Hotel Hamburg Stadtzentrum

Hotels
•
Novum Hotels
5.9 (2009 reviews)
Steindamm 29 , Hamburg , de

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Unsafe location
Old facilities

Categories

Cleanliness
4.11
Several reviews highlighted cleanliness issues, such as dirt and old conditions.
Service
7.58
Most reviews mention friendly and helpful staff, which positively influenced the service rating.
Location
5.12
Mixed sentiments regarding location; proximity to transport is good, but the surrounding area is described as unsafe and unwelcoming.
Room Quality
5.07
Rooms are noted as adequate, but there are concerns about the quality of beds and noise.
Amenities
5.1
Amenities are limited, with issues mentioned around the television and insufficient power outlets.
Value for Money
7.06
Some value derived from the price given the decent breakfast and initial cleanliness.
Food and Beverage
8.11
Breakfast is frequently praised for its variety and quality.
Overall Experience
5.08
Overall experience is mixed due to various negative aspects, although some guests reported satisfaction with certain services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:11

Property Description

Soundproofed Rooms and Free Wi-Fi: Enjoy a peaceful stay in our soundproofed rooms equipped with modern amenities. Stay connected with complimentary Wi-Fi throughout the hotel.

Convenient Location: Situated just 500 meters from Hamburg Train Station, our hotel offers easy access to the city's attractions and transportation hubs.

Buffet Breakfast and Nearby Attractions: Start your day with a delicious buffet breakfast at our hotel. Explore the vibrant Hansa-Theater next door and indulge in shopping at Mönckebergstraße just a short walk away.

Experience comfort and convenience at Novum Hotel Hamburg Stadtzentrum. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.9
Based on 2009 reviews
Cleanliness: 4.11
Service: 7.58
Location: 5.12
Room Quality: 5.07
Amenities: 5.1
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 5.08
E
Erich • couple • de
6
2026-03-13 • via Nuitee
N
Nino • family_with_children • ge
10
2026-03-11 • via Nuitee
A
Ahmed abd el razek • solo_traveller • eg
10
2026-03-11 • via Nuitee
F
Federico • solo_traveller • es
7
Pros:

Personal y facilidad de situarte

Cons:

Olor a tabaco en habitación

2026-03-10 • via Nuitee
D
Daniel Hurwitz • couple • dk
6
2026-03-09 • via Nuitee
C
Claudia • family_with_children • de
5
Pros:

Close to main station, responsiveness and availability of staff.

Cons:

There are old windows and the street noise is heavy. Its like Kotbusser Tor in Berlin this street. Too much. Only suitable if one stays for sleeping and is super exhausted to sleep through the street noise.

2026-03-09 • via Nuitee
H
Hamann • couple • de
7
Es hätte besser sein können. Abends dort raus gehen war nicht gut.
Pros:

Das Frühstück war sehr gut.

Cons:

Die Lage war nicht gut. Das Hotel war wohl ein Laufhotel, die ganze Nacht war Betrieb. Das Auto mussten wir am Bahnhof parken,,dies kam auch nicht gut.

2026-03-09 • via Nuitee
T
Thomas • solo_traveller • de
8
Gutes Preis-Leistungsverhäktnis
Pros:

Einfach eingetichtet und zweckmäßig. Sehr gutes Frühstück.

Cons:

Etwas abgewohnt.
Berüchtigtes Bahnhofsviertel

2026-03-08 • via Nuitee
J
J. M. Moser • family_with_children • at
5
Pros:

Die Betten waren bequem

Cons:

Das Hotel liegt direkt über einem sex-shop und Erotikkino mit auslagen voller dessous und sex-spielzeug. In der Nacht wurde auf der Straße geschrien und gestritten. Sehr unsicheres Gefühl auf der Straße

2026-03-08 • via Nuitee
M
Monica • solo_traveller • se
6
2026-03-06 • via Nuitee
O
Olaf Hauser • extended_group • de
7
2026-03-05 • via Nuitee
R
Raquel • family_with_children • es
7
Calidad precio justo
Pros:

Ubicación perfecta y buen tamaño de habitación y camas.

Cons:

Se salía el agua de la ducha, ruido exterior, suciedad debajo de las camas, mucho polvo en la moqueta del suelo. Los enchufes estaban sueltos y habia pocos. Ascensor muy pequeño. Siempre el mismo desayuno, no cambiaba nada.

2026-03-03 • via Nuitee
T
Thomas • solo_traveller • de
9
Pros:

Super Lage zum Hbf und sehr nettes Personal. Sehr sauber und Frühstück viel besser als erwartet.

2026-02-28 • via Nuitee
S
Semra • couple • gr
4
2026-02-28 • via Nuitee
B
Branislav • solo_traveller • rs
10
2026-02-25 • via Nuitee
L
Lars-Ola • family_with_children • se
3
Pros:

Nära stationen.

Cons:

Kändes tryggt inne på hotellet men definitivt inte utanför. Inte ett leende av personal utan man kände sig till besvär.

2026-02-23 • via Nuitee
S
Susanne • family_with_children • de
8
2026-02-14 • via Nuitee
R
Rajabi • solo_traveller • es
6
Pros:

The

Cons:

The main entrance door was not working correctly. It stuck every time I want to enter..
The given room was in the 5th floor but the elevator goes only to 4th floor..

2026-02-12 • via Nuitee
P
Pierre • solo_traveller • de
7
Reicht für den Schmalen Taler
Pros:

Das Personal war total Nett, durfte 2 Std früher einchecken als vereinbart. Super Frühstück und Top Preis.

Cons:

Die Einrichtung hat ihre besten Jahre hinter sich, Eingang nicht Barrierefrei.

2026-02-12 • via Nuitee
M
Melanie • family_with_children • de
6
Pros:

Personal sehr freundlich

Cons:

Nachts sehr laut

2026-02-11 • via Nuitee