DoubleTree by Hilton Frankfurt Niederrad

Hotels
•
Borealis Hotel Group
8 (1296 reviews)
Herriotstr. 2 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfy location
Friendly staff at times
Cons:
Poor cleanliness
Terrible food and beverage

Categories

Cleanliness
6.33
Numerous reviews highlighted cleanliness issues, particularly in bathrooms and bedrooms.
Service
7.8
Some reviews mentioned slow service and untrained staff, but there were also positive notes about friendliness.
Location
9.84
Multiple reviews praised the convenient location.
Room Quality
8.29
Generally satisfactory but complaints about temperature control and cleanliness affected the score.
Amenities
8.82
Basic amenities were present, but the lack of functional air conditioning impacted the experience.
Value for Money
8.28
Guests felt the prices were not justified considering the quality experienced.
Food and Beverage
5.33
Significant dissatisfaction was expressed regarding food quality, particularly breakfast.
Overall Experience
9.3
Mixed experiences with notable highlights in location but substantial complaints overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:52

Property Description

Luxurious Modern Rooms and Convenient Location
Experience the epitome of comfort at the DoubleTree by Hilton Frankfurt Niederrad. Indulge in modern rooms with free internet access, designer bathrooms, and flat-screen TVs. Situated in Frankfurt's Niederrad district, just a short 20-minute journey from the bustling city center.

Dining Excellence and Stylish Bar
Savor a culinary journey with international cuisine at the hotel's restaurant with a charming terrace. Afterward, unwind with a refreshing drink at the stylish bar, perfect for a relaxing evening.

Fitness Facilities and Nearby Attractions
Stay active at the on-site gym or explore the city with ease, as the hotel is conveniently located near the tram stop and Niederrad S-Bahn train station. Don't forget to catch a game at the nearby Deutsche Bank Park stadium.

Book your stay now at the DoubleTree by Hilton Frankfurt Niederrad for an unforgettable experience!

Important information:

Please note that free WiFi is available for up to 100 MB of usage. After this quota has been used, high-speed WiFi is available for a fee of EUR 1 per hour and guests are not charged more than EUR 6 per day.

Please note that children under the age of 16 are not allowed in the spa area.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1296 reviews
Cleanliness: 6.33
Service: 7.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 5.33
Overall Experience: 9.3
A
Asiri • family_with_children • lk
7
Pros:

Friendly receptionists.

Cons:

Charging euro 23 per night for parking for in-house guests is very expensive, specially after paying for the stay.

2026-02-14 • via Nuitee
C
cem • extended_group • tr
2
Çok kötü
Pros:

Dışarıdan gör tüsü güzel,

Cons:

Çok pis, koridorlar leş gibi,oda düzgün temizlenmemişti. Hatta 2.gün odaya girdiğimde oda toplanmamış, havlu bırakılmamış, su konulmamıştı. Hilton la alakası yok.kalite sıfır.

2026-02-13 • via Nuitee
J
Janine • solo_traveller • de
8
2026-02-08 • via Nuitee
M
Martheo1 • family_with_children • de
7
Für eine Geschäftsreise absolut in Ordnung
Pros:

Erreichbarkeit, Parkplätze und Ambiente stimmen.

Cons:

Mein Zimmer war nicht so richtig sauber und das Personal am Empfang war sehr unprofessionell und wirkte ungelernt.
Alles in allem mit 7/10 aber noch ein guter Aufenthalt - von mehr ist das Hotel aber weit entfernt.

2026-02-08 • via Nuitee
J
Joel • family_with_children • de
5
Praktisch mit Abstrichen
Pros:

Freundliches Personal, gute Lage

Cons:

Die Zimmer waren teilweise sehr schmutzig und vor allem vollkommen überheizt, was sich kein bisschen runter regeln ließ.

2026-01-31 • via Nuitee
V
VINOD • solo_traveller • in
9
2026-01-23 • via Nuitee
C
cosfelip • family_with_children • es
9
Bona estada
Pros:

L'habitació és àmplia. Es pot aparcar al carrer.

Cons:

La dutxa al mig de l'habitació

2026-01-22 • via Nuitee
F
Frederic • solo_traveller • de
7
Schönes Zimmer, nettes Personal und renovierungsbedürftige Allgemeinflächen
Pros:

Sauberes und gemütliches Zimmer. Freundliches Personal.

Cons:

Zustand der Rezeption und Gänge. Sah nicht gepflegt aus.

2026-01-22 • via Nuitee
T
Thomas • solo_traveller • de
9
2026-01-21 • via Nuitee
M
Markus • couple • at
4
2026-01-21 • via Nuitee
M
Manh • family_with_children • de
8
2026-01-21 • via Nuitee
F
Fasieh • couple • nl
8
Top !
Pros:

Locatie, hygiëne

2026-01-20 • via Nuitee
S
Savaşçı • solo_traveller • de
10
2026-01-19 • via Nuitee
M
Meryem • solo_traveller • de
10
2026-01-19 • via Nuitee
S
Sin yan • couple • nl
1
Ik verblijf hier nooit meer
Cons:

De airco was kapot. We kwamen aan entoen werd ons pas verteld dat de airco kapot is en dat we zelf de keuze moeten maken of we willen blijven of niet. Er werd ons gratis ontbijt en parkeer gegeven maar ik had al betaald voor ontbijt.. daarnaast was het echt niet de doen in de kamers, het was super benauwd en we kregen maar 1 ventilator. We hadden dit hotel geboekt zodat we uitgerust naar Zwitserland konden rijden. Ik zou je zeggen, we waren alles behalve uitgerust en we hadden heel veel spijt dat we hier verbleven. Doordat we de raam open deden kwamen ook heel veel muggen. Ik verblijf hier nooit meer. Ik had gewild dat ze ons eerder hadden bericht zodat we op tijd een andere hotel hadden gekozen.

2026-01-19 • via Nuitee
A
Anne • extended_group • de
4
Leider waren die Zimmer in einem
Pros:

Freundliches Personal, gute Lage zum
Fußballstadion.

Cons:

Zimmer schmutzig, Teppich fleckig, Schimmel in der Dusche, Fenster dreckig.

2026-01-19 • via Nuitee
D
Dino • solo_traveller • ch
5
Pros:

freundliches und flexibles Personal
gutes Frühstück
gute Lage

Cons:

Haarföhn funktionierte nicht
Klimaanlage zu laut und kalt, nicht regulierbar
Duschbereich nicht so sauber

2026-01-19 • via Nuitee
A
Anna • couple • de
4
2026-01-19 • via Nuitee
K
Katja • extended_group • at
9
Sehr modernes Hotel in super Lage
Pros:

Das Hotel ist sehr modern und hat eine ansprechende Ausstattung! Beim Frühstück gab es eher eine kleine Auswahl, aber für jeden etwas dabei!

2026-01-19 • via Nuitee
K
Katja • solo_traveller • de
8
Sehr happy, gern wieder.
Pros:

Sauberkeit, Freundlichkeit, Bequeme Matratze, sehr angenehmes Raumklima

Cons:

Preissteigerung aufgrund der Veranstaltung im Stadion,
kein heißes Wasser für Tee beim Frühstück

2026-01-19 • via Nuitee