Merchants House Hotel

Hotels
8.6 (1782 reviews)
Dunkri 4/6 , Tallinn , ee

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Worn facilities
Limited amenities

Categories

Cleanliness
8.28
Some reviews mention that areas appeared worn and could benefit from some maintenance.
Service
9.05
Consistently described as friendly, helpful, and welcoming across multiple reviews.
Location
9.09
Hotel is praised for its central location, easy access to major attractions.
Room Quality
8.14
Rooms were generally described as comfortable, but some noted that they were older.
Amenities
8.47
Lack of spa facilities mentioned but overall amenities are satisfactory.
Value for Money
8.53
Good value considering location and service, although some amenities could improve.
Food and Beverage
8.58
Breakfast variety noted as slightly limited, but overall meals are satisfactory.
Overall Experience
8.65
Overall experience is positive with a strong emphasis on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:28

Property Description

Historic Charm in the Heart of Tallinn's Old Town

Prime Location: Nestled in the heart of Tallinn's Old Town, Merchants House Hotel offers a perfect blend of history and modern comfort. Just steps away from iconic landmarks like Raekoja Plats and St Mary’s Cathedral, the hotel provides easy access to the city's treasures.

Cozy Rooms with Modern Amenities: Whether you prefer a modern or historic room design, each accommodation is equipped with tea/coffee facilities, satellite TV, and a work desk. Unwind in the sauna, stay connected with free Wi-Fi, and indulge in a relaxing bathrobe and slippers.

Personalized Service and Culinary Delights: With a 24/7 reception, airport shuttle service, and massage treatments, guests are well taken care of. Start your day with a delicious breakfast buffet and explore the Estonian Design & Coffee Shop D6 for a cozy retreat.

Experience the charm of Tallinn at Merchants House Hotel - Book your stay now for an unforgettable getaway!

Important information:

Due to historical and UNESCO importance hotel does not have a elevator (elevator).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    People 6 years old and over stay for € 26 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1782 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.14
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
D
David solo_traveller gb
9
Excellent historic hotel in the heart of beautiful Tallinn
Pros:

Very friendly helpful staff, gave me lots of ideas of places to visit and restaurants. Also helped with luggage.
Excellent breakfasts with hot dishes cooked to order.
Superb location near Town Hall Square.
Good value.

Cons:

As an old historic building it has lots of stairs.

2026-06-26 via Nuitee
A
Amanda solo_traveller us
10
Pros:

Perfect location just minutes from the town square. My room was right by the historic merchant's mural on the wooden ceiling which was a great way to start my visit in Tallinn. Staff was incredibly helpful and had great suggestions.

2026-06-25 via Nuitee
L
Lia couple au
7
Great location, fabulous staff, beautiful city to visit.
Pros:

Location was great and staff were very helpful.
Big room and breakfast was good.

Cons:

The room was too warm and no aircon, but it was an old building, too many stairs we were not expecting (no lift), the rooms were ‘tired’ in need of an upgrade

2026-06-24 via Nuitee
B
Beatrix couple de
9
Pros:

Die Lage ist fantastisch, die Ruhe ebenfalls, ein herrlicher Innenhof. Die Mitarbeiterinnen und Mitarbeiter ein Traum. Das Frühstück fanden wir gigantisch! Alle Eierspeisen die wir uns wünschen könnten! Wann in Talinn immer wieder!

2026-06-24 via Nuitee
T
Takahiko solo_traveller jp
9
2026-06-22 via Nuitee
D
Dietmar couple de
8
2026-06-22 via Nuitee
A
Ann-Katrin extended_group se
10
Se ovan
Pros:

Mysigt, personligt. Bästa läget man kan få. Fantastisk frukost. Vi kommer tillbaka!

2026-06-22 via Nuitee
K
Karin solo_traveller at
10
Pros:

Die zentrale Lage. Architektur des Mittelalters. Es ist ein Erlebnis nur durch die Gänge des Hotels zu gehen (Deckenholzfresko). Das ausgezeichnete Frühstück. Die Sauna. Freundliches Personal.

Cons:

Das Fehlen eines Duschvorhanges.

2026-06-21 via Nuitee
W
Walter couple it
7
Pros:

Hotel in pieno centro di Tallinn
Lo staff è gentilissimo è sempre disponibile
Le stanze sono ampie e dotate di tutto il necessario

Cons:

L’arredamento e’ un po’ datato

2026-06-21 via Nuitee
A
Alessia couple it
7
Hotel ottimo per chi vuole visitare la città vecchia
Pros:

Posizione centralissima, in un palazzo storico.

Cons:

Le tende non erano oscuranti, l’abbiamo segnalato alla struttura e ci hanno assicurato che avrebbero provveduto.
Il bagno è datato: il rubinetto si muove, la doccia con la tenda, la tavoletta di plastica, porta scorrevole danneggiata.
TV piccola e non funzionante, anche se in una città come Tallinn la tv è l’ultimo dei problemi!

2026-06-20 via Nuitee
M
Megan solo_traveller au
10
Pros:

Fantastic location in the middle of everything. The rooms we had were wonderful onto a central courtyard. They were large with comfortable interiors. All the staff were delightful and could not do enough for you. We had a perfect stay.

Cons:

Nothing to report

2026-06-19 via Nuitee
S
Sui solo_traveller au
9
great location, friendly staff with a surprise sauna!
Pros:

The location is great, about 100 meters to the old town square. The room is clean and comfortable. The staff are very helpful and friendly. The free use of the sauna room was a nice surprise for me.

Cons:

The door of the initial room was jammed badly due to the wet weather. After one night, they were able to change me to another room.

2026-06-19 via Nuitee
K
Kamilla solo_traveller de
8
Originelle Location mit gastfreundlicher Leitung
Pros:

Zentrale Lage in der Stadt, außergewöhnliche Zimmer und Einrichtung, sehr zuvorkommender Empfang, launige Einführung in die Sehenswürdigkeiten von Tallinn (to see and no need to see ;-)), tolles Frühstück - vor allem die warm zubereiteten Eiergerichte - und noch mal ganz herzlichen Dank für das Upgrade auf die Presidential Suite!!

Cons:

Badausstattung: es fehlte eine Ablage für Kleider und Handtuchhalter, Spiegel & Föhnsteckdose waren etwas weit voneinander entfernt.
Fernseher in einem Schlafzimmer war defekt, Hinweis wurde bedauernd aufgenommen, kein Austauschangebot.

2026-06-18 via Nuitee
G
Graham couple gb
6
Great central location, nice hotel
Pros:

Great central location and friendly staff
Bed was comfortable and bathroom beautifully clean and newly renovated. Good value for money. Authentic old town hotel.

Cons:

Found the room was very hot and poorly ventilated. Outside courtyard run down and needs a face lift.

2026-06-16 via Nuitee
A
Andrius solo_traveller lt
9
2026-06-16 via Nuitee
F
Famke solo_traveller nl
9
2026-06-16 via Nuitee
J
Jukka solo_traveller fi
8
2026-06-15 via Nuitee
L
Libov extended_group ee
9
2026-06-14 via Nuitee
P
Peter solo_traveller de
5
2026-06-14 via Nuitee
P
Priit solo_traveller ee
10
2026-06-14 via Nuitee