Fraser Suites Queens Gate

Hotels
Fraser Suites
8 (1659 reviews)
39B Queens Gate Gardens , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Noise issues
Inconsistent cleaning
Charges for additional services

Categories

Cleanliness
7.46
Some reviews mention cleaning issues, impacting the overall sentiment.
Service
8.93
The staff were noted as friendly and helpful in multiple reviews.
Location
8.97
Many reviews highlight the excellent location of the hotel.
Room Quality
7.42
Mixed feedback on room quality, including noise issues and lack of amenities.
Amenities
7.95
Basic cooking facilities mentioned; overall sentiment is positive but could be better.
Value for Money
7.41
Value perceived as average, with some complaints about charges for services.
Food and Beverage
7.96
Breakfast options are good; some reviews mentioned dissatisfaction with offered meals.
Overall Experience
7.93
Despite some issues, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:27

Property Description

Luxurious Studios and Apartments with Kitchenettes
Fraser Suites Queens Gate offers chic studios and apartments with stylish décor and modern amenities, including kitchenettes for your convenience. Enjoy the comfort of a home away from home during your stay.

Convenient Location Near Top Attractions
Located close to the Natural History Museum, Knightsbridge stores, and the V&A Museum, our hotel provides easy access to popular landmarks and shopping destinations. Explore the best of London right at your doorstep.

Efficient Services and Easy Connectivity
With regular apartment servicing, cable TV, wireless broadband, and a direct link to Heathrow Airport via Gloucester Road Tube Station, Fraser Suites Queens Gate ensures a seamless and enjoyable experience for all guests.

Experience luxury and convenience in the heart of London at Fraser Suites Queens Gate. Book now for a memorable stay.

Important information:

Please note the credit card used for payment on nonrefundable offers must be presented upon check in for verification. Should the card not be present the property will charge for the reservation on arrival and refund original payment.

This property operates a strict no party policy.

Please note the property does no accommodate groups of 15 or more rooms.'

Housekeeping service is every other day for stays up to 6 nights and once a week for stays of 7 nights and over.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8
Based on 1659 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.93
L
Lizardus family_with_children au
8
2026-04-04 via Nuitee
L
Lizardus family_with_children au
8
2026-04-04 via Nuitee
S
Simone couple gb
9
2026-04-03 via Nuitee
S
Samantha couple au
3
Overpriced for what you get, very disappointed.
Pros:

Locations was great

Cons:

Room was very dark, smelly and cold. The room had a kitchenette with cooking facilities but there was nothing to eat the food you prepared out of. No plates, no bowls.

2026-04-03 via Nuitee
L
Leah couple us
10
2026-03-31 via Nuitee
C
Clara family_with_children pt
9
2026-03-31 via Nuitee
A
Andrea family_with_children de
9
2026-03-31 via Nuitee
J
Jacqui solo_traveller gb
6
Good stay but no overly comfortable
Pros:

Location is excellent. And the staff are lovely

Cons:

The room that I was in is in need of maintenance

2026-03-30 via Nuitee
K
Korkut couple tr
10
Very fine service
Pros:

It was truly a very enjoyable experience. The location and overall service were excellent. It will be at the top of the list of hotels I would consider staying at on my next visit to London. Cleanliness, staff, and overall service were all very good.

Cons:

The only downside is that there is no room service, but I believe it is not included in the hotel’s services anyway :)

2026-03-30 via Nuitee
E
Eadaoin family_with_children ie
5
Pros:

Room not ready at 4pm. Reception unmanned a few times when looked to speak to someone.

Cons:

We were in LW04, view from the window is a dirty wall.

2026-03-30 via Nuitee
L
Lober couple us
8
Would stay in this area again. Not sure if I would suggest this hotel because of the reasons stated above.
Pros:

Location and comfortable bed

Cons:

We did not get the room we expected.we booked a one bedroom with a separate living room that should have had a sofa. There wasn’t a sofa. There was a table with two chairs.they showed us other rooms the 2nd day. But they weren’t 1 bedrooms, they were studios. Also, the road noise was quite load through the night and early morning hours.

2026-03-28 via Nuitee
L
Lucy couple gb
9
Perfect place to stay in Central London
Pros:

Ideal location. Close to tube , plenty of buses . Close to museums and park .The Albert Hall is just up the road .Lovely friendly staff . Bright , clean and well decorated interiors .

2026-03-27 via Nuitee
A
Andrea solo_traveller gb
10
Excellent from the staff to the accommodation
Pros:

Great size rooms, amazing toiletries, extremely clean. Lovely reception and bar area

Cons:

Nothing

2026-03-27 via Nuitee
S
sellappa couple au
1
2026-03-27 via Nuitee
B
Becca couple gb
10
Wish we could have stayed longer
Pros:

2 mins walk from tube
Amazing facilities in room
Very clean

Cons:

Nothing

2026-03-26 via Nuitee
I
Irfan family_with_children sa
10
2026-03-24 via Nuitee
A
Andreas couple de
7
2026-03-24 via Nuitee
S
Semen extended_group tr
9
2026-03-24 via Nuitee
M
Maitha extended_group ae
10
2026-03-23 via Nuitee
M
Matilde family_with_children gb
10
2026-03-23 via Nuitee