Holiday Inn - Villahermosa Aeropuerto by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (150 reviews)
Adolfo Ruiz Cortines Ote Km 12.8 S/N , Villahermosa , MX

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Very close to airport
Good restaurant/food
Comfortable/spacious rooms
Pool and kids' play area
Attentive staff in many cases
Pet-friendly / accepts dogs
Cons:
Slow or unprompt service / reception complaints
Airport pickup phone issues
Billing/invoice not issued promptly
Some restaurant items considered overpriced
Pool unheated / lack of shades and restricted access
Rooms not always allocated together for families
Outdated in-room coffee machine / minor maintenance issues (lamp)

Categories

Cleanliness
8.4
Repeated positive mentions across reviews: 'muy limpio', 'MUY LIMPIO', 'propre', 'net'. Cleanliness is consistently praised.
Service
7.8
Mixed sentiment: staff described as 'muy atento' in some reviews but multiple complaints about slow/unprompt attention, poor reception service, and airport pickup/phone not answered.
Location
8.4
Location is frequently praised for proximity to the airport ('muy cerca del aeropuerto', 'a prop de l aeroport'), making it convenient for travellers, though surroundings are sparse.
Room Quality
8.2
Rooms described as comfortable, spacious and nice; some minor issues reported (lamp not working, coffee machine outdated, requests for adjacent rooms not met).
Amenities
8.1
Amenities like the pool and kids' play area are highlighted positively, but there are notes about outdoor unheated pool, lack of pool shades, and restricted/locked access points.
Value for Money
7.7
Mixed comments on price: restaurant items (certain cuts) judged expensive for what was offered; other guests found restaurant prices fair for a hotel.
Food and Beverage
8.1
Restaurant and food receive multiple positive mentions ('restaurante excelente', 'comida muy rica', 'dinner was excellent'), with occasional criticism about specific prices or presentation.
Overall Experience
8.1
Generally positive overall impressions ('GENIAL', 'REGRESARE'), good for airport stays; tempered by service and billing issues noted by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Luxurious Accommodation
Holiday Inn Villahermosa Aeropuerto, located just 2 km from Villahermosa International Airport, offers elegantly decorated rooms with modern amenities such as flat-screen TVs and laptop safes.

Dining Options
Guests can indulge in a variety of international dishes at the El Madrigal restaurant or enjoy a selection of draft beers at La Chopería bar-restaurant.

Relaxation and Recreation
Unwind at the spa, take a refreshing dip in the swimming pool, or stay active at the on-site gym. With free shuttles to the airport and downtown Villahermosa, convenience is at your fingertips.

Experience comfort and convenience at Holiday Inn Villahermosa Aeropuerto. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VSA

Location

Guest Reviews

8.1
Based on 150 reviews
Cleanliness: 8.4
Service: 7.8
Location: 8.4
Room Quality: 8.2
Amenities: 8.1
Value for Money: 7.7
Food and Beverage: 8.1
Overall Experience: 8.1
P
Paolo • couple • mx
9
servicio excelente
Pros:

no lo utilizamos

2026-10-26 • via Nuitee
F
Flores • family_with_children • mx
9
Pros:

La tranquilidad y la limpieza del lugar

Cons:

La atención no era pronta, poco personal.

2026-10-18 • via Nuitee
P
Patricia • family_with_children • mx
10
Comodidad
Pros:

El restaurante es excelente

Cons:

Me agrado todo

2026-10-13 • via Nuitee
D
Diego • family_with_children • mx
5
2026-08-27 • via Nuitee
C
carlos • family_with_children • mx
9
GENIAL
Pros:

MUY CERCA DEL AEROPUERTO, MUY LIMPIO, PERSONAL MUY ATENTO, CÓMODO, CON ACCESO PARA PERSONAS MAYORES.

Cons:

iba con mis padres que son adultos mayores y no nos pudieron dar habitaciones juntas,.. si en el mismo piso y cercanas pero por la condicion de mis padres me hubiera gustado que fueran juntas.

2026-08-27 • via Nuitee
M
Martí • family_with_children • es
8
Pros:

Molt còmode i net i a prop de l aeroport

2026-08-23 • via Nuitee
C
Céline • solo_traveller • fr
10
Pros:

Personnel agréable, propre, chambre spacieuse.

Cons:

La machine à café dans la chambre : ils devraient en mettre une plus moderne avec des dosettes.

2026-08-18 • via Nuitee
S
stefano • solo_traveller • it
8
Pros:

Very nice room and pool. The hotel is very comfortable for travellers who have to reach the airport or stay over night (nothing in the neighborhood). Also the restaurant has good food and fair price (considering the hotel)

Cons:

Personnel should speak English due to the international guests

2026-08-16 • via Nuitee
B
Benitez Negrete • couple • mx
8
Suficiente para descansar si vas de paso
Pros:

Servicio e instalaciones en general, básicas pero bien

Cons:

No servía una lámpara. La alberca es al aire libre sin calefacción.

2026-08-14 • via Nuitee
J
Janneke • family_with_children • nl
3
2026-08-14 • via Nuitee
M
Merle • couple • mx
10
2026-08-08 • via Nuitee
E
Erendira Citlalli • solo_traveller • mx
8
2026-08-05 • via Nuitee
E
Erendira Citlalli • solo_traveller • mx
8
2026-08-05 • via Nuitee
A
Amy • couple • us
7
Nice. A bit expensive but comfy beds out in the middle of no where.
Pros:

They accepted dogs and we were in front of it

Cons:

Very large. Folks with dogs have a fix basement floor which requires walking through a lot of the interior of the hotel every time you want to do anything like walk you dog , get ice ….
There are alternative entry points to say go to the pool. But no these are locked. So you must walk the entire property to go for a swim even though it’s just outside your door ,a locked door

2026-08-02 • via Nuitee
E
Eduardo • solo_traveller • mx
5
Administrativamente mal
Pros:

Muy comodo

Cons:

Ni Booking ni el hotel se hacen responsables de expedir la factura, ya son 8 días desde el hospedaje y nada

2026-07-18 • via Nuitee
J
Jaime • couple • mx
9
2026-07-16 • via Nuitee
M
Marco • solo_traveller • it
10
2026-07-08 • via Nuitee
J
Jaime • solo_traveller • mx
10
2026-06-23 • via Nuitee
A
Angelica Maria • couple • pf
8
Si vas a tomar un avion es excelente su ubicacion
Pros:

Pas petit déjeuner, on est parti tres tôt !!

Cons:

Necesita renovación,

2026-06-19 • via Nuitee
I
Ingrid Itzel • couple • mx
6
Regular, pero no regresaría. Pésima de la atención del personal de recepción.
Cons:

la vista de las habitaciones

2026-06-09 • via Nuitee