Grand Hotel Europa & Restaurant

Hotels
8.1 (1569 reviews)
Corso Meridionale 14 , Naples , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and comfortable rooms
Cons:
Concerns about cleanliness in the vicinity

Categories

Cleanliness
7.31
Some concerns raised about the cleanliness of the surroundings.
Service
8.78
Staff described as excellent, helpful, and attentive.
Location
7.82
Convenient location, though can be chaotic at night.
Room Quality
8.27
Rooms reported as clean and comfortable.
Amenities
8.3
Hotel offers good amenities, especially the restaurant.
Value for Money
7.76
Good value for the quality and service provided.
Food and Beverage
8.31
Restaurant food highly praised, excellent presentation.
Overall Experience
8.28
A positive overall stay with many aspects appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:25

Property Description

Historic Charm and Modern Comfort
Grand Hotel Europa offers a unique blend of 19th-century architecture and contemporary amenities. The rooms boast intricate frescoes and modern conveniences like satellite TV and air conditioning. Some suites even feature original tufa stone walls or a luxurious spa bath.

Authentic Neapolitan Dining
Indulge in traditional Neapolitan cuisine at the renowned restaurant La Falena, open throughout the day. From breakfast to dinner, savor local dishes prepared with expertise and care.

Convenient Location and Exceptional Service
Situated next to Napoli Piazza Garibaldi Train Station, the hotel provides easy access to transportation links such as the Circumvesuviana Train. The 24-hour staff is dedicated to ensuring a pleasant stay, offering travel assistance and local insights. Book your stay at Grand Hotel Europa for an unforgettable experience.

Important information:

Please note that the Restaurant will only be open for dinner from 19:30-22:00
Please note the Lounge Bar will only be open for quick dinner from 17:00-24:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1569 reviews
Cleanliness: 7.31
Service: 8.78
Location: 7.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.28
J
Jonathan • solo_traveller • gb
9
Pleasent stay in the heart of Naples
Pros:

Great location, good value and pleasant staff. Breakfast was nice with good variety. Would recommend staying here for ease of travel connections bei g close to train station.

Cons:

The iron and ironing board we borrowed were terrible. Kettle leaked and ironing board barley stayed up.

2026-06-18 • via Nuitee
A
Anna • solo_traveller • it
8
2026-06-18 • via Nuitee
R
Ricardo • couple • br
10
Pros:

Quarto excelente

Cons:

Não ter frigobar

2026-06-17 • via Nuitee
P
Pavlína • couple • cz
7
Pokud holdujete sladké Italské snídani, pak bych hotel doporučila.
Pros:

Slušný, čistý hotel blízko stanice metra a náměstí kde se nachází mnoho dalších hotelů, restaurací a kaváren.
Kolem nádraží a na piazza Garibaldi se neustále zdržují policisté a vojáci. Díky nim jsme se cítili bezpečně i po půlnoci, když jsme se vraceli z koncertu.

Cons:

Vadilo mi blikající požární čidlo přímo nad postelí, mohlo být umístěné u vchodových dveří.
Největší slabinou tohoto hotelu jsou snídaně. Jeden druh plátkového sýra a dušená šunka překrájená na čtvrtiny opravdu není to na co se po ránu těšíte. V Itálii bych očekávala mozzarelu, prosciutto crudo, olivy.... V snídaňové místnosti je velká zima, asi abychom se dlouho nezdržovali, ale s tou troškou jídla, které tam je, to ani na dlouho není.

2026-06-17 • via Nuitee
G
Gabriel • couple • es
3
Pros:

No

Cons:

No es un cuatro estrellas ni de lejos

2026-06-15 • via Nuitee
W
Walter • solo_traveller • de
10
Pros:

Grosses bequemes Bett, Bar und Restaurant top, gleich neben dem ahmjof gelegen , super nettes Personal.

2026-06-15 • via Nuitee
G
Gerald • couple • us
10
A comfortable, clean and good value hotel with charm and friendly staff.
Pros:

Clean, comfortable and quiet.

2026-06-14 • via Nuitee
R
Rafał • couple • pl
9
Wspaniały tydzień w stolicy Kampanii
Pros:

Śniadania, lokalizacja, czystość i uprzejmy oraz pomocny personel dobre drinki w barze

Cons:

Momentami oczekiwanie na windę było irytujące

2026-06-11 • via Nuitee
P
Peter • solo_traveller • nl
1
Blijf weg!!
Pros:

Het vertrek

Cons:

-Kleine ontbijtruimte waardoor je moet wachten om te kunnen ontbijten
-kamer werd na dag 1 niet schoongemaakt. De belofte om dit alsnog in de avond te doen werd ook niet nagekomen.
-toeristenbelasting was hoger dan gecommuniceerd
-locatie (omgeving) is vies en onveilig

2026-06-10 • via Nuitee
S
Soave • solo_traveller • it
8
2026-06-09 • via Nuitee
J
Johannes M. • solo_traveller • nl
8
Pros:

Fijn Vlak bij het Station gelegen Hotel,met schone kamers,fijn bed en goede douche..

Cons:

Op kamer 302,trok het toilet niet heel makkelijk door...

2026-06-09 • via Nuitee
C
Cristina • solo_traveller • ro
10
2026-06-08 • via Nuitee
R
Rolf Weber • extended_group • it
7
Für einen Kurzaufenthalt in Napoli gut geeignet.
Pros:

Geräumiges Zimmer mit grosser Dusche im Bad. Zentrale Lage am Bahnhof.

Cons:

Lärmige Lage am Bahnhof.

2026-06-08 • via Nuitee
I
Inguna Skadiņa • couple • lv
8
Good choice if you need accomodation near railway station
Cons:

No fridge in the room.

2026-06-06 • via Nuitee
L
Linda • solo_traveller • ca
9
Clean, great location would definitely recommend
Pros:

Great location close to Napoli Centrale, restaurants

Cons:

Bed was hard

2026-06-06 • via Nuitee
A
Aryane • solo_traveller • br
7
2026-06-05 • via Nuitee
G
Gattuso • couple • it
6
Pros:

LA POSIZIONE

Cons:

LA MANCANZA DEL BOLLITORE IN CAMERA.
ABBIAMO FATTO RICHIESTA MA CI E' STATO RISPOSTO CHE L'ALBERGO NON E' DOTATO DI BOLLITORI.
RITENGO QUESTA UNA LACUNA.

2026-06-03 • via Nuitee
C
Cristina • couple • it
9
Fantastico!
Pros:

Sala da pranzo e cibo. Accoglienza perfetta

Cons:

Sifone della doccia non perfettamente funzionante

2026-06-02 • via Nuitee
H
Hogne • extended_group • no
7
Pros:

Practical location if traveling by train. Nice rooms, ok breakfast.

Cons:

Our toilet didn’t flush.

2026-05-30 • via Nuitee
A
Aggeliki • solo_traveller • gr
9
2026-05-29 • via Nuitee