One King West Hotel and Residence

Hotels
9 (10597 reviews)
1 King Street West , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Hot tub/Jacuzzi
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Exceptional service
Cons:
Cleaning issues
High parking fees
Room temperature issues

Categories

Cleanliness
8.08
Concerns about room cleanliness were expressed, particularly regarding stains and unclean aspects.
Service
9.55
Staff were frequently mentioned as helpful and professional.
Location
9.59
Many reviews praised the hotel's location.
Room Quality
8.54
Rooms were described positively, though some issues were mentioned regarding temperature and antiquity.
Amenities
9.07
Amenities received mixed feedback; some guests appreciated the gym and food options.
Value for Money
8.03
Some reviews indicated concerns about pricing relative to value.
Food and Beverage
9.58
Guests highly praised the food and beverage options available.
Overall Experience
9.55
Overall stays were often described as exceptional and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:43

Property Description

Historic Charm and Modern Elegance
Step back in time to 1914 at this downtown Toronto gem, where historic charm meets modern convenience. Explore nearby attractions like St. Lawrence Market and the Hockey Hall of Fame within minutes.

Thoughtful Amenities
Indulge in the comfort of well-equipped suites featuring microwaves, refrigerators, and coffeemakers. With separate living spaces, enjoy the luxury of distinct sleeping, dining, and working areas.

Convenience and Comfort
Stay fit at the on-site fitness centre or savor a meal at the hotel's restaurant and bar. With Roy Thomson Hall a short walk away and easy access to Billy Bishop Toronto City Airport, convenience meets luxury at One King West Hotel and Residence.

Ready to experience the perfect blend of history and modernity? Book your stay now at One King West Hotel and Residence!

Important information:

Minimum check in age is 18.

Please note, pets can be accommodated upon request for an additional CAD 100 per stay. Please contact the hotel directly for more information.

Hotel will be pre-authorizing your credit card prior to your arrival. A pre-authorization is a temporary hold placed on your credit card to ensure sufficient funds are available to cover your anticipated charges during your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 67.80 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 10597 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.03
Food and Beverage: 9.58
Overall Experience: 9.55
A
adam couple us
10
Pros:

Location was great. Cleanliness and a great value.

Cons:

parking was pricey. Half the price of the room

2026-04-04 via Nuitee
solo_traveller ca
7
2026-04-04 via Nuitee
K
Kyung Hee couple kr
9
2026-04-04 via Nuitee
K
Kerri family_with_children ca
7
2026-04-04 via Nuitee
O
Oleksandr solo_traveller ca
10
Чудовий готель, наступного разу знову приїду саме в цей.
2026-04-04 via Nuitee
B
Benito couple ch
9
High quality, great location, direct access to PATH
Pros:

- The historic site has a special feel to it
- Direct access to the underground path system is extremely practical. There is a food court, a durg store and a subway station right at the PATH access of the hotel
- Service and quality of the rooms is very good

Cons:

- The breakfast has to be ordered in the attached café and is brought to your table. We went to the food court in the PATH and got some bagels or sandwiches instead

2026-04-04 via Nuitee
J
Jasna solo_traveller gb
9
2026-04-03 via Nuitee
D
Dario couple it
7
Really cool but coulda been better!
Pros:

The hotel is without any doubt in a great position - the subway is out of the door, it is downtown and easy to reach from Union Station. The suit where I have been (tower section) was nice, the view was great and the space was definitely okay!

Cons:

The room is poorly lit. Honestly there was no way to have a big light - you had to turn in several small lights in order to do something at night or in the evening. Great if you only need to work at your desk or watch telly, not so great if you want to do other things... like packing for instance.

In the evening I wanted to have a shower and I had to call the reception which send me a plumber because in the room there was no cold water - only hot water, to hot to have a shower or even brush the teeth.

The hotel is over all old and needs a serious update. Note, it is not bad and it is perfectly enjoyable, but yet it needs to have some things done.

2026-04-03 via Nuitee
S
Siobhan solo_traveller ca
9
2026-04-03 via Nuitee
K
Konstantin couple de
9
Immer wieder!
Pros:

Tolle Lage, charmantes Hotel und ein super freundliches und umsichtiges Personal. Insbesondere die Damen und Herren an der Bar haben einen fantastischen Job gemacht und waren extrem angenehm. Klasse Bar, insbesondere das Abendessen (Steak!!!) und gute Cocktails.

2026-04-03 via Nuitee
E
Edmundo solo_traveller br
10
Pros:

Requinte

2026-04-03 via Nuitee
B
Bryan solo_traveller ca
8
Good place to stay reasonably priced for downtown core. Staff were exceptional.
Pros:

Location. Walking distance or inexpensive cab ride to everything we wanted to do

Cons:

Breakfast arrangement

2026-04-02 via Nuitee
J
julian couple gb
10
Great location to explore the city
Pros:

Great location. Very clean and good size room with great room facilities.

2026-04-02 via Nuitee
J
Jamel solo_traveller us
10
Best hotel experience ever
Pros:

Very professional

2026-04-02 via Nuitee
V
Victoria couple ca
10
2026-04-01 via Nuitee
C
Connie solo_traveller ca
10
Pros:

My room was amazing. It had a kitchenette. I didn't even think that that was going to happen. Loved the hotel. I loved that safe in the basement and the staff was lovely. They even let me go into the safe and take pictures with my sister.

Cons:

I found the whole thing. Lovely great

2026-04-01 via Nuitee
J
Jennyfer family_with_children ca
10
Pros:

Really beautiful place, nice staff

2026-04-01 via Nuitee
S
Susan C couple ca
10
A perfect place for a Toronto stay
Pros:

My husband was craving ice cream and although not on the bar menu, they created a decadent sundae for him. Also, the espresso martini was amazing.

Cons:

Nothing

2026-04-01 via Nuitee
S
Sade extended_group us
10
2026-04-01 via Nuitee
B
Brandon couple ca
10
2026-04-01 via Nuitee