Best Western I-5 Inn & Suites

Hotels
•
Best Western
7.2 (134 reviews)
6411 West Banner Street , Lodi , US
+1 209-367-3000

listing image 1
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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions including named staff)
Convenient location near freeway, wineries, restaurants
Free breakfast available and appreciated by some guests
Pool and jacuzzi were liked
Room sizes and bed comfort noted as acceptable by some
Nearby DC charging station at Shell
Cons:
Bathroom maintenance issues: clogged sinks, shower problems, standing water
Property and rooms feel dated; furniture and electricals need updating (no USB plugs)
Hard beds and uncomfortable pillows reported
Weak water pressure and noisy AC
Cigarette smell and dirty floors reported in at least one room
Breakfast quality/timing complaints (closed early, mediocre food)
No on-site EV charger despite confusion; missing family amenities (pack-and-play)
Humidity/poor bathroom ventilation in some rooms

Categories

Cleanliness
6
Mixed reports: some rooms and public areas described as clean, but multiple guests reported clogged sinks, standing water, cigarette smell, dirty floors and inconsistent housekeeping.
Service
8.8
Strong positive sentiment: several guests praised staff by name, smooth check-in and helpfulness; one review noted poor attention, but overall service was frequently highlighted as a strength.
Location
8.2
Positive: conveniently close to the freeway, wineries, restaurants and coffee; easy highway access and nearby DC charging station were noted as advantages.
Room Quality
6
Mixed to below-average: complaints about old/deteriorating furnishings, hard beds, weak water pressure, noisy AC, humidity and ventilation issues contrasted with occasional comments that beds and room size were acceptable.
Amenities
6.8
Mixed: guests liked the pool/jacuzzi and complimentary breakfast availability; shortcomings included outdated electrical outlets (no USB), lack of on-site EV charger, and missing family items like a pack-and-play.
Value for Money
6.5
Mixed perceptions: some called it good value for location and price, while others felt it was not worth the money given condition and service gaps.
Food and Beverage
6.8
Mixed feedback: breakfast offered variety and was appreciated by some, but several guests found the food mediocre or reported limited hours/quality issues.
Overall Experience
8.5
Generally positive overall stays for many guests due to helpful staff, convenient location and adequate cleanliness in several cases, despite notable maintenance and room-quality issues for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Indulge in Comfort and Convenience
Convenient Location: Situated just a 2-minute drive from Michael-David Winery, Best Western I-5 Inn & Suites offers easy access to local attractions.
Relax and Unwind: Enjoy the indoor pool, hot tub, and complimentary daily continental breakfast during your stay.
Modern Amenities: Stay connected with free WiFi, unwind with a cable satellite TV, and take advantage of the fitness center and business facilities.

Ready to experience comfort and convenience at Best Western I-5 Inn & Suites? Book your stay now and make unforgettable memories!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.2
Based on 134 reviews
Cleanliness: 6
Service: 8.8
Location: 8.2
Room Quality: 6
Amenities: 6.8
Value for Money: 6.5
Food and Beverage: 6.8
Overall Experience: 8.5
D
Debra • couple • us
10
2026-10-30 • via Nuitee
M
MONICA • couple • us
6
Disappointing bathroom maintenance, but great staff
Pros:

The staff were great! Rosa, who helped us at breakfast, was especially kind and helpful. We appreciated the hospitality, but the bathroom needed better maintenance.

Cons:

My mom and I stayed for one night and checked in late after a tiring day on the road. Unfortunately, the bathroom sink was clogged, leaving standing water, and the shower didn’t work properly, as shown in the attached photos.

We only noticed these issues after settling in and were too tired to request a room change. Had we been less exhausted, we definitely would have asked—especially considering the price.

2026-10-24 • via Nuitee
M
Matthews • couple • us
10
2026-10-24 • via Nuitee
G
Gregg • solo_traveller • us
6
It was available last minute
Pros:

The location was close to the freeway also to the wineries

Cons:

The property is old. It needs updating bathrooms. Need updating electrical needs updating no USB plugs or phone chargers. The furniture is old broken down, and the bed was hard as a rock.

2026-10-12 • via Nuitee
J
Julie • couple • us
10
2026-10-11 • via Nuitee
R
Ruby • couple • us
10
2026-10-08 • via Nuitee
S
Sue • solo_traveller • us
9
2026-10-07 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-09-17 • via Nuitee
C
Chase • solo_traveller • us
9
2026-09-01 • via Nuitee
C
Chase • solo_traveller • us
9
2026-09-01 • via Nuitee
S
Susan • couple • us
8
Pros:

I wouldn't expect an amazing breakfast. They had nearly everything you migh want, but it wasn't the tastiest.

2026-08-31 • via Nuitee
G
Gianna • solo_traveller • us
9
2026-08-10 • via Nuitee
T
Tina • solo_traveller • us
10
Relaxing and soothing after a long day of driving.
Pros:

Staff great check in went smoothly, everything was very clean, bed comfortable, and breakfast service was nice. Overall a great stay.

2026-07-22 • via Nuitee
D
Dave • solo_traveller • us
3
2026-07-21 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-07-18 • via Nuitee
G
Gordon • couple • us
8
Good value, easy access, older facilities.
Pros:

Easy to get to off of the highway. DC charging next door at the Shell station.

Cons:

I didn’t see an EV charger at the hotel, though I was told they have them. The building is getting dated and tired looking on the inside. Very warm in the hallways.

2026-07-16 • via Nuitee
P
Paulina • solo_traveller • us
10
2026-07-07 • via Nuitee
A
adrian • family_with_children • us
1
No avía buena atención y el agua de la regadera no servía y la puerta no cerraba bien me iba y quedaba abierta
Pros:

Nada

Cons:

Nada

2026-07-07 • via Nuitee
I
Ion • couple • us
9
2026-07-03 • via Nuitee
C
Coreena Timothy • family_with_children • us
2
Disappointing
Pros:

Property was clean

Cons:

The room stuck like cigarette smoke and the floor was dirty. We couldn't walk around with their shoes off. And no pack and play for the one year-old.

2026-06-29 • via Nuitee