Merchants House Hotel

Hotels
8.6 (1663 reviews)
Dunkri 4/6 , Tallinn , ee

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Ironing service
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Worn facilities
Limited amenities

Categories

Cleanliness
8.28
Some reviews mention that areas appeared worn and could benefit from some maintenance.
Service
9.05
Consistently described as friendly, helpful, and welcoming across multiple reviews.
Location
9.09
Hotel is praised for its central location, easy access to major attractions.
Room Quality
8.14
Rooms were generally described as comfortable, but some noted that they were older.
Amenities
8.47
Lack of spa facilities mentioned but overall amenities are satisfactory.
Value for Money
8.53
Good value considering location and service, although some amenities could improve.
Food and Beverage
8.58
Breakfast variety noted as slightly limited, but overall meals are satisfactory.
Overall Experience
8.65
Overall experience is positive with a strong emphasis on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:28

Property Description

Historic Charm in the Heart of Tallinn's Old Town

Prime Location: Nestled in the heart of Tallinn's Old Town, Merchants House Hotel offers a perfect blend of history and modern comfort. Just steps away from iconic landmarks like Raekoja Plats and St Mary’s Cathedral, the hotel provides easy access to the city's treasures.

Cozy Rooms with Modern Amenities: Whether you prefer a modern or historic room design, each accommodation is equipped with tea/coffee facilities, satellite TV, and a work desk. Unwind in the sauna, stay connected with free Wi-Fi, and indulge in a relaxing bathrobe and slippers.

Personalized Service and Culinary Delights: With a 24/7 reception, airport shuttle service, and massage treatments, guests are well taken care of. Start your day with a delicious breakfast buffet and explore the Estonian Design & Coffee Shop D6 for a cozy retreat.

Experience the charm of Tallinn at Merchants House Hotel - Book your stay now for an unforgettable getaway!

Important information:

Due to historical and UNESCO importance hotel does not have a elevator (elevator).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    People 6 years old and over stay for € 26 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1663 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.14
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
M
Mario • solo_traveller • at
9
2026-02-11 • via Nuitee
P
Paula • couple • gb
9
Pros:

Great location. Great hotel. Good breakfast. Good facilities

Cons:

Nothing

2026-02-10 • via Nuitee
M
Marco • solo_traveller • it
8
2026-02-08 • via Nuitee
J
Joanna • extended_group • gb
9
Pros:

Very helpful staff, excellent breakfast choices, perfect location for sightseeing/xmas market .

2026-01-31 • via Nuitee
E
Erika • family_with_children • se
9
2026-01-31 • via Nuitee
A
Asena • solo_traveller • tr
10
2026-01-29 • via Nuitee
J
Jan • couple • nl
8
Pros:

Geweldige locatie, vriendelijk personeel en een goed ontbijt! De 1e dag waren we later aan het ontbijt en konden we helaas geen gebruik meer maken van de warme opties. Het was best koud buiten, maar de kamer was heerlijk warm. Ook de privé te boeken sauna was erg lekker. Helaas geen (werkende) klok aanwezig, dus nogal lastig in te schatten of je uurtje er al op zit.......

Cons:

Niets, prima hotel. Het ligt in een voetgangersgebied, dus het laatste stukje van en naar de taxi moet je lopen.

2026-01-28 • via Nuitee
M
Marianna • couple • it
10
2026-01-28 • via Nuitee
S
susan • couple • gb
10
Amazing hotel. Fantastic location.
Pros:

It’s very clean. Fantastic location. The room was amazing. The staff were extremely friendly and very helpful.

Cons:

Nothing.

2026-01-26 • via Nuitee
A
Anthony • solo_traveller • gb
10
2026-01-26 • via Nuitee
J
Jacqueline • couple • gb
10
Weekend in Old Town
Pros:

Absolutely fantastic property, clean, comfortable and perfectly located in the middle of the old town. The staff were friendly and helpful, particularly at check in. We made use of the sauna every day as well which was a lovely extra perk.

2026-01-26 • via Nuitee
J
Juha • couple • fi
7
2026-01-25 • via Nuitee
M
Monika • couple • pl
10
Pobyt uważam za bardzo udany.
Pros:

Bardzo przyjazny personel, rewelacyjna lokalizacja.

2026-01-22 • via Nuitee
M
María José • couple • es
10
Perfecto
Pros:

Gran ubicación, habitación grande, limpia, y personal muy amable. Muy recomendable

Cons:

Todo bien

2026-01-20 • via Nuitee
B
Brian • solo_traveller • gb
7
2026-01-20 • via Nuitee
A
Anna-Leena • extended_group • fi
9
Erinomaisella paikalla oleva miellyttävä hotelli.
Pros:

Sijainti on loistava. Hotelli on erittäin viihtyisä ja henkilökunta miellyttävä ja avulias. Meillä oli mahdollisuus saunoa. Huone sijaitsi sisäpihan puolella ja oli hiljainen.

Cons:

Huoneen kokolattiamatto oli epäsiisti ja hieman likainen.

2026-01-19 • via Nuitee
E
Erika • extended_group • lt
10
2026-01-19 • via Nuitee
S
Sylvia • solo_traveller • be
10
Pros:

very cute. loved it

2026-01-19 • via Nuitee
M
Marjut • solo_traveller • fi
9
Kelloni jäi, sinne ja saan sen takaisin. Se on hienoa!
Pros:

Maukas

2026-01-19 • via Nuitee
L
Lyn • couple • gb
8
Pleasant hotel in central location perhaps in need of a little updating
Pros:

Spacious room. Pleasant breakfast room with very good breakfast

Cons:

A little tired. And the courtyard could have been furnished or made into a pleasant destination. Only a bath with handheld shower which was hard to use without drenching the bathroom

2026-01-19 • via Nuitee