Extended Stay America Select Suites - Atlanta - Cumberland Mall

Hotels
•
Extended Stay America Suites
5.7 (354 reviews)
3103 Sports Ave. , Atlanta , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Room size
Cons:
Cleanliness issues
Poor service
Room quality problems
Lack of amenities

Categories

Cleanliness
4.05
Multiple mentions of dirtiness and unclean conditions, including mold and unclean showers.
Service
7.55
Some positive comments about the front desk staff, but overshadowed by negative experiences with check-in and service response.
Location
8.05
Many reviews noted a great location, convenient to stores and restaurants.
Room Quality
5.05
Issues with room cleanliness, maintenance problems, and poor quality noted, affecting the overall experience.
Amenities
5.05
Lack of basic amenities such as a working phone and poor room conditions were common complaints.
Value for Money
5.05
Many reviewers felt the hotel did not provide good value given the lack of cleanliness and maintenance.
Food and Beverage
5.75
Not mentioned in the reviews, so assigned target overall rating.
Overall Experience
5.05
General sentiment indicates disappointment and discomfort during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:13

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of having a fully equipped kitchen in every room at Extended Stay America - Atlanta. Cook your favorite meals during your stay with a stovetop, microwave, and fridge provided in each kitchen.

Complimentary Grab-and-Go Breakfast

Start your day right with a complimentary Grab-and-Go breakfast offering coffee, hot cereal, breakfast bars, and pastries. Enjoy a quick and delicious meal before heading out to explore nearby attractions.

Convenient Amenities and Services

Benefit from amenities like free WiFi, 24-hour front desk, laundry facilities, and free onsite parking during your stay. With weekly housekeeping and upgraded bedding, your comfort is our priority.

Book your stay at Extended Stay America - Atlanta - Cumberland Mall now for a memorable and hassle-free experience!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.7
Based on 354 reviews
Cleanliness: 4.05
Service: 7.55
Location: 8.05
Room Quality: 5.05
Amenities: 5.05
Value for Money: 5.05
Food and Beverage: 5.75
Overall Experience: 5.05
J
Jeanne • couple • us
8
2026-01-31 • via Nuitee
J
Jefferson • couple • us
3
Pros:

Nothing

2026-01-29 • via Nuitee
C
Corey • couple • us
4
2026-01-27 • via Nuitee
G
Gracie • family_with_children • us
1
2026-01-26 • via Nuitee
J
Jeanne • solo_traveller • us
7
2026-01-23 • via Nuitee
M
Mike • solo_traveller • us
2
Pros:

Remote did not have a back or batteries. Phone did not work - no dial tone. Maintenance guy gave me a new remote and repaired the phone wires in the wall. Good job!

Cons:

When I jumped in the shower in the morn it had long black hair on all of the walls. The shower was not cleaned. Rooms are low cost so I did not expect 5-star accommodations but the maid should of insured the remote was working and shower was clean. Who knows what else she did not clean that I did not detect.

2026-01-19 • via Nuitee
C
Craig • couple • us
5
Cons:

Mold, broken door, suspicious activity

2026-01-19 • via Nuitee
J
Janice • family_with_children • us
10
2026-01-19 • via Nuitee
A
Ashley • extended_group • us
1
It was horrible
Pros:

Nothing

Cons:

Everything

2026-01-19 • via Nuitee
J
Joshua • solo_traveller • us
7
2026-01-19 • via Nuitee
B
Bolar • solo_traveller • us
10
Key for deactivated and was fixed within two minutes of my call great job and thank you.
Pros:

Quite good location.

Cons:

No issues with the property

2026-01-19 • via Nuitee
C
Corey • couple • us
2
Need a lot work done today
Pros:

Easy assessment

Cons:

Smells an an not clean

2026-01-11 • via Nuitee
M
Mehmet • couple • tr
2
Cons:

Need to refresh to many things

2026-01-05 • via Nuitee
G
Gracie • family_with_children • us
7
Pros:

Location. Convenience to stores,malls restaurants.

Cons:

Staff, especially Jessica.She's rude,liar and rage baiter. Grounds are filthy. I've been staying here with my son for awhile and the refrigerator is leaking. I still haven't gotten a working telephone for our room.

2025-12-31 • via Nuitee
E
Eddy • family_with_children • us
1
2025-12-12 • via Nuitee
L
Lisa • family_with_children • us
10
Pros:

The sleep

Cons:

Nothing

2025-12-04 • via Nuitee
J
Jeanne • solo_traveller • us
10
2025-11-28 • via Nuitee
G
Gracie • family_with_children • us
10
2025-11-24 • via Nuitee
G
Gracie • family_with_children • us
10
2025-11-21 • via Nuitee
L
Liam • extended_group • nz
10
Enjoyed my stay
Pros:

Great location, lovely staff

2025-10-29 • via Nuitee