Merchants House Hotel

Hotels
8.6 (1922 reviews)
Dunkri 4/6 , Tallinn , EE
+372 697 7500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Worn facilities
Limited amenities

Categories

Cleanliness
8.28
Some reviews mention that areas appeared worn and could benefit from some maintenance.
Service
9.05
Consistently described as friendly, helpful, and welcoming across multiple reviews.
Location
9.09
Hotel is praised for its central location, easy access to major attractions.
Room Quality
8.14
Rooms were generally described as comfortable, but some noted that they were older.
Amenities
8.47
Lack of spa facilities mentioned but overall amenities are satisfactory.
Value for Money
8.53
Good value considering location and service, although some amenities could improve.
Food and Beverage
8.58
Breakfast variety noted as slightly limited, but overall meals are satisfactory.
Overall Experience
8.65
Overall experience is positive with a strong emphasis on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:28

Property Description

Historic Charm in the Heart of Tallinn's Old Town

Prime Location: Nestled in the heart of Tallinn's Old Town, Merchants House Hotel offers a perfect blend of history and modern comfort. Just steps away from iconic landmarks like Raekoja Plats and St Mary’s Cathedral, the hotel provides easy access to the city's treasures.

Cozy Rooms with Modern Amenities: Whether you prefer a modern or historic room design, each accommodation is equipped with tea/coffee facilities, satellite TV, and a work desk. Unwind in the sauna, stay connected with free Wi-Fi, and indulge in a relaxing bathrobe and slippers.

Personalized Service and Culinary Delights: With a 24/7 reception, airport shuttle service, and massage treatments, guests are well taken care of. Start your day with a delicious breakfast buffet and explore the Estonian Design & Coffee Shop D6 for a cozy retreat.

Experience the charm of Tallinn at Merchants House Hotel - Book your stay now for an unforgettable getaway!

Important information:

Due to historical and UNESCO importance hotel does not have a elevator (elevator).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLL

Location

Guest Reviews

8.6
Based on 1922 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.14
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
D
David • couple • gb
8
Overall very good
Pros:

Very friendly, efficient staff. Great location.

Cons:

Shower was a big problem

2026-09-19 • via Nuitee
R
Regine • couple • de
4
Pros:

Die Lage ist sehr gut, mitten in der Stadt. Zimmer nach hinten war ruhig

Cons:

Die Einrichtung ist sehr abgewohnt und lieblos. Schrecklicher uralter Teppichboden. Durchgesessener Stuhl.

2026-09-19 • via Nuitee
M
Monika • family_with_children • de
6
Pros:

Wenn man nicht an einem WE dort übernachtet, ist die Lage gut.

Cons:

Unser Zimmer lag vis-a-vis eines Beer-Houses mit Live Music am WE, so dass es selbst bei geschlossenem Fenster extrem laut war. Das Zimmer war klein, die Ausstattung war schon sehr in die Jahre gekommen und der Teppichboden im Zimmer roch muffig.

2026-09-19 • via Nuitee
Z
Zerars • solo_traveller • lv
1
Cons:

Everything was bad , and i was obliged to change the hotel and not sleep in it. The smell in the rooms was so bad

2026-09-18 • via Nuitee
P
Penelope • couple • gb
7
Pros:

Staff. Breakfast.

Cons:

Furniture rather old. No lift. Poor quality towels

2026-09-16 • via Nuitee
M
María Antònia • couple • es
9
Hotel fantàstic, ben situat.
Pros:

La ubicació, en ple centre, espectacular. I m'ha agradat allotjar-me a un edifici amb història, però reformat amb molt gust. El personal ha estat molt amable i atent i l'esmorzar era molt bo i complet.

2026-09-15 • via Nuitee
J
Jörg • solo_traveller • de
7
2026-09-15 • via Nuitee
S
Såtendal • extended_group • no
9
Pros:

Hyggelig betjening perfekt beliggenhet

2026-09-14 • via Nuitee
M
Martina • couple • it
10
Pros:

Posizione fantastica per visitare la città, super centrale. A 1 minuti a piedi neanche dalla piazza del Municipio.
La camera era pulitissima e fornita di qualsiasi comfort.
Il letto comodissimo.
La proprietaria davvero gentilissima, ci ha dato tantissimi consigli sui posti da non perdere.
Colazione ricca e variegata, con possibilità di ordinare alcune pietanze e riceverle calde fatte al momento.

2026-09-13 • via Nuitee
M
Matyas • solo_traveller • cz
10
2026-09-11 • via Nuitee
J
Josselin • solo_traveller • fr
7
3 nuis au cœur de Tallinn
Pros:

Hôtel au cœur de Tallinn à deux pas de la place centrale de l'hôtel de ville. Personnel agréable. Petit déj correct.

Cons:

Ma chambre était située à l'arrière de l'hôtel, le confort était là mais sans plus. La salle de bain pas pratique du tout avec la baignoire sans rideau de protection, une galère. Peu de meuble pour poser ses affaires. Un bruit constant de ventilation était présent (pas forcément venant directement de l'hôtel).

2026-09-10 • via Nuitee
D
Doris • solo_traveller • at
9
Gemütlicher Aufenthalt für Streifzüge in und um Tallinn.
Pros:

Die Lage mitten in der Altstadt ist großartig. Das Frühstücksangebot ist reichhaltig und lecker.

2026-09-10 • via Nuitee
S
Simon • couple • gb
9
Pros:

We didn't have a very large room but it was perfectly adequate for our stay. The hotel is right in the centre of Old Tallinn and a perfect start for any exploration. Only had one breakfast there but it was excellent.

2026-09-09 • via Nuitee
K
Kerttu • solo_traveller • ch
10
A very nice stay, would gladly revisit!
Pros:

The room was beautiful, old house's rock walls were left to be admired. The location was excellent, in the Old Town, next to many interesting attractions. The staff was super friendly and helpful too!

Cons:

The room was lovely but not super practical: there were high stairs inside of the room to get from the main space to the bathroom. Definitely not for one with weak knees, let alone other impairments. But quite probably they would have given me another, easier room if I did have impairments.

2026-09-07 • via Nuitee
T
Tracey • solo_traveller • gb
10
Great location and cool room with friendly staff
Pros:

Lovely room with a beautiful bath! Always so friendly

Cons:

Nothing!

2026-09-03 • via Nuitee
F
Francesco • solo_traveller • it
4
Avrei cambiato volentieri albergo se non avessi pagato in anticipo
Pros:

La posizione era fantastica!!

Cons:

Undici gradini per raggiungere la mia stanza… in un cortile su cui tutte le camere credo affacciassero. Diciotto gradini per la sala colazione. Queste cose andrebbero segnalate Credo che siano fondamentali. Nel bagno una gran bella vasca ma senza un tappetino di gomme per evitare di scivolare!! Alla mia richiesta di questo mi è stato dato un secondo tappetino di stoffa per i piedi!!! Spero che abbiano una ottima assicurazione perché è facile farsi male in quel modo.Io credo che non si possa considerare albergo a quattro stelle ma un B&B. Quando sono arrivato … con le mie valige ci sono passata davanti senza accorgermi che li c’era un albergo.Colazione modesta… prevalentemente salata ma le girelle e cornetti erano di pessima qualità. Anche esternamente non sembra di entrare in un albergo… Poi nessun auto può arrivare lì davanti… quindi 20-30 metri da fare con valigie a piedi e con la pioggia è stato un disastro! Possibile non dire prima questi possibili disagi? Io non ci ritornerei mai più e sconsiglio a chiunque di andare.

2026-09-01 • via Nuitee
C
Carsten • couple • de
7
Ok, wir würden das nächste Mal was anderes probieren.
Pros:

Es liegt sehr zentral und ist individuell

Cons:

Die Ausstattung ist teilweise in die Jahre gekommen, z.B. 37 cm Fernseher im 3:4 Format, mit Tape geflickte Lampenstromkabel. Unser Bad lag 5 Stufen im Keller und hatte nur eine Badewanne ohne Duschvorhang, individuell aber unpraktisch.

2026-08-30 • via Nuitee
L
LanChang • family_with_children • us
10
Incredible staff with excellent central location.
Pros:

Location and staff were the highlights. It was also neat to stay in such an old building, but it appears many of the buildings in Old Cities are quite old. The location led right to the main square. And yet, I didn't feel it was overly loud. The staff from the front desk to the kind girl working at the coffee shop were a delight to speak to. They were super helpful and polite. I don't know how they kept up with that energy working with tourists all day. I also realize now that we were given a super nice room, and I'd like to let the hotel staff know that we're grateful for that!

Cons:

I don't know if I have any real complaints that are the hotel's fault. I wish breakfast would've been cheaper, but everywhere is as expensive or more. Perhaps some of the carpeting and such look worn. But I'd prefer this to a hotel that updates frequently, since that's not good for the environment. Where it mattered, I feel that maintenance and upkeep were done.

2026-08-29 • via Nuitee
A
Alessandro • couple • it
10
2026-08-28 • via Nuitee
E
Elizabeth • couple • gb
8
2026-08-28 • via Nuitee