Mercure Lyon Est Chaponnay

Hotels
•
Mercure
8.6 (240 reviews)
565 rue Tony Garnier ZAC du Chapotin , Chaponnay , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
7.81
Cleaning was noted to have some issues with room cleanliness, as some guests reported dust and unclean bathrooms.
Service
9.28
Guests praised the friendliness and professionalism of the staff.
Location
8.82
Location is convenient but is near a busy road which may affect comfort.
Room Quality
8.27
Room quality was generally good, but some complaints about noise levels were mentioned.
Amenities
8.8
Amenities like the shower and large rooms were appreciated, though some guests expected more.
Value for Money
8.76
Guests felt they received good value, especially considering the quality of meals.
Food and Beverage
8.31
Food received general praise, but some guests felt the breakfast offerings could be improved.
Overall Experience
8.78
Most guests enjoyed their stay and would consider returning, with only minor complaints mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:11

Property Description

Modern Accommodations

Mercure Lyon Est Chaponnay offers contemporary air-conditioned rooms with HD TV, free WiFi, and a safety deposit box. The en suite bathrooms are equipped with a shower and a hairdryer for your convenience.

Delicious Dining Options

Indulge in seasonal cuisine at the on-site restaurant, crafted from fresh ingredients. Unwind with a drink at the lounge bar, complete with a billiards table, or relax on one of the two terraces available for guests.

Convenient Amenities

Benefit from private meeting rooms, a 24-hour reception, and free on-site parking during your stay. Enjoy a buffet breakfast in the restaurant or opt for a quick express breakfast at the bar until midday.

Book your stay at Mercure Lyon Est Chaponnay for a memorable experience!

Important information:

The restaurant is open from 12.00 to 14.00 and from 19.00 to 22.30. It is closed on Saturdays and Sundays.

Please note that children under 12 years old can enjoy breakfast for free.

When traveling with pets, please note that an extra charge of 15€ per pet, per stay applies.

Animal suppliment cost 15€ per night.

On our parking lot, we have some paying charging stations for electric vehicles.

Thank you for your understanding

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 240 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
R
Roger • couple • se
7
2026-01-30 • via Nuitee
S
Sandra • couple • de
10
Alles bestens
Pros:

Nahe zur Autobahn, unser Hund durfte sogar mit ins Restaurant

2026-01-29 • via Nuitee
F
Frédéric • couple • fr
8
2026-01-22 • via Nuitee
S
Stéphane • couple • fr
9
2026-01-20 • via Nuitee
A
Alexander • couple • se
6
Högst troligt att jag inte åker tillbaka till det hotellet!
Pros:

Mat skulle ingå i vistelsen, köket var stängd dock! Någon knackade på dörren med 2 torra muffins och lite ost och bröd!

Cons:

Personalen var unga och hade inte riktigt koll, kunde inte skriva ut faktura heller vid utcheckning!

2026-01-20 • via Nuitee
J
JEAN FRANCOIS • couple • fr
10
c'était très bien
Pros:

tres bien

Cons:

juste une toute petite remarque pour dire quelque chose : plus d'oeuf car un car de touristes sont passes avant à prevoir selon le nombre de personnes

2026-01-19 • via Nuitee
V
Valerie • couple • fr
9
Bien
Pros:

C,était parfait car nous sommes déjà venu et c’est pour cette raison que le choix s’est tourné encore une fois vers votre établissement

Cons:

Un peu déçu cependant du petit déjeuner Il n’était pas aussi copieux il n’y avait pas les pan cakes comme d’habitude nous avons dû réclamer du pain et des tasses Il n’y avait plus de yaourts pourtant il n’était que 8h 15 Il n,y avait pas de jambon ou peut être plus Ce petit dej n’est pas à l’image de ceux auxquels nous étions habitués Cependant nous reviendrons certainement car nous imaginons que vous serez plus attentifs à ces points faibles

2026-01-19 • via Nuitee
M
Maria fernanda • family_with_children • be
10
2026-01-19 • via Nuitee
C
C • family_with_children • nl
8
2026-01-19 • via Nuitee
J
JEAN FRANCOIS • couple • fr
10
parfait
Pros:

c'etait tres bien

2026-01-19 • via Nuitee
A
Alexandre • solo_traveller • fr
10
Pros:

Hôtel top restaurant super bon et beau

2026-01-19 • via Nuitee
J
Jean-Denis • family_with_children • fr
8
2026-01-18 • via Nuitee
R
Rosemarie • family_with_children • be
7
Good stopover close to motorway
Pros:

Room was perfectly adequate for our overnight stop. Sadly the restaurant wasn't open due the festive period. There was a small collection of ready made meals if needed. Staff were friendly and welcoming.

Cons:

that the restaurant was closed.

2026-01-06 • via Nuitee
T
Tony • solo_traveller • fr
9
2026-01-05 • via Nuitee
K
Kirsti • couple • fi
9
Olemme ennenkin majoittuneet ja tulemme vastakin
Pros:

Sijainti automatkustajalle hyvä.Iso portilla lukittava piha.Minibaari plussaa, johon saa omia juomia tms.Hotellilla ei saa illalla ruokaa, mutta vieressä ravintola.

2026-01-04 • via Nuitee
J
Jean-Cassien • couple • fr
8
Escale agréable
Pros:

Propre bien placé

Cons:

Chauffage par Clim insuffisant : par nuit très froide ( moins 6 degrés) la Clim au maximum ne suffit pas à chauffer suffisamment bien la chambre

2026-01-02 • via Nuitee
E
Elvis • couple • fr
8
2026-01-01 • via Nuitee
A
Alexandra • family_with_children • fr
10
2026-01-01 • via Nuitee
E
Emilio • family_with_children • fr
8
2025-12-31 • via Nuitee
• couple • fr
9
Accueil et service au top
Pros:

L emplacement ,l’achat re , accueil e service parfat

2025-12-27 • via Nuitee