Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean rooms
Cons:
Room quality issues
Minor cleanliness concerns

Categories

Cleanliness
7.83
Clean and well-kept, though some comments suggest minor issues.
Service
8.3
Staff were friendly and attentive, providing good service.
Location
8.84
Convenient access to public transport and attractions.
Room Quality
7.29
Rooms are clean but some felt dated and uncomfortable.
Amenities
7.82
Satisfactory amenities, though some were outdated.
Value for Money
8.28
Good value given the location and services.
Food and Beverage
7.83
Breakfast had variety and quality, though additional amenities desired.
Overall Experience
7.8
Generally satisfying stay with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:44

Property Description

Stylish Accommodations

The air-conditioned rooms at ANA Crowne Plaza Kobe feature a crisp modern style with bright whites and dark contrasts. Guests can enjoy the comfort of a fridge, a minibar, and a flat-screen satellite TV in each room.

Dining with a View

With 8 dining options to choose from, guests at ANA Crowne Plaza can indulge in delicious meals while enjoying stunning views of Kobe City and Rokko Mountain.

Convenient Location

Directly connected to Shin-Kobe Shinkansen Station, this hotel offers easy access to transportation. Just 1 subway stop from Sannomiya Railway Terminal, guests can explore Kobe's downtown area with ease.

Book your stay at ANA Crowne Plaza Kobe and experience the perfect blend of style, convenience, and breathtaking views.

Important information:

Extra charges apply for use of the fitness center, hot tub.

Please note that the pool is closed on the second and fourth Mondays.

From June 1, 2024, children under elementary school age (including elementary school students) are not allowed in the clubhouse during cocktail time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8
Based on 1952 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
M
Makoto • couple • jp
7
2026-07-11 • via Nuitee
H
HUGH • couple • au
8
Excellent value in Kobe
Pros:

Very large comfortable room. Well appointed. Very near station and tourist sites with the funicular to wonderful garden
Very good value for money and generously afforded us an early check-in

Cons:

Architecture of the building a little dated

2026-07-10 • via Nuitee
A
Aliah • couple • sg
8
Excellent location but could use an update
Pros:

The location is everything!

Cons:

Furnishing needs refurbishing. Old and dated hotel

2026-07-10 • via Nuitee
A
ayami • solo_traveller • jp
10
快適な時間を過ごせました。
Pros:

部屋は広く快適です。夜中の到着にも関わらず丁寧にチェックイン作業して頂きありがたかったです。
朝食も満足のいくものでした。流石です。

Cons:

ありません。

2026-07-09 • via Nuitee
S
Sachiko • solo_traveller • jp
10
ゆっくりできたー！
Pros:

広い部屋にランクアップしていただいて、嬉しかったです。
気持ちの良い滞在でした！

Cons:

気持ちよく滞在できて、特にありません。

2026-07-07 • via Nuitee
J
Juan • family_with_children • do
10
2026-07-06 • via Nuitee
H
hisashi • solo_traveller • be
8
2026-07-04 • via Nuitee
M
MIYAKO • solo_traveller • jp
10
2026-07-04 • via Nuitee
S
SUNGHO • couple • kr
10
最高すぎて言うこと無し
Pros:

全てが最高

Cons:

全くなし

2026-07-03 • via Nuitee
J
Junji • solo_traveller • jp
7
Pros:

立地

Cons:

お風呂が古くて汚い

2026-07-02 • via Nuitee
O
OKAWA • couple • jp
5
2026-07-01 • via Nuitee
A
Arvind • extended_group • in
9
very comfortable
Pros:

big rooms

Cons:

nothing

2026-07-01 • via Nuitee
T
TAKAKO • solo_traveller • jp
7
2026-06-29 • via Nuitee
Y
YUKO • solo_traveller • jp
8
2026-06-29 • via Nuitee
T
Tadashi • solo_traveller • jp
7
2026-06-29 • via Nuitee
Y
YI PENG • extended_group • tw
8
2026-06-28 • via Nuitee
敏男 • solo_traveller • jp
9
2026-06-28 • via Nuitee
N
Niall • solo_traveller • jp
6
2026-06-26 • via Nuitee
M
MITA • couple • jp
9
ありがとうございました。
Pros:

部屋が広い。値段に対していい部屋で過ごせた。

Cons:

コンセントの位置がソファから遠いのが不便だった。
携帯を充電しながらソファでゆっくりしたかった。

2026-06-26 • via Nuitee
H
Hiromi • solo_traveller • jp
7
2026-06-25 • via Nuitee