Mercure Lyon Est Chaponnay

Hotels
Mercure
8.6 (324 reviews)
565 rue Tony Garnier ZAC du Chapotin , Chaponnay , fr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
7.81
Cleaning was noted to have some issues with room cleanliness, as some guests reported dust and unclean bathrooms.
Service
9.28
Guests praised the friendliness and professionalism of the staff.
Location
8.82
Location is convenient but is near a busy road which may affect comfort.
Room Quality
8.27
Room quality was generally good, but some complaints about noise levels were mentioned.
Amenities
8.8
Amenities like the shower and large rooms were appreciated, though some guests expected more.
Value for Money
8.76
Guests felt they received good value, especially considering the quality of meals.
Food and Beverage
8.31
Food received general praise, but some guests felt the breakfast offerings could be improved.
Overall Experience
8.78
Most guests enjoyed their stay and would consider returning, with only minor complaints mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:11

Property Description

Modern Accommodations

Mercure Lyon Est Chaponnay offers contemporary air-conditioned rooms with HD TV, free WiFi, and a safety deposit box. The en suite bathrooms are equipped with a shower and a hairdryer for your convenience.

Delicious Dining Options

Indulge in seasonal cuisine at the on-site restaurant, crafted from fresh ingredients. Unwind with a drink at the lounge bar, complete with a billiards table, or relax on one of the two terraces available for guests.

Convenient Amenities

Benefit from private meeting rooms, a 24-hour reception, and free on-site parking during your stay. Enjoy a buffet breakfast in the restaurant or opt for a quick express breakfast at the bar until midday.

Book your stay at Mercure Lyon Est Chaponnay for a memorable experience!

Important information:

The restaurant is open from 12.00 to 14.00 and from 19.00 to 22.30. It is closed on Saturdays and Sundays.

Please note that children under 12 years old can enjoy breakfast for free.

When traveling with pets, please note that an extra charge of 15€ per pet, per stay applies.

Animal suppliment cost 15€ per night.

On our parking lot, we have some paying charging stations for electric vehicles.

Thank you for your understanding
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

8.6
Based on 324 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
O
Olivier solo_traveller fr
5
2026-08-06 via Nuitee
G
Guy solo_traveller fr
7
2026-08-02 via Nuitee
F
françois solo_traveller fr
10
2026-07-25 via Nuitee
C
Christof couple de
8
2026-07-24 via Nuitee
N
Nikki solo_traveller nl
8
2026-07-21 via Nuitee
Y
Yvan solo_traveller fr
7
2026-07-20 via Nuitee
M
Mirko couple fr
5
Pros:

Emplacement pratiques, parking

Cons:

Mauvaise odeur, évier bouché dans la salle de bain, petit déjeuner chère pour la qualité et la quantité disponible!

2026-07-20 via Nuitee
P
Patricia extended_group ch
7
2026-07-20 via Nuitee
W
Wendy family_with_children nl
7
Goede locatie en leuke kamerprijs
Pros:

Ligging en dat de hond welkom was

Cons:

Airco systeem werkte niet oké

2026-07-16 via Nuitee
Y
Yves couple fr
8
Pros:

Le co. - Le Co m F ORT

2026-07-15 via Nuitee
E
Eric couple be
6
2026-07-15 via Nuitee
F
Floriano couple it
8
2026-07-15 via Nuitee
S
silvana solo_traveller fr
7
Cons:

La chambre est petite et la porte coince au niveau des toilettes.Moquette au sol moyen.
Petit déjeuner moyen,la machine a café fuit, j'étais installée a côté et le personnel venait sans cesse éponger, il est temps de changer la machine ,goût des boissons chaudes moyen.
J'ai connu des hôtels Mercure d'un autre standing.

2026-07-13 via Nuitee
A
Albert couple nl
8
2026-07-13 via Nuitee
J
Julie family_with_children fr
10
2026-07-12 via Nuitee
G
Gilles solo_traveller fr
9
Pros:

Bon hotel équipé de bornes

Cons:

Ras

2026-07-12 via Nuitee
J
Julian couple gb
8
Good stopping location during a trip south
Pros:

Bar was cosy

2026-07-11 via Nuitee
P
PELE couple fr
5
Mercure n’est plus à son niveau !!
Pros:

L’emplacement

Cons:

Le lavabo était sale et bouché, il a fallu refixer la pomme de douche. Ce n’est pas le tout de prendre 40€ de caution par personne !

2026-07-11 via Nuitee
F
Frédéric couple be
9
2026-07-11 via Nuitee
A
Alexandra couple de
8
2026-07-08 via Nuitee