Fraser Suites Queens Gate

Hotels
Fraser Suites
8 (1799 reviews)
39B Queens Gate Gardens , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Noise issues
Inconsistent cleaning
Charges for additional services

Categories

Cleanliness
7.46
Some reviews mention cleaning issues, impacting the overall sentiment.
Service
8.93
The staff were noted as friendly and helpful in multiple reviews.
Location
8.97
Many reviews highlight the excellent location of the hotel.
Room Quality
7.42
Mixed feedback on room quality, including noise issues and lack of amenities.
Amenities
7.95
Basic cooking facilities mentioned; overall sentiment is positive but could be better.
Value for Money
7.41
Value perceived as average, with some complaints about charges for services.
Food and Beverage
7.96
Breakfast options are good; some reviews mentioned dissatisfaction with offered meals.
Overall Experience
7.93
Despite some issues, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:27

Property Description

Luxurious Studios and Apartments with Kitchenettes
Fraser Suites Queens Gate offers chic studios and apartments with stylish décor and modern amenities, including kitchenettes for your convenience. Enjoy the comfort of a home away from home during your stay.

Convenient Location Near Top Attractions
Located close to the Natural History Museum, Knightsbridge stores, and the V&A Museum, our hotel provides easy access to popular landmarks and shopping destinations. Explore the best of London right at your doorstep.

Efficient Services and Easy Connectivity
With regular apartment servicing, cable TV, wireless broadband, and a direct link to Heathrow Airport via Gloucester Road Tube Station, Fraser Suites Queens Gate ensures a seamless and enjoyable experience for all guests.

Experience luxury and convenience in the heart of London at Fraser Suites Queens Gate. Book now for a memorable stay.

Important information:

Please note the credit card used for payment on nonrefundable offers must be presented upon check in for verification. Should the card not be present the property will charge for the reservation on arrival and refund original payment.

This property operates a strict no party policy.

Please note the property does no accommodate groups of 15 or more rooms.'

Housekeeping service is every other day for stays up to 6 nights and once a week for stays of 7 nights and over.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8
Based on 1799 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.93
R
Robert couple hk
8
Comfortable and great location
Pros:

Great location just off South Kensington and Gloucester Road tube station. Quiet room and good air conditioning- we stayed just around the time of the UK ‘heatwave’ in May. Modern shower/ bathroom facilities.

2026-06-13 via Nuitee
I
Itinerant19 Family Dubai, Emirate of Dubai
10
More than value for the money
Pros:

Ideally located in the central district of Kensignton. A short walk from Glouchester Road and South Kensington tube stations making it easily accessible from Heathrow.

A 3-5 min walk from the Natural History museum and Imperial college, 10 min walk from Royal Albert Hall and Hyde Park, 25 min walk from Harrod's make it ideal for a tourist.

The rooms are spacious, well equipped, service is efficient and warm.

We were ably assisted by the team, especially Ms. Chinmaya.

2026-06-10 via Tripadvisor
K
Katrina solo_traveller ph
9
Huge rooms at a great location in West London
Pros:

A great location if your base is West London. Huge rooms perfect for a long term stay. Staff was also very helpful.

Cons:

I stayed at a lower ground room and couldnt really open the windows since the people on the street could see you

2026-06-08 via Nuitee
A
Adrian family_with_children gb
3
2026-06-08 via Nuitee
H
Hasan couple gb
10
2026-06-07 via Nuitee
S
SingleMumTravels Family Canberra, Australian Capital Territory
10
Fantastic stay
Pros:

What a fantastic place to stay. It was a great location for our first time in London. Having a stove, microwave, fridge and washer (clothes horse also provided) in the room with all utensils/crockery/cookware provided what else could you ask for. We did have the breakfast each morning of our stay which had everything you need to fill up before heading out to explore each day.
We had the Executive room, which had a bedroom (which my son claimed as his for the trip) with a queen sized high bed in it along with a large wardrobe and tv, great sized bathroom, living room and kitchen in the one space. I slept on the sofa bed in the living room, I found it to be comfortable and warm. All staff we interacted with were loving and helpful. We when eventually go back to London we would easily stay here again.

2026-06-06 via Tripadvisor
K
KHALIFA couple sa
9
Pros:

The rooms are spacious with air conditioning, the furniture is excellent, and the reception staff are very professional and welcoming to guests, especially Chinmaya.”

Cons:

It’s better to provide bottles of water in the rooms.

2026-06-06 via Nuitee
D
Dennis couple au
9
Great place to stay, I highly recommend it.
Pros:

Very good location, comfortable and clean room with all amenities.

2026-06-06 via Nuitee
P
Poornima family_with_children us
8
Pros:

location, comfort, quiet, clean

Cons:

too many hallways to navigate

2026-06-06 via Nuitee
G
Gurjar solo_traveller in
10
2026-06-05 via Nuitee
M
Mandhour couple sa
7
Pros:

Hotel management is good,

Cons:

No parking

2026-06-05 via Nuitee
A
Ali extended_group sa
8
2026-06-05 via Nuitee
P
Pernilla couple se
10
Fantastisk!
Pros:

Överraskande stort, jättefint, superrent rum som hade allt vi kunde önska. Trevligt med utsikt mot gatan. Bästa läget. Jag kommer tillbaka!

Cons:

Ingenting var dåligt!

2026-06-04 via Nuitee
S
Sevcan solo_traveller tr
5
Pros:

Konumu

Cons:

Biay önce 4 gece satın aldigimjz oda otelimiz dolu yer yok diyerek verilmedigi ve cok kötü bir odada birgece kaldiigmjz calisanlarin bisi uretmemesi kötü bir baslangic olmustu.paramizi geri istedik baska otele geçecektik ama geri odeme yapmadilar bisuru mail atma gerginlik calisanlarin hic bir jest yapmamasi iyice dusurdu modumuzu.Ertesi gun bir oda bosaldi begenirsiniz diyerek jest yapmis gibi basta ek para odeyerek zaten aldigimiz odaya bizi gecirmeleri saka gibiydi.Orda rahat ettik yani başında kendi odamizi verselerdi zaten sorun yokmuş ama bir gece o kötü apartman boşluğuna bakan oda cidden canımızı çok sıktı finalde mutlu ayrıldık

2026-06-03 via Nuitee
O
Oğuz family_with_children tr
9
2026-06-02 via Nuitee
V
Volkan family_with_children tr
8
Location and clean but needs improvement..
Pros:

Excellent location, clean and very safe area. It was mostly okay but needed improvements.

Cons:

We booked executive apartment for 2 adult+2 children. The room they gave us did not match with photos. The room windows faced the back wall of the building and had less furniture than photos. They told that they could change our room in a few days but noone contacted us. We could clearly hear the footsteps from upstairs room.

2026-06-02 via Nuitee
İbrahim couple tr
1
Bu fiyata değmez
Pros:

Sadece konumu

Cons:

İLGİ ALAKA SIFIR İÇME SUYU BİLE VERMİYORLAR İSTEMEME RAĞMEN

2026-06-01 via Nuitee
G
Gillian couple gb
8
2026-05-31 via Nuitee
T
Taki solo_traveller gr
10
2026-05-31 via Nuitee
S
Stephen solo_traveller au
8
2026-05-30 via Nuitee