The Pierre, A Taj Hotel, New York

Hotels
•
The Indian Hotels Co Ltd
9 (1334 reviews)
Two East 61st Street at 5th Avenue , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious food
Cons:
High prices
Noise issues
Inconsistent service during busy times

Categories

Cleanliness
8.96
The cleanliness was praised as 10/10 in one review, but overall sentiment varied.
Service
9.43
Staff were described as amazing, helpful, and friendly across multiple reviews.
Location
9.47
Location was often highlighted as excellent and perfect for visitors.
Room Quality
8.92
Many reviews mentioned comfortable rooms, but there were concerns about noise in some instances.
Amenities
8.45
Some reviews indicated amenities were standard but had issues, impacting the score.
Value for Money
8.41
Concerns over price and value were raised, especially with complaints about specific charges.
Food and Beverage
8.96
Food quality was repeatedly praised, contributing positively to overall sentiment.
Overall Experience
9.43
Guests expressed delight with their experience, particularly around the holiday season.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:01

Property Description

Luxurious White Glove Service

The Pierre, A Taj Hotel, stands majestically across from Central Park, offering guests a taste of white glove luxury service. With its iconic copper mansard roof gracing the New York City skyline, this hotel is a beacon of sophistication and elegance.

Exquisite Dining and Entertainment

Indulge in the culinary delights at Perrine, the hotel's restaurant, serving up seasonal modern American cuisine and daily specials inspired by Pierre's culinary classics. For a more laid-back experience, head to Two E, the bar/lounge, for traditional afternoon tea and live jazz nights.

Family-Friendly Amenities and Exclusive Experiences

Young travelers are in for a treat at The Pierre, with a range of child-friendly amenities including special treats, movies, toys, and museum passes on demand. The hotel's proximity to the Central Park Zoo and Museum Mile makes it an ideal choice for families seeking unforgettable experiences.

Experience luxury and charm at The Pierre, A Taj Hotel – book your stay now to immerse yourself in unparalleled hospitality and sophistication.

Important information:

Please note that the "Breakfast Included" package includes continental breakfast for 2 people at Perrine Restaurant only. Additional guests in the same room will need to buy breakfast separately.

The resort fee includes the following:
- Wireless high speed Internet for up to 5 devices
- Morning coffee, tea and pastry service in the lobby
- Bottled waters daily at turndown
- Unlimited local and domestic long distance phone callsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for US$50 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 36.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving_door, regular
  • Entrance Door Width: 92
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 12
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 1334 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
T
Tamara • family_with_children • us
10
2026-04-09 • via Nuitee
A
Alessandro • couple • it
10
ROMANTICISMO, TI SENTI A CASA
Pros:

tutto

Cons:

nulla

2026-04-08 • via Nuitee
E
efim • solo_traveller • ca
10
Good
Pros:

Staff

Cons:

Price

2026-04-04 • via Nuitee
B
Barbara • solo_traveller • us
10
2026-04-03 • via Nuitee
M
Mariam • couple • ro
5
Staff was nice. Room old and terrible
Pros:

Location.

Cons:

There was a terrible noise the whole night in the room- from the heating system or something like this.

2026-04-02 • via Nuitee
S
Svetlana • solo_traveller • mc
10
Pros:

Great location and vast rooms

2026-03-31 • via Nuitee
E
Elisabetta • couple • it
7
Pros:

Posizione

Cons:

Vecchiotta , c’è la palestra ma non c’è la
SPA e nemmeno la
Piscina
Colazione non e’ a buffet ma servita a tavola. Tempi di attesa 10 min per dei toast che arrivano freddi !

2026-03-30 • via Nuitee
L
Louise • family_with_children • se
2
2026-03-24 • via Nuitee
Z
Zübeyde • solo_traveller • de
9
Kesinlikle tavsiye ederim
Pros:

Konumu ve ambiyansı muhteşem

Cons:

Herşey güzel

2026-03-22 • via Nuitee
P
Philippe • solo_traveller • fr
9
2026-03-20 • via Nuitee
E
ekmr64 • Couples
10
Elegant Stay, But Choose Your Floor Wisely
Pros:

Beautiful hotel with an old‑world vibe—white‑gloved staff, wonderfully attentive service, and the lovely touch of being greeted by name each time we passed through the lobby. However, definitely pay attention to the reviews about room location. Our lower‑floor stay had virtually no natural light or view, facing scaffolding on one side and another building on the other.

2026-03-19 • via Tripadvisor
D
dursun • couple • tr
10
2026-03-18 • via Nuitee
E
Esther • solo_traveller • tz
8
2026-03-17 • via Nuitee
A
anne • couple • br
10
Voltaremos!
Pros:

Localização perfeita. Nosso quarto tinha uma vista meio Central Park, meio prédios. Não tomamos café da manhã mas tinha café e croissants “complementary” na recepção das 6.30 às 08, muito legal. Staff atencioso sem ser “grudento”.

Cons:

Se a vista fosse inteiramente sobre Central Park, teria sido melhor ainda.

2026-03-17 • via Nuitee
J
Jerôme • couple • fr
4
Décevant
Pros:

L’emplacement près de central park

Cons:

Le personnel à l’arrivée incapable d’accueillir correctement.
Pas un bienvenu, la tête baissée dans l’ordinateur c’était décevant au possible surtout quand on paye 1000€ la nuit!
Ensuite, une fois installé dans la chambre j’ai trouvé une touffe de cheveux dans la douche.

2026-03-16 • via Nuitee
F
Fragkiskos • solo_traveller • gr
8
2026-03-10 • via Nuitee
N
Nikolay • family_with_children • us
10
2026-03-08 • via Nuitee
6
600arias • Business
2
Suite Reyad
Pros:

After being a client of Suite Reyad for over four to five years, I have never experienced such dismissive and unprofessional treatment from a business that presents itself as a luxury salon.

I traveled over three hours from Port Jefferson into Manhattan for a 4:30 PM appointment. I arrived at approximately 4:50 PM, only to be told that the stylist had already left because the staff “assumed I wasn’t coming.”

What is unbelievable is that no one from the salon attempted to call or text to check whether I was on my way something that would have taken seconds and could have easily prevented this situation.

Instead, the woman at the front desk simply informed me the stylist had left and that there were “no rules” for accommodating me. The delivery was dry, dismissive, and completely lacking any sense of hospitality. There was no apology, no attempt to contact the stylist, no effort to help resolve the situation, and not even the basic courtesy of offering water or coffee after I had just spent hours traveling to the city.

When I spoke to the owner about what happened, rather than acknowledging that a simple courtesy call could have prevented the situation, he repeatedly brought up that I had canceled appointments in the past “nine times,” which he mentioned over and over as if that somehow justified the complete lack of communication or professionalism in this situation. I made it clear that those appointments had been canceled, not no-shows, which is a completely different thing. Yet he continued repeating the number as if lecturing a customer who had supported the salon for years.

At one point he even said he could charge me immediately for those nine cancellations if I wanted to “play that game,” which was astonishing to hear from a business owner speaking to a client who had been coming there for years and consistently tipping generously.

For a salon operating inside The Pierre Hotel and presenting itself as a high-end luxury experience, the complete absence of accountability, hospitality, or even basic courtesy was shocking. The entire interaction made it very clear that once a client becomes inconvenient to their schedule, loyalty and long-term support mean absolutely nothing.

After five years as a client and hours spent traveling for this appointment, the dismissive attitude from both the front desk and the owner made it clear that this is not a business that values the people who support it.

I will not be returning.

2026-03-05 • via Tripadvisor
J
Jullyana • couple • br
9
Maravilhosa. Localização excelente. Motorista a disposição. Metrô na esquina do hotel. Quarto espaçoso e limpo.
Pros:

Limpeza
Atendimento
Localização
Impecável

2026-03-05 • via Nuitee
H
Hang Thu • couple • gb
9
2026-03-04 • via Nuitee