The Pierre, A Taj Hotel, New York

Hotels
The Indian Hotels Co Ltd
9 (1429 reviews)
Two East 61st Street at 5th Avenue , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious food
Cons:
High prices
Noise issues
Inconsistent service during busy times

Categories

Cleanliness
8.96
The cleanliness was praised as 10/10 in one review, but overall sentiment varied.
Service
9.43
Staff were described as amazing, helpful, and friendly across multiple reviews.
Location
9.47
Location was often highlighted as excellent and perfect for visitors.
Room Quality
8.92
Many reviews mentioned comfortable rooms, but there were concerns about noise in some instances.
Amenities
8.45
Some reviews indicated amenities were standard but had issues, impacting the score.
Value for Money
8.41
Concerns over price and value were raised, especially with complaints about specific charges.
Food and Beverage
8.96
Food quality was repeatedly praised, contributing positively to overall sentiment.
Overall Experience
9.43
Guests expressed delight with their experience, particularly around the holiday season.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:01

Property Description

Luxurious White Glove Service

The Pierre, A Taj Hotel, stands majestically across from Central Park, offering guests a taste of white glove luxury service. With its iconic copper mansard roof gracing the New York City skyline, this hotel is a beacon of sophistication and elegance.

Exquisite Dining and Entertainment

Indulge in the culinary delights at Perrine, the hotel's restaurant, serving up seasonal modern American cuisine and daily specials inspired by Pierre's culinary classics. For a more laid-back experience, head to Two E, the bar/lounge, for traditional afternoon tea and live jazz nights.

Family-Friendly Amenities and Exclusive Experiences

Young travelers are in for a treat at The Pierre, with a range of child-friendly amenities including special treats, movies, toys, and museum passes on demand. The hotel's proximity to the Central Park Zoo and Museum Mile makes it an ideal choice for families seeking unforgettable experiences.

Experience luxury and charm at The Pierre, A Taj Hotel – book your stay now to immerse yourself in unparalleled hospitality and sophistication.

Important information:

Please note that the "Breakfast Included" package includes continental breakfast for 2 people at Perrine Restaurant only. Additional guests in the same room will need to buy breakfast separately.

The resort fee includes the following:
- Wireless high speed Internet for up to 5 devices
- Morning coffee, tea and pastry service in the lobby
- Bottled waters daily at turndown
- Unlimited local and domestic long distance phone callsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for US$50 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 36.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving_door, regular
  • Entrance Door Width: 92
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 12
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 1429 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
R
Reem couple ae
9
فندق عجيب
Pros:

موقع الفندق رائع ومميز، ي يقع في مكان مركزي قريب من العديد من المعالم والمطاعم والمولات ، مما جعل التنقل اسهل بس يحتاج الفندق إلى بعض أعمال التجديد والتحديث، فذلك سيجعله أفضل بكثير ويوفر تجربة إقامة أكثر راحة

Cons:

الأثاث شوي قديم

2026-07-11 via Nuitee
S
Stella solo_traveller fr
9
2026-07-09 via Nuitee
S
Stella couple fr
9
Pros:

Everything,
It’s one of the best hotel in New York in my opinion.
I would recommend it 1000 times.
Location is perfect, amenities are cleaned. The staff is very friendly yet professional

Cons:

There is nothing I don’t like actually

2026-07-09 via Nuitee
S
Stella family_with_children fr
9
2026-07-09 via Nuitee
R
Romulo family_with_children us
7
2026-07-07 via Nuitee
H
Hristo family_with_children us
3
Pros:

Location is OK - near Central Park

Cons:

Room and bathroom were not clean at all - hair from previous guests, dirty bed sheets. Shower had issue with the hot water (no hot water at all).

2026-07-04 via Nuitee
C
Clarissa couple br
9
2026-07-04 via Nuitee
M
Mindy couple fr
9
Fabulous. Will definitely be back
Pros:

Perfect location. Everyone at the hotel was super helpful.

Cons:

The rooms are a bit dated.

2026-07-03 via Nuitee
S
Samantha solo_traveller br
10
Adorei!!
2026-06-30 via Nuitee
J
Jean solo_traveller us
10
2026-06-23 via Nuitee
S
SANJOY family_with_children us
8
2026-06-22 via Nuitee
L
Linda couple us
9
Pros:

The complimentary cocktail, morning coffee, chocolates and car were much appreciated. It’s a beautiful facility and toiletries were top notch.

Cons:

We went down for the complimentary coffee and the pot was empty. Another minor problem—the drapes didn’t close properly. I doubt anyone would notice unless they tried to close them completely. I would have appreciated that car before noon.

2026-06-21 via Nuitee
D
drissbenhima couple ma
9
2026-06-21 via Nuitee
M
Madeleine couple us
10
2026-06-20 via Nuitee
M
Manuela couple gb
2
Not worth even a fraction of the cost . Don’t waste your money at the Pierre
Pros:

Location

Cons:

Bad service for the very high price . No real luxury in any sense . Simple request made of putting two comforters on the bed with plenty of notice before arrival was not done . When we arrive very late at night , empty apologies , housekeeping showed up so late that we were already in bed after long wait . No explanation no compensation . At that price and with that reputation ? Terrible service and not charming

2026-06-16 via Nuitee
N
Nizan solo_traveller us
10
2026-06-15 via Nuitee
C
Celso couple br
7
2026-06-12 via Nuitee
G
Galit couple il
9
2026-06-08 via Nuitee
C
Celso solo_traveller br
8
2026-06-04 via Nuitee
J
jayrB2968DE Business
2
Stay away if you value your sleep and some quite
Pros:

Worst experience ever. Could not sleep or get a moment of peace. Hotel gave no notice or construction occurring at hotel prior on website or at check in. There was hammering and pounding on walls of hotel all day, non stop for hours. Could not rest or sleep. Lack of notification or willing to take rooms with direct drilling offline shows a complete lack of compassion for your guests. Worst experience ever imaginable at hotel. And responses by staff showed lack of responsibility and further lack of compassion for your guest.

2026-06-03 via Tripadvisor