Grand Hotel Europa & Restaurant

Hotels
8.1 (1633 reviews)
Corso Meridionale 14 , Naples , IT
+39 081 267511

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and comfortable rooms
Cons:
Concerns about cleanliness in the vicinity

Categories

Cleanliness
7.31
Some concerns raised about the cleanliness of the surroundings.
Service
8.78
Staff described as excellent, helpful, and attentive.
Location
7.82
Convenient location, though can be chaotic at night.
Room Quality
8.27
Rooms reported as clean and comfortable.
Amenities
8.3
Hotel offers good amenities, especially the restaurant.
Value for Money
7.76
Good value for the quality and service provided.
Food and Beverage
8.31
Restaurant food highly praised, excellent presentation.
Overall Experience
8.28
A positive overall stay with many aspects appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:25

Property Description

Historic Charm and Modern Comfort
Grand Hotel Europa offers a unique blend of 19th-century architecture and contemporary amenities. The rooms boast intricate frescoes and modern conveniences like satellite TV and air conditioning. Some suites even feature original tufa stone walls or a luxurious spa bath.

Authentic Neapolitan Dining
Indulge in traditional Neapolitan cuisine at the renowned restaurant La Falena, open throughout the day. From breakfast to dinner, savor local dishes prepared with expertise and care.

Convenient Location and Exceptional Service
Situated next to Napoli Piazza Garibaldi Train Station, the hotel provides easy access to transportation links such as the Circumvesuviana Train. The 24-hour staff is dedicated to ensuring a pleasant stay, offering travel assistance and local insights. Book your stay at Grand Hotel Europa for an unforgettable experience.

Important information:

Please note that the Restaurant will only be open for dinner from 19:30-22:00
Please note the Lounge Bar will only be open for quick dinner from 17:00-24:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.1
Based on 1633 reviews
Cleanliness: 7.31
Service: 8.78
Location: 7.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.28
D
David • family_with_children • gb
6
Average hotel with helpful staff in great location for the station
Pros:

Good size triple room, friendly staff, convenient location for central station. Able to store our bags when we arrived early so we could explore the city before checking in later.

Cons:

Dinner in the restaurant was average - unfortunately the fish was dry and overcooked. Bonus was that the waiter was friendly and helpful.

2026-09-17 • via Nuitee
N
Nicola • family_with_children • it
8
2026-09-16 • via Nuitee
M
Mahmoudzadeh • couple • ca
3
2026-09-16 • via Nuitee
C
credo • solo_traveller • it
10
Pros:

Posizione

2026-09-14 • via Nuitee
E
Esther • extended_group • es
8
Pros:

El trato del personal y la limpieza de las habitaciones. Impecable.

2026-09-14 • via Nuitee
Z
zorana.rrr • extended_group • rs
9
2026-09-14 • via Nuitee
M
Michael • solo_traveller • at
10
2026-09-12 • via Nuitee
E
Eve • solo_traveller • be
2
3 nuits à Naples
Pros:

La localisation près de la gare, utile pour faire des excursions à Pompei et Herculanum.
Réception ouverte 24h/24

Cons:

Le quartier de la gare est sale et insécurisant.
Chambre pas insonorisée : on entend les voisins et le bruit de la rue.
La chambre est fonctionnelle mais dans son jus. Pas possible de fermer la porte à double tour.
Pas de frigo, ni d'étagères dans l'armoire.
La climatisation fait un bruit de dingue ce qui oblige à la couper si on veut réussir à dormir. Pas pratique quand il fait 32°.
Drap et essui sales en arrivant, changés vite par le personnel mais pas hyper accueillant.
La salle de bain est vieillotte, les interrupteurs sont sales, le pommeau de douche rempli de calcaire et les joints incrustés de moisissures.

2026-09-11 • via Nuitee
G
Gabriel • couple • ca
8
Thank you
2026-09-10 • via Nuitee
J
judith • solo_traveller • ar
7
2026-09-10 • via Nuitee
C
Cristiane • extended_group • br
8
Pros:

Proximidade das estações do metrô e trem

2026-09-09 • via Nuitee
L
Luiza • solo_traveller • am
4
2026-09-08 • via Nuitee
M
mariella • solo_traveller • it
8
2026-09-05 • via Nuitee
E
Eliska • couple • sk
8
2026-09-02 • via Nuitee
M
Marília • family_with_children • pt
7
2026-09-02 • via Nuitee
M
M M SHAHID • family_with_children • it
8
Bello
Pros:

La camera a due piani.

Cons:

Niente

2026-09-02 • via Nuitee
A
Annalisa • solo_traveller • za
7
Overnight in Naples
Pros:

It was nice and close to the train station The town around the hotel is filthy, but the inside of the hotel is clean and safe.

Cons:

The breakfast wasn't great. Plastic teaspoons, minimal fruit selection. Just alot of cake selection.

2026-09-02 • via Nuitee
M
Michael • family_with_children • il
6
2026-09-01 • via Nuitee
A
Alaa • couple • ae
5
2026-08-27 • via Nuitee
L
Lidiane • extended_group • es
10
Pros:

Todo perfecto y agradable

Cons:

La ubicación es perfecta cerca de la estación, lo malo e que el barrio es muy sucio y huele muy mal

2026-08-27 • via Nuitee