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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Hiking
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Wine/champagne
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Fruits
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Outdoor fireplace
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Visual aids: Braille
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Laundry washed per local authority guidelines
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Cashless payment available
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Fire extinguishers
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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CCTV in common areas
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Key card access
Review Highlights
Categories
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Property Description
Outdoor Pool with Cabanas:
Hotel Paradox, Autograph Collection boasts an inviting outdoor pool with luxurious cabanas, perfect for guests to relax and soak up the sun.
Modern Rooms with Amenities:
Each spacious room at the hotel is equipped with soundproofing for a peaceful stay, along with complimentary bathrobes, an electronics charging station, and a coffee machine for ultimate convenience.
Solaire Restaurant and Bar:
Indulge in a culinary experience at the onsite Solaire Restaurant and Bar, offering a delectable menu featuring local wine, beer, and farm-to-table ingredients.
Immerse yourself in luxury and convenience at Hotel Paradox, Autograph Collection. Book your stay now for a memorable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 30 per day.
Location
Guest Reviews
Dog friendly
Too many floaties in the pool to be able to swim
Too expensive for very mediocre room
Tiny fridge
No microwave
Very expensive drinks at bar
The property was beautiful. The beds are extremely comfortable and the cleanliness is good :)
Loved the fire pit outside and that they came to turn it on fast.
I wish there was more variety of food or even a continental breakfast for the 300$ we paid the night. And we did not like we had a pay a extra pay for parking
I wanted to a quick overnight getaway and a chance to swim after a long time. This was perfect, I was initially attracted the photos of the pool, the price was right and the location looked central. I was not disappointed, the staff was friendly and helpful, the lobby and rooms cute and eccentrically decorated, and the pool and large hot tub were fabulous. What a fun place for families with kids--lots of games for them and floaties in the pool and s'more kits for a large gas fire pit. I was alone but didn't mind the kids and was able to swim easy laps at 6:30pm and again in the morning--the pool was mostly empty until 11:30am. The poolside food service looked decent as did the inside/outside bar/restaurant though I didn't partake. Downtown and a Trader Joe's are a short walk across a park and pedestrian bridge.
While I was on the first floor in an area used as a walkway to get to the lobby, I didn't find it loud after 10 pm and super quite until after 8:30 am. I think the walls are thick enough....
It is always FUN staying at the Paradox! It’s a friendly place for kids and dogs. They know how to keep everyone entertained by providing games to play and homemade treats for dogs. The pool is one of my favorites.
The price during peak season.
Good location in Santa Cruz.
There was a whistling in our room coming from a leak around the window so when the door was closed the wind whistled through. People had tried shoving bits of kleenex into the fap to stop the noise, unsuccessfully. They were full and couldn’t move us. Offered to reduce the rate which I accepted but they never credited my card. Paid $247 for a terrible night. Had to sleep with earplugs.
The beds were very comfortable.
The air conditioning in our room did t work we had it worked on to no avail. You could tell the property was old and they tried to make it look new and cool it just felt dirty.
We had a great stay. The pool area was very nice, and the kids especially enjoyed the pool, hot tub, drinks, and snacks available nearby. We did not eat at the small on-site restaurant, but it looked inviting.
The rooms were clean and comfortable, and the shower with stone flooring was a nice touch. This is a great place for families visiting Santa Cruz. We would definitely stay here again.
It is a Bonvoy - only reason. Chose a rate online for the free breakfast.
Loud HVAC in the room did not allow sleep. Construction on room 501 in the room next to me (ironically placed down the hall to avoid noise...) was very annoying. I would NOT recommend this
In a nice location, proximity to things.
Found dirty underwear under the bed. Also neighbors blasting movies/music all night long. Paper thin walls but staff won’t help.
Reception and foyer area was nice. Staff were friendly. The pool and gym were great and kept clean.
Given a room with an accessible bathroom which was not very clean and also the shower head over the bath was extremely low. I am 6’3” and taking a shower was painful on my knees having to limbo back under the shower head. Didn’t enjoy that part.
There was enough room for a taller shower head on a longer adjustable rail. Easy fix there.
We asked to have an earlier checkin. No effort was made. We were attending a wedding and had to leave by about 2pm. I do not believe that all the guests checked out at mid day. They could have had the room ready at staggered times. Considering how much we paid we did not receive any value.
It certainly wasn't worth the $500 a night that we paid. The rooms were very basic, the beds were comfortable but there was no effort to make our stay worth even $120.
Everything
Nothing
Modern
Expensive
Convenience, comfort and dog friendliness!
❤️❤️💯 it is such a cute and clean hotel. I can’t wait to plan my second stay make sure you get a room downstairs with a fire pit.
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