Magic Cristal Park

Hotels
Magic Costa Blanca
8 (1562 reviews)
Ruzafa, 14 , Benidorm , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Food quality issues
Some maintenance needed

Categories

Cleanliness
8
The hotel is described as spotless, indicating high standards of cleanliness.
Service
9
The staff are described as extremely friendly and hardworking.
Location
9
A perfect location for the old town was highlighted in the reviews.
Room Quality
7
Rooms were comfortable but some reviews mentioned issues with cleanliness standards.
Amenities
8
Some amenities were mentioned as satisfactory, such as the fridge and service options.
Value for Money
8
Value perceived as fair for the level of service provided.
Food and Beverage
7
Food was described as lukewarm and synthetic, impacting the experience.
Overall Experience
8
Overall experience was positive, with mention of enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:25

Property Description

Indulge in Fun and Relaxation

At Magic Cristal Park, immerse yourself in a world of entertainment and comfort. Luxurious Amenities include an indoor pool and hot tub, perfect for unwinding after a day at the nearby Levante Beach. For the more active guests, engage in activities like archery and bowling, or explore the "games experience" room with the latest video games.

Family-Friendly Entertainment

The hotel caters to families with the Rifi Kids’ Club offering fun activities and games. During the summer, kids can enjoy the pool, while the rest of the year brings table football and Nintendo Wii games.

Culinary Delights and Live Music

Savor delectable dishes at the hotel's restaurant with a diverse buffet and customized dietary options. End your day on a high note at Magic Café, where live music enhances the vibrant atmosphere.

Experience the magic of Magic Cristal Park - book your stay now!

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Please note the published rates for half board stays on 25 and 31 December include a mandatory fee for the gala dinner held on those evenings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 7 per person per night when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1562 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
A
Aguirre extended_group es
2
Mal
Pros:

Correcto

Cons:

La incidencia que tuvimos sin resolver y me han dicho q reclame en Booking

2026-06-20 via Nuitee
S
Susana4960 solo_traveller es
8
2026-06-20 via Nuitee
J
Juan couple es
10
Pros:

La cantidad de comida en el buffet

Cons:

El día de la llegada dan la habitación muy tarde a las 4

2026-06-20 via Nuitee
P
Pop solo_traveller es
10
Todo ok
Pros:

Todo en orden..limpieza calidad precio ✅️

2026-06-19 via Nuitee
M
mallo solo_traveller gb
10
Pros:

👍

Cons:

👍

2026-06-19 via Nuitee
M
Melnykov solo_traveller es
7
2026-06-18 via Nuitee
6
68sf Couples
2
Needs closing down & refurbishing
Pros:

The most disjointed hotel that needs complete refurbishment. We stayed here for 1 week & were apparently ungraded, the room was awful. It was in dire need of some tlc. We appeared to be in an extension of the hotel (623).
The bath was orange where it had been scrubbed so many times. The wood was rotting in places. The bed was very small & uncomfortable, and whoever thought that painting grout black was a good idea needs to be sacked! Oh & it-smelt like rotten cabbage. The fridge kept defrosting & leaking - it only had drinks in so it wasn’t a big worry for us. We had a balcony that had only 1 sun bed & 2 chairs, 1 of which was broken!
The lifts were either out of order or full of people going up & down from floor 1, but we were on 6 & had to use the stairs on many occasions.
The swimming pool is on 7 but the layout does not make it easy to use. The sun beds are above the pool via a staircase that is really only 1 person wide & made of terracotta tiles which were slippery when wet, so you can’t just jump in to cool down & go to sit back down.
There was a seating are by the bar, but rarely any chairs available.
The pool shut at 7 but the bar shut at 6 so there was nowhere to sit outside & have an evening coffee.
The food was ok, but they definitely recycled lots of bits from breakfast to lunch to dinner & this was very noticeable at times. Meal times were odd - breakfast from 8am & nowhere to get a coffee before that & dinner was 7.30 which was quite late if you planned to go out anywhere after your meal.
We chose this hotel as it advertised no groups or stag/hen parties. However, there were loads of very noisy big groups who just took over. During the week we were there there were at least 5 large groups of school children in & at mealtimes it was absolute carnage because the staff couldn’t cope with the volume of people. They ran out of plates, food & the drinks machines were very intermittent.
All in all it was a very poor experience & we have stayed in much better 2 star hotels before.
The hotel was in a great location. Would I stay here again - absolutely not & I would not recommend it to anyone

2026-06-16 via Tripadvisor
A
Alicia family_with_children es
4
Regular
Pros:

Las camas cómodisimas

Cons:

El personal se le veía saturado y contestaban de malas maneras

2026-06-15 via Nuitee
J
JUAN ANTONIO couple es
1
Pros:

Nada ha bajado muchísimo la calidad con respecto a otros años no iremos más

Cons:

Pésimo trato al cliente un hora y media esperando en la recepción para hacer el check-in fuimos para 7días el primer día mi mujer se cayó por las escaleras subiendo del espectáculo porque el suelo estaba mojado se ha roto el hombro tuvimos que estar de médicos no se hacen cargo de hospital ni de la pérdida de la semana que tuvimos que irnos a nuestro destino en Madrid nadie ve que el suelo esté mojado porque cuando vienes ya del hospital el suelo está seco o lo han secado o se ha secado solo por lo cual no hay pruebas

2026-06-15 via Nuitee
R
Ruth solo_traveller es
10
Pros:

Todo

Cons:

Nada

2026-06-15 via Nuitee
A
andrea family_with_children es
1
2026-06-15 via Nuitee
E
Estherbl83 solo_traveller es
10
Pros:

Excelente trato del personal, instalaciones muy limpias y situación Excelente.

2026-06-14 via Nuitee
A
Araceli solo_traveller es
1
No vayais
Pros:

La ubicación lo unico

Cons:

La comida pésima ,instalaciones de los años 60,con cortinas mobiliario baños ,bueno todo super viejo , hasta el baño estaba podrido del agua venían a limpiar y lo hacían por encima. Un día hasta se olvidaron todas las toallas de tan rápido que van , lleno de gente clases enteras de niños , ascensores casi imposible de coger, estoy realmente defraudada, he estado en hotelitos bien de precio pero nunca de tan mala calidad un cuadro de luces dentro del dormitorio y el aire se encendía con un interruptor, el mando estaba pero no servía hasta que averiguamos pasaron más de una hora pensando que no iba , en fin muy mal

2026-06-14 via Nuitee
L
Luis couple es
9
Pros:

El buffet en el desayuno fantástico.Habitacion amplia con dos camas grandes y buen colchón

Cons:

La carne y pescado de baja calidad,un poco comida batallera

2026-06-14 via Nuitee
M
María couple es
6
Ha bajado calidad
Pros:

La ubicación

Cons:

Los ascensores porque los que bajan al comedor -2 no tienen memoria y se saturan en horas puntas. Ya no se hacen mariscadas los viernes.
Las dificultades para realizar la reserva a través de Booking y el propio hotel.

2026-06-14 via Nuitee
L
l0uisehughes Family Birmingham, West Midlands, England
8
Great hotel
Pros:

Lovely hotel and friendly staff.Only downside was no outdoor pool with loungers and brollies. Vegetarians would struggle with food.no seating area in reception which was needed when waiting for coach to return home etc..early pickup so wasn't allowed in restaurant to get a coffee or food( despite paying for all inclusive up front).would not stay here again personally x

2026-06-13 via Tripadvisor
A
Alicia Sira solo_traveller es
8
Recomendado
Pros:

La comida y la terraza del ático

Cons:

Que no dejen la terraza cuando cierran la piscina. Podrían cerrar la zona de piscina y dejar el bar y la terraza de arriba

2026-06-13 via Nuitee
T
Tiago family_with_children pt
10
2026-06-12 via Nuitee
O
Oscar solo_traveller es
10
2026-06-12 via Nuitee
T
Tiago solo_traveller pt
10
2026-06-12 via Nuitee