Mercure Lyon Est Chaponnay

Hotels
•
Mercure
8.6 (242 reviews)
565 rue Tony Garnier ZAC du Chapotin , Chaponnay , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
7.81
Cleaning was noted to have some issues with room cleanliness, as some guests reported dust and unclean bathrooms.
Service
9.28
Guests praised the friendliness and professionalism of the staff.
Location
8.82
Location is convenient but is near a busy road which may affect comfort.
Room Quality
8.27
Room quality was generally good, but some complaints about noise levels were mentioned.
Amenities
8.8
Amenities like the shower and large rooms were appreciated, though some guests expected more.
Value for Money
8.76
Guests felt they received good value, especially considering the quality of meals.
Food and Beverage
8.31
Food received general praise, but some guests felt the breakfast offerings could be improved.
Overall Experience
8.78
Most guests enjoyed their stay and would consider returning, with only minor complaints mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:11

Property Description

Modern Accommodations

Mercure Lyon Est Chaponnay offers contemporary air-conditioned rooms with HD TV, free WiFi, and a safety deposit box. The en suite bathrooms are equipped with a shower and a hairdryer for your convenience.

Delicious Dining Options

Indulge in seasonal cuisine at the on-site restaurant, crafted from fresh ingredients. Unwind with a drink at the lounge bar, complete with a billiards table, or relax on one of the two terraces available for guests.

Convenient Amenities

Benefit from private meeting rooms, a 24-hour reception, and free on-site parking during your stay. Enjoy a buffet breakfast in the restaurant or opt for a quick express breakfast at the bar until midday.

Book your stay at Mercure Lyon Est Chaponnay for a memorable experience!

Important information:

The restaurant is open from 12.00 to 14.00 and from 19.00 to 22.30. It is closed on Saturdays and Sundays.

Please note that children under 12 years old can enjoy breakfast for free.

When traveling with pets, please note that an extra charge of 15€ per pet, per stay applies.

Animal suppliment cost 15€ per night.

On our parking lot, we have some paying charging stations for electric vehicles.

Thank you for your understanding

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 242 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
C
Chrysis • solo_traveller • be
8
Chaîne efficace
Pros:

Propreté, qualité des chambres, petit déjeuner excellent

Cons:

Personnel indifférent, sans chaleur humaine, pas heureux d'être là

2026-04-17 • via Nuitee
Y
yann • family_with_children • fr
10
2026-04-08 • via Nuitee
Y
yann • family_with_children • fr
10
2026-04-08 • via Nuitee
H
Héctor • solo_traveller • fr
7
bon personnel, mais situation "only for car", et prix améliorables
Pros:

personnel accueillante et disponible; insonorisation acceptable; salles de travail ok

Cons:

carte pas ample du restaurent, prix du petit-déjeuner cher (21 euros), situation géographique isolée sauf pour voiture (même avec bolt ou uber les trajets restaient sont chers), mais aucune vie proche car l'hôtel est dans une zone industrielle avec une quatre voies littéralement à coté, et un seul bus qui passe une fois par heure...

2026-04-07 • via Nuitee
T
Thierry • couple • fr
9
Séjour toujours aussi excellent
Pros:

Accueil , propreté, équipements , excellent . J’ai toujours été très fidèle à cet établissement lorsque j’étais encore en activité. Qualité toujours au top

Cons:

RAS

2026-04-03 • via Nuitee
Y
Yoan • family_with_children • fr
9
Pros:

Le personnel est souriant et efficace.chambre propre.

Cons:

Manque de confort matelas, manque d'insonorisation dans la chambre des bruits extérieurs

2026-04-02 • via Nuitee
A
Alejandra • solo_traveller • ch
9
2026-03-31 • via Nuitee
W
Wei • couple • fr
10
Très bon séjour.
Pros:

Les personnels sont très sympathiques.

Cons:

Non

2026-03-29 • via Nuitee
A
alain • family_with_children • fr
9
2026-03-28 • via Nuitee
A
Andrea • solo_traveller • hu
8
2026-03-25 • via Nuitee
L
Labbe • solo_traveller • fr
10
2026-03-22 • via Nuitee
P
patrick • couple • fr
8
2026-03-22 • via Nuitee
M
Martins • couple • ch
10
2026-03-19 • via Nuitee
R
Régine Duclos • family_with_children • fr
6
Cons:

La proximité de l autoroute très passante toute la nuit. Bruit de fond de roulage permanent

2026-03-18 • via Nuitee
L
LAURENT • extended_group • fr
9
2026-03-03 • via Nuitee
B
BRUNO • couple • fr
8
2026-03-02 • via Nuitee
R
Roger • couple • se
7
2026-01-30 • via Nuitee
S
Sandra • couple • de
10
Alles bestens
Pros:

Nahe zur Autobahn, unser Hund durfte sogar mit ins Restaurant

2026-01-29 • via Nuitee
F
Frédéric • couple • fr
8
2026-01-22 • via Nuitee
A
Alexander • couple • se
6
Högst troligt att jag inte åker tillbaka till det hotellet!
Pros:

Mat skulle ingå i vistelsen, köket var stängd dock! Någon knackade på dörren med 2 torra muffins och lite ost och bröd!

Cons:

Personalen var unga och hade inte riktigt koll, kunde inte skriva ut faktura heller vid utcheckning!

2026-01-20 • via Nuitee