Hangzhou Xinqiao Hotel

Hotels
Independent
7.8 (21 reviews)
No. 226 Jiefang Road, Shang Cheng District, Hangzhou, 310001 , Hangzhou , CN

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Perfect!

Categories

Cleanliness
6.94
Needs improvement based on lack of mentioned cleanliness.
Service
7.91
Standard quality for this hotel tier.
Location
7.95
Standard quality for this hotel tier.
Room Quality
7.9
Standard quality for this hotel tier.
Amenities
7.93
Standard quality for this hotel tier.
Value for Money
7.89
Standard quality for this hotel tier.
Food and Beverage
7.94
Standard quality for this hotel tier.
Overall Experience
7.91
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:44

Property Description

Terrace Views and Amenities
Enjoy stunning views from the terrace and take advantage of complimentary wireless internet access, a banquet hall, and room service during limited hours.

Dining and Entertainment
Choose from 2 on-site restaurants, have a drink at the bar/lounge, or opt for a buffet breakfast available daily.

Convenient Features
Benefit from a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self-parking is available onsite to ensure a hassle-free stay.

Book your stay at Hangzhou Xinqiao Hotel now for a memorable experience in the heart of Hangzhou's downtown, just minutes away from West Lake and other key attractions.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HGH

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

    Unicode Support false

See all policies

Location

Guest Reviews

7.8
Based on 21 reviews
Cleanliness: 6.94
Service: 7.91
Location: 7.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.91
H
hang
10
Pros:

Perfect!

2025-09-10 via Nuitee
S
severine
8
Oui mais…
Pros:

Hôtel confortable mais personnel qui ne parle pas anglais à l’accueil. Difficile de se faire comprendre !
Rooftop pas ouvert et ne correspond pas aux photos
Déjeuner très copieux et bon

2024-08-30 via Nuitee
H
HONGMIN
10
綺麗、部屋は広い、便利。
Pros:

期待通り、良かった。

2023-06-26 via Nuitee
P
puneet
8
Pros:

Overall nice place. View was great. But was hard to find a trash can with trash bags.

2023-03-05 via Nuitee
J
Johnny
6
Pros:

The only thing worth mentioning is the amazing locales and food in the area(not the hotel itself)

2018-12-17 via Nuitee
V
Verified traveler
8
Pros:

숙소에서 서호까지는 도보 8분입니다. 번화가에 자리잡고 있어서 상점이나 음식점 찾기가 매우 편리합니다. 숙소는 약간 낡은 편이나 불편할 정도는 아닙니다. 직원들은 친절했습니다.

2018-11-13 via Nuitee
C
chihyao
10
Pros:

新裝修,免痣馬桶座,讚!房間大雙人床墊睡得舒服,早餐還可以,退房速度快,電梯多等待時間少,ˇ地點非常好近地鐵

2018-11-05 via Nuitee
B
Bing
10
Good service, great room, great breakfast; locatio
Pros:

The location is great, very close to west lake. Service is good. Breakfast is fine. I have upgrade room enough space. You got more than what you pay for. I would be happy to Introduces friends to stay

2018-10-29 via Nuitee
V
Verified traveler
8
早餐有待加強
Pros:

早餐品質有待加強管理,其他很好。

2018-10-16 via Nuitee
V
Verified traveler
6
普通
Pros:

隔音設備不佳,房內很多電動壞掉,窗簾電動不能按,請勿打擾也壞。早餐普通。唯一是房間很乾淨,交通便利,附近走路可達的餐廳都非常好吃

2018-10-15 via Nuitee
M
Ms.Pan
10
Pros:

Great location in city centre. The bus stop opposite the hotel takes you to the Hangzhou Fashion Wholesalers market with buildings of factory outlets. We got offered a free upgrade to floor 15 with excellent view. Staff friendly and super efficient. The cafe at level 10 offers the best panoramic view of the West Lake. I sat there with mum and watched sunset. The buffet breakfast was nice. I made a decent flat white with the espresso machine and hot milk from the back of the dining hall. Which I think tastes better than Starbucks in Hangzhou. Overall, very nice experience. Will stay again in the future.

2018-10-15 via Nuitee
K
keiji
10
Pros:

Close to West Lake, good food places. Swift check in/out processes by kind staffs.

2018-07-31 via Nuitee
V
Verified traveler
6
Pros:

会議場を備えてはいるが、普通のビジネスホテル。なかなか英語が通じないが、
従業員の皆さんは一生懸命に対応してくれる。特に、ルームサービススタッフの対応が良かった。

2018-06-16 via Nuitee
V
Verified traveler
6
Good location. No AC
Pros:

Location is good. No air conditioning and it’s very hot inside the roomt. Breakfast was good. Housecleaning did not replenish toiletries and did not sweep floor.

2018-04-05 via Nuitee
Y
YUWANG
8
Pros:

走路5分鐘就到西湖景區
附近餐飲方便
下次還會入住

2018-01-17 via Nuitee
C
Chong
10
Highly recommend
Pros:

I stayed in this hotel with my parents and my daughter for two nights. They all liked this hotel a lot. The location is super, with a lot of great restaurants nearby and very close to west lake. The free breakfast has many choices and we enjoyed that. And we got free upgrade for the room.

2017-07-14 via Nuitee
D
Debby
6
This hotel is not linked up with Expedia
Pros:

We arrived 4am at the hotel and was told that this hotel NO LONGER WORKS WITH EXPEDIA.
A lot of hassle to get through to what needs to be done.
Really disappointing experience to start off with...

However the hotel staff constantly tried to make it up to us which we appreciate.

Air conditioning in the hotel is not ventilated well, constantly feeling hot.

Location is great, right in the middle of city. Very convenient.

2016-11-01 via Nuitee
T
Tao
4
Good Location But Room is not clean
Pros:

Hotel room is too old and need renovation

2015-06-15 via Nuitee
S
Singh s
2
Very dissapointed.
Pros:

AGREED BUT NOT RECEIVED! NO third bed as requested. No breakfast as specified.No internet or wifi connection.No air conditioning, No cooler , No coffee , No gym or pool access .No collection or drop off to the airport. Not a Hotel I would recommend for future usage.

2014-07-10 via Nuitee
V
Verified traveler
6
Great location
Pros:

It is really close to the west lake. A lot shopping malls and good restaurants are nearby. However the air condition in the room is too old to work well. Hope it can be improved.

2014-05-10 via Nuitee