Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Excellent food
Friendly staff
Spacious rooms
Cons:
Poor room service
Noise issues

Categories

Cleanliness
7.91
Room service was very bad, and floors were dirty, affecting the overall cleanliness.
Service
8.88
Service was mentioned as needing improvement, but staff was friendly and accommodating.
Location
9.42
Location was very good with pleasant views.
Room Quality
8.37
Rooms were spacious and cozy, although some reported noise issues.
Amenities
8.4
Great amenities like pools and activities, but some areas felt cramped.
Value for Money
8.66
Considered a bit overpriced, but quality overall justified the price for some.
Food and Beverage
9.41
Food quality was excellent with many options available.
Overall Experience
9.38
Overall a fantastic experience with many positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:53

Property Description

Luxurious Oceanfront Retreat
Servatur Puerto Azul, nestled on the cliffs between Amadores beaches, offers a fully renovated 4-star experience with stunning Atlantic Ocean views, perfect for families and couples.

Abundant Amenities
Enjoy five swimming pools, a solarium, multi-sports court, wellness center, gym, and various dining options. For the little ones, there's a splash area, Mini Club, playground, and entertaining activities.

Adults' Paradise
Indulge in the exclusive adults-only section with breathtaking infinity ocean views, ensuring a tranquil retreat. Unwind and savor the serenity.

Culinary Delights
Delight in diverse dining options at the main buffet restaurant with live cooking stations and vegetarian menus. Sip on cocktails and enjoy snacks at the pool bar all day long.

Experience the epitome of relaxation and luxury at Servatur Puerto Azul. Book now for an unforgettable getaway!

Important information:

All guests, including minors, must present official identification upon arrival. The only valid documents recognized are: DNI (National Identity Document), NIE (Foreigner Identification Number), or PASSPORT, in accordance with applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).

American Express is not accepted as a method of payment.

Some facilities, services and schedules may be subject to change.

- On December 24th, half-board and all-inclusive reservations include a gala dinner.
- On December 25th, half-board and all-inclusive reservations include a special dinner.
- On 31st/12 a Gala is included for reservations in Half Board and All Inclusive.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 916 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.66
Food and Beverage: 9.41
Overall Experience: 9.38
N
Nassim • family_with_children • fr
9
2026-05-09 • via Nuitee
O
Olivia • family_with_children • ie
10
Couldn’t be better
Pros:

Amazing

Cons:

Everything

2026-05-08 • via Nuitee
I
Ireninag • family_with_children • it
7
Pros:

Ottima colazione e cibo in generale
Supermercato nella struttura

Cons:

Piscine per i piccoli in manutenzione.
Reception scontrosi e poco attenti
Telai piscina da tenere per tre giorni consecutivi dietro pagamento di caparra (10cad)

2026-05-08 • via Nuitee
C
Celis Ramirez • solo_traveller • es
8
Pros:

La piscina climatizada, la comida y los piñas coladas

Cons:

Que me tocó a tomar por saco
Y como le tengo miedo al ascensor subí muchas escaleras

2026-05-07 • via Nuitee
M
Miguel Angel • couple • es
1
2026-05-04 • via Nuitee
A
Alix • family_with_children • gb
8
Great but a bit noisy at the pool
Pros:

The bedrooms were fab

Cons:

It was noisy around the pool

2026-05-04 • via Nuitee
M
Merita • couple • ch
9
2026-05-03 • via Nuitee
N
Neringa • family_with_children • ie
10
2026-05-03 • via Nuitee
E
Eléonore • solo_traveller • fr
9
Pros:

Les piscines chauffées, l'emplacement proche de la plus belle place de l'île, le personnel

Cons:

Rien

2026-05-02 • via Nuitee
J
Julen • family_with_children • es
8
Bueno para familias
Pros:

Las vistas son excelentes. Las piscinas muy bien también.

Cons:

La zona del parque infantil podría mejorarse.

2026-05-02 • via Nuitee
S
shahnam • family_with_children • nl
7
Price was way higher than the delivered service
Pros:

Location

Cons:

The price was for a 5 stars hotel however the hotel itself and service were a good 3 stars hotel. The restaurant was super crowded and not clean

2026-04-30 • via Nuitee
C
Cruz Alonso • couple • es
10
2026-04-28 • via Nuitee
M
María Teresa • solo_traveller • es
10
2026-04-27 • via Nuitee
T
Timur • solo_traveller • gb
10
2026-04-25 • via Nuitee
T
tanunuwa • extended_group • lv
10
2026-04-23 • via Nuitee
Øystein • couple • no
8
2026-04-22 • via Nuitee
B
Benoit • family_with_children • fr
9
Pros:

Adapté aux familles, aux enfants. Variétés d’espaces. Vue imprenable.

2026-04-22 • via Nuitee
J
Joshua • family_with_children • gb
8
This is our second stay we would come back again if we could book a better room with bath for baby and anti slip matting
Pros:

Great pool and water slides

Cons:

Waiting for lifts, too slippy by the pool , too slipping in room bathrooms, couldn’t book a big room with two children 2 adults which was confusing, small bathroom, food too salty and samey

2026-04-21 • via Nuitee
F
Francisco • family_with_children • pt
8
2026-04-21 • via Nuitee
G
Guillaume • family_with_children • fr
10
Très bien, rien à redire ou presque
Pros:

Plusieurs piscines, personnel de chambre très sympathique, chambre confortable et très spacieuse.
Pour les repas, très grande variété mais pas beaucoup de légumes... C'était par contre de bonne qualité j'étais très agréablement surpris.

Cons:

On a eu affaire plusieurs fois à la même réceptionniste (une jeune blonde ou châtain claire) qui était très antipathique voir même désagréable, dommage car tout le personnel mis a part elle était au top mais je pense que cette personne n'avait pas trop envie de travailler.
Piscines chauffées pas assez mais cela reste mon appréciation.

2026-04-20 • via Nuitee