Arabian Courtyard Hotel & Spa

This is the third time I have stayed in this hotel in recent years - and I love it! Above all, the location is perfect, right in the heart of the old city of Dubai, where you can walk on the streets and wander down through the souks, past the mosque and the temple, down to the Creek, where you can watch the wooden boats plying their trade back and forth - an unforgettable experience that I never tire of.

The hotel itself is first class, in the old fashioned style, perhaps a little faded, but built of real quality. The rooms are spacious and have everything you need, including a proper bath! The breakfasts are ample with plenty of variety. I have slept very well and comfortably.

Above all, the staff are wonderful - helpful, polite, respectful and accommodating. I would particularly mention the Reception team - Bilal, Mister Bilal, Parvati and Rejoice - lovely people and charming. Highly recommended.

The stay was really nice, from beginning to end Parvathy and bilal receptionist staff were very helpful.
Rooms was very good looking.

We stayed in room 723 and it was very wonderfully stay and on reception Bilal and Abdul bilal they are very kind and helpful

Service excellent, staff very polite humble, ready to help. Special thanks to Mr Raushan and Bilal

I loved my stay at the hotel, except for the smell of cigarettes in the elevator every time. Simon who is a hotel guard was very friendly and helpful.

Great experience. An aged hotel, well kept preserving the Arabic heritage it still portrays . A Courteous staff specially the housekeepers remembering Zeeshan

It was great pleasure ro be in Arabian courtyard hotel room716. The receptionist Ms Manal was so courteous and helpful that i did not find that i am a guest rather as a family. The guidance on reception only about how to use lights washroom, air-conditioning laundry was best as though she was teaching in a class room to a child. Her hold on multiple languages especially English and Arabic is worth applause. I personally wish her best of luck as i have traveled a lot but experience here was unique. Wish her best of luck.

Im ved prakash i have 3 days of bookings. Also i have been book other hotel because of the staff and hotel location i have been extended in same hotel instead of going other jotel im very happy to stay in this hotel thank to arabian courtyard hotel and spa . And zeesgan and anusha we very kind in very good staff at this hotel i will definitely reference to my colleagues and family.

Staying at Arabian Courtyard. Great hotel in good location. Check in staff extremely friendly and helpful. Special mention for Bilal which was very polite and helpful when checking in.
Room very spacious and comfortable with great view over the Creek.
Good breakfast.
I have stayed here before and thoroughly recommend the hotel.

Would not recommend for the following reasons. No hot water. It might get luke warm if you let run for 15+ minutes. Furnishings worn out. The area rugs are filthy. Love antiques and period pieces, but we thought perhaps the hotel just does not have any money to invest and keep the rooms nice. Bedding and bed was comfortable. Breakfast was good. We liked the location. Staff at the front desk and breakfast courteous and helpful. We would not stay here again.

I recently visited Arabian Courtyard Hotel for the first time and it was an exceptional experience from the moment I arrived the hotel design, warm atmosphere and beautiful traditional style immediately made me feel welcomed and comfortable ,before even reaching the reception lady her name Menale, approached us with a warm smile and greeted us professionally she immediately arranged for the concierge team to assist us with our luggage, which was highly appreciated, after that she personally guided us to the reception and stayed with us throughout the check in process, she took the time to explain all the hotel facilities in detail from the restaurants to the spa and other services, and she even accompanied us to the elevator to make sure we had everything we needed her kindness professionalism and genuine care truly stood out and made our first impression unforgettable, I want to express my sincere appreciation to her and to the entire team at Arabian Courtyard Hotel for such wonderful hospitality.
Overall it was a great experience, and I will definitely visit this hotel again. Thank you for making our stay memorable

"I would like to extend my sincere thanks to Manal from the reception team for her high level of professionalism and exceptional customer service. She was always smiling, helpful, and efficient, and she made the whole experience smooth and pleasant. Many thanks to her for the excellent service."

In general hotel is good. Housekeeping staff is good. Specially Mr. Irfan is excellent person there. However if he is no on duty, other staff at the reception is worst. First of all they won’t pick
Up any of the phone whether from room or from outside. It’s almost next to impossible to talk to reception at any given time which makes the whole experience very poor

Stayed here last year with friends, it was the worst experience. Someone checking in was given the key to our room at 1am. It was incredibly scary to have someone trying to open our door.

We have been coming to this hotel for over twenty years. It is in a prime position for sight seeing. The staff are excellent very attentive friendly and accommodating from the reception staff to the restauranters and cleaners. Special mention to Ismael who has been looking after us for over 20 years and it is not a surprise that his photo was hanging as employee of the month. Also James kept the room very clean

Very good location

Good service from front desk Mr Ahmed Egyptian he is very good and helpful late check out assistant with everything definitely we will come back to Arabian court yard high recommend

Everything was ok except Breakfast items might have change of schedule, although it’s best for vegetarian but else one could enjoy if included non-vegetarian options.In summary, its satisfying hospitality from all staffs .

It was pleasure to stay at this hotel.The staff at this hotel went above and beyond to make our stay enjoyable especially Mr. Usman Khan.Everyone was so friendly and attentive..

This hotel is in a good location near Dubai Creek and the Dubai Museum. Hop-on hop-off busstop is opposite. However, this hotel has gone downhill since we last stayed there in 2018. Repair work in bathrooms was shoddy. Mounts for soap dispenser bottles were broken. Every time we phoned for room service over 4 days, no-one answered the phone and we had to get a message through Reception. We booked a car and driver to do tour of the city with the Tours Manager but on the day, no car turned up and the Tours Manager was not at work that day. After a complaint, another manager offered to drive us but then he didn't want to go to the places we asked for. I will never stay at this hotel again.