Country Inn & Suites by Radisson, Salisbury, MD

Hotels
•
Country Inn & Suites by Radisson Americas
7 (720 reviews)
1804 SweetBay Drive , Salisbury , US
+1 410-742-2688

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Friendly/helpful staff (multiple mentions, including Mary)
Good breakfast reported by several guests
Pool enjoyed by at least one guest
Good for short overnight stays according to some reviewers
Cons:
Serious cleanliness problems: bugs/tick concerns, stained sheets, dirt/hair in tub
Rude/unprofessional manager reported (named Daniel)
Unknown or duplicate credit card charges
Room defects: mattress issues, flooding sink, leaking refrigerator, loud A/C, thin walls
Bad odor at entrance reported
Missing/empty toiletries and damaged fixtures

Categories

Cleanliness
4
Multiple reviews report serious cleanliness issues: suspected bugs/tick, stained/disgusting sheets, dirt in tub, hair on linens, and a noticeable odor at the entrance.
Service
9
Mixed but generally strong staff interactions: several reviews praise helpful, friendly staff (notably Mary) and describe cordial, professional team members, though a few reports indicate an unprofessional/rude manager (named Daniel) and poor handling of complaints.
Location
9.5
Multiple reviewers highlight a convenient location close to destinations; location is a consistent positive across reviews.
Room Quality
4.5
Numerous room-quality problems cited: broken or cavernous mattresses, flooding sink, insecure shower door, very loud air conditioning, thin walls, leaking refrigerator, and missing/empty toiletries.
Amenities
8.5
Amenities receive generally positive mentions—breakfast and pool were enjoyed by some guests—though there are isolated complaints about missing toiletries and rundown fixtures.
Value for Money
5.5
Concerns about unexpected billing (unknown/duplicate charges, being charged a day early) and disappointing room condition lower perceived value.
Food and Beverage
9
Breakfast receives several positive mentions (good breakfast), supporting a strong rating for food/beverage despite limited detailed feedback overall.
Overall Experience
6
Overall impressions are mixed: some guests had wonderful, clean, comfortable stays with helpful staff, while others experienced major issues (bugs, severe cleanliness and room problems, rude management) leading to strong negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location
Situated just 5 miles from the Salisbury-Ocean City Wicomico Regional Airport and a short 13-minute drive to Salisbury University, the Country Inn & Suites By Carlson – Salisbury offers a prime location for both leisure and business travelers.

Fantastic Amenities
Guests can indulge in a complimentary continental breakfast, stay connected with free Wi-Fi, take a relaxing dip in the indoor pool, unwind in the hot tub, or keep up with their fitness routine at the on-site fitness center. For business needs, there's a business center available as well.

Comfortable Accommodations
Each room is equipped with modern amenities including a flat-screen cable TV, microwave, refrigerator, and a convenient en suite bathroom with a hairdryer, ensuring a comfortable stay for all guests.

Ready to experience a perfect blend of convenience and comfort? Book your stay at Country Inn & Suites By Carlson – Salisbury now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBY

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 720 reviews
Cleanliness: 4
Service: 9
Location: 9.5
Room Quality: 4.5
Amenities: 8.5
Value for Money: 5.5
Food and Beverage: 9
Overall Experience: 6
N
Nichols • family_with_children • us
10
2026-10-28 • via Nuitee
R
Reginald • solo_traveller • us
8
2026-10-26 • via Nuitee
J
Joseph • family_with_children • us
10
2026-10-25 • via Nuitee
K
Kisha • solo_traveller • us
1
Never again
Pros:

Nothing

Cons:

The bug I found on the towel I thought it was a bedbug and the manager told me it was a tick very rudely and didn't want to do nothing about my concerns and they took my charger and stated that I didn't leave it when it was on the bed I was so upset bout the bug I left it before I made sure that I had all my belongings the manager name is Daniel very unprofessional and rude be careful and I not from maryland I was visiting and this is the treatment you get

2026-10-24 • via Nuitee
S
Silva • solo_traveller • us
8
Cons:

Received unknown charges on my credit card in the amount of 227.53 two times

2026-10-22 • via Nuitee
K
Kisha • solo_traveller • us
1
Uncomfortable unacceptable and disrespectful
Pros:

The staff was very rude the manager was rude the had what I thought was a bedbug come to find out it was a tick then said I bought it with me and I barely left the hotel I wouldn't stay there again I was so pissed I never had no bugs tub had dirt coming out of it everytime I tired to stop it up hair in dirty lining from the last person then I left my changer and said I didn't talk to the manager never apologize was very uncomfortable and unacceptable I wouldn't stay there again

Cons:

Everything above

2026-10-20 • via Nuitee
K
Kameron • solo_traveller • us
5
2026-10-12 • via Nuitee
C
Chris • solo_traveller • us
10
2026-10-12 • via Nuitee
M
Marcia • couple • us
8
The location was good, staff members were cordial and professional.
Pros:

Convenient location to my final destination.

Cons:

N/A

2026-10-11 • via Nuitee
G
Glenn • couple • us
5
Good place to stop for an overnight stay.
Pros:

It was conveniently located for our short stay.

Cons:

We only stayed over night so in all fairness we were not there long enough to make any comments.

2026-10-08 • via Nuitee
T
Teffera • solo_traveller • us
8
©brief stay
Pros:

almost all

Cons:

There is a smell/ a bad odor at the entrance which even my children recognized.

2026-10-07 • via Nuitee
R
Regina • solo_traveller • us
2
Stay Away!
Pros:

The space in the room was good

Cons:

Everything was rundown, broken , and a cavern in the mattress!

2026-09-19 • via Nuitee
W
William • solo_traveller • us
8
2026-09-18 • via Nuitee
S
Shanelle • family_with_children • us
10
Wonderful
Pros:

The staff was extremely helpful, very friendly. The room was clean, breakfast was good and I enjoyed the pool

Cons:

N/A

2026-09-15 • via Nuitee
B
Beatrice • couple • us
7
2026-09-15 • via Nuitee
K
Kiley • solo_traveller • us
10
2026-09-10 • via Nuitee
O
Oswaldo • couple • us
7
Pros:

Normal

Cons:

La puerta del bańo no cerraba, esta no entraba en el marco ..

2026-09-10 • via Nuitee
P
Patrick • solo_traveller • us
7
2026-09-03 • via Nuitee
N
Nahsi • couple • us
7
Great experience, but the room was a little chilly
Pros:

Clean

2026-09-01 • via Nuitee
S
Samuel • family_with_children • us
4
the sink was flooding, shower door not secure. so water leaked onto the floor - just a total mess.
Cons:

the sink was flooding, shower door not secure. so water leaked onto the floor - just a total mess.

2026-08-31 • via Nuitee