Hôtel Sanso by HappyCulture (Ex Quality Bercy Bibliotèque)

Hotels
Honotel Happyculture
8.2 (102 reviews)
15 Rue de Tolbiac, Paris, Paris, 75013 , Paris , FR

Facilities

Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Golfing nearby
Breakfast available (surcharge)
Arcade/game room
See all facilities

Review Highlights

Pros:
Close to metro
Helpful staff
Cons:
Poor cleanliness
Maintenance issues

Categories

Cleanliness
5.45
The overall cleanliness and condition of the hotel were disappointing, with reports of rusty kettle, clogged sink, and hair everywhere.
Service
9.45
The staff was highly praised for their kindness and helpfulness, going above and beyond to accommodate guests.
Location
8.95
The hotel is close to the metro and has been positively mentioned in several reviews regarding its location.
Room Quality
7.45
Some reviews indicate room comfort, but there are mentions of poor maintenance and cleanliness issues.
Amenities
8.45
Amenities like coffee availability and a decent breakfast selection were appreciated, though some issues were noted.
Value for Money
8.45
The hotel offers good value for short stays, though cleanliness issues impact overall value.
Food and Beverage
8.45
The breakfast was considered adequate for a quick meal, though limited in variety.
Overall Experience
8.95
Despite cleanliness issues, the overall experience was positive due to great service and convenient location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:25

Property Description

Experience the charm of Paris at Hôtel Sanso by HappyCulture, where comfort meets convenience in the heart of the city.

Stunning Views and Relaxation
Enjoy breathtaking views from our terrace and garden, perfect for unwinding after a day of exploration.

Modern Amenities for Your Comfort
Stay connected with complimentary wireless internet access, and indulge in entertainment with LCD televisions in each of our 73 well-appointed guest rooms.

Start Your Day Right
Join us for our delightful buffet breakfast served daily, setting you up perfectly for your Parisian adventures.

Book your stay at Hôtel Sanso by HappyCulture today and immerse yourself in all that Paris has to offer!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORY

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8.2
Based on 102 reviews
Cleanliness: 5.45
Service: 9.45
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.95
G
Gunnhild
8
Et godt alternativ
Pros:

Nyoppusset rom. Familierom for fire med gode senger. God plass. Nytt bad. Rent. Like ved metro og RER. God frokost.

2025-10-08 via Nuitee
R
Rebecca family
10
Pros:

Close to metro

2025-09-22 via Nuitee
Y
Yann
8
Pros:

Hôtel très bien situé, chambre très confortable

2025-09-21 via Nuitee
M
Mónica
8
Recomendado 👍
Pros:

Muy buena ubicación al lado del metro. Los recepcionistas muy amables, nos lo hicieron todo muy fácil. La habitación, cómoda. Por poner algún pero, sería al baño, que no tiene casi mampara y es imposible ducharse sin inundar el suelo. Estupendo que te guarden las maletas aunque llegues muy pronto, hasta que llegas a dormir y también me encantó la cafetera y el agua fría de la entrada. Ah! se me olvidaba el desayuno, una barra pequeñita pero con todo lo necesario para salir bien lleno. En resumen, para 3 o 4 días que me aguanta el pelo sin lavar, volvería sin dudarlo.

2025-08-21 via Nuitee
J
Jimmy
4
Pros:

Pas de chambres comme convenu on me donne 2 chambres le lendemain je dois refaire toute mes valises car pas de chambres prête puis revenir a15h pour avoir ma chambre initiale mais la chambre pas terrible literie mauvaise tâche partout douche tt petite fenêtre fermé mal gardé corp qui bouge prise qui bouge salle petit déjeuner petite porte de l’hôtel sale poignée noir de trace de mains mais point positif café eau à volonté personnel disponible on m’a dit que j aurais un geste commercial à voir

2025-08-13 via Nuitee
H
Heike family
10
Pros:

I would like to thank the reception staff for their kindness and help and can and already have recommanded this surprising nice little ***hotel.

2025-08-03 via Nuitee
P
Peiman
10
Exceptional Service and Thoughtful Staff
Pros:

We had a wonderful stay at this hotel. The staff went above and beyond to make our experience comfortable. We had an early departure and needed to leave before 7 AM, and to our surprise, they kindly opened the breakfast area half an hour earlier just for us—even though they didn’t have to. It was such a thoughtful gesture and truly appreciated. The room was clean and comfortable, and the service throughout our stay was excellent. Highly recommended!

2025-08-01 via Nuitee
V
Voyage44302817492 Family
2
Owner should spend some money
Pros:



Disappointing Stay – Needs Serious Improvement

I was very disappointed with the overall cleanliness and condition of the hotel. The kettle in the room was rusty and extremely old – definitely not suitable for use. The vanity sink was clogged and did not drain properly, which was quite inconvenient. Housekeeping was clearly lacking; the floor was never swept, and there was hair everywhere. The cleanliness standard was far below acceptable.

In the lobby, the leather sofa was torn and worn out, giving a very poor first impression. This place needs some investment and better cleaning staff.

I wouldn’t recommend staying here until improvements are made.

2025-07-20 via Tripadvisor
A
Alexander family
10
Pros:

Good for family of 4 it has 1 full and 2 twin beds. It closes to many asian restaurants.

2025-07-20 via Nuitee
A
Annabelle
10
Pros:

Front desk staff was extremely helpful. Clean rooms, AC worked great. Would return.

2025-07-19 via Nuitee
S
Sarah R. family
10
Pros:

The hotel room was spacious, clean, and well-located near the metro and restaurants. The beds were comfortable, and there was no street noise. This hotel has air conditioning too.

2025-07-11 via Nuitee
M
matthieu
8
Hôtel très confortable et calme
Pros:

Suite a un hôtel sans clim nous sommes venus nous réfugiés dans cette hotel. L'accueil c'est très bien passé, l'appartement était très spacieux, les salles communes et propre et avait de bon équipement pour nous occuper. La clim dans la chambre était un luxe suite a notre expérience de la nuit dernière dans un autre hôtel.

2025-07-06 via Nuitee
G
Gary
10
Paris family stay
Pros:

The room was very spacious for a city hotel. The staff were friendly and helpful. The hotel had Metro and train very close to access the city centre, airports and Disneyland

2025-06-29 via Nuitee
N
Nekhman
10
Pros:

Very convenient from location close to metro and restaurants and shops.

2025-06-28 via Nuitee
V
Vito family
10
Pros:

Very clean. Good location. Close to metro

2025-06-25 via Nuitee
M
Miho
10
Pros:

空港からも近いし、ホテル内もきれい過ごしやすかったです。

2025-06-23 via Nuitee
L
LUIZ A A V
10
Pros:

Muito proximo a estacao de metro, o que facilita a locomoção por transporte publico. Cafe da manha farto e saboroso.
Equipe muito solicita.

2025-06-20 via Nuitee
J
jarisial Family
4
Do not recommend at all
Pros:

The hotel room was not at all like they deceived online. Looks more like a dorm room with bad lighting. The floor on which they put us in had a horrible stench, and when we went down to tell them they said they were unaware of any complaints (I believe that was because we were the only ones of the floor) and that they would schedule for someone to check it out the next day! One of the beds had a broken frame, the phone in the room didn’t work, and the elevator was working sometimes. And there were ants everywhere!!

Mind you, we only stayed 1 night as I have family members with health conditions. Never spoke with management even though I reached out multiple times, the front desk staff was not helpful and they tried to charge me for all 5 nights!!

2025-06-19 via Tripadvisor
V
Verified traveler
10
Pros:

Great hotel

2025-06-18 via Nuitee
R
Richard
8
Pros:

Wish I could give 5 stars, but without the air conditioning that was advertised, it is only 4 star. Be warned, air conditioning is in lobby, not in room. Even at 28 degrees celsius, they would not provide A/C to the room. Very very hot in room, no screen if you open windows for fresher air and lots of fireworks happening. (Yay Paris football championship!) Aside from that, FANTASTIC place, service and location. Would definitely stay here again if they did in fact provide A/C in rooms. Call ahead. Metro and bus very close and easy to navigate with app. Free snacks, water and coffee provided in lobby. Coffee was really good. Croc place across the street and Thai/Vietnamese restaurant just a couple blocks down the street, fantastic and very reasonably priced. Friendly staff.

2025-06-02 via Nuitee