Grand Hotel Europa & Restaurant

Hotels
8.1 (1539 reviews)
Corso Meridionale 14 , Naples , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and comfortable rooms
Cons:
Concerns about cleanliness in the vicinity

Categories

Cleanliness
7.31
Some concerns raised about the cleanliness of the surroundings.
Service
8.78
Staff described as excellent, helpful, and attentive.
Location
7.82
Convenient location, though can be chaotic at night.
Room Quality
8.27
Rooms reported as clean and comfortable.
Amenities
8.3
Hotel offers good amenities, especially the restaurant.
Value for Money
7.76
Good value for the quality and service provided.
Food and Beverage
8.31
Restaurant food highly praised, excellent presentation.
Overall Experience
8.28
A positive overall stay with many aspects appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:25

Property Description

Historic Charm and Modern Comfort
Grand Hotel Europa offers a unique blend of 19th-century architecture and contemporary amenities. The rooms boast intricate frescoes and modern conveniences like satellite TV and air conditioning. Some suites even feature original tufa stone walls or a luxurious spa bath.

Authentic Neapolitan Dining
Indulge in traditional Neapolitan cuisine at the renowned restaurant La Falena, open throughout the day. From breakfast to dinner, savor local dishes prepared with expertise and care.

Convenient Location and Exceptional Service
Situated next to Napoli Piazza Garibaldi Train Station, the hotel provides easy access to transportation links such as the Circumvesuviana Train. The 24-hour staff is dedicated to ensuring a pleasant stay, offering travel assistance and local insights. Book your stay at Grand Hotel Europa for an unforgettable experience.

Important information:

Please note that the Restaurant will only be open for dinner from 19:30-22:00
Please note the Lounge Bar will only be open for quick dinner from 17:00-24:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1539 reviews
Cleanliness: 7.31
Service: 8.78
Location: 7.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.28
S
SEOK couple kr
8
2026-05-22 via Nuitee
S
SEOK couple kr
9
2026-05-22 via Nuitee
S
Sylvia solo_traveller us
8
2026-05-21 via Nuitee
L
Linda solo_traveller ca
8
2026-05-20 via Nuitee
S
Shunichi solo_traveller jp
8
2026-05-19 via Nuitee
D
Duncan couple gb
9
Thoroughly enjoyed hotel and would come again and recommend to others
Pros:

Staff, location, quality of decor in public rooms, excellent bar, breakfast nice but average

Cons:

Unnecessary television in all public areas with intrusive sound

2026-05-16 via Nuitee
D
Danielle couple ch
6
2026-05-16 via Nuitee
B
Beatriz couple br
9
Pros:

É bem perto da estação Napoli Central e tem uma recepção muito boa e organizada

2026-05-14 via Nuitee
P
Pirotte solo_traveller be
9
Pros:

Bién situé pour visiter ́Naples et autres lieux

Cons:

Hotel un peu vieillot

2026-05-14 via Nuitee
W
William solo_traveller it
9
Pros:

Hotel accogliente con ottima posizione, giusto accanto alla stazione.
Ottimi collegamenti disponibili su tutta la città.
Camera di medie dimensioni con arredamento non modernissimo, ma funzionale e completo.
Per la zona avevamo paura potesse essere rumorosa, ma non è stato così, perfettamente isolata dai rumori.
La reception è aperta 24h e risponde a qualsiasi esigenza.
Non abbiamo avuto occasione di provare il ristorante.

Cons:

Nulla da segnalare.

2026-05-14 via Nuitee
T
Thomas couple us
8
2026-05-13 via Nuitee
E
Elio couple it
9
ci siamo trovati benissimo
Pros:

vicinissimo alla stazione, personale molto disponibile, camere rinnovate molto accoglienti
nessun rumore da fuori pur essendo su strada trafficata

Cons:

va bene c osi

2026-05-13 via Nuitee
M
mary couple us
8
2026-05-13 via Nuitee
M
MARGARIDA solo_traveller br
9
Pros:

Localização excelente. Quase em frente a estação Napoli Centrale

Cons:

O fato de não haver frigobar

2026-05-11 via Nuitee
R
Rose solo_traveller au
8
2026-05-10 via Nuitee
C
Catherine couple ie
4
Staff were friendly & helpful …
Pros:

Location near to train station , staff helpful

Cons:

Our room was dark & was tight on actual walking space … there was a mezzanine with more beds but of no use to us . Bathroom not great

2026-05-10 via Nuitee
L
Labelle solo_traveller ca
9
2026-05-10 via Nuitee
H
HANI GEORG couple it
7
Pros:

la posizione vecino la stazione

Cons:

prezzo un po alto colazione un po scarso

2026-05-09 via Nuitee
M
marksQ722GC Family
10
Holifay
Pros:

Perfect holiday in Naples centre. Hotel was perfect. David 1 was brilliant. Will definetly stay here again. Love the chaos🇮🇹🇮🇹🇮🇹🇮🇹🇮🇹🇮🇹🇮🇹🇮🇹

2026-05-05 via Tripadvisor
A
AlisonScase Family Bridlington, East Riding of Yorkshire, England
10
Amazing
Pros:

David 1 exceptional service. He was so knowledgeable and friendly, what a guy 👦

2026-05-05 via Tripadvisor