Best Western I-5 Inn & Suites

Hotels
Best Western
7.4 (226 reviews)
6411 West Banner Street , Lodi , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Dirty rooms
Broken facilities
Noisy AC

Categories

Cleanliness
5.36
Multiple reviews indicated issues such as dirty windows, a broken toilet, and feces in the toilets.
Service
8.83
Staff were reported as friendly and competent in several reviews.
Location
8.87
Positive mentions about the convenient location off the freeway.
Room Quality
6.82
Some rooms were comfortable, but others had issues such as no hot water.
Amenities
6.35
Issues with broken amenities and lack of modern conveniences were noted.
Value for Money
7.31
Mixed impressions regarding value, with some complaining about conditions relative to ratings.
Food and Beverage
7.86
Breakfast was good, but some reviews alleged it was subpar.
Overall Experience
7.83
Overall experience was positive for some, despite specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 05:43

Property Description

Indulge in Comfort and Convenience
Convenient Location: Situated just a 2-minute drive from Michael-David Winery, Best Western I-5 Inn & Suites offers easy access to local attractions.
Relax and Unwind: Enjoy the indoor pool, hot tub, and complimentary daily continental breakfast during your stay.
Modern Amenities: Stay connected with free WiFi, unwind with a cable satellite TV, and take advantage of the fitness center and business facilities.

Ready to experience comfort and convenience at Best Western I-5 Inn & Suites? Book your stay now and make unforgettable memories!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.4
Based on 226 reviews
Cleanliness: 5.36
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 7.83
T
Tiffany couple us
1
Terrible
Pros:

Nothing

Cons:

The staff

2026-01-20 via Nuitee
T
Tiffany couple us
1
Cons:

The staff

2026-01-20 via Nuitee
S
Samantha couple us
10
2026-01-09 via Nuitee
D
Darlene couple us
8
Nice room. Great coffee & breakfast downstairs
Pros:

Location

Cons:

Extreme water restrictions. Couldn’t even rinse shampoo out of my hair Very tacky coffee maker

2026-01-05 via Nuitee
T
Tabitha solo_traveller us
5
The room itself was nice, but I kind of wish that I would have stayed elsewhere, where they might have put more care int
Pros:

It was clean and it was easy to get to.

Cons:

The pool was way too cold for it being “heated”, and the jets didn’t work in the hot tub. The breakfast also wasn’t very good. The eggs were runny and the fruit for the waffle was just like pie filling.

2026-01-02 via Nuitee
L
Leslie couple us
7
Pros:

location, clean

Cons:

sink backed up

2025-12-28 via Nuitee
E
Efren family_with_children us
7
Pros:

Late check out. Friendly staff. Great

Cons:

Shower head needed maintenance. Along with spraying shower nozzle and corroded shower head

2025-12-25 via Nuitee
G
Gianna solo_traveller us
10
2025-12-21 via Nuitee
S
Sandra family_with_children us
10
Pros:

Nice and clean

Cons:

Price was higher then other Locations

2025-12-19 via Nuitee
R
ruiz solo_traveller us
8
Pros:

Location and staff

Cons:

Room had no toilet paper this was quickly remadied

2025-12-17 via Nuitee
H
holly family_with_children us
8
2025-12-11 via Nuitee
C
cassandra family_with_children us
1
2025-12-09 via Nuitee
S
Sandahl solo_traveller us
8
2025-10-30 via Nuitee
L
lionel couple us
4
it worked for our venu
Pros:

the staff was excellent

Cons:

locked out of room...dirty windows and bathroom

2025-10-30 via Nuitee
S
Susanne couple ch
7
2025-10-27 via Nuitee
W
Wendy couple us
1
2025-10-27 via Nuitee
M
Manuela extended_group us
6
2025-10-20 via Nuitee
G
Gerald
6
Probably one and done
Pros:

Low water pressure. Fridge made racket all night and so did the AC. Elevator broke down right before leaving and we had to sherpa our stuff from the top floor. I will say the staff were very nice.

2025-10-06 via Nuitee
S
Shawn family_with_children us
10
2025-10-05 via Nuitee
L
Lynne solo_traveller us
8
2025-10-01 via Nuitee