Hotel Stoneham

Hotels
8.2 (211 reviews)
610 Avenue du Hibou , Stoneham , ca
+1 418-848-2000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Old bathrooms
No breakfast options
Room quality issues

Categories

Cleanliness
7.7
Old bathrooms noted; specific sentiment from multiple reviews.
Service
8.7
Multiple reviews mention friendly and welcoming staff.
Location
9.2
Great location for skiing and beautiful surrounding views.
Room Quality
7.2
Issues with comfort and old amenities noted in reviews.
Amenities
8.2
Basic amenities available, but some missing features like breakfast.
Value for Money
8.7
Good value despite some issues mentioned with the room quality.
Food and Beverage
7.2
Breakfast not available; lacks options.
Overall Experience
8.7
The overall feedback is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:40

Property Description

Family-Oriented Stoneham Mountain Resort
Located just 28 km from downtown Quebec City, Hotel Stoneham offers a perfect retreat for families.

Cozy Guest Rooms with Amenities
Each guest room includes a coffee maker and cable TV, ensuring a comfortable stay for all guests.

Relaxing Swimming Pool and Nearby Attractions
Guests can unwind in the swimming pool during the summer season and explore nearby attractions like the Stoneham Golf Club just 1 km away.

Experience a memorable family vacation at Hotel Stoneham and book your stay now.

Important information:

Please note that the on-site restaurant is only open during the winter season.

Please be advised that WiFi is not available in the condos, only in the hotel lobby.

Early departures must be communicated to the front desk at least 24 hours in advance or the total amount of the booking will be charged.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Location

Guest Reviews

8.2
Based on 211 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 7.2
Overall Experience: 8.7
M
Maria Luisa • family_with_children • es
8
Ubicacion perfecta
Pros:

El personal fue muy atento. Las vistas y localizacion son inmejorables

Cons:

En verano el restaurante del hotel esta cerrado

2026-08-28 • via Nuitee
E
Evelyn • solo_traveller • be
7
2026-08-27 • via Nuitee
J
Julian • extended_group • ca
5
2026-08-24 • via Nuitee
P
Philippe • family_with_children • fr
6
Pros:

lieu agréable
chambre agréable

Cons:

aucune possibilité de petit déjeuner
prix très cher pour le peu de service
piscine fermée

2026-08-24 • via Nuitee
A
Amaya • solo_traveller • es
9
2026-08-22 • via Nuitee
L
Lifa • solo_traveller • ca
8
2026-08-22 • via Nuitee
A
Adrien • solo_traveller • ca
8
2026-08-20 • via Nuitee
N
Naomi • family_with_children • nl
6
Goed voor één nachtje in de zomer als doorreis hotel.
Pros:

Op redelijke afstand van de la Jacques-Cartier park. Fijn dat er een extra matras voor één van onze kinderen beschikbaar was.

Cons:

Extra matras lag niet klaar bij aankomst zoals gevraagd. Vervolgens zelf matras en beddengoed moeten halen (personeel kwam dit niet brengen) en bed opgemaakt. Niet fijn omdat we laat aankwamen. Daarnaast veel geluidsoverlast in kamer door onbekend brommend apparaat of airco. Personeel kwam kijken, maar konden dit niet oplossen.

2026-08-18 • via Nuitee
F
Fred13 • solo_traveller • fr
10
Pros:

Grande chambre propre avec un bel extérieur.
Lits confortables.
Personnel très accueillant et sympathique

Cons:

Rien

2026-08-14 • via Nuitee
S
Serge • family_with_children • ca
8
2026-08-13 • via Nuitee
C
Chantale • couple • ca
1
pas bien sauf les lits très confortables.
Pros:

La galerie était très sale. Du crachat et trop étoite. Deplus, il n'y avait pas de restaurant. Nous avons vu sur internet un restaurant.

Cons:

Galerie.

2026-08-13 • via Nuitee
C
Cedric • family_with_children • fr
7
Pros:

Emplacement central. Accès à la piscine

Cons:

Nous sommes venu en été, et tous les restaurants de la station sont fermés, même à l’hôtel. Des options sont dispo à 10 min.

2026-08-12 • via Nuitee
D
Diesto • family_with_children • ca
5
Was disappointed
Pros:

The receptionist who welcomed us was very nice and kind. We love the location especially the mountain view.

Cons:

The coffee maker was very dirty. And the toilet was clogged. The water doesn’t go down. We couldn’t use it the whole night. In the morning I told the staff in the reception and she just gave me a plunger. (I have to do it myself lol. No maintenance to fix the toilet???)

2026-08-11 • via Nuitee
A
Anne sophie • solo_traveller • ca
7
Pros:

Bien situé pas loin du parc national Jacques cartier

Cons:

Accueil mitigée
Manque pièce pour petit déjeuner

2026-08-10 • via Nuitee
H
Herve • solo_traveller • ca
6
Pros:

Emplacement des lieux

Cons:

Le manque de restaurants ouvert sur place pendant la saison estivale et pas de petits déjeuner !

2026-08-09 • via Nuitee
J
James • couple • us
5
as the only hotel option near Jacques Cartier NP, it was ok.
Pros:

as the closest place to La Jacques Cartier National Park, it excelled. beds were firm. place was clean. staff tried thier best.

Cons:

this is a ski resort, "sort of" open for the summer. restaurant was closed. staff were friendly but minimal and a bit inexperienced.

2026-08-08 • via Nuitee
C
Corinne Michel • family_with_children • fr
8
À immédiate, proximité du parc de la Jacques Cartier, cet hébergement est une option intéressante
Pros:

La station de ski est très intéressante pour s’y promener l’été. L’hôtel était pratiquement désert, extrêmement calme donc. le restaurant la souche est la boulangerie Pascal le boulanger sont des repaires de grande qualité dans la station.

Cons:

Nous n’étions pas vraiment avisés qu’il n’y avait pas de petit déjeuner sur place. Pour déjeuner et/ou dîner, il faut prendre la voiture et faire 8 kms aller retour. Un distributeur automatique serait intéressant pour un minimum de petit déjeuner avant de partir.

2026-08-07 • via Nuitee
S
Sylvain • couple • ca
8
2026-08-07 • via Nuitee
A
Annie • family_with_children • ca
10
2026-08-06 • via Nuitee
M
Marie-claude • family_with_children • ca
7
2026-08-06 • via Nuitee