Best Western Downtown Casper Hotel

Hotels
•
Best Western
7.5 (556 reviews)
123 W E St. , Casper , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Excellent breakfast
Great location (river, trail, close to downtown)
On-site restaurant / sports bar
Comfortable beds
Indoor pool
Pet friendly
Safe parking
Cons:
Carpet stains / musty smell
Plumbing issues (toilet/tub/sink backups)
Hot tub advertised but unavailable
No elevator
Uncomfortable pillows for some guests
Occasional noisy upstairs guests
Lost item handling reported (toothbrush)
Perceived overpriced / poor value for some

Categories

Cleanliness
6
Multiple guests reported stained/coming-up carpet, musty odors, dirty tubs and plumbing backups; cleaning was mixed despite some praise for housekeeping.
Service
8.5
Staff repeatedly described as friendly and phenomenal; a few isolated service issues (lost toothbrush report, one unfriendly clerk) slightly lower score.
Location
9
Consistently praised for riverfront location, nearby 11-mile trail, proximity to downtown and an on-site restaurant; location is a clear strength.
Room Quality
7
Beds often called comfortable but reports of uncomfortable pillows, small/dated bathrooms, plumbing and drainage problems give an overall mixed impression.
Amenities
7
Good on-site restaurant, sports bar and pool noted positively, but advertised hot tub was unavailable for some and no elevator was a recurring downside.
Value for Money
6.5
Several guests felt the property is somewhat overpriced given issues reported (plumbing, cleanliness, missing amenities), though some found prices acceptable.
Food and Beverage
8.5
Breakfast was repeatedly described as excellent and the attached restaurant received positive mentions, supporting a strong F&B rating.
Overall Experience
7.5
Mixed overall: friendly staff, great location and good breakfast balanced against cleanliness, plumbing and amenity shortfalls, yielding a middling overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious Amenities
Best Western Downtown Casper Hotel offers a range of upscale amenities including a restaurant, convention center, and indoor pool. The free Wi-Fi in all rooms ensures you stay connected during your stay.

Comfortable Accommodations
Each room at Clarion Inn At Platte River features a city view, flat-screen cable TV, and free toiletries in the en suite bathroom. With a seating area and dining area, the rooms provide a cozy retreat.

Convenient Services
Enjoy the convenience of a fitness center, dry cleaning services, and free parking at Best Western Downtown Casper Hotel. Explore nearby attractions like Thunder Basin Grassland and Nicolaysen Art Museum.

Book your stay now at Best Western Downtown Casper Hotel for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPR

Location

Guest Reviews

7.5
Based on 556 reviews
Cleanliness: 6
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 7.5
O
Orlando • couple • us
8
2026-10-27 • via Nuitee
C
Christopher • family_with_children • us
7
Pros:

Location and staff

Cons:

I didn’t like the fact that I called 1 day after my stay to see if they saved my electric tooth brush. They said they had no record of the tooth brush in the room. It’s over a 100.00 dollar tooth brush and I know 100% it was in the room. I’m very disappointed in the service.

2026-10-22 • via Nuitee
S
Skye • couple • au
7
2026-10-20 • via Nuitee
B
Basqueman • couple • us
10
Pros:

This hotel clean, quiet, and had a great sports bar. there was really no reason to leave the place. breakfast was excellent.

2026-10-12 • via Nuitee
T
Tyler • solo_traveller • us
9
Pros:

We liked the friendly staff, clean & comfortable rooms. Pet friendly is a bonus. Breakfast was excellent.

Cons:

The bed wasn't as comfy for us, but we have back issues. Otherwise everything was great.

2026-10-11 • via Nuitee
J
Jennine • solo_traveller • us
10
Pros:

Staff was friendly. Facility was beautiful. Having a sports bar attached was a nice addition.

2026-10-09 • via Nuitee
B
Brandi • extended_group • us
5
2026-10-08 • via Nuitee
N
Natividad • family_with_children • us
10
Lo recomiendo muy buen hotel
Pros:

Muy limpio el personal muy amable

2026-10-07 • via Nuitee
L
Lyla • couple • us
6
2026-09-18 • via Nuitee
B
Britain • solo_traveller • us
10
2026-09-18 • via Nuitee
E
EVELYNE • family_with_children • fr
10
Pros:

Très belle grande chambre avec bain à remous.

Un bon restaurant juste à côté.

2026-09-17 • via Nuitee
A
Andrew • couple • us
9
Cons:

Hot tub was advertised but not available

2026-09-16 • via Nuitee
P
patrick • extended_group • fr
8
Bon établissement
Pros:

Accueil

Cons:

Les sanitaires

2026-09-15 • via Nuitee
R
Richard • couple • us
2
2026-09-15 • via Nuitee
B
Barry • solo_traveller • us
10
Pros:

In house restaurant.

2026-09-14 • via Nuitee
S
Sam • solo_traveller • us
8
2026-09-10 • via Nuitee
E
Elizabeth • solo_traveller • us
5
2026-09-02 • via Nuitee
P
peganknight • solo_traveller • us
4
Pros:

The bed was comfortable

Cons:

There is a lot...the toilet didn't flush properly, we water constantly backing up into our sink in the middle of the night, rhe tub wouldn't drain properly,the pillows were absolutely horrible and uncomfortable and the nonstop running and stomping from the upstairs. Even after reporting the plumbing and noise issues nothing was done. Best Western used to be a great hotel to stay in but now its just overpriced nonsense with no value.

2026-08-31 • via Nuitee
C
Chase • solo_traveller • us
9
Pros:

Hotel staff was phenomenal. Beds and pillows were good. Cleaning staff did a great job as well. The restaurant Bostons attached was also very descent. Prices a smidge high but not terrible. Thier staff is also awesome.

Cons:

The A/C system could blow a little better.

2026-08-28 • via Nuitee
L
Labadie • family_with_children • fr
8
satisfaite je recommande
Pros:

satisfaite ! le restaurant juste à côté, très pratique

Cons:

rien de particulier, c'était bien

2026-08-27 • via Nuitee