Best Western Downtown Casper Hotel

Hotels
•
Best Western
7.5 (753 reviews)
123 W E St. , Casper , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (generally)
Convenient location (near river/trail, downtown, highway)
Onsite restaurant and good free breakfast
Spacious suites/roominess
Indoor pool
Good value for money
Cons:
Dingy/stained carpets and old smell in some rooms
No elevator (difficult with heavy luggage)
Occasional unfriendly front desk staff / check-out incident
Room not ready / delayed check-in and on-site maintenance during stay
Outdated appearance / need for upgrades
Firm mattresses and some room maintenance issues
Smart TV only (no cable) and lacking kitchen utensils in suites

Categories

Cleanliness
5.5
Multiple guests reported dingy/stained carpet, an old smell in rooms, and a generally run-down appearance despite some reports of clean individual rooms.
Service
8.5
Mostly praised — friendly and helpful front desk and staff in many reports, though one recurring negative mention about an unfriendly older front desk clerk and a check-out scolding.
Location
9
Consistently positive — close to river/trail, downtown and highway; convenient for arrivals and praised repeatedly.
Room Quality
6.5
Mixed: several guests liked roomy suites and comfortable renovated rooms, but others noted firm mattresses, doors that didn’t shut properly, outdated décor and lack of basic kitchen utensils in suites.
Amenities
7
Good points include an indoor pool, attached restaurant, and free breakfast/coffee; negatives include no elevator and removal of cable (smart TV only).
Value for Money
8
Multiple guests called the hotel a good value for money and would stay again, citing location and included breakfast as positives.
Food and Beverage
7.5
Attached restaurant and breakfast were conveniences and generally liked; some guests wished for more breakfast variety or specific items (biscuits/gravy, waffles).
Overall Experience
8
Overall a generally positive stay for many (value, location, helpful staff), tempered by cleanliness and room-condition issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:53

Property Description

Luxurious Amenities
Best Western Downtown Casper Hotel offers a range of upscale amenities including a restaurant, convention center, and indoor pool. The free Wi-Fi in all rooms ensures you stay connected during your stay.

Comfortable Accommodations
Each room at Clarion Inn At Platte River features a city view, flat-screen cable TV, and free toiletries in the en suite bathroom. With a seating area and dining area, the rooms provide a cozy retreat.

Convenient Services
Enjoy the convenience of a fitness center, dry cleaning services, and free parking at Best Western Downtown Casper Hotel. Explore nearby attractions like Thunder Basin Grassland and Nicolaysen Art Museum.

Book your stay now at Best Western Downtown Casper Hotel for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPR

Location

Guest Reviews

7.5
Based on 753 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 7
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
C
Chase • solo_traveller • us
9
Pros:

Hotel staff was phenomenal. Beds and pillows were good. Cleaning staff did a great job as well. The restaurant Bostons attached was also very descent. Prices a smidge high but not terrible. Thier staff is also awesome.

Cons:

The A/C system could blow a little better.

2026-08-28 • via Nuitee
R
RACHEL • couple • us
8
2026-08-27 • via Nuitee
L
Labadie • family_with_children • fr
8
satisfaite je recommande
Pros:

satisfaite ! le restaurant juste à côté, très pratique

Cons:

rien de particulier, c'était bien

2026-08-27 • via Nuitee
D
Devin • solo_traveller • us
5
2026-08-21 • via Nuitee
R
Rebecca • solo_traveller • us
1
Pros:

Location

Cons:

The carpet had stains and was coming up the bed was scratched up and the bathroom tub was dirty

2026-08-18 • via Nuitee
T
Tanya • solo_traveller • us
5
Cons:

Children running in halls after 10;30, needs update carpet gross, room smelled musty

2026-08-17 • via Nuitee
C
Charity • couple • us
5
5/10 not worth it.
Pros:

The beds were comfortable and pillows

Cons:

NO HOT TUB. No towels in pool or room until we asked no elevator and extra small bathroom. 5/10 won’t stay here again.

2026-08-17 • via Nuitee
A
Abdul • couple • us
10
2026-08-15 • via Nuitee
S
Stephanie • couple • us
8
2026-08-11 • via Nuitee
S
Susan • solo_traveller • us
10
I came into town as a solo traveler and I instantly felt safe right when I pulled into the parking lot!
Pros:

The property was huge and I absolutely loved that it was right on the river! Not to mention the 11 mile trail right there! It was such a great location I’ll definitely be back!

Cons:

I can’t think of anything I didn’t like

2026-08-11 • via Nuitee
L
Liju • extended_group • us
5
2026-08-10 • via Nuitee
B
Brian • solo_traveller • us
8
Pros:

Location, decent breakfast

2026-08-10 • via Nuitee
R
Richard • solo_traveller • us
8
Super all-around service, except for the older staff lady.
Pros:

The staff

Cons:

One not-so-friendly older front desk lady that said 'if you check out one minute past 11:00 am, I would be charged an additional (50$?).' Fortunately, when I asked another friendly front desk clerk, they said Noon would be no extra fee!

2026-08-03 • via Nuitee
A
Antonia • couple • us
8
2026-08-03 • via Nuitee
J
Jennie • couple • us
8
Pros:

I liked being near the river and trail and convenient to highway. Also, having a convenient restaurant is a bonus.

2026-07-25 • via Nuitee
D
David • couple • us
10
2026-07-23 • via Nuitee
B
Bee • solo_traveller • us
4
Pros:

Close to downtown

Cons:

No elevator!!! Not good when u have multiple bags

2026-07-23 • via Nuitee
C
Charlie • couple • us
8
2026-07-22 • via Nuitee
W
William • solo_traveller • us
9
Pros:

I liked the Boston’s Restaurant do close. It was very welcome after a long drive

Cons:

I can't think of anything I didn't like

2026-07-22 • via Nuitee
M
Monika • couple • us
8
2026-07-21 • via Nuitee