Merchants House Hotel

Hotels
8.6 (1808 reviews)
Dunkri 4/6 , Tallinn , ee

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Worn facilities
Limited amenities

Categories

Cleanliness
8.28
Some reviews mention that areas appeared worn and could benefit from some maintenance.
Service
9.05
Consistently described as friendly, helpful, and welcoming across multiple reviews.
Location
9.09
Hotel is praised for its central location, easy access to major attractions.
Room Quality
8.14
Rooms were generally described as comfortable, but some noted that they were older.
Amenities
8.47
Lack of spa facilities mentioned but overall amenities are satisfactory.
Value for Money
8.53
Good value considering location and service, although some amenities could improve.
Food and Beverage
8.58
Breakfast variety noted as slightly limited, but overall meals are satisfactory.
Overall Experience
8.65
Overall experience is positive with a strong emphasis on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:28

Property Description

Historic Charm in the Heart of Tallinn's Old Town

Prime Location: Nestled in the heart of Tallinn's Old Town, Merchants House Hotel offers a perfect blend of history and modern comfort. Just steps away from iconic landmarks like Raekoja Plats and St Mary’s Cathedral, the hotel provides easy access to the city's treasures.

Cozy Rooms with Modern Amenities: Whether you prefer a modern or historic room design, each accommodation is equipped with tea/coffee facilities, satellite TV, and a work desk. Unwind in the sauna, stay connected with free Wi-Fi, and indulge in a relaxing bathrobe and slippers.

Personalized Service and Culinary Delights: With a 24/7 reception, airport shuttle service, and massage treatments, guests are well taken care of. Start your day with a delicious breakfast buffet and explore the Estonian Design & Coffee Shop D6 for a cozy retreat.

Experience the charm of Tallinn at Merchants House Hotel - Book your stay now for an unforgettable getaway!

Important information:

Due to historical and UNESCO importance hotel does not have a elevator (elevator).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    People 6 years old and over stay for € 26 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1808 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.14
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
M
Mira • solo_traveller • fi
10
Pros:

Hotelli oli kaunis ja sijainti loistava. Henkilökunta todella ystävällistä ja auttavaista. Rauhallinen ja hiljainen hotelli. Huone oli iso! Plussaa myös ilmanlämpöpumpusta.

Cons:

Kylpyhuoneeseen olin kaivannut pyyhkedn kuivaukseen tilaa. Lattiaa ei myöskään saanut vedettyä kuivaksi suihkun jälkeen. Mutta nämä olivat pieniä puutteita muutoin niin hyvässä hotellissa!

2026-07-18 • via Nuitee
S
Sara • couple • us
9
Cozy room within a stones throw of the entire old city.
Pros:

The most ideal location. Incredibly easy to access the old city and walk around. The hotel was very accomodating in holding our bags until our evening flight.

2026-07-18 • via Nuitee
P
Peter • couple • gb
10
Comfortable, well furnished, friendly, quiet and helpful hotel near to all Old Town sights
Pros:

Excellent location off the central square. Very convenient for everything in the Old Town. Modern well fitted room with very comfortable bed and despite location near the main square - still quiet. Breakfast was truly excellent with choice of cooked, buffet style, with specially made porridge. Staff always helpful polite and friendly producing a city map and going through various suggestions to visit on arrival. Highly recommended.

2026-07-18 • via Nuitee
P
Puro • solo_traveller • fi
9
2026-07-18 • via Nuitee
D
Doreen • couple • de
8
2026-07-18 • via Nuitee
G
Guillaume • couple • fr
8
Pros:

Central
Équipement

2026-07-17 • via Nuitee
H
Hedblom • solo_traveller • se
9
Pros:

Staff was fantastic and professiona, but no-nonsense. The yard is a hidden gem.

Cons:

Stayed in a room with stairs to the toilet which for old town is very acceptable.

2026-07-17 • via Nuitee
S
Sofia • solo_traveller • fi
7
Cons:

Huoneessa ei ollut ilmastointia, eikä ilma kiertänyt ollenkaan auringon paistaessa suoraan ikkunoista sisälle.

2026-07-16 • via Nuitee
H
Hanna • solo_traveller • fi
10
Pros:

Прекрасный отель! Чисто, уютно! Постельное белье белоснежное ,матрас удобный, удалось выспаться! Персонал очень вежливый и отзывчивый! Расположение идеальное, всё в шаговой доступности! Необходимое всё в номере есть: халат, полотенце,фен,кофе, косметика в ванной, сейф ,wi fi. Спасибо!!

Cons:

Ступенька которая казалась вот вот сломается

2026-07-16 • via Nuitee
E
ESPI-SUAY • solo_traveller • fr
7
2026-07-15 • via Nuitee
M
Milla • solo_traveller • fi
9
2026-07-15 • via Nuitee
A
Anita Linnéa Elisabeth • couple • se
8
2026-07-15 • via Nuitee
T
Tanja • solo_traveller • fi
8
Pros:

Ystävällinen ja avulias henkilökunta. Huippu sijainti. Huone oli siisti ja tilava ja hyvä vuode nukkua. Hyvä aamiainen. Pieni rauhallinen hotelli vanhan kaupungin ytimessä.

2026-07-14 • via Nuitee
J
Jarmo • solo_traveller • fi
10
2026-07-14 • via Nuitee
A
Abdulla • family_with_children • ae
10
Exceptional service from all the staffs , comfortable and clean with sauna and location in the heart of old town with am
Pros:

The exceptional and excellent team of the hotel
They were all great and went beyond to assist and help with everything about the town .the room was cozy and special very comfortable with a sauna in the room . The location so perfect in the heart of old town .

Cons:

Every thing was more than wonderful

2026-07-13 • via Nuitee
A
Alex • extended_group • ch
10
2026-07-13 • via Nuitee
S
Souleymane • solo_traveller • fr
10
Pros:

Tous

Cons:

Tous

2026-07-13 • via Nuitee
K
koivisto • solo_traveller • fi
10
Pros:

Henkilökunta oli avuliasta, ja sain paljon hyviä vinkkejä toimia lähistöllä. Sijainti oli loistava ja huone huokui historiaa kuten toivoin. Saimme sellaisen loman joka jäi mieleen 🤍

2026-07-13 • via Nuitee
L
Lindsay • couple • au
10
Exceptional
Pros:

Brilliant location. Lovely people. Great à la carte breakfast. Very comfortable bed!!

2026-07-13 • via Nuitee
J
Jarmo • couple • fi
10
Suosittelen!
2026-07-13 • via Nuitee