschmeckt.
Unser Zimmer benötigte eine Nachreinigung, eine Bettdecke war auch nicht frisch bezogen!

2026-03-27 via Nuitee
R
Rosie family_with_children gb
8
Relaxing break!
Pros:

Food was plentiful and very tasty.
Rooms were clean and comfortable
Great location and proximity to coastal path.

Cons:

A little slow to clear plates in the restaurant at times.
One member of reception staff was a little rude.

2026-03-19 via Nuitee
A
ANGEL couple es
9
2026-03-18 via Nuitee
D
Diosel extended_group es
8
2026-03-17 via Nuitee
R
Raïssa couple fr
9
2026-03-16 via Nuitee
D
DANIE extended_group fr
6
Du Pour et du Contre..
Pros:

L'emplacement au bord de mer.
La piscine chauffée.
Les boissons à disposition en self ainsi que le snack ouvert à toute heure.
Le nombre important de tables et chaises ou fauteuils à disposition un peu partout pour une assise confortable.
Les repas en terrasse.
Les machines à café disponibles dans le restaurant pour tous les repas.
Les jacuzzi dans l'espace Spa.

Cons:

La chambre avec du grillage au bord du bacon et de gros tuyaux d'évacuation ! On se sent comme en "prison". C'est déprimant...
Certaines parties nécessitent une rénovation : les halls près des ascenseurs, les couloirs d'accès aux chambres, les toilettes dans les espaces communs et la salle de bain de notre chambre.

2026-03-16 via Nuitee
Y
yvon couple fr
9
Excellent séjour, rapport qualité/prix remarquable .
Pros:

qualité des repas exceptionnelle pour un all inclusive . Aucun supplément pour les boissons a toute heure .

Cons:

les ascenseurs pourraient être rénovés . Attentes parfois longues par manque de rapidité .

2026-03-15 via Nuitee
T
Tiina couple fi
8
Pros:

Sijainti erittäin hyvä.Henkilökunta ystävällistä.

Cons:

Huone kaipaisi pikaisesti kunnostamista.Kylpyhuoneessa oli torakka.Uima-altaan vesi tosi viileää ,vaikka piti olla lämmitetty allas.

2026-03-11 via Nuitee
C
Catriona couple es
8
Fantastic stay at the Sandos. Great food and drinks
Pros:

All the staff were great.
Food was good.
Great room.

Cons:

More toiletries on offer.
Had a kettle with coffee and sugar but no milk.

2026-03-11 via Nuitee
W
Werner couple ch
8
Pros:

Lage,pool

Cons:

Sauberkeit

2026-03-10 via Nuitee
A
Antonio couple es
9
2026-03-08 via Nuitee
P
Pozniak couple gb
10
2026-03-02 via Nuitee
E
Emma couple es
7
Pros:

El servicio humano era agradable

Cons:

La nevera del minibar no funcionaba.
El catering era de poca calidad

2026-03-01 via Nuitee
J
j couple nl
8
2026-02-28 via Nuitee