Merchants House Hotel

Hotels
8.6 (1680 reviews)
Dunkri 4/6 , Tallinn , ee

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Ironing service
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Worn facilities
Limited amenities

Categories

Cleanliness
8.28
Some reviews mention that areas appeared worn and could benefit from some maintenance.
Service
9.05
Consistently described as friendly, helpful, and welcoming across multiple reviews.
Location
9.09
Hotel is praised for its central location, easy access to major attractions.
Room Quality
8.14
Rooms were generally described as comfortable, but some noted that they were older.
Amenities
8.47
Lack of spa facilities mentioned but overall amenities are satisfactory.
Value for Money
8.53
Good value considering location and service, although some amenities could improve.
Food and Beverage
8.58
Breakfast variety noted as slightly limited, but overall meals are satisfactory.
Overall Experience
8.65
Overall experience is positive with a strong emphasis on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:28

Property Description

Historic Charm in the Heart of Tallinn's Old Town

Prime Location: Nestled in the heart of Tallinn's Old Town, Merchants House Hotel offers a perfect blend of history and modern comfort. Just steps away from iconic landmarks like Raekoja Plats and St Mary’s Cathedral, the hotel provides easy access to the city's treasures.

Cozy Rooms with Modern Amenities: Whether you prefer a modern or historic room design, each accommodation is equipped with tea/coffee facilities, satellite TV, and a work desk. Unwind in the sauna, stay connected with free Wi-Fi, and indulge in a relaxing bathrobe and slippers.

Personalized Service and Culinary Delights: With a 24/7 reception, airport shuttle service, and massage treatments, guests are well taken care of. Start your day with a delicious breakfast buffet and explore the Estonian Design & Coffee Shop D6 for a cozy retreat.

Experience the charm of Tallinn at Merchants House Hotel - Book your stay now for an unforgettable getaway!

Important information:

Due to historical and UNESCO importance hotel does not have a elevator (elevator).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    People 6 years old and over stay for € 26 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1680 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.14
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
C
Christian • couple • no
8
2026-03-27 • via Nuitee
T
Tomas • family_with_children • fi
9
Pros:

Clean and cosey hotel. Very good breakfast. Location is perfect in the old city. Close to everything in Tallin.
Will be back again.

Cons:

A lot of stairs if you don't live on the first floor.

2026-03-25 • via Nuitee
J
Jaroslaw • couple • pl
10
Pros:

Lokalizacja, komfort,personel, śniadanie.

Cons:

Zimno na korytarzach i na śniadaniu.

2026-03-23 • via Nuitee
S
Sandra • solo_traveller • ch
10
Pros:

Hôtel en plein centre. Personnels très sympathiques, disponibles et professionnels. Donne de bons conseils pour les restaurants locaux.Bon petit-déjeuner bien garni. Chambres au calme et spacieuses. Un rapport qualité prix excellent. Le seul bémol, bien qu'accesoire, est la moquette de la chambre qui pourrait être nettoyée.

2026-03-22 • via Nuitee
S
Satu • solo_traveller • fi
10
Viihtyisä
Pros:

Herttainen ja avulias henkilökunta. Viihtyisä pienen hotellin ilmapiiri. Sijainti lähes Raatitorin vieressä.

2026-03-21 • via Nuitee
M
Merryn • solo_traveller • gb
10
2026-03-20 • via Nuitee
S
Stephen • solo_traveller • ch
9
Very relaxing and glad to have booked this hotel
Pros:

The hotel is located very central in the old town, simply perfect. They have kind of a standard breakfast buffet but in addition they would cook eggs for you, scrambled or sunny side up,... And those were delicious!

2026-03-15 • via Nuitee
H
Henrique • solo_traveller • br
10
2026-03-13 • via Nuitee
D
Dawn • solo_traveller • us
10
2026-03-05 • via Nuitee
A
Alisa • couple • fi
10
2026-03-05 • via Nuitee
E
Eleftheria • solo_traveller • de
9
2026-02-28 • via Nuitee
E
Elena • couple • ee
10
2026-02-25 • via Nuitee
M
Mark • couple • gb
8
Interesting midwinter break in a great city. We also maid a day trip to Helsinki.
Pros:

Central location in old town. Comfortable. Great breakfast. Very helpful reception staff.

Cons:

Not much.

2026-02-23 • via Nuitee
T
traceysF7684AK • Business
10
Don’t stay anywhere else in Talllin!
Pros:

I love this hotel. The first time I visited was about 15 years ago on business and had an amazing stay with a beautiful room. This has been my first chance to get back to Tallin and I wanted to stay here again so booked and told them I had stayed before. When I arrived I was greeted with an upgrade to the same room I had 15 years ago which is simply gorgeous! This made me so happy! Highly recommend this hotel, so much character and very friendly staff, clean and comfortable with a great location

2026-02-12 • via Tripadvisor
M
Mario • solo_traveller • at
9
2026-02-11 • via Nuitee
P
Paula • couple • gb
9
Pros:

Great location. Great hotel. Good breakfast. Good facilities

Cons:

Nothing

2026-02-10 • via Nuitee
M
Marco • solo_traveller • it
8
2026-02-08 • via Nuitee
J
Joanna • extended_group • gb
9
Pros:

Very helpful staff, excellent breakfast choices, perfect location for sightseeing/xmas market .

2026-01-31 • via Nuitee
E
Erika • family_with_children • se
9
2026-01-31 • via Nuitee
A
Asena • solo_traveller • tr
10
2026-01-29 • via Nuitee