Residence Inn Columbia Northeast/Fort Jackson Area

Hotels
Residence Inn
9.2 (360 reviews)
2320 LeGrand Road , Columbia , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Spacious and comfortable rooms
Cons:
Cleanliness issues
WiFi connectivity problems

Categories

Cleanliness
7.54
Concerns about room cleanliness were mentioned, particularly regarding a room that had a terrible smell.
Service
9.99
Multiple reviews highlighted exceptional service from the staff, particularly noting helpfulness and hospitality.
Location
9.55
The location received positive mentions, offering convenience and accessibility.
Room Quality
8.5
Most reviews acknowledged the comfort and spaciousness of the rooms, though some had issues.
Amenities
9.53
Reviews praised the amenities provided, including a well-equipped kitchenette and variety of breakfast options.
Value for Money
8.99
While some experienced issues, the overall sentiment seems to align with good value based on the services offered.
Food and Beverage
9.54
Breakfast options received high praise for variety and quality.
Overall Experience
9.99
The overall experience was highly rated by many guests, with several stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:36

Property Description

Heated Outdoor Pool and Full Kitchen Suites

Enjoy a relaxing stay at our Columbia Northeast Residence Inn by Marriott, just a short drive from Riverbanks Zoo. Unwind in our heated outdoor pool or cook up a delicious meal in our suites with a full kitchen.

Convenient Amenities and 24-Hour Services

Stay connected with free Wi-Fi and entertained with a flat-screen cable TV in every suite. Take advantage of our 24-hour mini market and reception for all your needs.

Nearby Attractions and Free Parking

Explore nearby attractions like Frankie's Fun Park and Sesquicentennial State Park. With free parking available, you can easily venture out to discover Columbia city center just a short drive away.

Book now for a memorable stay at Residence Inn by Marriott Columbia Northeast!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 360 reviews
Cleanliness: 7.54
Service: 9.99
Location: 9.55
Room Quality: 8.5
Amenities: 9.53
Value for Money: 8.99
Food and Beverage: 9.54
Overall Experience: 9.99
E
Ervin family_with_children us
1
Pros:

Ms. Pam made staying at this property worth it. The front desk staff could've cared less about accommodation. Especially 2nd shift

Cons:

Front desk staff did not exemplify the Marriott standard. Ms. Pam.( house keeping supervisor) Should be promoted to FOM

2026-03-30 via Nuitee
C
Cherelle solo_traveller us
10
Excellent stay
Pros:

Everything was nice

2026-03-23 via Nuitee
C
Cheryl family_with_children us
10
2026-03-19 via Nuitee
P
Patricia couple us
10
Pros:

Breakfast had a lot of choices and I like the healthier ones. I don't like eggs from a carton.

Cons:

The eggs or sausage. It wasn't a healthy choice so I passed and had fruit.

2026-03-13 via Nuitee
5
543everettk Family
10
Amazing
Pros:

I was so impressed with the property and even more with the employees who were ALL so kind and helpful and so genuinely concerned that my stay was a positive experience. I seldom encounter this kind of customer service anywhere!

In particular I’d like to acknowledge Johnathen who was on the front desk when we checked in. He was amazingly helpful, kind and attentive to our needs. Thank you so much.

I give this property my highest recommendation….

2026-03-10 via Tripadvisor
K
K3204ZZpatricko Family
10
Move over Holiday Inn, I have a new favorite hotel
Pros:

On arrival the reception staff were friendly , attentive and made sure our needs were met. The receptionist was so helpful and allayed our fears about our roof cargo bag being secure if left on the car. The room was spacious and clean and well equipped (microwave, large fridge, cook top, sink and utensils. The bed was comfortable king size and the only fly in the ointment was being woken around midnight by police sirens on highway 555. I have zero complaints about this hotel and all praise for the friendly staff. Breakfast was served early and the kitchen staff are friendly and cheerful (considering how early they were up and working, well done). There was lots of southern hospitality doled out to guests. Thank you. Bonus points for being adjacent to a Cracker Barrel for supper. (Smile)

2026-03-02 via Tripadvisor
L
Latoya family_with_children us
7
2026-03-01 via Nuitee
2
235zoeyc Business
10
Great Service!
Pros:

Thank you Johnathan for your help and dedication during a more complicated check in!

2026-02-28 via Tripadvisor
C
Cox family_with_children us
10
2026-02-28 via Nuitee
D
Dayon couple us
10
2026-02-28 via Nuitee
C
corey family_with_children us
10
2026-02-26 via Nuitee
O
O6501XEjuanf Business
10
Breakfast was great!
Pros:

Tonya, Jean, and Jade served up a delicious breakfast for 2 weeks. Thank you for your hospitality.

2026-02-17 via Tripadvisor
J
Jonnekia family_with_children us
10
2026-02-13 via Nuitee
D
Davis family_with_children us
10
Pros:

Excellent staff. Easy to please. All around great experience. Clean room and great hospitality

2026-02-09 via Nuitee
G
G898BMpatriciac Family
10
Here for medical procedure. So appreciated the wonderful room, staff, and location.
Pros:

Long term stay (5 days) in two bedroom suite. Suite was fully equipped, roomy bedrooms and nice sized bathrooms- one with walk-in shower, tv’s in all rooms, fireplace in living area. Nice, comfortable furniture, very clean, well maintained. Wonderful staff, very helpful, and accommodating. Clean laundry facilities. Great, free breakfast cooked by Tanya and Jean!

2026-02-06 via Tripadvisor
3
354dad Business
8
60 day stay experience
Pros:

This property is an older one but the staff give 100% to assure guests are comfortable. The breakfast staff are always watching to make sure things are right. I can’t name one desk clerk because they all are customer service oriented and try their best. Finally, housekeeping. The head housekeeper is so attentive to guests. From a personal perspective, she has cleaned my room when the other housekeepers are busy. Outstanding job by all that are lead by their GM. Ms. Rebbeca was swift to address any issue I had. The reason for 4 instead of 5 stars is the laundry area. Older machines that have occasional maintenance issues. My understanding is this will be resolved soon.

2026-02-02 via Tripadvisor
A
Antwanique couple us
9
2026-01-19 via Nuitee
R
Robert family_with_children us
10
2026-01-19 via Nuitee
G
guojuan family_with_children us
10
Pros:

干净,暖风给力,员工热情,酒店性价比很高。

2026-01-19 via Nuitee
G
G1170FIdavidm Family
10
Nice Stay!
Pros:

Very clean hotel with friendly staff. We stayed in a suite that had a kitchen, living room, and bedroom. Definitely will stay here again.

2026-01-07 via Tripadvisor