Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean rooms
Cons:
Room quality issues
Minor cleanliness concerns

Categories

Cleanliness
7.83
Clean and well-kept, though some comments suggest minor issues.
Service
8.3
Staff were friendly and attentive, providing good service.
Location
8.84
Convenient access to public transport and attractions.
Room Quality
7.29
Rooms are clean but some felt dated and uncomfortable.
Amenities
7.82
Satisfactory amenities, though some were outdated.
Value for Money
8.28
Good value given the location and services.
Food and Beverage
7.83
Breakfast had variety and quality, though additional amenities desired.
Overall Experience
7.8
Generally satisfying stay with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:44

Property Description

Stylish Accommodations

The air-conditioned rooms at ANA Crowne Plaza Kobe feature a crisp modern style with bright whites and dark contrasts. Guests can enjoy the comfort of a fridge, a minibar, and a flat-screen satellite TV in each room.

Dining with a View

With 8 dining options to choose from, guests at ANA Crowne Plaza can indulge in delicious meals while enjoying stunning views of Kobe City and Rokko Mountain.

Convenient Location

Directly connected to Shin-Kobe Shinkansen Station, this hotel offers easy access to transportation. Just 1 subway stop from Sannomiya Railway Terminal, guests can explore Kobe's downtown area with ease.

Book your stay at ANA Crowne Plaza Kobe and experience the perfect blend of style, convenience, and breathtaking views.

Important information:

Extra charges apply for use of the fitness center, hot tub.

Please note that the pool is closed on the second and fourth Mondays.

From June 1, 2024, children under elementary school age (including elementary school students) are not allowed in the clubhouse during cocktail time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8
Based on 1935 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
M
MITA • couple • jp
9
ありがとうございました。
Pros:

部屋が広い。値段に対していい部屋で過ごせた。

Cons:

コンセントの位置がソファから遠いのが不便だった。
携帯を充電しながらソファでゆっくりしたかった。

2026-06-26 • via Nuitee
N
Niall • solo_traveller • jp
6
2026-06-26 • via Nuitee
H
Hiromi • solo_traveller • jp
7
2026-06-25 • via Nuitee
T
Tomoko • solo_traveller • jp
10
2026-06-24 • via Nuitee
M
MIYAKO • solo_traveller • jp
10
2026-06-24 • via Nuitee
H
Hiroshi • solo_traveller • jp
4
2026-06-23 • via Nuitee
I
IMAIZUMI • solo_traveller • jp
7
2026-06-23 • via Nuitee
M
MARI • solo_traveller • jp
10
2026-06-22 • via Nuitee
H
Hongfang • family_with_children • sg
9
Pros:

This hotel is right up a shin kobe train station, walking distance to the city center and attraction. Breakfast is good. The view outside the window is excellent!

Cons:

this is an old hotel, renovation is not up to date. but it is fine. the total experience is good.

2026-06-21 • via Nuitee
都 • solo_traveller • jp
8
学会用
Pros:

駅近い　コスパ

Cons:

特になし

2026-06-19 • via Nuitee
ＫＥＩＺＯ • couple • jp
10
2026-06-19 • via Nuitee
L
Larry • family_with_children • us
9
really enjoyed my stay
Pros:

great location, good staff, room is good

2026-06-17 • via Nuitee
N
Nguyen Uyen Thuy • couple • au
7
2026-06-16 • via Nuitee
K
kazuo • solo_traveller • jp
5
2026-06-14 • via Nuitee
深見 • solo_traveller • jp
9
2026-06-14 • via Nuitee
T
Tomoko • solo_traveller • us
8
2026-06-11 • via Nuitee
A
Anne-Katrin • solo_traveller • de
8
Pros:

Ideale Lage, wenn Sie mit dem Shinkansen verreisen.
Mein Zimmer hatte einen tollen Ausblick auf die Gondelanlage.
Das Zimmer ist einfach aber ausreichend.

2026-06-09 • via Nuitee
M
masao • solo_traveller • jp
8
2026-06-07 • via Nuitee
ｋｏｍｐｉｒａ • solo_traveller • jp
8
とても良かった。
Pros:

新神戸駅から至近距離、雨が降っていたが通路に屋根があり有難かった。２１階の部屋だったので神戸の夜景を楽しめた。これからも利用したい。

2026-06-07 • via Nuitee
B
Beolchini Enrico • solo_traveller • it
10
Pros:

Posizione, Dimensioni della camera (eccezionale per lo standard del Giappone).

Cons:

Struttura un po' datata, meriterebbe una "rinfrescata"!

2026-06-07 • via Nuitee