Orchid Hotel

I had a terrible stay on this hotel the staff work here is very bad,they have a bad attitude from reception to reservation, hope that the owner will take a look on that..they are playing,specially when it comes to money ,,,I will not guarantee this hotel.....

location is okay walking distance from metro.

first time i have encountered receptionist shouts at guest and very rude staff, not recommended to stay here.

stayed here for 6 nights triple bed, price is cheap.

you get what you paid for, never again.

It has been a Great experience overall, Umar was as brilliant as he can be, his behaviour from pick up and drop was very excellent and he coordinated for both Miracle garden and global village very professionally and in extreme polite manner.

Over all it is far from standard

This is not the place to stay with family. This place is only for prostitution. Till mid nite from 2nd and 3rd floor can hear high volume of music. All the time diff race of seduce guls roam around. If you want to go with family not to stay there. Highly recommend NOT to STAY.

Overall it's not bad however a few things to note prior to staying here: First, after you check in, they keep your passport for the duration of your stay UNLESS you pay 130 dhs then they will give it back to you. Second, if you're facing the entrance side aka Nihal Hotel it's going to be noisy every night due to the number of cars that pass by that area as well as the night club within Nihal Hotel. They also seem to be doing renovations within the hotel on all floors so the smell of paint and noise will also be there. Lastly there is a nightclub downstairs and they play loud music every night as well, so if you're a light sleeper make sure to get at least the 4th floor but 6th and 7th floor would be ideal.

Loud music at night, terrible shower.

Very dirty hotel why Dubai municipality closed this terrible hotel in the heart of Dubai, I can’t sleep the hole night I chose another hotel next morning bbbb bbbb bbbb nbnnnn nbnnnn vvbbvvbbbbbbbbbbbbbbbbbbbbbbbbbbbh. Hhhhhhhh ggggghhhhhhhhhhhghgggg
I have no words

Food was awesome and service was very nice.special thanks to ms.pradnya.she is very polite and humble. Overall we felt homely .very nice ambience with live music. Her services is very good and very helpful

Worst Receptionist ever, disgusting face with disgusting attitude..! I don’t know the name but she was there in the morning 8 am. The way she was talking was not acceptable.! She is treating guest like Garbage

This is one of those places that you get what you pay'd for, its that's simple.
I arrived at 6am and was simply in need af a places to get 4 or 5 hrs sleep, it's close to the airport and so cheap cost me about 120AED or £22 through Hotels.com.
It was all I needed so I can't commit on noise levels during the night.
Staff even at 6am where good and after a quick shower I was out like a light.
Bathroom is dated and not very clean but shower is hot and good pressure.
Bed sheets where clean but had signs of heavy use.
I was allowed a late checkout with no extra charge, I also indulged in an hours massage at the Spa on the 7th floor, conveniently located next to my room.
I would have no problems staying here for a night's transit though Dubai again.
Thank you ORCHID HOTEL.

They have two clubs in the hotel, and both are loud until 4am (!!!!) in the morning. Even in the 6th floor i couldnt sleep.

Traveled in 2018 during the Eid holidays. The staff was cooperative. Good massage center at the 7th floor. Many entertainment clubs are on the mezzanine floor. Near to Dubai metro station. Bit expensive as compared to other hotels.

The Staff were amazing, very friendly and very pleasant. The Hotel is very clean, aircon amazing because it was very hot outside. Imanman, the doorman always had a smile friendly and was very helpful. Everyone wore masks. Housekeeping, you only had to ask and they would get it for you, Reception was very helpful when I needed to order food, language barrier. Overall very Excellent service.

Was a wonderful time being here at orchid hotel got the standard service and thanks to chef Patil for the fantastic food that was prepared and the banquet team an excellent job done everything was smooth and special thanks to MR Roshan,MR Romeo and team .

Great place. Awesome service. Mr. Roshan Koli, Aniket Gawde, Pranay and Romeo provided excellent service on two days 7-8 Feb. 2022. Would recommend them for a reward for their exemplary service. Well done.

Atmosphere was good, mutton was very tasted. The chat was yummy by Suresh Chef. Nidhi was very polite and courteous. Snehal was very professional.
Really enjoyed, will surely come again.
Had a great time

Poor service. If only we could rate it 0 we would. The receptionist assigned during our stay is very rude and just wanted to fraud guest to pay extra. There are no toiletries, no coffee sachets, or even drinkable water, old and rusty shower heads, toilet is clogged, AC is broken, it smelled bad. We declared during bookinh online that there will be an additional guest whose gonna stay with us but the arabic male receptionist insisted for us to pay extra charge. He called the security and insisted for our friend to leave if we won't pay extra which I believe its his modus to scam people (read the same reviews about this receptionist). He didn't gave us any official receipt for the extra charge we paid. Just a big mystery why this hotel is up and still running it should be closed down due to poor service, facilities and amenities. Hotel stay is cheap but not worth it. Will definitely NOT coming back.

Being a hotelier myself, I expect everything to be perfect. Arrived at the hotel at 9am, checked with the reception if early check in is possible, same has been provided after 1hour. During my arrival i asked the receptionist if last day breakfast can be taken on my day of arrival, she said yes and than when I checked in after 1 hour she said breakfast is close and cannot be provided. I was very much disappointed ☹️

After requesting the receptionist so much, finally she checked with Mr. Sachin - Operation Manager only after his approval i got my breakfast. (Thank you Mr. Sachin for your hospitality)

Receptionist needs some training on handling issues, rest evening was Good.

Great customer service and every thing was perfect