Hôtel Sanso by HappyCulture (Ex Quality Bercy Bibliotèque)

This is my honest opinion about this hotel. Upon arrival I was very happy to find that the hotel is located just minutes from the Bibliotheque Francois Mitterrand metro station so it an easy trip from Charles de Gualle and also the city center. I like the area technically Bercy which I have stayed in before. Very yummy breakfast however the dining area is a tad small, so arrive early as to avoid waiting to eat breakfast. Very nice staff. Now for the downside. When I checked into my room there was the most horrid smell and unfortunately there weren't any rooms available for me to switch so I had to sleep with the smell. I was able to transfer rooms the following evening. My new room was clean but there were a few broken things and they needed to update the paint because there were marks on some on the walls and the safe did not work. In the hallways there were gashes along some of the walls and broken fixtures. I did have a great view from my window!

Nyoppusset rom. Familierom for fire med gode senger. God plass. Nytt bad. Rent. Like ved metro og RER. God frokost.

Close to metro

Hôtel très bien situé, chambre très confortable

Muy buena ubicación al lado del metro. Los recepcionistas muy amables, nos lo hicieron todo muy fácil. La habitación, cómoda. Por poner algún pero, sería al baño, que no tiene casi mampara y es imposible ducharse sin inundar el suelo. Estupendo que te guarden las maletas aunque llegues muy pronto, hasta que llegas a dormir y también me encantó la cafetera y el agua fría de la entrada. Ah! se me olvidaba el desayuno, una barra pequeñita pero con todo lo necesario para salir bien lleno. En resumen, para 3 o 4 días que me aguanta el pelo sin lavar, volvería sin dudarlo.

Pas de chambres comme convenu on me donne 2 chambres le lendemain je dois refaire toute mes valises car pas de chambres prête puis revenir a15h pour avoir ma chambre initiale mais la chambre pas terrible literie mauvaise tâche partout douche tt petite fenêtre fermé mal gardé corp qui bouge prise qui bouge salle petit déjeuner petite porte de l’hôtel sale poignée noir de trace de mains mais point positif café eau à volonté personnel disponible on m’a dit que j aurais un geste commercial à voir

I would like to thank the reception staff for their kindness and help and can and already have recommanded this surprising nice little ***hotel.

We had a wonderful stay at this hotel. The staff went above and beyond to make our experience comfortable. We had an early departure and needed to leave before 7 AM, and to our surprise, they kindly opened the breakfast area half an hour earlier just for us—even though they didn’t have to. It was such a thoughtful gesture and truly appreciated. The room was clean and comfortable, and the service throughout our stay was excellent. Highly recommended!

Disappointing Stay – Needs Serious Improvement

I was very disappointed with the overall cleanliness and condition of the hotel. The kettle in the room was rusty and extremely old – definitely not suitable for use. The vanity sink was clogged and did not drain properly, which was quite inconvenient. Housekeeping was clearly lacking; the floor was never swept, and there was hair everywhere. The cleanliness standard was far below acceptable.

In the lobby, the leather sofa was torn and worn out, giving a very poor first impression. This place needs some investment and better cleaning staff.

I wouldn’t recommend staying here until improvements are made.

Good for family of 4 it has 1 full and 2 twin beds. It closes to many asian restaurants.

Front desk staff was extremely helpful. Clean rooms, AC worked great. Would return.

The hotel room was spacious, clean, and well-located near the metro and restaurants. The beds were comfortable, and there was no street noise. This hotel has air conditioning too.

Suite a un hôtel sans clim nous sommes venus nous réfugiés dans cette hotel. L'accueil c'est très bien passé, l'appartement était très spacieux, les salles communes et propre et avait de bon équipement pour nous occuper. La clim dans la chambre était un luxe suite a notre expérience de la nuit dernière dans un autre hôtel.

The room was very spacious for a city hotel. The staff were friendly and helpful. The hotel had Metro and train very close to access the city centre, airports and Disneyland

Very convenient from location close to metro and restaurants and shops.

Very clean. Good location. Close to metro

空港からも近いし、ホテル内もきれい過ごしやすかったです。

Muito proximo a estacao de metro, o que facilita a locomoção por transporte publico. Cafe da manha farto e saboroso.
Equipe muito solicita.

The hotel room was not at all like they deceived online. Looks more like a dorm room with bad lighting. The floor on which they put us in had a horrible stench, and when we went down to tell them they said they were unaware of any complaints (I believe that was because we were the only ones of the floor) and that they would schedule for someone to check it out the next day! One of the beds had a broken frame, the phone in the room didn’t work, and the elevator was working sometimes. And there were ants everywhere!!

Mind you, we only stayed 1 night as I have family members with health conditions. Never spoke with management even though I reached out multiple times, the front desk staff was not helpful and they tried to charge me for all 5 nights!!

Great hotel