Cavendish Hotel

Hotels
•
Britannia Hotels
6.6 (6292 reviews)
Grand Parade , Eastbourne , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Room quality concerns
Inconsistent service

Categories

Cleanliness
3.93
Some reviews indicated issues with cleanliness, including concerns about dirty carpets and possible bed bugs.
Service
7.4
Service was mentioned positively in several reviews, although one guest felt the receptionist was not friendly.
Location
7.94
The hotel's location was frequently praised, especially for its proximity to the seafront.
Room Quality
4.89
Room quality had mixed reviews, with specific mentions of issues like the lack of air conditioning and old furniture.
Amenities
5.92
Amenities were acceptable, but some luxury elements and maintenance issues were noted.
Value for Money
6.88
Overall good value for the price, though some guests felt amenities could be better for the cost.
Food and Beverage
7.93
Many reviews highlighted good food and breakfast experiences.
Overall Experience
7.9
Majority of guests felt that their overall stay was positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:52

Property Description

Stunning Coastal Views

Luxurious Amenities
The Cavendish Hotel boasts a serene Cavendish Library, perfect for unwinding with a book or a cup of coffee. Guests can also choose from various lounges to relax in, all while staying connected with Wi-Fi available throughout the building.

Delightful Dining Options
Indulge in a culinary experience at the Marine Restaurant, offering breathtaking views of the sea and serving delectable dishes made from local produce. For a more casual setting, the bar provides a popular lunch menu with a beachfront backdrop.

Experience seaside sophistication at The Cavendish Hotel, just a short stroll away from Eastbourne's bustling shops and the Arndale shopping centre. Book now for a memorable coastal getaway.

Important information:

Dinner supplement is based on a 3-course meal.

Please note, we do not accept any cash payments at this property.

This property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LGW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and costs GBP 7 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8 per day.

Location

Guest Reviews

6.6
Based on 6292 reviews
Cleanliness: 3.93
Service: 7.4
Location: 7.94
Room Quality: 4.89
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 7.9
L
Leo • couple • gb
10
Great value for money.
Pros:

Nice big rooms, friendly staff and great location.

Cons:

Sometimes there’s no hairdryer or iron but all you have to do is ask and the staff will provide them.

2026-03-15 • via Nuitee
B
Batkin • couple • gb
7
Pros:

On seafront

Cons:

Room was cold and there was bits in carpet

2026-03-14 • via Nuitee
S
Solveig • extended_group • gb
6
Pros:

Location on the seafront and near the train station was perfect

Cons:

The facilities are old and dingy, the breakfast was terrible, and there is very little staff service (they wouldn’t even bring toilet roll up to our room).

2026-03-14 • via Nuitee
M
mark • solo_traveller • gb
8
A very comfortable stay
Pros:

It was a great price and for what I paid it was great the staff were very helpful and polite

Cons:

It was all ok

2026-03-14 • via Nuitee
T
Tina • couple • gb
6
Cheap and convenient
Pros:

Good location , cheap

Cons:

Had the worst night sleep ever on our first night. The bed was broken. We both ended up with back ache and exhausted. Told reception and they moved our room and the bed was a lot better.
The rooms could have been a lot cleaner and the furniture could do with a good varnish. All very dated.

2026-03-13 • via Nuitee
A
Agnes • couple • gb
4
Cleanliness of the whole hotel was not my standard
Pros:

Nothing fancy

Cons:

Cleanliness is not my standard

2026-03-13 • via Nuitee
I
Imtiaz • couple • gb
10
Excellent room and wonderful service. I have recommended to my friends and family. And no doubt I will go back again.
Pros:

The location, comfortable room etc

Cons:

Nothing

2026-03-13 • via Nuitee
D
David • couple • gb
9
A very enjoyable stay.
Pros:

Excellent location on the front and close all amenities with private car park. Had a lovely room with a double aspect view.

Cons:

A small thing but the Wi-Fi is quite weak.

2026-03-13 • via Nuitee
H
Hirsty • family_with_children • gb
5
Dont book the breakfast
Pros:

We originally booked the disabled room, it was really poor and it had a distinctive strong urine smell as soon as we opened the door

Cons:

The breakfast was very poor, the bacon was inedible,the mushrooms recooked, and there was no porridge, overall the hotel is in a poor state

2026-03-12 • via Nuitee
E
Emma • solo_traveller • gb
10
Well worth the price
Pros:

Hotel was spacious and had everything I needed for a nights stay. Room itself had fridge, iron, hairdryer, tea/coffee and kettle. Lovely soap/shampoo in very large bathroom. Dining room had a lovely sea view and buffet breakfast was delicious.

Cons:

Would benefit with phone charging ports in rooms. The room was very warm, fans were provided.

2026-03-12 • via Nuitee
J
Jo • couple • gb
7
2026-03-11 • via Nuitee
O
Olga • solo_traveller • gb
10
Pros:

Everything

2026-03-10 • via Nuitee
R
Ruth • couple • gb
1
2026-03-10 • via Nuitee
P
Paul • couple • gb
10
Pros:

The staff were amazing the room and stay was perfect experience

Cons:

Nothing

2026-03-10 • via Nuitee
B
Brendon • couple • gb
8
2026-03-09 • via Nuitee
K
Kathy • family_with_children • gb
10
A champagne stay on a shandy budget
Pros:

Beautifully spacious hotel facing the seafront.
Exceptional clean. Amazing value for money.
The staff were lovely and the decor was immaculate.

2026-03-09 • via Nuitee
B
Bryan • couple • gb
1
The hotel is a disgrace, Britannia hotels should be ashamed
Pros:

Location is about all

Cons:

Filthy dirty, total disrepair . Staff either invisible or totally disinterested.

2026-03-08 • via Nuitee
I
Ian • couple • gb
4
2026-03-08 • via Nuitee
J
Jane • extended_group • gb
5
Staff helpful but hotel needs badly up grading.
Pros:

Location

Cons:

Had to move rooms as 1st room very poor condition and bathroom looked shabby

2026-03-08 • via Nuitee
M
murrell • couple • gb
9
2026-03-07 • via Nuitee