Fraser Suites Queens Gate

Hotels
Fraser Suites
8 (1659 reviews)
39B Queens Gate Gardens , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Noise issues
Inconsistent cleaning
Charges for additional services

Categories

Cleanliness
7.46
Some reviews mention cleaning issues, impacting the overall sentiment.
Service
8.93
The staff were noted as friendly and helpful in multiple reviews.
Location
8.97
Many reviews highlight the excellent location of the hotel.
Room Quality
7.42
Mixed feedback on room quality, including noise issues and lack of amenities.
Amenities
7.95
Basic cooking facilities mentioned; overall sentiment is positive but could be better.
Value for Money
7.41
Value perceived as average, with some complaints about charges for services.
Food and Beverage
7.96
Breakfast options are good; some reviews mentioned dissatisfaction with offered meals.
Overall Experience
7.93
Despite some issues, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:27

Property Description

Luxurious Studios and Apartments with Kitchenettes
Fraser Suites Queens Gate offers chic studios and apartments with stylish décor and modern amenities, including kitchenettes for your convenience. Enjoy the comfort of a home away from home during your stay.

Convenient Location Near Top Attractions
Located close to the Natural History Museum, Knightsbridge stores, and the V&A Museum, our hotel provides easy access to popular landmarks and shopping destinations. Explore the best of London right at your doorstep.

Efficient Services and Easy Connectivity
With regular apartment servicing, cable TV, wireless broadband, and a direct link to Heathrow Airport via Gloucester Road Tube Station, Fraser Suites Queens Gate ensures a seamless and enjoyable experience for all guests.

Experience luxury and convenience in the heart of London at Fraser Suites Queens Gate. Book now for a memorable stay.

Important information:

Please note the credit card used for payment on nonrefundable offers must be presented upon check in for verification. Should the card not be present the property will charge for the reservation on arrival and refund original payment.

This property operates a strict no party policy.

Please note the property does no accommodate groups of 15 or more rooms.'

Housekeeping service is every other day for stays up to 6 nights and once a week for stays of 7 nights and over.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8
Based on 1659 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.93
C
Carol couple gb
10
2026-03-14 via Nuitee
S
Stefanie family_with_children de
10
Pros:

Es war sauber, die Betten waren bequem, das Personal war sehr freundlich.
Mir hat es an nichts gefehlt.

2026-03-14 via Nuitee
M
MARIA LUISA couple gb
10
Great value
Pros:

Love it

Cons:

Need more toilet paper

2026-03-12 via Nuitee
L
LEON family_with_children lu
8
2026-03-11 via Nuitee
C
Cecile extended_group gb
10
It made our night out at the Natural History Museum perfect as it was only a 5 minute walk back
Pros:

Very spacious with separate kitchen, which was well equipped and separate lounge/dining area. Brilliant location to the Natural History Museum and walk to the tube station,

Cons:

Nothing

2026-03-09 via Nuitee
E
Eduardo couple es
10
2026-03-08 via Nuitee
R
Rosette family_with_children sa
8
Very comfortable
Pros:

Large rooms , clean and good location

Cons:

Breakfast

2026-03-07 via Nuitee
M
Mansoor solo_traveller qa
9
Pros:

Everything was good

2026-03-06 via Nuitee
K
Kiera family_with_children de
8
Pros:

It was really clean and nicely decorated. The staff were all wonderful - especially Chinmaya at the reception was super lovely and helpful at all times.

Cons:

It's a bit old-fashioned and cold inside. Everything is a bit creaky.

2026-03-04 via Nuitee
A
Adi couple il
8
טוב מאוד
Pros:

פעם שנייה שלנו במלון
חדרים גדולים

Cons:

קירות דקים ורעש במעליות

2026-03-03 via Nuitee
R
Rowena extended_group sg
9
Cons:

Cleaning was done every other day. It would be better if it is done daily.

2026-03-03 via Nuitee
C
Chiara solo_traveller gb
9
Perfect location, amazing room, great staff!
Pros:

Really great location, amazing room (I got a free upgrade on the day of arrival), and Ilaria and the rest of the staff were amazing.

2026-03-02 via Nuitee
R
Richard couple gb
9
2026-03-02 via Nuitee
A
ALSUWAIDI couple ae
10
2026-03-01 via Nuitee
A
Aline couple ch
10
Pros:

Sehr freundliches Personal, sehr schöne Suites und köstliches Frühstück!

2026-03-01 via Nuitee
D
donnaeJ6182TF Family
8
Great Location and Apartments
Pros:

Fraser Suites Queensgate is located in Kensington just near the Knightsbridge High St and Harrods. It’s not far from Kengsington Palace, Royal Albert Hall, and it’s surrounded by a number of restaurants and takeaways. The Gloucester St Tube station is 5 mins walk and the Piccadilly line gets you to most key London attractions quickly and efficiently. The building itself is older as are most in this area of London which is a chic upmarket area. This means it has some issues that come with older buildings, which is par for the course. We had a one bedroom apartment which was really fantastic. It was quiet and well presented. The one downside is that because the building is older and has floorboards, which are lovely, you can hear people walking around above, that’s fine unless it’s 4am in the morning, when it’s just plain annoying. The staff were attentive and respectful. They were also very helpful with an initial room issue we had and sorted it out very quickly. I would definitely recommend Fraser’s Queensgate and would stay again.

2026-02-26 via Tripadvisor
F
Fraser couple gb
10
If you want to stay in London you really won’t find anywhere better.
Pros:

We have stayed before and will stay again. It is always spotless, well maintained, good value for money and very central. Whenever we go to London we always stay here. I really can’t fault it at all.

2026-02-25 via Nuitee
D
DOIMA solo_traveller gr
8
2026-02-24 via Nuitee
N
Nadezhda family_with_children gb
8
2026-02-24 via Nuitee
T
THEO family_with_children gr
10
2026-02-24 via Nuitee