Merchants House Hotel

Hotels
8.6 (1808 reviews)
Dunkri 4/6 , Tallinn , ee
+372 697 7500

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Worn facilities
Limited amenities

Categories

Cleanliness
8.28
Some reviews mention that areas appeared worn and could benefit from some maintenance.
Service
9.05
Consistently described as friendly, helpful, and welcoming across multiple reviews.
Location
9.09
Hotel is praised for its central location, easy access to major attractions.
Room Quality
8.14
Rooms were generally described as comfortable, but some noted that they were older.
Amenities
8.47
Lack of spa facilities mentioned but overall amenities are satisfactory.
Value for Money
8.53
Good value considering location and service, although some amenities could improve.
Food and Beverage
8.58
Breakfast variety noted as slightly limited, but overall meals are satisfactory.
Overall Experience
8.65
Overall experience is positive with a strong emphasis on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:28

Property Description

Historic Charm in the Heart of Tallinn's Old Town

Prime Location: Nestled in the heart of Tallinn's Old Town, Merchants House Hotel offers a perfect blend of history and modern comfort. Just steps away from iconic landmarks like Raekoja Plats and St Mary’s Cathedral, the hotel provides easy access to the city's treasures.

Cozy Rooms with Modern Amenities: Whether you prefer a modern or historic room design, each accommodation is equipped with tea/coffee facilities, satellite TV, and a work desk. Unwind in the sauna, stay connected with free Wi-Fi, and indulge in a relaxing bathrobe and slippers.

Personalized Service and Culinary Delights: With a 24/7 reception, airport shuttle service, and massage treatments, guests are well taken care of. Start your day with a delicious breakfast buffet and explore the Estonian Design & Coffee Shop D6 for a cozy retreat.

Experience the charm of Tallinn at Merchants House Hotel - Book your stay now for an unforgettable getaway!

Important information:

Due to historical and UNESCO importance hotel does not have a elevator (elevator).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    People 6 years old and over stay for € 26 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1808 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.14
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
S
Sylvie • couple • fr
10
2026-08-08 • via Nuitee
J
Jürg • couple • at
6
Sehr gute Lage.
Pros:

Die Lage war sehr optimal für Spaziergänge direkt in der Altstadt. Trotzdem sehr ruhig.
Wir konnten zu Beginn noch das Zimmer wechseln, da wir nicht im Keller untergebracht werden wollten. Sicherlich wäre von vielen Reisende genau dieses Zimmer als traumhaft (auch riesig) empfunden worden. Wir hatten unsere Gründe.

Cons:

Die Informationen zu den Parkmöglichkeiten waren sehr irreführend: Nein, man kann nicht dort parken, sondern soll sich gleich einen nahegelegenen Parkplatz suchen und nicht versuchen, zum Quartier zu gelangen. Für 48 Stunden haben wir € 48 bezahlt für den Parkplatz.
Frühstück startet erst um 8 Uhr: das ist für uns zu spät.
Das neue Zimmer war sehr klein, kein Platz für beide Koffer. Das Waschbecken war winzig (wie waschen sich die Menschen das Gesicht?), die Klimaanlage über der Türe war sehr laut und hat zeitweise auf den Teppich getropft.

2026-08-08 • via Nuitee
E
Emily • solo_traveller • us
8
2026-08-07 • via Nuitee
M
Mikael • family_with_children • fi
8
2026-08-07 • via Nuitee
N
nicoletta • couple • it
10
2026-08-07 • via Nuitee
R
Reija • couple • fi
9
Historiaa henkivä viihtyisä hotelli.
Pros:

Viihtyisä huone, hyvä vuode, erinomainen aamiainen, palvelualtis henkilökunta.

Cons:

Kylpyhuoneessa oli amme, johon kiipeäminen ja kyykistyminen on ikäihmiselle hankalaa.

2026-08-05 • via Nuitee
P
Philip • solo_traveller • gb
10
2026-08-05 • via Nuitee
M
Michael • solo_traveller • us
9
Fantastic stay in Old Town
Pros:

The location was hard to beat - set in the heart of Old Town, you are literally in a historic location, but also minutes away from others like Raeapteek, the oldest phramacy in the world. Your distance to amazing restaurants and bars is unparalleled: Koyo Omakase is next door; Olde Hansa is a block over; Rataskaevu 16 is at the end of the block; Veino is around the corner - and just like that, you have celebrated a perfect weekend without even leaving the area. Rooms are interesting - the hotel staff will explain details, like the unique ceilings and layouts, but are very comfortable. Also even though Beer House is directly across the street, the city takes quiet hours seriously, and I never heard noise past 10 outside. the breakfast was fine, did the job, but with so many great options nearby you could skip it.

Cons:

The bathroom was weird - the toilet had its own space with a door, but the faucet and euro tub were technically in the main space, separated by a curtain, a walk from the toilet. It didn't detract from the experience, but was just odd and future guests should be aware there room could have a similar set up.

2026-08-05 • via Nuitee
S
Sahil • solo_traveller • es
9
2026-08-04 • via Nuitee
M
Märkli • solo_traveller • ch
9
2026-08-03 • via Nuitee
F
Freddy • family_with_children • se
10
2026-08-03 • via Nuitee
P
Pirita • couple • fi
9
2026-08-03 • via Nuitee
O
Ovidiu_fks • solo_traveller • ro
8
2026-08-02 • via Nuitee
G
Guenolee • solo_traveller • ch
8
Perfect location!
Pros:

Perfect location! Staff very friendly. Sauna is a plus

Cons:

None

2026-08-02 • via Nuitee
P
Paula • solo_traveller • fi
5
Parhaat päivänsä nähnyt hotelli
Pros:

Sänky oli hyvä ja huoneella rauhallinen sijainti.

Cons:

Huone kaipaisi päivitystä, laatu ei vastannut maksamaani hintaa. Suihkussa vaikeaa peseytyä kun vesi tulee korkealta katonrajasta eikä käsikahvaa ole ollenkaan. Parhaat päivänsä nähnyt suihkuverho liimautui kehoon ja silti koko vessan lattia kastui suihkun aikana. Ei lattiakuivainta. Ei ripustinkoukkua pyyhkeelle.
Aamupalan hinta-laatusuhde oli huono. Esimerkiksi mainostettiin useampaa laatua tuoretta leipää, mutta ainoastaan tummaa oli tarjolla.
Saunaosaston sai varata ilmaiseksi käyttöönsä, mutta siellä oli erittäin vastenmielinen haju, kosteusvaurio mahdollinen aiheuttaja.

2026-08-02 • via Nuitee
M
Mirco • couple • ch
9
2026-08-02 • via Nuitee
T
Tekinel • solo_traveller • tr
8
Pros:

Konumu çok güzeldi. Otel çalışanları yardımcı oldular.

Cons:

Odalar biraz küçüktü.

2026-08-02 • via Nuitee
E
Eva Katrine • solo_traveller • no
10
Pros:

Resepsjonisten som sjekket oss inn ga oss en mengde informasjon om hotellet og byen til tross for at det var travelt, og fulgte oss til rommet. Det satte vi pris på! Dette er et klassehotell i gamle, vernede bygninger, med gårdsrom med sittegrupper for gjestene. Rommet var stort og vakkert. Fantastisk beliggenhet noen skritt fra Rådhustorget. Anbefales!

2026-07-25 • via Nuitee
M
Margreet • couple • nl
10
Pros:

Perfecte locatie in het centrum.
Leuke kamer en een lekker ontbijt, met veel keuze.

2026-07-25 • via Nuitee
T
Thomas • solo_traveller • nl
9
Fijn verblijf op een super locatie
Pros:

Bij aankomst verliep het inchecken duidelijk en snel. De kamer was mooi gelegen aan een binnenhofje in het hotel. Ondanks een drukkere locatie in de gang hoorde je hier niets van op de kamer en was het volledig stil.
Het bed was groot en lag heerlijk. Op de schoonheid van de kamer is niks aan te merken.
De locatie is geweldig: met een paar stappen sta je op de centrale markt.

Cons:

Het was fijn geweest om ook een douchestang te hebben, zodat de douchekop niet vastgehouden hoeft te worden.

2026-07-25 • via Nuitee