Extended Stay America Select Suites - Atlanta - Cumberland Mall

Hotels
•
Extended Stay America Suites
5.7 (397 reviews)
3103 Sports Ave. , Atlanta , us
+1 770-432-4000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Room size
Cons:
Cleanliness issues
Poor service
Room quality problems
Lack of amenities

Categories

Cleanliness
4.05
Multiple mentions of dirtiness and unclean conditions, including mold and unclean showers.
Service
7.55
Some positive comments about the front desk staff, but overshadowed by negative experiences with check-in and service response.
Location
8.05
Many reviews noted a great location, convenient to stores and restaurants.
Room Quality
5.05
Issues with room cleanliness, maintenance problems, and poor quality noted, affecting the overall experience.
Amenities
5.05
Lack of basic amenities such as a working phone and poor room conditions were common complaints.
Value for Money
5.05
Many reviewers felt the hotel did not provide good value given the lack of cleanliness and maintenance.
Food and Beverage
5.75
Not mentioned in the reviews, so assigned target overall rating.
Overall Experience
5.05
General sentiment indicates disappointment and discomfort during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:13

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of having a fully equipped kitchen in every room at Extended Stay America - Atlanta. Cook your favorite meals during your stay with a stovetop, microwave, and fridge provided in each kitchen.

Complimentary Grab-and-Go Breakfast

Start your day right with a complimentary Grab-and-Go breakfast offering coffee, hot cereal, breakfast bars, and pastries. Enjoy a quick and delicious meal before heading out to explore nearby attractions.

Convenient Amenities and Services

Benefit from amenities like free WiFi, 24-hour front desk, laundry facilities, and free onsite parking during your stay. With weekly housekeeping and upgraded bedding, your comfort is our priority.

Book your stay at Extended Stay America - Atlanta - Cumberland Mall now for a memorable and hassle-free experience!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.7
Based on 397 reviews
Cleanliness: 4.05
Service: 7.55
Location: 8.05
Room Quality: 5.05
Amenities: 5.05
Value for Money: 5.05
Food and Beverage: 5.75
Overall Experience: 5.05
H
Hall • solo_traveller • us
5
Pros:

No

Cons:

No

2026-09-03 • via Nuitee
C
Christopher • couple • us
1
Didn’t end up staying asked the front desk person for a refund and was denied a refund was told to contact booking for t
Cons:

The room was a disarray,the carpets were extremely dirty

2026-09-01 • via Nuitee
A
Adrienne • family_with_children • us
1
Pros:

The staff was police upon our arrival.

Cons:

After getting myself, my husband, and our two children out of the car and up to the second floor where our room was supposed to be, it was incredibly dirty and there was trash everywhere outside. We walked up to the room, I entered the door key and my son pushed the door open and we immediately saw that the beds were not made, there was a pizza box and other trash on one of the beds, and there was an empty Fanta bottle on the table. We immediately turned around and left and went straight to the lobby to "check out" and request a refund. Since I booked through a third party (Booking.com), they were unable to give me a refund. When speaking with the staff about why we were unhappy and wanted to immediately checkout, they explained the unclean room was because they were understaffed, however, right outside of the lobby was a woman detailing her vehicle while in the the hotel uniform. I will say, the gentleman who checked us in was polite, and the female that was with him while checking out was also police.

2026-08-20 • via Nuitee
B
Braidsby_tasty • solo_traveller • us
6
2026-08-07 • via Nuitee
J
Jhoselyn • solo_traveller • us
1
2026-07-19 • via Nuitee
V
vero cores • solo_traveller • ar
7
2026-07-09 • via Nuitee
T
Tracy • couple • us
6
2026-07-08 • via Nuitee
C
Corrasandra • family_with_children • us
10
2026-06-26 • via Nuitee
P
Paluszak • couple • us
10
2026-06-20 • via Nuitee
B
Baldwin • solo_traveller • us
1
Horrible
Pros:

Nothing the room was nasty 😒

Cons:

Everything

2026-06-16 • via Nuitee
A
Alex • couple • us
1
Pésimo
Pros:

De verdad lo único bueno fue el aire acondicionado de resto todo estaba sucio

Cons:

Todo literal la cama tenían mal olor las sábanas, las paredes tenían unos agujeros, y lo peor fue el baño estaba súper sucio pelos en la bañera la tapa del inodoro tenía como mierda los gabinetes todos llenos de sucio de polvo

2026-06-16 • via Nuitee
T
Timika • solo_traveller • us
1
I would never book this location!
Cons:

I didn’t feel safe! People were doing drugs on the property the lobby was filled with men that reeked of marijuana! A person was sleep in the middle of the parking lot!

I requested a refund and was told I would get one and I’m still waiting.

2026-06-15 • via Nuitee
H
Hollie • couple • us
5
2026-06-15 • via Nuitee
S
Syreeta • solo_traveller • us
1
2026-06-13 • via Nuitee
L
Ladd • solo_traveller • us
10
2026-06-06 • via Nuitee
J
Jordan • couple • us
1
Ghetto fabulous please!
Pros:

Nothing

Cons:

Someone banged on our door at 1am and I had littles they were terrified.

2026-06-05 • via Nuitee
M
Marcus • couple • us
1
2026-06-04 • via Nuitee
H
Hoilman • solo_traveller • us
7
2026-06-03 • via Nuitee
J
jaunathan • couple • us
8
2026-05-30 • via Nuitee
S
Saccqaesia • solo_traveller • us
10
I will definitely book again, very easy to navigate! Slept very well!
Pros:

Property was so clean & comfortable!

Cons:

Everything was wonderful.

2026-05-25 • via Nuitee