Hotel Hamburg Stadtzentrum

Hotels
•
Novum Hotels
5.9 (2009 reviews)
Steindamm 29 , Hamburg , de

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Unsafe location
Old facilities

Categories

Cleanliness
4.11
Several reviews highlighted cleanliness issues, such as dirt and old conditions.
Service
7.58
Most reviews mention friendly and helpful staff, which positively influenced the service rating.
Location
5.12
Mixed sentiments regarding location; proximity to transport is good, but the surrounding area is described as unsafe and unwelcoming.
Room Quality
5.07
Rooms are noted as adequate, but there are concerns about the quality of beds and noise.
Amenities
5.1
Amenities are limited, with issues mentioned around the television and insufficient power outlets.
Value for Money
7.06
Some value derived from the price given the decent breakfast and initial cleanliness.
Food and Beverage
8.11
Breakfast is frequently praised for its variety and quality.
Overall Experience
5.08
Overall experience is mixed due to various negative aspects, although some guests reported satisfaction with certain services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:11

Property Description

Soundproofed Rooms and Free Wi-Fi: Enjoy a peaceful stay in our soundproofed rooms equipped with modern amenities. Stay connected with complimentary Wi-Fi throughout the hotel.

Convenient Location: Situated just 500 meters from Hamburg Train Station, our hotel offers easy access to the city's attractions and transportation hubs.

Buffet Breakfast and Nearby Attractions: Start your day with a delicious buffet breakfast at our hotel. Explore the vibrant Hansa-Theater next door and indulge in shopping at Mönckebergstraße just a short walk away.

Experience comfort and convenience at Novum Hotel Hamburg Stadtzentrum. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.9
Based on 2009 reviews
Cleanliness: 4.11
Service: 7.58
Location: 5.12
Room Quality: 5.07
Amenities: 5.1
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 5.08
S
Susanne • family_with_children • de
8
2026-02-14 • via Nuitee
P
Pierre • solo_traveller • de
7
Reicht für den Schmalen Taler
Pros:

Das Personal war total Nett, durfte 2 Std früher einchecken als vereinbart. Super Frühstück und Top Preis.

Cons:

Die Einrichtung hat ihre besten Jahre hinter sich, Eingang nicht Barrierefrei.

2026-02-12 • via Nuitee
R
Rajabi • solo_traveller • es
6
Pros:

The

Cons:

The main entrance door was not working correctly. It stuck every time I want to enter..
The given room was in the 5th floor but the elevator goes only to 4th floor..

2026-02-12 • via Nuitee
M
Melanie • family_with_children • de
6
Pros:

Personal sehr freundlich

Cons:

Nachts sehr laut

2026-02-11 • via Nuitee
M
Mariona • solo_traveller • gb
8
Value for money, fantastic breakfast buffet, helpful staff. Conveniently located
Pros:

Location, great value for money

2026-02-10 • via Nuitee
S
Susen • family_with_children • de
8
Pros:

Sehr zentral, super Preis-Leistungs-Verhältnis, ohne viel Schnickschnack, nettes Personal, sauber, gutes Frühstück :-)

2026-02-08 • via Nuitee
H
He inż Jadwiga • solo_traveller • de
7
Pros:

Der Preis war unschlagbar, nah am HBF .

Cons:

Der TV hatte keinen Empfang, nur eine Steckdose verfügbar, Lichtschalter an der Tür nur so dass man im Dunkeln wieder das Bett suchen müsste.

2026-01-29 • via Nuitee
J
Jeannie • solo_traveller • de
7
Gut
Pros:

Freundlich Personen

Cons:

Gemeinsam Tollest

2026-01-29 • via Nuitee
Андрій • family_with_children • ua
9
2026-01-27 • via Nuitee
C
Christina • couple • dk
7
2026-01-21 • via Nuitee
R
roswitha • family_with_children • de
8
Pros:

Bahnhofnähe, sehr nettes Personal, Frühstück war sehr gut ,Zimmer sehr sauber,

2026-01-21 • via Nuitee
A
Andreas • family_with_children • de
8
2026-01-20 • via Nuitee
M
Marco • couple • de
4
2026-01-19 • via Nuitee
K
Karen • extended_group • de
6
Hamburg ist eine tolle Stadt
2026-01-19 • via Nuitee
A
Abdoul Aziz • couple • ci
4
2026-01-19 • via Nuitee
I
Inna • family_with_children • de
7
2026-01-19 • via Nuitee
M
Madeleine • couple • de
4
Für Erholungsurlaub nichts.
Pros:

Unkompliziert

Cons:

Die Umgebung müsste besser bei Buchung beschrieben werden.
Nachts laut. Kiffer und Prostitution und Schreie

2026-01-19 • via Nuitee
D
DAVINIA • couple • es
6
Pros:

Ubicación

Cons:

Ausencia de ventador o aire acondicionado

2026-01-19 • via Nuitee
B
Bohuslav • couple • cz
10
2026-01-19 • via Nuitee
Y
Yam • couple • be
5
2026-01-19 • via Nuitee