Courtyard by Marriott Chicago Schaumburg/Woodfield Mall

Hotels
•
Courtyard by Marriott
8.8 (277 reviews)
1311 American Lane , Schaumburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
Issues with room cleanliness
Confusion over breakfast charges
Rooms in need of updates

Categories

Cleanliness
8.16
Several reviews mentioned dirty carpets and issues with room cleanliness.
Service
9.63
Most reviews highlight the friendly and helpful nature of the staff.
Location
9.67
The location is praised for its proximity to shopping and dining.
Room Quality
8.12
Some reviews pointed out dated rooms and issues with amenities.
Amenities
8.65
Amenities were mentioned but with notes on limitations, such as the workout room being closed.
Value for Money
8.61
Guests expressed mixed feelings about the value considering cleanliness issues.
Food and Beverage
8.66
Good breakfast options praised, but confusion over charges was reported.
Overall Experience
8.93
Overall positive experience with notable service, but significant issues affecting some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:21

Property Description

Modern Rooms with Free WiFi - Enjoy a comfortable stay in our air-conditioned rooms featuring modern furnishings, free WiFi, and a flat-screen TV. Each room also includes a spacious work desk and a cozy ergonomic chair for your convenience.

Convenient Amenities - Take advantage of our indoor pool, hot tub, and exercise room to relax and unwind during your stay. Need a quick bite? Head to The Bistro for breakfast or order in-room dining from the neighboring Weber Grill Restaurant.

Entertainment and More - Keep yourself entertained with our video game room or explore nearby attractions like the Woodfield Shopping Mall, Grand Victoria Casino, and Improv Comedy Club. With dry cleaning services, a gift shop, and more, Courtyard Chicago Schaumburg has everything you need for a memorable stay.

Book now to experience the perfect blend of comfort and convenience at Courtyard Chicago Schaumburg!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 277 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
N
Nikola • family_with_children • gb
10
2026-04-16 • via Nuitee
P
Patricia • solo_traveller • us
8
2026-03-31 • via Nuitee
A
Ana Isabel • family_with_children • gt
5
Ok
Pros:

I love the staff

Cons:

The facilities need an renovation

2026-03-18 • via Nuitee
E
Emily • family_with_children • us
8
2026-03-15 • via Nuitee
J
Jacquelyn • family_with_children • us
10
2026-03-06 • via Nuitee
C
corey • family_with_children • us
8
2026-01-19 • via Nuitee
L
lugya • family_with_children • us
8
Pros:

Overall checking in and out, cleanness was on point. Thank u for yo services

Cons:

So booked for one night and breakfast. But when it came to breakfast, the clerk seemed to be confused saying I never paid for breakfast. But they reviewed my booking and saw that I had also paid for breakfast. But come for find out after I had checked out, they had charged me extra $46 and some change for breakfast. Meaning I paid double for breakfast. I went back the next day to straighten my issue, the clerk checked and saw I was right, she told me the manager will get back to me but they didn't. Till this day. I still need my $46. .. back

2025-12-20 • via Nuitee
B
Brenda • couple • us
9
Great location- we’ll definitely return!
Pros:

Very quiet rooms, super helpful and friendly staff. Close to shopping and restaurants!

Cons:

Shower stream was a bit weak.

2025-12-14 • via Nuitee
C
Cassandra • family_with_children • us
6
2025-12-08 • via Nuitee
文 • solo_traveller • jp
10
Pros:

朝食付きプランでスタバが入ってました。どれも美味しかったです。

2025-11-26 • via Nuitee
P
Patel • solo_traveller • us
10
2025-10-11 • via Nuitee
T
Timothy
10
Pros:

Bed was hard, but hotel is clean and service was good.

2025-10-09 • via Nuitee
C
Ciara
10
Pros:

Great stay

2025-10-04 • via Nuitee
L
Luis
10
Pros:

The staff is very friendly and courteous

2025-10-03 • via Nuitee
V
Victoria • couple • us
2
2025-09-29 • via Nuitee
Y
Yvonne • extended_group • de
8
2025-09-29 • via Nuitee
L
Lillian • family
8
Pros:

Nice place to stay for quick trips. Doesn’t have guests amenities e.g., happy hour, free breakfast etc. Staff was friendly and responsive. Location was clean and furnished nicely. In a really good area with plenty of dining and shopping options close by. Suggest to get better mattresses for sleeper sofa.

2025-09-29 • via Nuitee
S
Sara • family
10
Pros:

Clean rooms. Nice views. Most shopping area were very close and food as well. Very lovely staff who answered my questions with ease and very friendly

2025-09-27 • via Nuitee
L
Leroy
10
Pros:


Excellent I would advise somebody that I know to come there. The service area is the bomb.

2025-09-15 • via Nuitee
K
Kelsey
8
Pros:

Polite staff

2025-09-07 • via Nuitee