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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Ironing service
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Historic Architecture and Prime Location
Casa de la Luz Hotel Boutique, with its historic 1500s architecture, offers a charming stay in Mexico City. Situated in front of Plaza Primo de Verdad and just 800 meters from Zocalo Square, the hotel provides stunning city views from its bar and terrace.
Deluxe Amenities and Services
Enjoy a taste of Mexico at the on-site restaurant, take advantage of the 24-hour front desk and room service, and stay active in the fitness center. With free WiFi throughout the property and family rooms available, every need is catered to with utmost care.
Convenience and Exploration
From making tour arrangements to utilizing the business center, Casa de la Luz Hotel Boutique ensures a seamless stay. Explore nearby attractions like the Metropolitan Cathedral and Templo Mayor, then unwind with a meal at the hotel. Book now for an unforgettable experience in the heart of Mexico City.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Beautiful and close to center
A bit noisy from the restaurant upstairs
Das Hotel wäre eigentlich schön, wenn denn das Management seriös und professionell wäre. Leider hat die negative Erfahrung alles völlig überschattet, was schade ist und mit nur wenig Aufwand völlig vermeidbar wäre.
Die Lage ist übrigens zentral, nähe Zocalo, wir würden jedoch diese Gegend nicht empfehlen (siehe unten).
Wir haben bis am Ende nicht das gebuchte Zimmer bekommen, es gab keine Info und wir mussten mühsam alles selbst in die Wege leiten.
Wir hätten erwartet, dass es dazu eine proaktive Kommunikation gegeben hätte, das Hotel-Management sich von sich aus bei uns entschuldigt und eine Wiedergutmachung angeboten hätte. All dies ist nicht, oder nur teilweise auf grossen Druck passiert. Wir haben den Eindruck, dass dies in diesem Hotel System hat. Entscheiden Sie selbst...
Bei Ankunft wurden wir kommentarlos in ein Standardzimmer ohne Fenster geführt. (Erstes Bild) Wir hatten jedoch eine Junior Suite Deluxe mit Raumtrennung und Stadtblick - also einem Fenster - gebucht (zweites Bild von Booking). Wir beschwerten uns sodann, man beschied uns, das Hotel sei voll und man könne nichts tun. Wir können jedoch Booking anrufen. Nach langer und komplizerter Korrespondenz mit Booking hiess es dann, am nächsten Tag kriegen wir um 12 ein besseres Zimmer. Mit ca. 1.5h Verspätung konnten wir dieses dann beziehen, es handelte sich aber immer noch nicht um die gebuchte Zimmerklasse, sondern um einen Superior Room, der kleiner war und über keine Raumtrennung verfügte wie in unserer Buchungsbestätigung beschrieben. (Drittes Bild).
Die Zimmertüren sind scheinbar denkmalgeschützt, jedoch äusserst ringhörig. In der zweiten Nacht hörte man den Lärm von Partygästen des Restaurants bis ca. 23 Uhr sehr gut.
Die Gegend in Mexico-City in welcher sich das Hotel befindet ist nur bedingt empfehlenswert, da es sehr dreckig ist, überall unangenehm riecht und ziemlich elend wirkt.
An elegant boutique hotel in a restored historic building steps from the Zócalo, Casa de la Luz combines calm sophistication with an unbeatable Centro Histórico location. Quiet, impeccably kept rooms, and attentive service, make it an ideal retreat after exploring Mexico City’s historic and cultural heart.
While the neighborhood isn’t a standout feature, the hotel offers a refined and tranquil retreat from the city.
It’s a beautifully designed hotel with comfortable rooms and many thoughtful amenities ( ex: comfy bathrobes). Rooms cleaned to perfection daily. The front desk staff is super friendly, knowledgeable and helpful. Breakfast is delicious and thoughtfully prepared. The rooftop restaurant ( for lunch and dinner)is one of the best I have ever experienced: innovative, delectable cuisine inspired by the kitchens of Oaxaca
I totally enjoyed my experience. Absolutely no complaints!
The staff was helpful, personable, warm & friendly esp Andy & Heidi. We both went out of their way to make sure that all our day trips went smoothly and we met up with our guides and had transportation to our locations. Hotel was absolutely beautiful and super clean and they were very generous with water. The daily breakfast was great choice of delicious food and they had a beautiful rooftop restaurant that also served incredible dinner. It was located in the heart of town walkable distance to all the main attractions and the area was safe. I would definitely go back to this hotel when I come back.
Sometimes it could be noisy given that it was in the middle of the city, but once we closed the windows and turned on the AC that sound was diminished. There’s nothing negative to say about the property.
Beautiful architectural features, staff is exceptional and friendly. Room was spacious and the bathroom products were excellent!
Noise from the small park in front of the hotel can be quite loud at times especially from my room.
Budynek
Okropny zapach, zatajenie , że dostaniemy pokój bez okien !!!!!!!
In the heart of Mexico City this hotel is a hidden gem with loads of charm and character
Breakfast area is rather small with limited options
Super presidential room
Staff, historic property, breakfast
An alarm went off in the middle of the night about a nearby earthquake and no one came by to tell us what to do
Presidential suite, grand, spacious, beautifully tastefully decorated room. Superb and comfortable bed.
None
Location was perfect for exploring the Centro Historico; the staff was extremely welcoming and accommodating; excellent breakfast with the plus of a very good restaurant on the roof top
The first room i was given didn’t have a window i could leave open without compromising some privacy. But the staff figured out away to move me to another room. I highly appreciated that
Emplacement très pratique pour visiter le centre de Mexico
Un peu bruyant à l'extérieur de l'hôtel
Staff said that we would be contacted by hotel via email to resolve our request for 1 night refund. Refund was requested as we were clearly informed by a female staff member over the phone to find a different hotel for our first night stay due to protests in Historic Center. No one has contacted us. Very disappointing. We do not recommend this hotel.
Beautiful property, but very bad services. We reserved a guide city tour and when we are arrived they told us that the service was not confirmed, so we had to find another solution last minute. Despite the breakfast was included, the day of checkout they didn’t provide us with a breakfast box for the travel. The restaurant was closed for dinner. The property is not properly soundproofed.
Very bed services
We stayed at this lovely boutique hotel in Centro for a few nights. The location is great, very central and in walking distance to museums and restaurants.
The staff are very friendly and ready to help. Our room was spacious and very comfortable, well appointed and quiet even considering it was facing the busy square where the hotel is located.
Breakfast was delicious and included many local food options, as well as tasty fresh fruit and freshly squeezed juice.
I would certainly recommend this hotel and stay here again in the future.
We stayed at this lovely boutique hotel in Centro for a few nights. The location is great, very central and in walking distance to museums and restaurants.
The staff are very friendly and ready to help. Our room was spacious and very comfortable, well appointed and quiet even considering it was facing the busy square where the hotel is located.
Breakfast was delicious and included many local food options, as well as tasty fresh fruit and freshly squeezed juice.
I would certainly recommend this hotel and stay here again in the future.
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