Hampton Inn & Suites Phoenix-Surprise

Hotels
•
Hampton Inn
9.1 (463 reviews)
14783 West Grand Avenue , Surprise , us
+1 623-537-9122

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained property
Friendly staff
Cons:
Inconsistent breakfast quality
Noise from other guests

Categories

Cleanliness
9.35
Many reviews highlighted cleanliness positively, although a few mentioned issues.
Service
9.85
The staff received consistent praise for their friendliness and helpfulness.
Location
9.35
Guests frequently noted the location's convenience to amenities and attractions.
Room Quality
8.85
Generally good feedback, but some guests noted issues with room cleanliness and comfort.
Amenities
8.85
Positive remarks about amenities, but feedback suggests potential for improvement.
Value for Money
8.85
Perceived as reasonable, though opinions on breakfast quality varied.
Food and Beverage
8.35
Breakfast received mixed reviews, with suggestions for improvement.
Overall Experience
9.35
Overall positive experiences reported by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:37

Property Description

Luxurious Amenities
Experience comfort and convenience at Hampton Inn & Suites Phoenix-Surprise with an outdoor pool, fitness centre, and free WiFi. Start your day right with a complimentary breakfast and enjoy the modern amenities in each air-conditioned room.

Business & Leisure Facilities
Whether you're traveling for work or leisure, our hotel has you covered. Take advantage of the business centre for your professional needs and unwind at the fitness centre after a long day. The 24-hour front desk ensures your requests are met promptly.

Nearby Attractions
Explore the area with ease as we are just a short drive from the University of Phoenix Stadium and Wildlife World Zoo. With Phoenix Sky Harbor International Airport in close proximity, your travels are made simple. Book your stay now for a memorable experience at Hampton Inn & Suites Phoenix-Surprise.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 463 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.35
J
Janet • couple • us
10
2026-07-16 • via Nuitee
J
Joshua • couple • us
10
2026-07-14 • via Nuitee
K
Karen M • solo_traveller • us
10
Pros:

This Hampton Inn was clean and really nice. The staff was great and professional. The breakfast was great and met my dietary needs.

Cons:

Nothing.

2026-07-01 • via Nuitee
V
VViviana • solo_traveller • hu
10
Pros:

A legkedvesebb recepciósok akikkel találkoztam! Köszönjük a kedvességet! Bőséges reggeli.

Cons:

Nincs ilyen

2026-06-29 • via Nuitee
V
Valerie • solo_traveller • us
10
Great Hotel and accommodations.
Pros:

Breakfast was very good and fresh. The breakfast staff was attentive and helpful. Room was comfortable and the shower head was great. Desk staff was friendly and helpful also. Really liked the fresh water feature to refill water bottles. Nice stay !

Cons:

Nothing.

2026-06-18 • via Nuitee
R
Rebecca • couple • us
10
2026-06-17 • via Nuitee
C
Corinne • solo_traveller • us
9
2026-06-16 • via Nuitee
M
Miriam • couple • us
7
In general was ok , i was expecting more in relation with the amount of money that i paid.
Pros:

Location

Cons:

Breakfast was poor quality

2026-06-15 • via Nuitee
B
Barry • family_with_children • us
10
awesome
Pros:

Great location for my travel to and from work. Staff was friendly and helpful.

Cons:

The beds could be a little softer.

2026-06-15 • via Nuitee
L
Lacey • couple • us
10
2026-06-14 • via Nuitee
J
Joyce • couple • us
10
2026-06-06 • via Nuitee
W
Winona • couple • us
7
2026-06-06 • via Nuitee
• solo_traveller • us
9
Pros:

Location

Cons:

Street noise on the 3rd floor.

2026-06-02 • via Nuitee
D
Darrell • couple • us
10
restful stay
Pros:

excellent breakfast
friendly staff

Cons:

nothing

2026-05-29 • via Nuitee
B
brad • extended_group • us
9
2026-05-26 • via Nuitee
M
Maite • couple • us
8
2026-05-25 • via Nuitee
S
Sandra • couple • us
10
Pros:

Location, clean, friendly staff

2026-05-18 • via Nuitee
J
John • couple • us
10
Clean rooms great staff good breakfast
Pros:

We've been here a few times so this is our go-to place when we go to phoenix/suncity.
The breakfast is just right so don't make any changes that take things away.

2026-05-15 • via Nuitee
S
Sebastiaan • solo_traveller • nl
8
Pros:

Even though the hotel is near the highway, it is very quiet. The complementary breakfast was very nice and substantial.

2026-05-10 • via Nuitee
J
Jeff • extended_group • us
9
Pros:

Great staff, clean and comfortable beds.
Good cookies..

2026-04-30 • via Nuitee