Merchants House Hotel

Hotels
8.6 (1922 reviews)
Dunkri 4/6 , Tallinn , ee
+372 697 7500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Worn facilities
Limited amenities

Categories

Cleanliness
8.28
Some reviews mention that areas appeared worn and could benefit from some maintenance.
Service
9.05
Consistently described as friendly, helpful, and welcoming across multiple reviews.
Location
9.09
Hotel is praised for its central location, easy access to major attractions.
Room Quality
8.14
Rooms were generally described as comfortable, but some noted that they were older.
Amenities
8.47
Lack of spa facilities mentioned but overall amenities are satisfactory.
Value for Money
8.53
Good value considering location and service, although some amenities could improve.
Food and Beverage
8.58
Breakfast variety noted as slightly limited, but overall meals are satisfactory.
Overall Experience
8.65
Overall experience is positive with a strong emphasis on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:28

Property Description

Historic Charm in the Heart of Tallinn's Old Town

Prime Location: Nestled in the heart of Tallinn's Old Town, Merchants House Hotel offers a perfect blend of history and modern comfort. Just steps away from iconic landmarks like Raekoja Plats and St Mary’s Cathedral, the hotel provides easy access to the city's treasures.

Cozy Rooms with Modern Amenities: Whether you prefer a modern or historic room design, each accommodation is equipped with tea/coffee facilities, satellite TV, and a work desk. Unwind in the sauna, stay connected with free Wi-Fi, and indulge in a relaxing bathrobe and slippers.

Personalized Service and Culinary Delights: With a 24/7 reception, airport shuttle service, and massage treatments, guests are well taken care of. Start your day with a delicious breakfast buffet and explore the Estonian Design & Coffee Shop D6 for a cozy retreat.

Experience the charm of Tallinn at Merchants House Hotel - Book your stay now for an unforgettable getaway!

Important information:

Due to historical and UNESCO importance hotel does not have a elevator (elevator).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLL

Location

Guest Reviews

8.6
Based on 1922 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.14
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
L
LanChang • family_with_children • us
10
Incredible staff with excellent central location.
Pros:

Location and staff were the highlights. It was also neat to stay in such an old building, but it appears many of the buildings in Old Cities are quite old. The location led right to the main square. And yet, I didn't feel it was overly loud. The staff from the front desk to the kind girl working at the coffee shop were a delight to speak to. They were super helpful and polite. I don't know how they kept up with that energy working with tourists all day. I also realize now that we were given a super nice room, and I'd like to let the hotel staff know that we're grateful for that!

Cons:

I don't know if I have any real complaints that are the hotel's fault. I wish breakfast would've been cheaper, but everywhere is as expensive or more. Perhaps some of the carpeting and such look worn. But I'd prefer this to a hotel that updates frequently, since that's not good for the environment. Where it mattered, I feel that maintenance and upkeep were done.

2026-08-29 • via Nuitee
M
Marjory • couple • gb
8
2026-08-28 • via Nuitee
A
Alessandro • couple • it
10
2026-08-28 • via Nuitee
N
Normunds • solo_traveller • lv
8
2026-08-28 • via Nuitee
E
Elizabeth • couple • gb
8
2026-08-28 • via Nuitee
M
Melinda • solo_traveller • gb
9
Excellent location, huge bed but it really needs new carpet
Pros:

Excellent location! Staff are very friendly. My bed was huge.

Cons:

Carpet is quite worn and really needs a refresh. There was obviously no one above me for the first two nights I was there but the third night it felt like there was a baby elephant upstairs. Also, my room was a bit stuffy and I had to have the window open during the day.

2026-08-27 • via Nuitee
J
Jochen Josef • solo_traveller • de
10
2026-08-27 • via Nuitee
F
Francesca • couple • it
9
Posizione centralissima
Pros:

Il punto di forza assoluto di questa struttura è sicuramente la posizione: si trova a pochissimi metri dalla principale piazza medievale della città, davvero comodissima per visitare tutto a piedi. La stanza era essenziale, ma aveva comunque tutto ciò che serviva per un soggiorno confortevole. Molto apprezzata anche la possibilità di usufruire gratuitamente della spa, un servizio davvero comodo e che ha aggiunto valore al soggiorno.

2026-08-27 • via Nuitee
E
Emilio • couple • it
8
Pros:

Posizione. Camera.

Cons:

Manca l'ascensore

2026-08-27 • via Nuitee
A
Andreas • solo_traveller • de
9
Historisches Gebäude inmitten der Altstadt
Pros:

Die sehr zentrale - dennoch ruhige - Lage in unmittelbarer Nähe des Rathausmarkts. Der Charme der beiden historischen Gebäude, in denen sich das Hotel befindet.

Cons:

Nichts.

2026-08-26 • via Nuitee
T
Tamara • family_with_children • dk
8
2026-08-25 • via Nuitee
S
Stig • couple • dk
10
Fantastic!
Pros:

Service in the reception, breakfast, location and everything

2026-08-25 • via Nuitee
M
Marco • family_with_children • it
8
L'albergo è in ottima posizione e questo ha favorito la visita della città vecchia di Tallinn.
Cons:

Il bagno e il WC non erano in linea con lo standard internazionale

2026-08-25 • via Nuitee
Ádám • solo_traveller • hu
8
Excellent location, friendly staff and superb breakfasts, with a few room details in need of refreshing.
Pros:

The staff were very friendly, helpful and welcoming. The hotel has an excellent location, just a few steps from the main square, and the breakfast was outstanding, with a wide and varied selection.

Cons:

The medieval-inspired style was not entirely to my personal taste, although I understand that it suits the character of a historic hotel in Tallinn’s Old Town. More practically, there was very little shelf space, especially in the bathroom. The carpet looked rather worn and gave the room a less fresh feel, although this did not seem to be a housekeeping issue. The furnishings were also somewhat basic, and there was some chipped paint on the wall.

2026-08-25 • via Nuitee
E
Emilia • family_with_children • fi
8
2026-08-25 • via Nuitee
R
Rinne • couple • fi
7
Pros:

Aamiainen oli hyvä, henkilökunta oli mukavaa. Sijainti loistava.

Cons:

Sängyn patja oli kelvoton, u-muotoinen. Huoneen sisustus suoraan 60-luvulta.

2026-08-24 • via Nuitee
E
elena • couple • it
9
una mini casa accogliente in pieno centro
Pros:

molto bello, piccolino ma confortevole. Arredato con gusto. Posizione eccezionale. Ottima pulizia.

Cons:

In bagno c'era cattivo odore dagli scarichi. Dotazione spartana in cucina, consiglio tazzine per caffè e uno strofinaccio per asciugare le stoviglie.

2026-08-24 • via Nuitee
G
Georg • solo_traveller • at
9
2026-08-24 • via Nuitee
C
Christoph • couple • de
3
Pros:

Lage im Zentrum. Personal gibt sich z.T. Mühe

Cons:

Zimmer abgewohnt, Bad-Installationen z.T. Kaputt, Safe geht nicht, Bett unbequem, Zimmertür nur mit Kraftaufwand zu öffnen. Kurzum: mein Eindruck ist, hier versucht der Betreiber mit einem Minimum an Wartung Geld zu machen

2026-08-23 • via Nuitee
P
Palladino • solo_traveller • it
8
Pros:

Lo staff, la posizione, il letto

Cons:

Il bagno è molto piccolo e sacrificato. . Minuscolo lavandino di fianco alla doccia, la quale aveva solo una corta tendina per cui inondi il bagno

2026-08-21 • via Nuitee